When I walked in there were about 15 people in the lobby waiting on food. I should have left then I guess. After about 5 minutes someone came to take my order. I ordered a doublestack biggie bag. I also wanted a small chili with cheese. When the guy at the counter said"yeah I think we can do that" I thought it was general conversation, of course, they can. No receipt was available. The guy blamed it on"someone else" and asked if I really needed it. After I paid I had to ask for my cup. This should just be part of the job. When i got my food, the fries were just warm and the chili.... no cheese. Unfortunately, this seems to be what fast food has become. Inadequate staff and low quality food. Before I left I went to the bathroom. This is usually an indication of the kitchen. I will be as clean as possible by saying there was human waste on the walls, around the commode and in general looked like it had not been cleaned in years. A health inspector would probably close this place if the bathroom has any bearing. read more

Wendy's - Biggie meal. - Burgers Near Me - Yulee, Florida

I placed an order on Uber eats for Wendy's for a Bacon Nator combo what we ordered was NOT we were supposed to get. Our fries were missing , the hamburger was a small burger with no bacon and condiments . The whole order was wrong and I called the restaurant to talk to them about it and was told by the manager that I would have to contact Uber Eats because he couldn't do anything about it. i Ask him to please bring out the correct food but was told again he couldn't do anything about it . THE WORST SERVICE AND THE FOOD , what little we received was totally wrong . WE WILL NOT GO BACK !! read more

Wow this was the best Wendy's I have had in a minute Satisfied got the biggie bag and tangerine twist they were vibing inside to good vibes read more

Waited in the drive through for 15 min without any response. Why is every Wendy's like this?

Popped in here on way back from road trip. It was WORSE THAN AWFUL!!! Had Baconater fries and chicken nuggets. Both were frankly inedible tasteless and Cold! Wish I had waited and gone up the road to Culvers, now there's a place that knows how to serve food. However let's continue... the staff were rude and only had teenagers or young staff working obviously no supervision. Think the food inspector should look at this place. The staff had dirty fingernails and long hair tgat was not covered. Will never go back read more

The stars for this location are a direct reflection of what you will expect here. I arrived to find that the location was not open even though I was well within the operating hours. I started at the drive thru and proceeded to the window after no response at the speaker. As I rounded the corner, I observed the manager opening the door and allowing a late arriving employee enter. I heard the manager say," I have already clocked you in." I patiently waited while the team managed to prepare for the morning rush. I placed my order and shortly thereafter I was on my way. Reaching in to the bag, I grabbed my breakfast burrito, which felt cold to the touch for something being freshly prepared. The first bite confirmed that issue, it was cold. Super disappointing. read more

Someone smacked into the speaker but they were still able to understand that I had placed a mobile order. At the window, I was handed my receipt and asked to pull into one of the parking spaces as they were making fresh nuggets. About three minutes later, my order was brought out to the car. Completely correct with napkins, sauces and my sandwich (I only ate half the bun). All assembled properly and still hot. If you're not using the Wendy's app to order your food, you're leaving money on the table. I'm earning free sandwiches and stuff all the time. S'awesome! [Review 14838 overall, 340 of 2021, number 1323 in Florida.] read more

Wendy's - Wendy's, Yulee - Burgers Near Me - Yulee, Florida

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Went today at 12:45 pm no chili, been there two other time at around noon and one time they said chili wasn't ready yet and the other no chili as it was today. One of your signature items and you are out of it. read more

