I decided today was the day for a Wendy's burger and a little treat! I ordered and they made exactly what I wanted with a single mishap. The employees were all very nice and professional. You don't see that to often . My food came to me with a smile and a thank you! Now wait let me just let you also know my fries were hot! Yessss!! For my treat I got a strawberry swirl frosty and it did. It disappoint. Inside was very clean and well kept. read more

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I had to write a review because I was worried about coming here based on other bad reviews.. The woman that took our order in the drive thru was very pleasant and helpful! The salad u got was very fresh and yummy and the kids were happy with the cheeseburger and nuggets with fries! We would definitely return! read more

Wendy's - Apple pecan salad - Burgers Near Me - Tampa, Florida

Worst customer service in a long time! Food mediocre at best and several employees in the kitchen using profanity and racial slurs.

Service, mainly, I sat in line for 30 mins and no "sorry for your waiting" and they're so unorganized

The sandwiches are soft and flavorful. The coffee options are sweet and delicious. The staff members are friendly/helpful and I recommend this place to everyone in Tampa whether you are living here or visiting. read more

If I could give 0 stars I would! Worst service, no diet anything to drink and nobody in the place gives a shit! Should have gone to McDonald! read more

Pleasantly surprised with Wendy's breakfast this morning! I didn't know they had breakfast, but saw an ad online and decided to give them a shot since there was one nearby. I ordered the maple bacon chicken croissant and potatoes. Both came out hot and were tasty! I was pleased that my food wasn't greasy, and I didn't feel terrible afterward. The restaurant itself was nice, but the floors were kind of sticky--not too bad, though. I'll return for breakfast another time! I enjoyed ordering from the kiosk too! It was very fast. -Parking: it was ok, and there were plenty of spots. The spots are on the narrow side, so if you drive a truck, be prepared to get closer to other cars, than you're probably comfortable with. -COVID 19 motivation stuff: Masks, hand sanitizer provided, and social distancing in effect (not sure if enforced). read more

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The bathrooms were pretty clean and the tables and chairs were really clean and the food was super good I recommend the Keanu patty meal I used the booth to order so the service was as nice. read more

the customer service was amazing today. they even took the tomatoes out of the cobb salad, even though it was premade. the lady taking the order so was sweet and helpful and sounded genuinely happy to be working. it was a delight. read more

STAY AWAY from this location!!! Rude and Horrible service. I simply asked if they heard the entire order since it was not on screen and the employee went off yelling at me for asking. She then proceeded to talk about me and the individuals in my car to the next customer- which we were entirely able to over hear. does not even deserve 1 star. read more

Delivery was via Grub Hub. Wendy's is about 4 minutes from my house. I ordered at 3:45. The order arrived at 5:00. The food was congealed and the frosty was a melted mess. Most disgusting food ever and it was almost $20. Never again. Grub Hub delivery continues to be AWFUL. read more

I wish I could give negitive stars. This is literally the slowest Wendy's in all of Florida. Two cars in the drive thru and youll be sitting here for 45 min ! read more

Absolutely disgusted. After eating my chicken nuggets I found a black curley pubic hair in the container. I'm blonde. So obviously not mine. Absolutely sickening. Makes sense though- since they fully were not wearing gloves while making the food. Also 20 minute wait for chicken nuggets and fries? Really stupid. I have never been more grossed out in my entire life. read more

Very disappointed. Ordered door dash, and was missing half my meal. Called, they picked up and once i mentioned they hung up. Called 3 times after, and they didn't pick up. Absolutely ridiculous. Will definitely be calling corporate. Oh and the biscuits and gravy that was ordered was old. read more

I had 2 doordash orders to this location, mind you they don't close until 2am. It was a 12:40, I literally saw 2 employees just standing and looking at me like I'm dumb. Why have a job and not do the work you supposed to do.. dumb as hell read more

This Wendy's is the absolute worst they take mobile orders and then lock the restaurant and make you sit in the drive-through line with everybody else for 15 minutes to get your order. The staff that was working on November 4 was absolutely incompetent and that's the day they lock the restaurant. Don't take mobile orders if you're too, in capable of filling them. read more

Service was terrible. Food was poorly package and they got my order wrong. Workers were rude terrible experience.

