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    West Cactus Dental

    3.5 (13 reviews)
    Closed Closed

    Services - West Cactus Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    West Cactus Dental Photos

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    7 years ago

    Had an incredible dental experience at West Cactus Dental. Everyone was so nice and professional. Highly recommend them!

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    Discount Dental - Hallway

    Discount Dental

    4.8(61 reviews)
    3.1 mi

    Tony is the best dentist there is! He takes such good care of all his patients and the staff that…read morehe has working in his office is beyond amazing. They have become like family and I recommend this office to everyone I know.

    I was initially impressed by Dr. Rao's genial chairside manner and accepted the somewhat seedy…read morelocation and thrift store decor as a sign of a "discount" pricing policy. The price was actually average but the dental work and followup were extremely problematic. The following is my email regarding the problems following my temporary crowns. I later discovered the website email address was not operational. Message to Dr. Rao, I left a message this morning (Saturday October 21) regarding my discomfort and problem with my temporary crowns. I assumed you would have an emergency number to reach you even though your office is closed. (It's very unusual for a medical/dental professional to have no after hours contact information). I had my temporary crowns done on October 11 and paid for them and the permanent crowns in advance as you requested. This has not been my usual payment experience. I returned on October 18 to have the temporary crowns smoothed as my tongue was irritated and had developed ulcers from the rough texture. Your assistant did most of the work. I started to explain to you how my bite was now off and my mouth felt out of alignment. You didn't appear to be concerned and no effort was made to rectify this situation. Observing my bite, it's apparent that the temporary crowns on the lower right side are higher, wider and unevenly matched to the bottom teeth on the left side. I have researched and discovered that temporary crowns should be adjusted so that the patient's bite is comfortable or if necessary, redone. I haven't been able to eat solid food for the past 10 days and my tongue is still irritated by the rough texture of the crowns. I'm very concerned that my permanent crowns will also be a poor fit. I need to have the temporary crowns adjusted to be the same height and similar width as the teeth on the other side of my mouth so that I am able to chew comfortably. I am unable to chew properly on the left side since I am missing a top tooth. My permanent crowns appointment isn't till November 8. I would appreciate having this dental problem corrected as soon as possible. Dr. Rao responded on Monday to the phone message I left on Saturday concerning my distress. He was apologetic and had me return again for another adjustment. He works on several patients at the same time and at one point needed to be reminded what we were working on. The permanent crowns were finally applied and the numbing needle was incredibly painful. My lips were horribly swollen for days as the extreme numbing lasted for hours and made me unaware that I was chewing on my lips, when eating. Finally the crowns were done and I was able to chew comfortably. The next problem was reimbursement from my Medicare insurance. Dr. Rao had said initially that as a courtesy he would fill out the paperwork. He sent a pre-approval but neglected to follow up with a completed and signed itemized bill. It's been almost 3 months and after hours of conversations with United Healthcare, I received a statement showing a $1000 reimbursement allowed. The paperwork included a signature required by the dentist and his filling out a form. I emailed the paperwork to his office and I spoke with his office representative Anna, who advised me not to pursue the payment because that would delay my getting reimbursement (?) She advised me to wait a few more weeks and said Dr. Rao was informed about this situation. I've had a lot of dental work done by different dentists over the years but this has been an unusually frustrating experience.

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    Discount Dental - Lobby

    Lobby

    Discount Dental - Check in

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    Waiting area- Lobby

    Desert Smiles Dentistry - Above and beyond customer service. It's the little things

    Desert Smiles Dentistry

    4.4(58 reviews)
    4.4 mi

    Today care with Kim and Dr. Robles was awesome and they took the time to talk to me about issues…read more The front office was great and Melinda took the time to work with me.

    This office seems to be all about running up a huge insurance bill and draining your beginning of…read morethe year dental coverage benefits! They put more focus on financial profit than patient care or patient satisfaction. My visit was my first, and will also be my last. Scheduled cleaning weeks prior to appointment & was told that's what I'd get; instead I was put in a chair for over an hour & faced a full set of exrays and afterwards a separate second set of exrays, different from the first (that are only allowed by insurance maybe once every 3-5 years). Eventually wondering if I had been misled, I began to inquire as to what stage of my appointment would I get my cleaning. I was then told I would NOR get one because they don't do traditional cleanings (but only laser cleanings) and for those a prior authorization would need to be done. Why wasn't that revealed to me when I made my appointment? Initially I provided plenty of data when making my appointment that should have prompted them to be up front and completely transparent! I even discussed my current treatment plan with my previous dentist and cleaning schedule based on my ongoing dental health. They had ample time to disclose their office info and/or processes, even after my insurance benefits were confirmed, which was way in advance of my scheduled appointment! Now, I'm in a strange predicament because if I go to another dentist my exrays allowances have already been exhausted by this money motivated office (they're very sneaky). It appears that they had no plans on providing a cleaning from the start, yet they took full advantage of exhausting my exray coverages, one of which won't be allowed for at least another 3 to 5 years! One more FYI; amid a so called pending prior authorization, they haven't attempted to make any contact with me since my visit - another example of poor customer service!!! Stay away . . . Go elsewhere!

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    Desert Smiles Dentistry - A birthday card from the staff

    A birthday card from the staff

    Desert Smiles Dentistry - Phoenix Top Dentist 2017

    Phoenix Top Dentist 2017

    Desert Smiles Dentistry - Team Desert Smiles!

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    Team Desert Smiles!

    Sparkle Smile Dental Care

    Sparkle Smile Dental Care

    5.0(1 review)
    1.1 mi

    Amazing experience at Sparkle Dentistry! From the moment I…read morewalked in, I was greeted with outstanding customer service that made me feel welcome and at ease. The entire staff is friendly, professional, and truly cares about their patients' comfort. Dr. Mardin Yokhana is exceptional--knowledgeable, gentle, and very thorough in explaining everything. He made sure I felt comfortable throughout the entire visit and took the time to answer all my questions, which really helped ease any anxiety. The office is clean, modern, and has such a calming atmosphere. I honestly felt relaxed the whole time, which is rare for a dental visit! I highly recommend Sparkle Dentistry to anyone looking for excellent dental care, amazing customer service, and a doctor who genuinely puts patients first. Thank you, Dr. Yokhana and the Sparkle Dentistry team, for such a great experience!

    From the owner: At our dental office, we are committed to providing exceptional care in a welcoming environment…read more Our team includes Spanish-speaking staff, and our doctors are also fluent in Assyrian and Farsi, ensuring clear communication for our diverse community. We offer a full range of dental services, including preventive care, cosmetic dentistry, implants, crowns, veneers, bridges, root canals, whitening, dentures. Our goal is to deliver high-quality treatment while making every patient feel comfortable and understood.

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    Sparkle Smile Dental Care
    Sparkle Smile Dental Care - Waiting area

    Waiting area

    Sparkle Smile Dental Care

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    West Cactus Dental - generaldentistry - Updated May 2026

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