When our family dentist recently stopped accepting an employee sponsored insurance plan, we decided…read moreto try Glendale Modern Dentistry. The experience did not go well! I am sharing my story to inform others that they can find better oral care elsewhere. In mid-June, I went for my first check up and cleaning at Glendale Modern Dentistry. Upon arrival, I learned that required, pre-appointment forms had not been emailed. As a result, I would have to complete them before my appointment. No tablet computer was provided, so I was left to fill out the forms on my personal cell phone. The task was made more difficult due to a lack of internet service in the office. I was told to connect to Dunkin' Donuts WiFi, which again had a poor signal. Eventually, I stood outside in the 100+ degree heat to complete the series of forms. Next, an extensive set of X-rays and photographs taken. Then I was escorted to an exam room where the hygienist hurriedly performed periodontal charting. I attempted to explain that I was very anxious, and usually the hygienist numbs my mouth to avoid discomfort that occurs during my cleaning. The hygienist seemed to lack empathy, and told me that she would prefer to try doing the cleaning without a local anesthetic first. Next the dentist reviewed the X-rays with me, indicating that I have no cavities. When the time finally came for my cleaning, the hygienist refused to perform the service unless I agreed to the following additional procedures: - Scaling and Root Planing -Adjunctive Pre-Diagnostic Test that aids in detection of mucosal abnormalities -Fluoride Varnish -A laser treatment (which she eventually admitted was unnecessary) Again I explained that I was very anxious, and that for this first visit I simply wanted a local anesthetic with a standard teeth cleaning. It was important that I gain confidence and establish trust in the hygienist's quality of care. The hygienist repeatedly refused to do a basic teeth cleaning unless I agreed to the additional procedures, so I eventually left the office without my 6-month cleaning. Of course now my insurance has now been charged approximately $1700 for the X-rays and exam, and I am left without the routine cleaning for which the appointment was intended. At the same time, my young-adult son was being seen in another exam room. This a young man who takes good care of his teeth and has had routine dental appointments every 6 months his entire life. His experience resulted in an out-of-pocket charge of $85 for an unneeded deep cleaning. The hygienist also recommended he get a laser treatment, but eventually said that it could be done at a follow up visit instead. Glendale Modern Dentistry is not interested in quality health care. They seem to be much more focused on up-charging people for unnecessary services. Save yourself the inconvenience and expense by going elsewhere!

Do not be fooled by the $59 cleaning enticement advertisement. I walked in expecting a cleaning…read more Walked out 2 hours later after a plethora of xray that did not want or need. Was told I needed a deep clean so could not get the cleaning I paid for and they wanted $2,829 but with their promotions and discounts if I signed up today for $119 for their "dental plan" I could get all of this for $1,519.60. What a racket!

Needed 2 veneers on front teeth. Entire process was painless and took less than 1 hour for the temp…read moreveneer. Received 2 numbing shots in top front gums and didn't feel them. Dr used new technique with vibration to distract pain sensors/mind.

First time visiting McDowell Dentistry and we had a wonderful experience! The staff was very nice…read moreand professional from the moment we arrived. Both the Dentist(s) and Office staff were especially amazing--They really took the time to listen, ask thoughtful questions, and provide dental care to my Family. We all truly felt cared for! Highly recommend McDowell Dentistry of Goodyear and appreciate the excellent/professional services! My Family is very happy to be under your care!

I really enjoyed coming here the first time a few years back for some minor cosmetic dentistry. I…read moream looking forward to for a major upgrade now and I came back. I am glad I did, because it was a good reminder why I chose this practice in the first place. I originally chose to go here by doing my due diligence and reading into the business and real life reviews, I really spent quite a bit of time vetting where I would go to change my smile permanently. This practice checked all of the boxes. They are very professional and kind. No pressure, no telling you that you need more than what you're asking for, they let you make your decisions and provide transparency with pricing. They don't send you automated spam texts for years after visiting and they treat people fairly. I'm very happy with Dr. Tenney's level of expertise and service-minded support. The office staff, dental assistants, neat & clean office and RESULTS are what has made their reputation so great. It's not too good to be true to have a perfect dentistry when you want perfect teeth, it exists right here. Thanks! See my photos, they speak for themselves. My veneers look amazing. This has been the best decision I have made in myself in a long time.

I cannot say enough nice things about the staff at Desert Smiles. I went there on June 12 to have a…read morefilling and crown. Dr. Schuerman was my dentist and Olivia was the dental assistant. I actually had fun we laughed the entire time they worked on my teeth. And no I didn't have laughing gas. Dr. Schuerman has to be the coolest hippest most caring dentist I have ever met. She took her time, she explained what she was doing, she checked to see how I was doing. She gave me three shots and not one of them hurt. She was very professional. I would recommend her to everyone I know. The people at the front desk are amazing. Very caring and very nice. I love going to Desert Smiles.