646 p.m. September 13th 2023.. After a long day At the hospital we just wanted to have wendys.which is our favorite..My husband and I went through the drive-thru. And we checked our order in the parking lot. We were missing food and the food that we did get was wrong. I went into the restaurant with the receipt and spoke to the first person at the counter. I was nice and just explained what happened...That person was trying to make the order right and then Chelsea interrupted and took over. Assist mgr or spv. Standing right there...Chelsea kept arguing with me about a Jr fry. Calling me "girl" Very defensive. Kept arguing with me over and over. I told her that she shouldn't talk to customers like that! I asked just to make the order correct. Chelsea got very nasty and the discussion got heated. I could not believe my ears! Even as a human being at any time, you don't talk to others that way! Screaming! I stood their in shock. A manager showed up from the back of the store and wanted to know what was going on and I told her. Arguing kept going. Mgr did nothing...Then I threw up my hands and said I want my money back and put all the food back on the counter. I gave them my credit card and ask them to back out the whole order and we left without our lunch. The manager and the assistant manager spv, didn't seem to care whatsoever what was going on. They didn't even try to calm her down or make things right with me..what a circus! Nobody apologized. Chelsea was her name.. but I blame all of the staff at the counter, especially to management! extremely unprofessional...I felt like I was ganged up on... Geesh! It didn't have to be that way at all! Never again! read more

Dine-in only because drive through is closed. Dining room and restrooms dirty, every table needs wiping. Floors in restrooms are extra slippery. There's a wait for food. Nice workers. Food was okay. read more

Breakfast menu is amazing. Their potato wedges are superb. Baconator sandwich had tons of bacon and full of flavor. The lady working made sure the order was perfect. Bagged in individual bags with sauce for each meal. Really good for fast food breakfast! read more

THEY SERVED ME RAW CHICKEN! Like I was feeding this sh*t to my daughter. Then told me to come back and get another one. I want my money back not no more raw a** food. Gave me the wrong drink and uncharged it. Just a no H*LL NO! I would give no stars if that was an option read more

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I randomly stopped here for lunch - on my way up north. I think it took about 20 minutes from the time I ordered the Double with cheese (hamburger only) to paying for it and having the burger in my hand. Aside from the long wait the lady took my cash in a rush and a coin or 2 or 3 fell to the pavement. The lady did not seem to notice/care. The place seemed very chaotic & disorganized If you're in a hurry I don't recommend this particular Wendy's The taste of the Double was good. read more

Actually the worst fast food place I've ever been to. Very trashy. My sandwich looks like it was stepped on and thrown around. The people are as rude as rude gets. They never have the diner open, not that I would want to stay and eat in a place like this anyway read more

This place was open for drive through only which was okay but the food and service were very poor. The lady at the drive though was rude and impatient and didn't get the order right even after repeating it several times. No spoon for the chili, no cheese on the hamburger after requesting it and the chicken nuggets were very dry, flavorless and processed. The only thing that was good were the fries. Will never go there again read more

Fast food is not normally my thing but I hadn't had anything to eat all day so I pulled into the drive thru. What a disaster it turned out to be. First, no straw for my drink; good thing I had my Artic cup in the car to transfer my drink into. Then I discovered COLD fries - YUCK! I had ordered two sandwiches, the first one was fine, decent temperature and good flavor for a fast food burger (that's how this review redeemed itself UP to 1 star). HOWEVER, no such luck with the second burger and... I was actually looking forward to that one most. As with most of us, I have seen the Wendy's commercials for the Baconator. They show it to be a colossal burger with two patties, overflowing with bacon; BACON BACON BACON Yeah! I like my bacon crispy but not burnt - but don't ask for crispy bacon at Wendy's they'll tell you ALL their bacon is crispy and cooked perfectly and won't make any adjustment to the pieces they choose to place on your sandwich; you get what you get. The bacon on my sandwich tasted like it was cooked in a microwave! it wasn't the advertised 6 individual strips of bacon, it was a chewy glob of bacon; not crispy - chewy; not OMG BACON BACON BACON - just a chewy unappetizing blob of squished bacon in the center of the burger. When I first unwrapped the burger I didn't even see the bacon and thought they had made an error in putting together my order, but alas it was there - in a blob : (. If that wasn't bad enough the sandwich was room temperature not hot, not warm and thankfully for the bite I took, not cold either. The beef lacked flavor and was dry. I have to say that my disappointment was immense - I wanted the burger in the commercial. While I received my credit card back after they charged it, I didn't receive a receipt. I thought about calling the manager to let them know about my experience but didn't want to have to look up the number; I wasn't handed a receipt nor was there one in or on the bag. Well I guess today's experience is why fast food is not usually on my agenda but I think about all those people like me who go through the drive thru and end up with no straw, cold food or incorrect orders but don't come to that realization until they are back on the road and too far away to do anything about it except trash the bag and find time to stop for a real meal at a non fast food restaurant. read more

