Poor work and customer service. Things ran smoothly until the work started. The final product was unfinished with gaps and holes on the side of the concrete. Tyran Wesby (the owner) told me this was "normal" but after consulting with 3 other businesses they informed me this was sloppy work but thankfully a quick fix. However, it will cost an an additional $500-$700 to repair and seal.
Scheduling was an absolute mess. They cancelled my initial appointment to mark the area before starting the job without notice and never showed up to seal the concrete. My contract stated that this would all be done in 2 days. Since, the company stopped answering all calls and texts, I requested reimbursement for the seal. I later received an email with a final receipt that was altered from the original contract implying that the seal now has no monetary value.
I am thoroughly disappointed with the low quality work and disregard for my time.
I work in legal so I know they're in breach of the contract by not completing the work in the time frame outlined in the contract, so I have some options to consider moving forward. I am deeply saddened that it's come to this. I went out of my way to support this small business, and the least a company can do is honor their commitments and communicate with me in advance if changes need to be made.
They've posted pictures of my work on social media sites without my consent or knowledge, but please know that I do not recommend using this company for any work. You will be left with an unfinished job or damage to your property. read more