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    Wesleyan Ace Hardware

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    8 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (25 reviews)

    $

    I bought an outdoor rug at Lowe's on Zebulon today. When I was checking out at self checkout I…read morenoticed it had some damage. It rang up at full price. I asked the clerk if I could get a price reduction. She had to ask a manager. He offered 10% off, I refused. He called another manager and I haggle with him to 20% off. I got it home and realized it was more damaged. Do better Lowe's and general manager, Jennifer Smith! It looks like it was returned after someone used it for awhile and Lowe's just put it back out at full price!

    So I wind up here after working on my shelf for some time with parts I got from the other Lowe's…read more Y'all know I was frustrated so what did I do? Yes, I took the whole damn shelf to the the store. I returned the other items and then I went to see Jeff who is such a sweet soul. I told him this is my last go at making this work. He looked at different brackets measuring trying to get it right. He asked me questions whether I cared about screw color, etc. He then told me these will work. He then told me to take the bar that I did have on the plate off and use 2 out of the pack and it will lay even and use my tightening screws from the shelf package. I got home and things were going well until I got to the screws. I was screwing til I made a hole in the other end. Nothing a black coverup dot or black marker won't fix...or simply laying something over it. I was like well I need shorter screws. I searched in my tool bag and didn't think I would have any luck. I think I saw 3 short ones. I didn't even care to get the 2 that matched. But they worked. I also had to find screws to hold the shelf to the plate that were long enough as the other ones I had would not work. I tell you. If I had some big enough washers. I would have used those too. But it's complete and I am satisfied. I say that to say this. Thank you so much Jeff for your excellent customer service and helping me finalize this project. You are so greatly appreciated. 1000/10

    Wesleyan Ace Hardware - gardening - Updated May 2026

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