Wendy's - the front of the restaurant - Burgers Near Me - Yulee, Florida

This Wendy's was pure filth. I walked around the whole dining room and there wasn't one clean table in the entire restaurant. I went into the bathrooms to wash my hands no soap in soap dispenser bathroom hadn't been cleaned it looked like all day long. It is funny that yelp told me signing on to be nice alot of restaurant were doing their best during covid trust me I get that but when you see no one in the dinning room and all the staff acting up in the dining room and not cleaning the restaurant to keep others safe from covid isn't good. They never cleaned anything. We wouldn't have ate here in normal conditions due to the filth but couldn't find any restaurants open on our trip back home. read more

So bad is not a ZERO start option, that why they deserve. We went here for breakfast drive thru the staff is super rude they have that bad actitud toward customers, I'm very polite because Im cashier I know people are rude sometimes with no reason, well I was like I will give another try maybe this person was having a bad morning. So I try again next day at 9:30am well the drive thru speaker wasn't working, no paper on it to let customers know, so I approach the window they look at me like what the hell do you want!!! I said good morning they said nothing!! The speaker is not working can I order here I asked they said we don't have anything prepared, you have to wait!!! I said ok, and you can tell the angry and frustration because they were expecting me to leave, very, very rude customer service. The staff has a very bad actitud, at 9:30 am they were complaining and saying they were ready to go home!! Somebody else approach the speaker and they were mocking about that person waiting and complaining that was another car. Off course, is no paper there telling the people the speaker is broken!!! I been before Covid inside the restaurant, I seen a female manager in the dinning area texting during her shift because she was making comments about it, if your manager is like that what else you can be expecting about the group? The staff were so loud yelling and talking and that I just left, was uncomfortable. The store was dirty too, so not much was been done there. I think the only way to safe this Wendy's is fire everybody and get a new group that is willing to work and have a good customer service. You can go to a place with ok food and good customers service, but you can not go to a place with ok food and bad customer service, that when you start think you have a lot of fast food close to you or better yet you start to cook home. If Wendy's employees of yulee location don't want to work fine, stay home but don't go to work to give bad actitud to people that are buying there, that are contributing for your to have a salaries, because more satisfied customer more business, more business more hours, more hours more money, that the math!!! Last time for me at this Wendy's!!! No more!!! read more

This is close to home and the order is always Wendy's quality and the staff is spot on with the orders. I have always gone to the drive through so not sure how the inside measures up! read more

I found pubic hair on my french fries. Thats all, rest. A tip: atleast attempt to look clean this is disgusting. read more

I really like Wendy's burgers so me wife and I went to this restuarant for a quick dinner. I ordered a baconator and she ordered a homestyle chicken sandwich. Not a difficult order. Got back home and open my burger to find a single hamburger no bacon just a plain single burger. My wife opened hers to find a completely over cooked chicken sandwich. I will admit that it is mainly my fault due to not checking prior to leaving. We did call the store and told them of the problem and they did tell us the next time by we could get a free meal. That added one star back to my review. read more

Holy moly! This Wendy's is great! Frosty was perfect, sauce ratio was great on my son of a baconator ! New fav Wendy's in Yulee! I went in and got the baconator fries and the fries were perfectly crispy and not soggy from the liquid cheese! read more

The absolute worst Wendy's I've ever set foot in. Place stunk terribly like nasty old mop head. We were second in line and waited 10 e minutes until the person took our order. This staff of 5 couldn't multitask if their lives needed it! We waited over 20 minutes for our 2 person order, idiots! Then they gave the wrong food. Amazingly the salad was good and the chicken sandwich was OK, fries were burnt. I highly recommend going elsewhere! Never again Yulee. Wish we had just walked out. read more