1/5 -- Bait and Switch -- Stay Away I had an extremely…read moredisappointing experience with Dunning Motor Sales. After finding a Tahoe listed at an advertised price, I went through the process of negotiating and came to an agreement. A signed purchase agreement was sent to me reflecting that agreed-upon price -- I thought we had a deal. The very next day, I received a new signed purchase agreement with the price increased by $5,000 -- with zero explanation or justification for the change. When I pushed back and asked them to honor the original agreed-upon price, the dealership refused to move forward at the price we had already committed to in writing. This is a textbook bait and switch. A signed purchase agreement is not a suggestion -- it's a commitment. To reverse course the next day and demand thousands more is deceptive, unprofessional, and frankly unacceptable. I wasted my time, my energy, and my trust on a dealership that clearly does not operate in good faith. I would strongly caution anyone considering doing business with Dunning Motor Sales. If they'll pull this with me, they'll do it to you too. Do yourself a favor and take your business somewhere that actually honors their word.

Absolute terrible business! I was looking for a good used…read moreSUV a few months ago. I'm from the Cambridge area but live in Columbus currently. I wanted to give my business to a local place back home (partly because a good friend of mine was a salesman there). But their prices are astronomical compared to everywhere else. I was looking at a Ford Edge that had 16,000 miles. I found the same vehicle up here with less miles and it was so much cheaper. The SUV at their dealership was $3,500 more than the other. That is a LOT of money. Every vehicle I compared was thousands more at Dunning. And then they told me I'd have to have it serviced there or they wouldn't cover anything. Needless to say I bought a vehicle up here due to cost. And then I found out they fired their best salesman for absolutely nothing. It sounds to me like the other salesmen couldn't stand the fact that this guy outsold them by a huge margin, and he had to go. This salesman sold multiple vehicles every week and he was sacked. That's a sh*tty way of doing business. I would have loved to buy from a place where I grew up, but this place really sucks. And if you look at the other reviews??? They obviously have bad business practices.

This place is a knowingly miss representation on vehicles is fraudulent. He refused to help my son…read moreonly 20 minutes of driving off his lot in Cambridge Ohio. Total transmission cracked and needs rebuilt. 5000.00. Our attorney called him within 3 hours. Took him a week to call back and that is only the treat of being sued. Owner and sales staff was knowledgeable about the problem. Salesmen Aaron and owner Aaron are guilty. They sure are proud to post their name but in fact become quick cowards when asked about their sales practices

The car we bought is very nice and low miles...the price was nice as well...we paid almost 8,000…read morecash and the next day the steering was locked up and I had to have it towed and repaired...called them and was s.o.l. cause it was sold as is...so slightly disappointed on that front...doesnt seem fair.

I found a car I wanted online at Cambridge Used Cars (Cambridge Ohio) and called about it. From my…read morefirst contact with Rickey I felt sure I would be treated fairly. I drove 400 miles (from Michigan) to see the car and buy it. I was treated well and met many of the sales staff at Cambridge Used Cars, some had taken the car for a spin and other gave me feedback about the car and some helped me load the car into my tow dolly to haul it back home. I am so pleased to have the car (1990 Buick Reatta) and glad yo have meet the friendly staff there.

First time I've ever bought a car online. I was super hesitant because I've never actually done it…read more Drove about 6hrs from MD got a chance to meet the owner, and everything was perfect. Was going to trailer the car home but ended up driving it. Its now been 3 weeks since purchase and Jets reached out twice to see how everything was going and I couldn't be happier. As someone whose been a skeptic all my life about good car dealers I'm thankful that a little faith has been restored after finally feeling like I have a car dealer I can trust. Thanks to everyone at Jet Auto for making this a great and smooth situation!

Drove 4 1/2 hours to look at a 03 silverado at Jet Auto Group in Cambridge,OH priced at $9,997 and…read morewas "immaculate" and a "great truck" that drove great "4.5 out of 5 stars" "carfax buyback guarantee" 153,000 miles 4wd etc etc. well anyways to start out when I first started it the check oil light came on and when I checked it there wasn't any on the dipstick. Had a small oil leak which is normal for these trucks but not enough to cause it to be that low, the dash was punched out (apparently also a common problem because Chevrolet can't make a good dash cluster and it easily frustrates people) Undercoating overspray all over everything including under the hood like they'd never heard of painters tape bondo on the driverside cab corner, "2 wheel spacers (wheels probably would have fallen off on the way home) on top everything of the test drive was the best part! Didn't make it a quarter mile down before the wheel started shaking like crazy. Basically trying to sell a truck for 10k with death wobble so just a warning to anyone not waste your time trying to buy from JET Auto Group on wheeling ave. in Cambridge,OH Defiantly not good business!

I purchased a 2019 ram 10 days ago, yesterday was checking the underside and discovered the oil pan…read morewas rusted to the point of leaking oil. If this is how well they inspect their cars before selling them to the public i hate to think of the safety sensitive things they are also overlooking. Sorry i ever made the hour drive to buy my ram, good luck to the next customer. My advice if your looking to buy from this dealer take it to another shop and have it checked first.

