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    West Bridgewater Auto Center

    2.5 (2 reviews)

    Services - West Bridgewater Auto Center

    Routine automotive maintenance

    West Bridgewater Auto Center Photos

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    2 years ago

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    9 years ago

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    Xpress Lube & Tune

    Xpress Lube & Tune

    (2 reviews)

    I wanted to like this shop. Local and convenient. Brought my 2016 vehicle in for a Massachusetts…read moreState Inspection Sticker. Nobody at the counter when I arrived. I peeked in the shop and one of the workers (I think manager?) shouted at me to get behind the desk. Ok- off to bad start. Told them I wanted an inspection sticker. They asked about my window tint. I told them it was legal and dealer installed in 2016 and it's never been a problem. Got a sticker THERE 2 years ago without issue. They told me oh, great. They finished inspection and FAILED my car stating (just the back) tint was too dark (the tint is the same on all windows). I explained it is legal (35%), and that it was dealer installed and that their very own shop passed my car two years ago. I asked to see the tinting testing meter and the they told me they stuck their hand inside the car and couldn't see it well from outside the car so they failed my car. I explained it was 35% which is legal. I further stated it should be tested with the tool. They belligerently argued raising their voice and said "too bad", you failed. Horrible service and terrible circumstance. Consumer beware! Unless you want to FAIL your inspection do NOT go here!

    Honesty is the most important thing when going to an auto shop. Most auto shops try to milk you for…read moreall you're worth and push sales onto you- not these guys! The guys at Xpress- Ken and Carlos- are friendly, but more importantly, they're HONEST. I feel like I can trust them. They tell you up front what you need to get done today, what may need work in the future, and why. They are very good at explaining the functions of the car and what they can do to prolong the life of your car. Ken and Carlos are also great at their jobs. They took my car out for a test drive before and after service to ensure that they fixed the problem (a rumbling when I hit the brakes) I was impressed by Xpress' honesty, service, customer focus, and thoroughness!

    Scotts Auto Service, Inc. - Scotts Auto Service Inc logo

    Scotts Auto Service, Inc.

    (7 reviews)

    I know the look. Mechanics take a look at me, a petite young female, and then assume the "I'm the…read morepro, you minion" attitude. But not Scott. He always listens intently to my inquiries, willingly showing me the problems, honestly discussing the options, and most certainly offering experienced service at competitive prices. He goes above and beyond. I remember calling from Boston with a problem. He knows Honda's so well, he helped me fix the problem over the phone in mere minutes. Later, I brought my car in for other work while I was away on a trip. When I picked the car up and drove off, I found he had made helpful adjustments to my car-- I could tell just by driving it! Though he had not charged me (nor told me since I picked it up after hours) I turned right around and popped another check in the box in thanks. Scott is an honorable and reliable auto mechanic with superior knowledge of Honda and Acura cars. I am blessed to have found him and will also contact him for recommendations on other auto service (eg. glass or tires) businesses as well. It'll be a sad day when I have to find another mechanic.

    Rating is for the work that "Scott" actually did before he stopped owning the business. Yes, you…read moreread that right. Scott doesn't work their anymore. I called to make an appointment for our Acura which Scott has taken care of and was told he was no longer working there. When asked how to reach him, the person on the phone had no idea. If anyone knows how to reach Scott or where is now setting up shop, please let me know. I prefer to support honest and trust-worthy mechanics....they are hard to find. Thanks. Dave

    West Bridgewater Auto Center - autorepair - Updated May 2026

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