If you read any review about Dustin, please read this one. After the heartache Dustin caused us both before, during, and after our wedding, I STRONGLY urge to you read his other 1-star reviews, as he ended up doing a lot of the same things to me, my bride, and guests that others have listed. I'm kicking myself for not doing so and wish I would have read his long explanations and excuses for these problems as a high-quality service simply does not have to excuse itself this much.
In short: Dustin is an unprofessional DJ who cannot handle the pressure or customer service for high-end, formal events. Period.
No matter what he says, our wedding night was ruined because we went to bed sick to our stomachs with embarrassment and anger over his being caught stealing and how he acted towards us and our guests, rather than feeling the love from our 2-day wedding.
Here's what happened:
1. Dustin played the incorrect song over the bride's entrance to the wedding ceremony (I've seen his other reviews where he played the wrong song all together). He eventually solved it 30 seconds in but not before the damage was done.
2. Dustin blew out his own speaker at our event, and proceeded to yell at my guests, my bride, and me, explaining that we had somehow forced him to setup his equipment in a way as to cause it to break. During the dinner his personality shifted from what we had known into one of a very difficult person. Suddenly he was very angry and negative where, after he let loose on everyone, then me too, I had to verbally shut him down, reminding him that everything was in fact fine, and then had to walk away in total disbelief. In the middle of the event mind you.
3. Dustin flat out refused at times to play the music we hired him to play. He persisted in playing, older, slower songs which immediately the Bride requested be changed. Dustin, upon hearing this from the Maid of Honor, the Best Man, and cherished guests, flat out refused saying he preferred to play music that all ages of people could dance to, and that was his style. We understand this but had spoken to Dustin about our Grand parents unfortunately having passed years ago, and that this wedding was a celebration for us and our friends! Despite our having two dinners with him before the event to confirm, he seemed to revert back to wanting to play music for much, much older people, which was clearing our dance floor of our friends. After Dustin yelled at him my Best Man had to say to him, "I understand your style but these people are paying you and you need to play the music they have requested."
4. Dustin readjusted all the audio after the videographer had confirmed the levels with him. The videographer is now forced to splice together distorted audio, so our idyllic wedding ceremony which we spent a year planning now sounds like it was recorded on walkie-talkie's.
5. AND THE VERY WORST was we caught Dustin stealing high-end LED candles ($65 each) that were decorations around our very lavish setting. Now we had given all the vendors bottles of wine, cash tips, and cards as thank you gifts. So our horror was when our closest family friends, who own the venue, watched him from their bedroom as he roamed around searching for different sizes of the candles, tested them individually to make sure they worked, and then proceeded to walk to his car and place them inside.
On my wedding day I had to confront and stand their mortified watching him unpack his car to give back the decorations. This in front of a father figure to me. Never have I been so embarrassed.
Dustin shamefully has tried repeatedly to say that he, and worse that WE, misunderstood that all decorations weren't to be taken, similar at times to flower settings after parties being given as gifts - this despite their being specific, succulent gifts for all attendees. When Dustin speaks to this he will again try to say he thought they were gifts. And again, worse, he has suggested to us multiple times that it was a big misunderstanding on our part based on the fact that WE don't understand gift-giving customs at weddings.
This belief on his part has been categorically proven false, as we spoke to all other vendors since and each one was clear that their gift, card, and cash tip were their gifts, not that they could wander the property, which was very nice, and take decorations.
Dustin can handle a small event I'm sure, but his causing us so much stress during the event, being so rude to our guests, bride, and groom during the event, ruining the audio for our videographer, and worst being caught stealing show that if you are throwing a high caliber event, Dustin is absolutely not the DJ you want.
I urge you to hear the hurt and disappointment in this review, read the other reviews which confirm the same issues, and please save yourself the heartache of hiring Dustin and his potential disappointment. He was the only, and single largest, mistake we made in planning the entire event. read more