I have worked in food service for 6 years so I understand the kitchen dynamic and how things work with pest control and precaution. I ordered a ton of food here for dinner last night, for myself and my two year old. Everything was average to be expected from fast food. Today a heated up a burger, taken straight from the aluminum Wendy's wrapper and in the center of that burger, after eating half, I found an dead adult fly inside one of the onion rings on the burger..... this tells me two things; 1: the onion rings are not made fresh (or well, the one I pulled out and how I found the fly was the papery onion peel) and 2: Those onion rings are sitting out uncovered until they are used, in the temperature danger zone for food borne illness bacterial growth. This also tells me the workers assembling these products are hurried and not paying attention. I'm disturbed I fed my son food from this place and will not be returning. The abundance of options in the Gandy area means this location needs to step it up or face closing down. read more

Wendy's - Fly found inside onion ring on Double Bacon Jalapeño Cheeseburger (eaten at home) - Burgers Near Me - Tampa, Florida

I've been coming to this location for years mostly because it's the closest Wendy's to me. The food quality itself is ok, which isn't saying much considering it's hard to actually mess up fast food in general. The main issue is just the incompetency of the staff. Orders are often wrong. For example every time I've ordered an UNsweet tea (and I say it with same emphasis lol) it almost always comes out sweet. Also they are super slow. Some days worse than others, but consistent wait time of 30min or more during busy hours. Also commonly seeming to have issues and excuses. The food being ok (for what's expected) and the people generally being nice enough is why it's 2* and not 1 for me. read more

Employees are still just as rude, if not ruder. Rolling their eyes if I ask for anything at the window. Sorry I need a fork for my salad or extra napkins. God forbid you change a salad dressing at the speaker boxer and then person handing out the food gives you the wrong one. Actually to be honest its really just the girl with red and brown in her hair, she is just rude and disrespectful. The older male at the window is nice at least when you get him occasionally . I worked in drive thru before I get it customers are annoying but if you are just a miserable person go work in a damn call center instead. Or just suck it up :) read more

I've been to this location three this month, two times they didn't have chocolate frosty, and the last time it was a melted frosty.

We ordered 3 $5 BIGGIE BAG / spicy burger meals / and the potato cheese / bacon. They gave us a piece of Lettuce that is just one. And a guy acting like a bitch saying" TELL ME WHAT YOU WANT NOW". read more

Wendy's - Piece of Lettuce - Burgers Near Me - Tampa, Florida

If I could give this Wendy's negative stars I would do it. The level of incompetence is HIGH. They short you on fries. The burgers are scabby (dried out and gross). I waited 6 (I timed it!) minutes in the drive through only to be served the most garbage JBC ever known to man. read more

Wendy's - Here is my scabby burger with BURNT BACON. A starving dog wouldn't eat this garbage!! - Burgers Near Me - Tampa, Florida

Holy cow!! I've been going to Wendy's for many years but this particular location is the FUCKING worst I've ever been to. Shit attitude. Screw up the order and wait forever. Ban this Wendy's!! The guy at the cash register isn't qualified to scrub toilets. read more

Food was fine but one of the employees working the drive thru line was rude to me. It was a little slow but at least the frosty machine was working read more

My order is literally never correct. I feel like the staff purposely messes up the orders. The quality is also trash. You need to ask for an extra straw if you order the chili because it has the consistency of bean water. Don't go here read more

Floors were dirty. some tables were dirty. one of the drink machines had no ice and no carbonation. Staff didn't seem to care

Worst Wendy's I think I have ever been to. The drive thru line was so long because only one car order was being taken and completed at a time. On top of that, one of our orders was completely incorrect; not sure how that happens when you are only serving one car at a time. Don't waste your time, drive to another Wendy's. read more

This Wendy's is horrible and needs to be shut down. They never give you your full order and their customer service is horrendous.

