Let me start by saying I never stepped foot inside the dealership nor did I speak to anyone before…read moregetting a completed buyers order with everything spelled out. I did everything via email dealing with Mike Collins and his manager Ryan and the finance manager Jenna. Best car buying experience ever! We had a little back and forth but in the end I received excellent pricing, very competitive financing and the car delivered to my driveway the same evening. Ryan was very thorough and provided a very clear deal to me that I could compare to the 4 other offers I had on the same vehicle. No hidden fees or tricks that everyone anticipates when buying a car. Jenna got me a competitive financing rate but only after a little prodding. And finally Mike Collins delivered the vehicle and was very courteous and professional throughout the process. Mike is the only person I spoke to face to face and he represented the whole process very well. Good guy! Ask for him if you intend to buy.

I am extremely disappointed with the recent service I received at your Mercedes-Benz location. I…read morewas quoted $8,500 for a repair that should not cost anywhere near that amount--especially considering my vehicle is now shaking so badly that it can't be driven normally. What makes this situation even more frustrating is that I had already authorized and paid $40,000 for a new engine, yet the smaller components that should have been replaced while the engine was out were ignored. These parts cost very little, and I would have gladly paid for them at that time. Instead, I am now facing additional expenses and a vehicle that is not functioning properly.those bad engine mounts was not mentioned to me at all !! This level of service is unacceptable. I expected professionalism, transparency, and quality workmanship from a Mercedes-Benz dealer, and this experience has been the complete opposite. If this issue is not resolved promptly and fairly, I will ensure that my experience is shared publicly, including through well-known influencers, so other customers are aware of the practices taking place at this location. I am requesting immediate attention, a thorough review of the work performed, and a reasonable solution.

Jeff and Bryan have been so helpful and thorough every time I have come. One time I came, and my…read morecheck engine light was on, but the real issue was something broken up under car that a body shop needed to fix. Plus letting know that it would be an insurance claim. That save me so much money. Another time like today I called because I was going out of town. Bryan look over my vehicle during his lunch break. That is dedication and care for the people. I will always recommend them because of the quality, care, and value of work, plus considerate of you as a person and your time. Big Kudos to Davis Motors and Staff. THANKS 5 Stars indeed.

Bryan is a Great Mechanic. The Owner is also. Bryan does the work needed for your car and only…read moreputs the parts on that is needed. Jeff and Bryan are very Honest and gives the Best Price and SERVICE. My 1st choice to have my cars serviced. 5 Stars for sure.

I had a major repair done on a 2021 Corolla. I wish to commend the service advisors and the techs…read morewho have been trained by Toyota to service these vehicles. Superior repair job done correctly the first time.No complaints. This business has earned my trust and my loyalty. My family (3 vehicles) and I will be back. Arthur G Mechanicsville,Va

You cannot trust Mechanicsville Toyota Service Dept. at all! When we took in our Sienna for the…read more"10K' service they gave it back to me without the tire pressures being checked, the tires NOT rotated, and worst of all, left off the oil filler cap and it blew oil all over the engine compartment. They had to immediately come to our house, pick it up, take it in to steam clean the entire engine compartment, and re-do the whole service all over again! Ever since that Fubar, they promised to have Master Techs either do the work, or at least double-check everything before releasing the car back from service visits! BUT GUESS WHAT? THEY DID THE SAME THING ON OUR 25K SERVICE JUST NOW!!!!!!!! tHEY LEFT THE DAMN OIL FILLER CAP OFF AGAIN AND WE RODE AROUND FOR OVER A WEEK BLOWING OIL ALL OVER THE ENGINE COMPARTMENT!! I'M CALLING THEIR CORPORATE OFFICE!!!!!!!!!!!!!!

Always available to help! Patrick has saved me with tows and maintenance on my vehicles.My vehicle…read moreis always done with precision! Affordable and fast! Thank you Patrick for your continued service in KW

I've used this shop twice now. Once for 2 state inspections and once for a wheel alignment. No…read moreissues. Happy to support another local small business.

