Honestly 90% of the times I've been here, there is something wrong with the order. Most of the time it's just my Diet Coke/Coke tastes like club soda which is not a big deal. This last time tho was waaay off. One, I was not done ordering before the lady tried to wrap it up. I ordered my first item and she was already asking me if I wanted ice cream and telling me my total. Then came the food. We ordered the new pretzel bacon pub burger and a Dave's double. We received a baconator and the pub sandwich minus the bacon and a regular bun instead of the pretzel bun. Finally, we ordered a Root Beer and a Dr Pepper. We received 2 Dr. Pepper's... read more

if you think "I'll go through the drive thru really quick" you are sadly mistaken. I have had to wait 15+ minutes at this place for a plethora of reasons. 1) don't answer the drive thru section; 2) waiting to pay at the first window; 3) a part of the order is still being cooked. my personal record here is 30 minutes (and counting) for fries with my baconator. would review the food, but at this point I'd go hunt the food myself in the Everglades. read more

This location has come a long way and I hope they keep it up. The last time I visit, which was a few days ago, the food was so fresh and so good. The service was good as well. Fast and friendly. read more

Good food good service and friendly people and asked for 2 sweet and sour and got them immediately read more

Wendy's - Jr. Bacon Cheeseburger Biggie Bag very tasty - Burgers Near Me - Tampa, Florida

These goofballs got every single thing you could possibly get wrong on my order wrong.I was the only person in line.

I never leave any reviews on places but tonight was the night I had to leave one, customer service was crazy disrespectful, completely gave me the wrong order, food was burnt cold and hard, when I ordered the my drinks for two different sizes they completely mixed it, didn't even put the right amount of chicken nugget counts in the order, at the end the lady even had a little sas attitude at the window basically rushing me to move on and I wanted to add a drink and she didn't even let even after all of my food was all messed up which is completely ridiculous and I knew that If I drove back I would have to open my mouth, I'm a really nice guy, but this is probably one of the worst Wendy's I've ever been to hopefully some changes occur after this comment because this is insane‍ read more

Wendy's - Asiago Ranch Classic Chicken Club - Burgers Near Me - Tampa, Florida

It's funny. Like Chick-Fil - A at the BBD/Bearss intersection, I live so close to this Wendy's , but I haven't come here in years. They recently updated the facade of the building from red to black. I was shopping at the nearby Target and decided to grab lunch here. The inside furniture has changed from soft smooth plastic to very angular, thin compressed wood tables and seats. They were going for rustic , but it looks like the worst of Big Lots furniture. I normally don't complain about the fast food restaurant interiors , but this looks tres tacky. Items ordered: Spicy Chicken sandwich ($5.39) - 4/5 Large Chili - $3.19- 3/5 Pineapple/mango lemonade specialty drink 4/5 (No refills) The SC sandwich was still great and spicy, but not unbearable. I still think it is better than Chick- Fil-A and Popeye's despite being "simpler". The Chilli has declined alas. They used to have a good amount of ground beef to bean ratio (1:1), now its all beans. The P/M lemonade drink was very tasty and accurate. I'm sure it probably has OVER 9000 grams of sugar though. Service was prompt and cordial. read more

Visited in drive thru. Hubs was at Advent Health hospital which is literally across the street which made it convenient. I wanted to grab something quick and this was the place! Can't go wrong with nugs from Wendy's. They are especially good after sitting in the fridge for a few hours lol. The food was hot and fresh. Drive thru was a bit slow. Order was correct and hit the spot. read more

Why is it so soggy? It took me 5 minutes to get back to my hotel. I don't judge fast food by reviews but this shit is next to a gas station and it has gas station food quality. Should have gone to Taco Bell but with the quality around here I was probably gonna get a wet burrito too. Just go to sleep if you lost the chance to get yourself something at a nicer restaurant. read more

Wendy's - Double Stack Biggie Bag with bikini bottom moisture - Burgers Near Me - Tampa, Florida

I ordered with Uber eats from this place and when the food arrived not only was it cold but the two chicken sandwiches were both raw. My friend and I now both feel super sick and awful. read more

Without skipping a beat, it's like every time I go an hour, hour an a half before closing, they only "accept cash" cause their reader is down, it sucks cause I get off at 12 at night and they are one of the few places open. I get that nobody wants to work but damn lemme get my food. read more