My husband and I recently traded cars at this dealership and we cannot say enough good things about…read morethe people we encountered. Our salesman, Toby, was incredibly knowledgeable and helpful to us as we were traveling from out of state and made sure all of our questions were answered before we made the trip. We absolutely love the car we bought and credit it all to Toby. We brought our two little kids with us and everyone was so kind to them. Another salesmen named Cody came and colored with our older daughter so that I could get the baby to sleep while we waited. After we were finished, Toby recommended a wonderful restaurant to us which made our trip even easier. Thank you so much Toby, Cody, and Dunning Ford!

I purchased a 2014 Jeep in December. While paying cash and signing the paperwork I noticed a…read more$1000.0. 0 charge and told them to remove the APEX GPS, I did not have a cell phone, computer or email that was required. In good faith I did not check it at the time but later notice they did not take it off. They will not return my phone calls after calling numerous times. The vehicle was supposed to be checked over, and it was not. Windshield wipers were worn down; sides light did not work, hood sank in, tires dry rotted. I should have looked closer. They are not honest or reliable to buy any vehicle from. The salesperson called the next day to see if I got home alright. No wonder why I received that called. Will never buy from them again. Do not recommend them at all.

My 19 year old son chose this awful place to purchase a vehicle. What a mistake that was. He traded…read morein a very nice Ram 1500 for a GMC Denali. They gladly took the trade in. The Salesman filled out the credit application and told him that he was approved for financing. After 1 month and 1 payment already paid, no paperwork or anything was ever mailed, temp tags expired, and then the dealer told my son that he now needed a co-signer on his loan, or to just simply bring the track back. Being young and inexperienced in car buying, he returned the truck to the dealer, and left empty handed. He lost out on his Ram truck that he traded in, 675.00 payment, and other fees. When the dealer was asked about getting refunded for the trade in..the snickered and said, Nope, thats the way it is !

Absolute worst dealership I've ever dealt with. If I could give a 0 star I would. I'll try to make…read morethis as short as possible, BUT PLEASE READ BEFORE YOU PURCHASE A CAR HERE. To start off, my wife and I drove over 4 hours to buy a grey 2021 Durango. We traded her car in. Her car valued at $27K. They tried to say that we agreed to put money down on top of that, but we did not. They even tried to slip it in the paperwork. The Durango was advised to have a "lifetime power train warranty" which apparently only applies IF YOU GET THE CAR SERVICED THEIR EVERY 5K miles. Obviously they didn't mention that considering we live so far away. Secondly, we when got home, the next day we noticed that the Durango was leaking transmission fluid. We decided to trade this piece of garbage back to the dealership for her old car. They agreed, and said they would trailer her car, and trailer the Durango back to OH. However, they DROVE her old car four hours to KY and DROVE the Durango back. The Durango was literally leaking Transmission fluid. Why on gods green earth would they choose to drive a car leaking Transmission fluid that far, beats me. The driver was one of the rudest individuals I have ever dealt with. He continued to make snarky comments at my wife and implied how aggravated he was. Please...take your business elsewhere. You've been warned.

Absolutely the WORST place to do business, if negative reviews existed that's what they would be…read moregetting. Drove 4 hours from KY to look at a used 2021 Durango RT (destroyer grey - buyer beware) with around 45,000 miles on it. Got there done a test drive other than the smoke smell (that they said wasn't in it), all looked good. After waiting for 2+ hours in the lobby we finally got called back to start the paperwork. During that process they told me that their "lifetime powertrain warranty" would only apply if I got serviced at their dealership every 5,000 miles. Keep in mind I did ask the sales-person about the warranty's still on the car, since that was a very important factor for me, and they didn't decide to disclose that information to me then. While I understand why they would want to do this, no one ever made me aware of this fact until the day of, though they were made aware that I live a long distance away and assuming they have common sense, would know that would not be an option for me, now this was a deal-breaker. They added an extended warranty and got me down to a monthly I was okay with, but when I went to sign I noticed that they added a $500 down-payment that I had never paid and did not agree to pay. I am very glad I noticed this. Red flag after red flag, why did I not just walk out? They fixed the issue and I signed, got the keys and drove home. The next day we noticed that it was leaking some kind of fluid, the trunk was coated in oil, so we got under and lo-and-behold nothing other than a transmission line leak. Called the dealership and they agreed to send me my car back on a trailer and pick the Durango back up, you-know, since the Durango was leaking transmission fluid very consistently it was probably best not to try to drive it back. Good deal, right? Bad situation made right by the dealership? Think again. Next day comes when they are supposed to pick up their car and deliver my car back and what do they arrive in? None other than my car itself. Yep. They drove MY car 250 miles and were expecting to drive the Durango back another 250 miles to their dealership. The driver, Tom, was also EXTREMELY rude and sarcastic when I asked him why my car wasn't on a trailer like it was agreed, I then told him I didn't know how the Durango was going to make it all the way back to the dealership leaking tranny fluid like it was and he then said "well that seems like my problem" with a big sarcastic grin on his face. I promptly called the manager, Greg I believe, to ask him why my car wasn't delivered as promised and he basically insinuated that they never agreed to haul my car back on a trailer, which they did, and that it was probably a problem to be discussed with the other manager that was supposed to sort this whole mess out, Ricky, who was conveniently not in. Not to mention all the calls I made where I was put on hold and promised a call back that never came. These people are rude, lying, crooks and I would HIGHLY SUGGEST you to TAKE YOUR BUSINESS ELSEWHERE.