Long time used land rover owner, finally decided to give up my 2006 LR3 and get a LR4. We drove…read moreseveral different years and packages from michigan, ohio, Pennsylvania and finally virginia. Started in Virginia Beach and decided to head to Richmond. When greeted by the first salesman moments after stepping out of our car I felt the angst of what was about to be a pressured sales experience. I was so ooooo wrong. We were greeted kindly by Sam Cates. He commented on our LR3, asked some questions about what exactly I was looking for. He copied our licenses and off we went for what started as our three hours of test driving and discussions. He was so incredibly knowledgeable about Land Rover as a brand, and was kind of impressed I knew my stuff too! Not once was he condescending (we are pretty young), and he was so accomodating. We took time away from the dealership for lunch and a regroup and returned to purchase the 2016 LR4. Financing was a breeze, nothing was a hassle, everything from start to finish felt good. Thank you Sam, thank you John Higgs for financing and thank you Land Rover Richmond for being so awesome. We just love our new baby Kat and Kyle Fellenbaum

Let me start by saying I love my Range Rover, but I'll never take it to Land Rover Richmond…read more(Midlothian) again. Recently, I brought my truck in because the horn stopped working. Very important to fix... but I felt bad bringing it in for something so small, so I asked them to change the spark plugs at the same time so they could make a few bucks. $500 to change the spark plugs. They couldn't figure out what was wrong with the horn and charged me to replace the horns with new OEMs. Still didn't work, so they gave up. WHAT?!? They mentioned "because your car is more than 10 years old, we can't warrantee any of the work we do". WTF?!? So a place that's supposed to be filled with Range Rover experts doesn't have any Range Rover experts on site? Story gets worse. They called me and said they spotted a coolant leak. Mind you, I saw ZERO evidence of a coolant leak where we park. Never a single leak in years. But, I paid them $1500 anyway to change a coolant line (highway robbery) as a precaution. A few days later, my 16-yo daughter got stranded due to overheating! In essence, I paid Land Rover $1500 to give me a dangerous problem I didn't already have. I never should have let these ppl touch my car. I got the repairs needed elsewhere at a reputable shop with real mechanics and had to laugh at how unskilled the mechanics at Land Rover must be these days. What a shame. In my experience, Land Rover Richmond is filled with "worky tickets" who pad your bill with unnecessary work while causing problems you didn't have so they can maximize profit. Guess it doesn't matter to Land Rover Richmond if they endanger their drivers. Shame on them.

The guys helped me change and repair my tires. But I lost my iPod and glasses from the car. A bit…read moreconcerning.

I was having trouble with leaking power steering fluid so I took my car to Ridgefield Automotive…read moreServices. RAS diagnosed the rack and pinion gear blew and charged us $1200 to fix; which btw didn't include front end alignment...because RAS does not do that! What automotive shop doesn't do front end alignments??? So, my husband pays and I pick up the car only to find the steering wheel was replaced upside down! WTF! Of course the shop is closed when I got my car, so my husband calls the next day to tell them about the issue. They tell my husband "that's normal, it'll be fixed when you get it you get it aligned" WHAT???!!! Ridgefield Automotive is a joke!!!

Nick Bradon is an incredible asset to Volvo Cars Midlothian…read more I brought my former Volvo in to get something fixed with the sunroof and had been thinking about a hybrid for a while, so I walked into the sales room and Nick took over and showed me what was on the lot and he was so informational and has an uncanny way of working with people and connecting. He answered every single question I had. I love my new hybrid and I thought I was gonna miss my own car, but my new car is a whole 'nother world. This is my seventh Volvo since 1984. We started buying Volvo then because we were starting a family and they were touted as such a safe family car and I've never looked back.

Excellent staff! Anthony was fantastic teaching me about the technology!…read more I love my Volvo XC60!

This review is for a pre-purchase inspection…read more Robert and the family at Lufteknic continue to amaze me with their patience and knowledge. Lufteknic spent over 2 hours inspecting a pre-owned Porsche for me. They reviewed the machine end to end and provided detail on the good and bad, as well as went over the machine diagnostics with me. He has seen various conditions of these cars and had so much perspective to offer. He was honest about the features and condition of the car. I do not know my current car at this level of detail He knew what to look for - and could flag non-obvious signs of wear, impending replacements, leaks, extra features, etc. he was able to reveal history of the automobile - the bumper was replaced, but it had original paint, and bolts etc. I was intrigued with all of the details. They provide expertise details about the car that enabled me to move forward with questions answered. I rely on their honesty, professionalism. He's more than a mechanic/owner -more like a subject matter expert. Lufteknic minimized the risk of purchasing a pre-owned car by uncovering facts during the pre-purchase inspection! Thank you again Lufteknic! See you in 2015!

Called for a quote. Robert called back and his response to the quote was, "the repair is worth more…read morethan your car..." Then I pressed further for a number. He said, "thousands...". Then I asked ok how many thousands? 2-20? At that point I was not interested any hearing anything further from Robert. Please be professional and give prospective customers an actual price. Waste of time.