Jessica Alverez acting manager. I Offered $25000, tried to ask for a quote multiple times and she…read moreresponded with attitude and hung up on me. Called back several times and was ignored. terribly rude, answers questions with another question. refused to give me a quote. While every single other business will and did give me a quote. Puts profit over customer service. 100% bad experience and has priors for acting in that manner. I want to be clear although she was rude she made Kyra return my calls most likely because doesn't want to lose the sale. Kyra your sweet and very nice, I'm sorry you have to work with these people

I've been here twice for teeth cleanings and for concerns about sensitive gums, receding gums, and…read morecavities. I was happy with the recommendations and care I received, and my hygienist did a great job with my cleanings. I had an appointment scheduled earlier this year in February, but I had to reschedule due to a work obligation. I then booked another appointment for April 2nd, which was canceled about an hour beforehand because my hygienist was suddenly unavailable. While I understand that things happen, I had already taken the day off work, so it was a little frustrating. I called to reschedule again and was given an appointment for Tuesday the 28th. The office called me yesterday morning while I was at work to confirm, but I forgot to respond after I got home--it was a very busy day and it slipped my mind. They called again this morning, and the same thing happened. After work today, I went to confirm through an email they sent yesterday, but I saw that one of the staff had texted to say my appointment had been canceled. Because of this, I will no longer be returning. Canceling an appointment that was still four days away due to a one-day delay in confirmation feels like an unreasonably short grace period. If timely confirmation is that important, it should be clearly communicated in voicemails, emails, and text messages.

I'm one of millions who really don't like going to the dentist, but as you know it's a must…read more Cambridge Dental is decorated exceptionally nice with great reading material, refreshments and cable Tv. The receptionist greets you with a smile and puts you at ease. The dental assistants are welcoming and Dentist Dr. Mark GAONA is always professional and the best dentist I've ever been to. I look forward to my appointments- because they take care of you and make you feel appreciated. Stop looking, I highly recommend this practice- Mychaeltodd

I can't begin to thank the whole staff at Cambridge Dental. They all made me feel comfortable. My…read morewhole procedure was totally painless. Dr, Gaona makes you at ease. Shelly is awesome ! Thank you again and I will highly recommend this practice. Jeff Woloszyn

Awesome dental practice the staff are very friendly. State of the art equipment. You can even get a…read morecrown made the same day. Dr A was very thorough with her examination. Explained how things are done in her office. Fortunately I did not require any dental work. I met with the hygienist and she thoroughly went through her process and her responsibilities. I really felt like I was in good hands with her knowledge and expertise. I was seen in the office and on Monday, I comeback for my teeth cleaning. I highly recommend this office.

My dentist retired and I was stressed out trying to find another I could trust. Well... AZ Family…read moreDental is my new dentist or should I say TEAM and I could not be happier. They know I am a wimp with pain and handle me with kid gloves. Procedures to cleanings... they remove the anxiety and execute perfectly.

Best dentist ever. Friendly, thorough, zero stress, great energy. 10000/10 would recommend to anyoneread more

Currently processing legal action after the dentist, Dr. Chugg, broke an instrument in my tooth…read morewhile attempting a Root Canal. I was sent to an Orthodontist to retrieve the broken instrument and complete my root canal. This used all the rest of my dental benefits from insurance and they said I needed to pay out of pocket for my crown and other quoted work for a decayed tooth that eventually fell out. Been going back and forth with management. It is appalling how traumatic and frustrating its been. I say PASS on Paseo.

The staff just told me to find another dentist after I spent over 5000 on an implant and I was…read moreasking questions. So they basically kicked me out

I made an appointment for a cleaning and to follow up about a crown that was suggested by Dr. Smith…read morewho owned the practice prior to selling it to Dr. Tobon. My last cleaning and exam was 9 months ago and they did bite-wing X-rays. The first thing I was told by the hygienist, was that they needed to give me full mouth X-rays. I said I didn't want to do that if my insurance didn't cover it and I really don't want to be exposed to X-rays unnecessarily. Dr. Tobon was obviously either being flagged down by the hygienist or was listening and came in to discuss it. Upon entering the room, he introduced himself and began by saying, "this is my dental practice. I bought it and I own it now and I understand you have some questions." I explained my concerns and then, in a condescending tone and speaking to me like Mr. Rogers does to a child, said that he likes to take X-rays every 6 months. He started telling me stories of how they could miss a cavity and tried to relate stories of the past where people suffered mightily by not having cavities detected. I explained that I haven't had a cavity in 25 years and I would agree to the X-rays if my insurance covered it but I didn't want to do them more than once per year. I further explained that I was being treated for skin cancer and although it's not related, more X-rays instead of less X-rays was not something I wanted. He then went into a long diatribe about how he cares about his patients and was a veteran and other irrelevant information that was supposed to have me let him do whatever he wanted because he is a good guy. He said things like, "I am the professional here." and "We need to have a trust with each other and allow me to do the things I deem necessary because I care about my patients." Further, he was saying if insurance wouldn't cover it, that he would "work with me", as if he wanted me to be put on a payment plan or something to pay for non-covered procedures. Without knowing my situation, background or circumstances, the implication was that I couldn't afford to pay and not that it might be a principle issue of doing no more than what my insurance plan covers or a genuine concern of X-ray exposure. Honestly, he came across as a used car salesman who was trying to get me to succumb to his pushy tactics by making it some melodramatic "trust" issue while basically talking down to me because he is a dentist. (I guess he doesn't get that some people might have more advanced degrees than him) He said "If you think there might be a trust issue between us, maybe you should consider another dentist." Tired of trying to simply get my cleaning, exam, bite wings and the discussion of my crown done, I got up and left. My impression is that he tries to scare people to into procedures and has no understanding of empathy because he is a business owner more than he is a medical professional (as shown by the way he introduced himself).