Unbelievably terrible experience here last night. Five of us walked in to see the bartender and three "customers" huddled together at the far end of the bar. No one else was there. One of the customers said, "We're closed." When we tried to confirm, they said they weren't sure if they were open or not. Ok......? They were laughing at us. Most respectable establishments welcome new patrons with "Hello". Not this place.
We tried to confirm again that they were open. The bartender rudely says, "I wouldn't be serving you if we weren't." We were laughed at when we asked if there were any specials. The bartender served us and then went back to her huddle where they were so obviously talking about us.
The 4 of them SCREAMED at one of us for accidentally setting his beer can on the pool table and then again a few minutes later when he was leaning on the pool table.
They were mimicking and mocking us for saying we were going to leave. We were called white trash as we exited. Mind you the BARTENDER was also taking part in this extremely unwelcoming experience. Apparently the others were also off-duty bartenders at Wenzels.
Blown away by the audacity of this place. I have never been treated so disrespectfully. We really enjoy the bars in Springdale but this one is permanently off our list. We will never go back. No one deserves to be treated so rudely, especially when we are paying customers. I will be sure to tell anyone who listens about our awful experience at Wenzel's Tavern. read more