Exceptional service, super nice and got my food fast. Would return to this location for napkins and spoon without having to ask

as someone who came here almost everyday to grab a quick lunch, I get treated so poorly especially in the drive thru. I almost never have any problems when eating in. The drive thru staff is incredibly lazy, rude, and care free. I always order the same thing, and I know my total always comes up to $11.65, but yet when I go through drive through somehow my order is $13-$15 because they charge me for individual items instead of a combo, they always get my plain hamburger wrong, always ends up have some other item on it, they have refused to fix their mistakes and offer a refund but take the food away and tell you to go else where. They have even pointed me in the direction of the burger king... I always get a large fry and it's NEVER even full, I mention it every time I come in. Most times pattys are warm but old asf. And sometimes you'll get a burger flooded with ketchup. I've worked fast food, I was a manager and I get sometimes it gets stressful, but this place is a total mess. There's no reason for them to be stressed when the busiest it gets here is 4 cars lines up. Don't waste your time just go to BK, they will probably end up sending you there anyways. wouldn't be surprised if this restaurant gets shut down soon. Not to forget the fact that there pattys are always old, never fresh and my burgers is always falling apart for lazy assembly . The fries are always cold. read more

My entire mobile order was cold. They marked my online order as picked up before I even arrived to the Wendys. All their lights were OFF INCLUDING THE MENU. HORRIBLE PLACE, take som prode in your work and stop cheating to make your job easier. Three ladies gossiping at the window yet my entire order was cold including my "no salt" fries which had salt!! This manager needs to get their shit together. what a disgrace to wendys to keep this HEALTH CODE VIOLATION OPEN read more

My first time at this location. One of my only fast food go to meals if I have a busy day. Watching the carbs and cals so I didn't use chips, the chili is actually excellent, I used half of that! The salad was made with very fresh produce. I used Greek yogurt instead of sour cream and WALAA low carb and low cal drive through meal. I'd order it again and again. Missing one star for customer service. The girl at the window did not say hello or thank you (even though I did) and if I wasn't watching I could have dropped my card she slammed it in my hand. read more

Wendy's - a bowl of salad and a container of chili - Burgers Near Me - Tampa, Florida

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I've been here twice and each time my order has been incomplete. The customer service is lacking and they are not nice when it comes to fixing something as simple as a forgotten meal item. read more

We ordered 3 salads 2 Apple Pecan and 1 Cobb. When we arrived home and ready to eat the pecans weren't in the bag with the pecan salads. They were in such a hurry to get us through the line they forgot our pecans. Poor service on their part bad checking on our part. read more

The 3 times I've been here the burgers have been cold and stale. Apart from that, they do shady stuff at night, such as "oh we don't bill Dave's singles, or (cash only). Do yourself a favor and don't go here. read more

I mistakenly ordered lunch during breakfast hours, they told me they couldn't make it and to cancel my order through the app. i was told doing so would get me a refund but i still got charged for the full total and lost my points. I'll find other places to eat. read more

Pros: Fast. Never had an order wrong. Cons: Employees never wearing gloves so they just be touching your food with their bare hands. 9 times out of 10 you'll get attitude from the employees and 6 times out if 10 they only take card when you go in Food sooo good though. Never had a problem with the food. read more

I came in at 7:30 am for breakfast and ordered a Honey butter chicken sandwich. This is what they made, wrapped and decided was ok for me to eat. read more

Wendy's - I showed this to the lady behind the counter and she visibly cringed - Burgers Near Me - Tampa, Florida

Not sure if this is the same location I tried ordering from. The app said the address was 19430 Bruce B Downs. I ordered through Uber, after waiting 30 minutes Wendy's cancel the order with no reason. Just saying the order cannot be filled. I should have at least received the phone call from the store. This is not the first time I've had a problem with this location. Extremely unhappy and will continue to write negative reviews and every review site I can find. read more

Okay like all wendy's, the food is always good you can never mess up my love for them but the service here is terrible I always have patience for food service workers because I can understand having bad days and people being rude/disrespectful towards you. Me and my girlfriend tend to go to wendy's a lot since it cheap and good food and she stays over in the usf area and we wanted wendy's on the way to my house. we had been here once prior to and the first time we had gone the man running the drive thru was very impatient trying to rush our order when we were the only people in line and once we had gotten to the window the man was just being very rude and was trying to get us away as fast as possible he forgot our drink and tossed our food into the car over my lap and spilling the fries and food out of the bag into my girlfriends lap which was already ruining both of our moods. the last time we had gone it was the same experience with the same guy this time we came I only had cash on me so while trying to pay he was refusing to take my cash so after we finally asked him to please take our cash and putting the rest on card he had an attitude with us and again did not give us our drink and tried to argue saying he gave it to us while you can visibly see in the car we had no drinks he finally asked us what drink it was and once we said arnold palmer he didn't even try to pretend to look he just looked at us and said "we have no arbold palmers" and slammed the window in our faces so we went inside and asked for a drink showing the receipt and complained to the shift lead and overall the shift lead was a very nice guy and was very upfront with us telling us how the general manager really won't do anything about any of the employees because she is "too lazy". My girlfriend decided to give them one more chance and tried to go again the next day at night keep in mind wendy's closes at 2am and she had gone around 11pm when she had gone through the drive thru the woman the was extremely rude to her and said they were "only taking online orders" since then we've never gone back but never again!! Do NOT go to this wendy's they have no positive ambience. read more

