John, our carpet cleaning technician was on time, friendly and professional. John did a wonderful…read morejob with my carpeting; it looks like brand new. He was fast, yet very efficient. This company is somewhat pricey, but they are worth it. In the past I have supported the carpet cleaning company called "Dirt Busters"; however, the owners of Dirt Busters retired and sold the company. Their work is very substandard. Steammatic did a wonderful job and I highly recommend them.

John was great, texted us when on the way, arrived when he said he would, was very thorough, very…read moreprofessional and we could not have been happier. All the spots are gone from the carpet, and it looks as though it is new. He also cleaned our tiled floor and also did a fabuous job of cleaning the grout and the tiles. Although not terrible, other companies told us the grout could not be made cleaner. They had not met John. His work is fabulous. Great work ethic. Couldn't be happier.

Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

I hired this company to clean my air ducts. The technician told me I had mold and bacteria in my AC…read moreunit and recommended that I purchase UV lights from them. I chose to get a second opinion. The other company noted (see photos) that the area around the vent was still dirty, and at least one of the vents (which had recently been painted and had unbroken paint on the screws) looked like it hadn't been opened. When I brought this up to the company and requested a refund, I was told that I had paid for a basic cleaning, which covered the interior of the duct lines but didn't include vents and covers, and that those were covered under a deep cleaning service. I was not informed that there was a difference in cleaning types when setting up the service, and I noted that their website didn't specify this, either. Specifically, their website states, "Utilizing advanced equipment and industry-approved techniques, our skilled technicians meticulously clean all components of your duct system. This includes the supply and return ducts, registers, grills, diffusers, and associated parts." Their website also uses the phrase "beyond basic cleaning" to describe their sanitation and deodorization services--not their register/grille cleaning. After I pointed out via text that their website doesn't distinguish between basic and deep cleaning, I was ghosted. If you're going to pay for this, be aware of what you're getting.

I had an emergency since Thur. Dec 19, 2024. I'd called another service who scheduled for the next…read moreday, but had to postpone AFTER I had to call about their delay. Then, they rescheduled for Sun, 2-4. At 2:05 I called them to confirm apt, again being told they needed to reschedule, in the meantime thats 4 days of laundry being backed up! I complained to the owner how horrible their business practices were & I contacted AirDuctCleaning & was able to book an immediate appt. Ami, the technician was able to clean my dryer vent AND replace the aluminum tubing in a very short time! I WISH I'd have called them First! THIS is excellent customer service! And the cost was less than what I was expecting quoted for the initial visit from the other business! Very appreciative of the speedy quality service!

Extremely professional and effective. From Michelle in the office to The 'A' team of Angel and…read moreAndrew, everyone was outstanding and efficient. A pleasure to work with and I look forward to many years of service...

Beware - I paid $1,545 for this company to clean my vents and the Blower. When they finished they…read moretaped up the hole they made when they cleaned the inside. They should have sealed it properly (POOR WORKMANSHIP) later the seal failed and I cooled my attic unknowingly for 3 months and my AC bill went through the roof and I had to pay $3k to replace the blower. Ductz said "um, sorry" They didn't take any responsibility. I even had a prof AC company agree that it was poor workmanship. Now I have to deal with this in small claims court. Also, check the Better Business Bureau as they had similar complaints. http://www.bbb.org/

Love these guys! Super professional, careful with furniture, walls, flooring, etc. Most…read moreimportantly the process worked! We were getting black bits of something (insulation?) distributed throughout the house. No longer! They also arrived on time and completely cleaned up after themselves, even replacing the child safety caps on the receptacles.

Super communication. Returned my call in ten minutes. Came out the same day in the rain. Cleaned…read moreout my dryer vent and my dryer. Super service.

Was able to fix my fireplace that had not worked since I bought my house in 2020. Absolutely…read morerecommend! Great service and very timely.

The technician looked at by gas fire pit for 2 minutes and said it would cost $1200 to repair it…read moreand $3500 to replace it. When I said that was too much he dropped to $700. I still thought that was too much and he asked how much would I be willing to pay. Then my son entered the room and the technician said he would look at it again. He went out spent about 1 minute and fixed it. No new parts and wanted $200. I said have his company bill me. He wanted to continue to haggle and I asked him to leave. He ignored me and my son stepped up and told him to leave. Do not let this company into your house.