Was surprised by all the negative reviews here we had a wonderful experience we was driving home to…read moreMaryland seen the sign we had to stop we don't got any steak n shakes in Maryland so we was excited love the new kiosks they was easy n showed pics for our kids to see the foods as they didn't no what to order cause like I said we don't got any where we live anyway got garlic burger n chilli Mac's n grilled cheese all was delicious we was bringing chili Mac's home for the grandparents n the lady working there kindly put the chili Mac's separate as she knew we had a ways to drive n didn't want it all soggy togeather we thought that was a great idea anyway we would deff try again if ever in the area

This was my first visit to a Steak 'n Shake in several years, and also my first time placing an…read moreorder at one of their kiosks. I think that process works very well. I was able to customize my order very easily, and I appreciated the convenience. Our food and shakes came out fairly quickly. The burger patties were juicy, and the burgers were made correctly. Their fries remain among my favorites for burger chains, even without having to load or spice them in any way. Their shakes are made and taste the ways I want them to be, though I did notice that there was a difference of as much as 1" of shake in various glasses we received. The station for things such as condiments, napkins, plastic-ware, etc., was out of a few things. Even worse was the men's room, which needed some repairs and cleaning. But even so, these things would not be enough to deter me from coming back here were I in the area again.

The restroom was in dire need of attention. To be fair, the restrooms are in the attached Marathon…read moregas station and convenience store. It was pretty bad though. I tried a grilled chicken wrap. The chicken tasted like it was microwaved, and not grilled at all. The taco salad was fresh and the chili was hot.

I'd give zero stars if I could. Their chicken nuggets are becoming cheap. Like they're not edible…read morewhat so ever. This isn't the first time either. I try to prevent going to this place. They don't know how to make them right, I'm not sure if they're burning them or what, but it's absolutely disgusting regardless.

All I can say is that the food is excellent. I like the chicken fingers never had them.before the…read moresauce was really different . But the lemonade wow

Good food as usual but I wish they offered more sauces since I don't like theirs. Clean lobby and…read morequick service with food adequately hot. Music is a little loud but nice and different selection. I also wish a grilled chicken was available. My only gripes with Canes.

They say cleanliness is next to godliness so this is about as close to hell as you can get…read more Nothing works. No sign of organization. No one there to greet you. Not a good look!

I'm guessing that Milwaukee custard stands want to keep the goodness all to themselves because you…read moredon't find Gilles or Kopps or Leons anywhere else. So that means that Freddy's of Kansas City can take over the world and that's unfortunate. Zanesville, Ohio would never have heard of frozen custard if Freddy's hadn't staked them out along with 300 other sites in the U.S., not to mention Kuwait! Soooooooooooo, Mother Superior, forgive me, for we have sinned, each of us ordering a dish of Ohio frozen custard. But it's worth a stop if you're 500 miles from Milwaukee!

Stopped in for a late lunch today with family. The service was fast and friendly. The store was…read moreclean and they had plenty of seating for our rather large party. I opted for a burrito bowl of chicken and it was delicious. I also liked how they offered the Smokey Tabasco sauce too. I would definitely come back if in town.

Fast and friendly service. The food was extremely fresh. The restaurant and kitchen looked clean…read more I'd highly recommend.

The service was excellent, the food was fresh, and the seating was comfortable--overall a great…read morestop while on the road

Spent $30 on food there. Ordered nuggets and told them 3 different sauces and received none of them.read more

Carol has created such a unique and special place in Zanesville. Whether you are in the gymnasium…read morefor a personal event, the cafeteria for the Sunday brunch buffet (out of this world by the way) or there for a comedy club night, you are bound to have a great time! Servers are always amazing and very professional!

Went for Easter buffet. The service was good and the atmosphere was nice-very old school, although…read moreit was very warm in there and people were really packed in. The food was just ok. We were expecting brunch and it was not brunch at all as there were only lunch items on the buffet. A bowl of greens with a few dressing choices for salad (no other toppings), I believe a pasta and a potato salad, carrots, green beans, mashed potatoes and gravy, a pasta choice-like lasagna, chicken breast, and ham, sweet potatoes, rolls and butter. The desserts were the biggest disappointment IMO. I was looking forward to the "all made in-house" selections. They all were more or less the same version of a cake with cool whip type frosting-a strawberry cake with cool Whip, a yellow cake with cool whip and pineapple, and a chocolate one with cool whip-no brownies or cupcakes or tortes or pie or anything. We plan to go back on a regular Sunday to try the brunch-our server said it includes breakfast items, before we put this on the "not going again" list.

The food really tasted great. We had the white chicken chili in the tortilla bowl, chimichanga, and…read moreribs. Server was very nice. I miss tumbleweed in Columbus.

Just do yourself a favor and go to Texas Roadhouse...it's just across the street. I can't believe…read morethis place is still in business. I've had a better ribeye at Waffle House.

Great food! Nice atmosphere, love the look and nostalgia. Definitely will return. Had the…read moreItalian sub, very tasty!

The food was outstanding. We had a Ruben and a breakfast wrap. Both were loaded with meat that was…read morevery flavorful . Value for the money was excellent. Served was friendly and prompt. The inside is small but welcoming.we will definitely be back.

Average. Food is always hot. The employees are pleasant. I have had my order wrong a few times…read morewhich is usually the norm for most fast food places. The inside of the store is mostly clean. They could use more parking, but there is no room to expand that at this location, unless you want to park in the goodwill lot next door.

Waiting for over 15 minutes in the drive thru is unacceptable. It has happened in the past also but…read morenever wrote a review. The food is good but not worth the hassles. Usually don't get napkins or butter or anything either. I have given them multiple chances