It says closed at 1 .. its 12:30 I see 2 men in there one sleep ... we must do better as african americans smh ... cars lined at drive thru and they just arent answering so unprofessional... if your not open change the times read more

The people working here are beyond incompetent. They quite potentially some of the dumbest people I have ever spoken to. They mess up orders, cannot complete basic requests, etc. For example, they said they couldn't do 4 for 4's because the drink machine was broken. No problem, I'll happily pay full price for the 4 for 4 and just not get a drink. This broke them. "But how could we possibly give you a 4 for 4 without the drink?". They could not comprehend the request and ended up being nasty about it. 0/10 customer service. read more

Honestly they only get a second star because when I do get my food it is good and made how i asked for it. They 90%+ say their system is down or that they're closed (within the hours they are supposed to be open). This may be true but if it is the system then the system needs to be fixed better. As a person who works fast food it all seems like laziness and they're more often than not rude. read more

I just had the most uncomfortable meal watching the manger or owner of this store yell at an employee for 15minutes. She looks scared to talk and lose her job. He always has a bad attitude when I'm in here 3/25/22 11:07Am read more

the service is terrible. all the employees act like you're being a bother for coming in. the food is always hit or miss the little times I do visit the burgers taste unseasoned and disappointin. oh and there's literally fruit flies everywhere!!! won't be back read more

This has to be the worst Wendy's i have ever ate in. I received my entire meal cold and nothing was freshly made. They got my order wrong 2 times and on the 3rd time i asked for a refund because my entire meal was cold and stale. Non of the employees listen to directions. I am also upset that i was forced to put 1 star in this review, which is a lot for the horrible service this place gives. read more

Second time I've tried it here and the customer service still sucks. Lady was rude over the speaker on the drive thru and not understanding of the fact that I couldn't hear her (it was static-ey) and then gave me a pink lemonade instead of all natural, gave my friend the normal fried chicken instead of grilled chicken, and forgot to give us the salad (that we paid for) so we had to go in and have them give it to us. Second time I've had something forgotten. Last time my server argued with me when I said "I'm sorry I asked for grilled chicken" (he also gave me fried chicken instead) and he argued with me saying "no you didn't you asked for fried" I get the same order every time I know what I asked for! read more

BEWARE! Employees claim cash only orders at night and keep cash. On 7/14 at 10:11PM "Michael" who said cash only, said he did not know his Mngrs name when asked. An arrogant female in the background yelled "the managers name is John Wick!" Rude, conniving staff in desperate need of trained new team. Will never go there again. read more

They gave me the oldest Burguer they coul probably have, it was nasty the fries were so old not even my dog wanted them ,absolutely disgusting read more

The worst Wendy's I've ever been too! No customer service skills. Always out of honey mustard and barbecue sauce. Drive through almost every time never work, have to come inside. They don't even tell you and you'll be sitting there in drive way for a while. They need structure and management! read more

This Wendy's offers a 10% discount for USF students or staff (show ID or apparel). For that, they get 3 stars rather than 2. Despite the discount, this place is still random and weird. It seems deserted (the curse of many Wendy's in Tampa) except for a varying trickle of drive thru commuters from USF and the FL Hospital, and a more steady trickle of homeless people and baby thugs hanging around. They only have one drive thru window, so sometimes you'll only have one car in front of you but still have a wait. The food is OK. It's Wendy's after all not Bern's Steakhouse. It's just kind of sketchy, and it shouldn't be because the location isn't that sketchy (or is it?). I'll still go here when necessary because I'm all about saving 30 cents with my USF ID! read more

Stood in the drive the drive through for long time for cold food . Had multiple employees in there laughing and talking . And looking out the window read more

If I could give this store a double zero i would THE WORST Wendy's I have ever visited. Not only did I get cussed out by the store manager she continued to talk on her cell phone the entire time. Come on Wendy's you can do better the the trash you are hiring at this location. read more

These people lack mental knowledge when it comes to the simplicity of making fast f***** food. They don't salt fries, their listening skills at the drive thru just don't even meet the minimum requirement for a human. Good luck trying to get that exact soda flavor you want , they'll just give you the standard. 1/10. read more

Everytime I go they say their machine is down or that they can't take card payments. I am always in line for 40+ minutes.

This location is awful! I've never had an order so wrong in my life. I can understand if there was a miscommunication error, but the cashier repeated the order back to us correctly, yet it was wrong. My boyfriend and I went and he specifically asked for just ketchup and cheese on his burger, but instead he got all the toppings including a hair on his burger and another under the lettuce. We tried to call them twice to inform them of the mistake but they did not answer either time with no voicemail box to leave a message. We even tried calling corporate but they are not open on Sundays. Very disappointed about the service and we will NEVER go to this location for Wendy's ever again. read more

The food was okay today. The line was little long and my nuggets wasn't cook all the way.