Such a great groomer! Took the time to let my dog get comfortable with her before she took her to…read morestart grooming. Asked very detailed questions and made me feel very comfortable and confident in her. She provided a very personal and professional grooming session. My pup looked great afterwards and I can tell she feels great too! Would highly recommend her!

From the owner: High quality, one on one, in-home pet grooming, with 15 years of experience. A low stress, more…read morecomfortable environment than a busy salon. AKC Correct breed profile style available for all breeds (including hand stripping), as well as fun and creative styles like Asian Fusion.

I just took my dog to PNW Grooming for nail clipping today. My dog is anxious but went right back…read morewith Alex no problem. The staff is super kind and the communication about the service you want is excellent. They are located by Harbor Freight, so I just stop in the week before to make an appointment. I highly recommend PNW!

absolutely incredible with my dog and great customer service! HIGHLY RECOMMENDED for animals…read moregrooming

Not only is Heidi Sterling thoroughly professional and extremely conscientious, but she is a true…read morecat person. I share another reviewer's surprise about the sole negative review... that does not sound like the actions of an animal lover such as Heidi. With the exception of members of my immediate family, I would not trust my cats with ANYONE but Heidi!

I can't recommend Heidi enough!…read more We were in a jam, planning to take a vacation without a neighbor or a friend available, but Heidi and Kitty Meow Meow totally saved the day! A thorough and professional consultation before we left was reassuring, going over details that in the routine of living with your feline companion that you don't even think about! She also asked if we wanted her to check in with us during our 2-day vacation, which was awesome. We received a text each day letting us know that she had been at the house, and how our cat was doing, which both was really cute and put us at ease. Upon our return, we had an EXTENSIVE summary of how the visits went and one very happy cat! If you ever need a pet sitter, you can sleep easily if you go with Kitty Meow Meow! Thanks again Heidi! - brandon

This is my go to place for anything pet related. On occasion we have gone to PetCo, but there…read morereally isn't any comparison. PetSmart is the best pet store in Corvallis. Being that we come in about once a week and have adopted an animal here, you could say that we are regulars. Pet Supplies: We come here often for cat food, litter and lizard stuff. So I can only comment on those sections. We buy crickets and meal worms for our leopard gecko. The crickets are always healthy looking and fresh. The cricket keepers are clean. They always offer to put food in the bag for the crickets. A nice gesture and I usually take them up on the offer if I don't plan on going straight home with them. The meal worms are healthy and plump. They always have what I need in stock at a reasonable price and their selection is big. Their collars and toys seem a bit overpriced for what they are but generally we don't buy that stuff often and it's something that can wait until I get home to price shop online. Pet Adoption: We adopted a kitten here a few months back. They seemed to take their adoption process seriously, which I appreciated. The transaction was smooth and they were very accommodating. They helped us pick out what we needed and let us know the best food to get for his age. We took him home and he couldn't be more loved! He was relatively healthy but came with ear mites and fleas. A quick trip to the vet took care of the ear mites, but the fleas were more problematic. He originally came from an Oregon shelter and paperwork indicated that he transferred from another shelter in California. He was only in the store for 2 days before we spotted him and snatched him up! Given his short time at the store, the fact that he was only about 2 months old when we got him, it seemed understandable that he might have a few bugs from his various cage mates and being passed around from shelter to shelter. Customer Service: Every time I come in I am greeted by the cashier. There is usually at least one other employee besides the cashier that greets me or asks if I need help with anything. Every time. Employees' attitudes range from overly friendly to neutral. I've never experienced a rude or cranky/stressed employee. Helpfulness of the employees is above and beyond what one would expect. The employees seem to care about their jobs. I've never had to wait more than a minute for someone to assist me with getting meal worms from the back or to bag up crickets for me. I am often interrupting whatever thing they are doing at that moment (usually cleaning the fish tanks) and they never seem put out about having to stop their work to help me. Exceptional Customer Service Story: As I mentioned before, our newly adopted kitty came with fleas. A few months later and we are still battling them. He passed them on to our other cat and we were finding flea dirt in their bedding. They are both inside cats so we thought it would be relatively easy to get rid of them. We did everything short of medication. We combed them and vacuumed the house daily, gave them baths and washed their bedding weekly. It wasn't working. Finally we decided to bite the bullet and see what PetSmart had for flea medication. Megan (a manager) asked us if we needed help. She answered all of our questions and gave us a recommendation based on her own experience. We had a very thorough conversation about the proper way to bathe the cats and offered a suggestion that we had not heard before. At some point during the conversation we mentioned that we adopted our cat here and he actually came with the fleas we were dealing with. We weren't complaining. We just sort of casually mentioned it. She clearly felt bad about it. As a result, she went above and beyond to help us on the cost of the medication! I was floored by not only our sincere interaction with Megan but also her generosity. TLDR: Amazing customer service and a clean store that always has what you need in stock.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

