My order number was 3123 at 12:37 today. My order was correct (asked for 2 singles with no onion and a strawberry lemonade). The burgers taste good as usual. I enjoyed the strawberry lemonade (first time having it). Keyana was fine taking my payment. My concern is with my host, John. Straight up, he is rude. His opening greeting was "go ahead with your order" in a bothered tone. Then he said the price of the order, and that was the last he spoke to me. I got handed a drink and bag and window was closed without a thank you or a repeat of my order. No straw. He opened the window, and as I was saying I did not get my straw, he stuck one out the window and quickly closed it. I am not impressed. John, if you don't like the work you do, find something else to do with your life. Managers at this location, do not put people in the window that don't know how to treat customer with respect. I can, and do, go to other fast food joints along 24th Street and don't get the disrespectful treatment John showed. Train them, monitor their performance, correct as needed, and remove those who don't care. This simple formula will keep me coming back. If need be, ask your franchise about wage increases, though John doesn't really deserve it. I like your burgers, and I don't like your service. On Monday, I came in the morning and asked if you served just breakfast or other food and got a snotty just breakfast response. And before I could finish asking if you still had breakfast specials, I got an even more rude NO. Sounded like John but not sure if it was him. I have worked customer service and only share concepts I have implemented professionally. Find a replacement for John in the window. I like your food and will come back provided I am treated better by the staff. read more