I get it, working in food/food service sucks. However, the employees here need a serious attitude adjustment. Every time I've came to this location (which is pretty often) the workers are insanely rude for no reason. read more

We just went there again yesterday. Seems like there is a new change in staff there. We've always get ordered and everything that supposed to come with it. I don't know why some people have so much problem at this place. Everyone's always courteous to us and again the food comes out properly. read more

This location is bullshit Bc all the time the I go to.. don't have anything and even when is a daylight the employee doesn't do there job. And never have the food on time.. is so pretty bad store I don't recommend go to read more

I don't know if the workers on night shift are stupid but they definitely are not worthy of working at a Wendy's. They told us that they ran out of food and I literally pulled into a parking spot and watched them serve another customer. They straight up said they ran out of lettuce burgers everything. Whoever is running that place needs the boot. read more

Wendy's is my go to fast food place. I frequent the one on Hillsborough and 15th as it's close to my job and sometimes I need something super quick. I like their fries and their deluxe cheeseburger (hold the cheese) and their nuggets. I have never gone to the one on Gandy before until this past Friday night...although it's the one closest to my house. I was heading home late and figured hmmm why not try it. I was extremely disappointed. The fries were hard and stale. The person that took my order through the intercom did not seem to understand what I was saying...I eventually just ordered the nuggets. They were hard and basically tasteless. The workers seemed to be joking around with each other as I waited for my order and discussing personal matters loudly and as they took our payment. Hey nothing wrong with having a little fun at work specially when it's almost closing time...but at least maintain some professionalism for the 5 minutes a customer is at the window. I'm not trying to compare the food and the service to upper scale burger places...I'm simply comparing it to other Wendys and the service and food just weren't up to par. I will not be returning to this particular location. read more

This place is a joke. I've came through the drive through 3 times and still haven't tried food. Every time I come they give you excuses with 0 customer service. Last week I came here and the woman treated me like I was an inconvenience for ordering a meal she didn't tell me they didn't have. I've wasted my time driving here 3 times! I wish I could dump their ratings to 0. I'm shocked they have 2 stars read more

We eat at Wendy's in Gandy in Tampa often. We like the salads and the burgers. Our order is always fresh and correct. The employees are always pleasant. The pricing is fair. I use the mobile app and really appreciate the variety of deals offered. read more

Just went to this location since it's close to my home. I ordered a Asiago chicken sandwich, medium fries and chicken nuggets for my dogs. I get home and my fries are barely half filled. I'm so fricken tired of being cheated. I'm sure when your staff goes on break they make sure there food is fresh and fries are full in the container. Hopefully as I wait here for 27 people in front on me on there customer service number I can complain to your District Manager. Thanks for cheating me again. read more

Never been through a slower or ruder fast food experience. Don't go. The staff is completely incompetent. The managers screaming at the staff and practically threw the food at me. The whole experience was 20 min and I was one of 2 people in line. read more

I'm totally shocked to see all of the bad reviews! I have lived in the area on and off for 20+ years and used to work at the gym ( now storage space) that's right next door to this location. So, I've been to this Wendy's several times Over the years. I've never had any complaints! Food always comes out quickly and as expected. The staff has always been friendly enough and the drive-thru wait is never too long. read more

You expect certain things from chains, that's how they become chains. I've frequented a Wendy's in Seattle about once a week for years, mostly to get a quick salad for dinner. They've never messed my order up. I stopped by this one in Tampa for a taste of "home" and was disappointed. It was slow, about five minutes before anyone acknowledge my existence at the order station. They guy behind me got frustrated and left. But I was determined to get my Cobb salad. The gal taking orders was short and rude, doing the very least necessary to technically fulfil job requirements. She gave me a Frostee with no spoon, and the wrong salad dressing. Lemon Garlic Caesar dressing on a Cobb salad is yuck. I'll give them another chance, but from the looks of other Yelp reviews of Wendy's in the area, it's clear this one, and many of them, need the company to step in and give them a dose of professionalism. read more