I would like to respond to the review by Jan L. who decided to give a 1 star rating. I was the dog…read moregroomer who did your dog. When he came in the dog was completely matted due to the extremely curly coat. The dog had not been brushed at all and it took me over 3 hours to complete him. The tail could not be de-matted without me hurting your dog which I refused to do, thus that is why he had more of a poodle tail. There was also a lot of matting which when shaved can cause irritation on some dogs. Unfortunately golden doodles come in all coat types and the coat of your dog is tough to work on especially if they are not brought in on a regular basis. Your dog should be groomed at least every 2 to 3 weeks especially if you want to keep them longer. I have been a dog groomer for over 16 years and take pride in my work. I would advise learning how to brush your dog appropriately and also to get him groomed more often. I only feel it is right to explain my side of the story since yours was very one-sided. Below are some of the dogs I have groomed in the past.

They take amazing care of my pups! I can feel the love The staff are so helpful, friendly and…read morecourteous every time! My pups love it there and come home happy and tired, after several days of boarding, or just a play day. Must love paws is the best, and I am so glad to have them in Corvallis

Have never had any issues with this petco. The workers are incredibly friendly and helpful and…read moreprovide service in a timely manner. The store is always clean with a good selection of products. There is even a nice clearance bin near the front with a variety of items, and I can usually find something for a very good price. I haven't brought my pup in for grooming, which seems to be the makeup of the negative reviews. It's a good place to get in and get out with your necessities.

Poor customer service. When the woman trimmed my chihuahuas nails she cut them to short and made…read moreher cry out and her nails bled. Still demanded her $10 for lousy work. No way. Interestingly enough, I drove immediately over to PetSmart on Circle Blvd and it was an entirely different experience. Very nice people who treated my dog properly and with kindness. PetSmart is my new go to.

My dog has been going for a while now and he loves it there. The people are awesome and very…read moreknowledgeable on dog care and behavior. We love taking our dog there and he loves going and always can't wait for the time he is there.

They are an important resource in our community. We've been taking our dogs to Best Friends since…read moreDec. 1999. Our dogs have loved this place, always eager to enter the door. And the training classes are so valuable for you and your pet. Make training successful and fun. Also, after your hard day at work your dog will be tired when you go home. The owner, management, staff are adept at handling almost any situation and help you to be a better dog parent as well as civilizing your best friend. Not one negative about this business.

Rod was wonderful. This was Jefferson's first grooming and he said he was wonderful so I'm so…read moreexcited to have Jefferson groomed with him in the future. Definitely would recommend him.See you in March.

I wish I could give more stars. My dog is used to being groomed monthly, but it had been a while,…read moreas we just moved to Corvallis. This groomer came to my apartment and gave my doggo the best grooming she's ever had. He gave her a great haircut, a teeth brushing, a nail trim, treated her dry paws, and two shampoos. I scheduled the next grooming with him and will recommend him to everyone.

Our senior pug had a 10 night stay for her first time with Klassic Tails and we will definitely be…read morecoming back! They were so amazing and kind in caring for our fur baby! You could tell they genuinely care. Every interaction was friendly and they were amazing to do business with. I did extensive research on the best boarders for the greater Eugene-Springfield area and my search is over. This is the one! Great property!

I needed to find a place to board my eight year old part Chihuahua part pug (aka Chug). This is a…read morenice small business and you feel like you're in the middle of the forest. All the kennel areas are very clean and the staff listen and take notes about your pet's quirks. I dropped her off on a Monday morning and picked her up Wednesday afternoon. I could tell she had been well taken care of and she will definitely be going back when I have places I need to go that do not allow dogs. Lola gives Klassic Tails Inn a paws up

Wilco has extremely reasonable pricing for dog grooming. They have always done an excellent job…read morewith my pups both in Salem and in Corvallis. It took two girls to get my big dogs nails trimmed (he hates this process) but they get it done and done well. I love the way he smells when he comes home and he stays soft for days! The undercoat treatment was amazing on my son in law's Shepherd. It helped reduce hair so so much! Highly recommended!

The dog groomers are amazing. They are loving, patient, and knowledgeable on managing my nervous…read moreold lady. They all have been wonderful. If you are one who groomed Ladybug, Thank you. You are appreciated!