We order around 9pm on a Tuesday night via mobile app. We picked up through the drive thru. We ordered a baconator meal and a biggie bag with a crispy chicken sandwich and spicy nuggets. We got back to our hotel 9 minutes away and realized the chicken patty was hard and cold. The fries and nuggets were old and cold as well. The baconator was missing ketchup and mayo. The only things that came out as expected were the sodas and frosty. I acknowledge this is a fast food joint and isn't some fire star restaurant but chicken falling below safe temperatures is concerning and was such a disappointment. We decided to submit a complaint through the app/corporate rather than the restaurant after reading the reviews. read more

Let's just say I love the crabby patty meal this Wendy's is a delight they thought me coming as Patrick was very hilarious. So the service was fire and I don't know ambiance is but if it's a good thing, it was good and if it's a bad thing, it was not bad If you're reading this, I hope you have a good rest of your day for the people who aren't reading this. I hope both sides of your pillow are warm for the rest of your life. And in case I don't see you good morning good afternoon and good night (the Truman show) read more

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They didn't give me a bottom bun to my order and they got tomatoes and lettuce and mayo on this damn burger which is not what I order. DO NOT GET YOUR EXPECTATIONS UP FROM SUCH A BOOTY RESTAURANT! If I could give zero stars I would. WTH WENDYS read more

Wendy's - Fast Food Near Me - Park City, Utah

The worst spicy nugs I've ever had. And I've had a lot of Wendy's spicy nuggets. This is embarrassing, they must be hours and hours old. It's like the turkey from Christmas vacation. Terrible Update: fries are cold too. I wish I could get a refund read more

Wendy's - 5-piece Spicy Chicken Nuggets - Fast Food Near Me - Park City, Utah

Literally fighting in the kitchen trying to figure out how to do a task or who should do it. Not the brightest bunch. It will take a little longer than usual. Not worth stopping. Just go to the cantina next door. read more

I love Wendy's and I never write reviews about on fast food restaurants but wow did they do a horrible job with my order. Everything was cold and lacked flavor. I hope whoever is reading this takes this into account before coming here. This has been the worst meal I've ever had from Wendy's read more

The wait time was like 20 minutes. The food was pretty good and still warm when we had received it. We did go during the lunch rush, but still pretty good service and tables were clean. read more

NO cars. NO customers. Thought the place was closed. Walked in, watched the 2 employees talk to each other and ignore me. Walked out.

I fully recognize I'm posting a review for a Wendy's on Yelp, but this Wendy's is horribly run. There are always issues, once I placed an order in the drive thru, waited 10 minutes, got to the window and they told me they couldn't take credit cards at the drive thru, it was cash only. I would have to wait 5 more minutes to get out of the drive thru, park and go inside to order. That's par for the course at this place, there is always an issue and it won't be anymore logical. read more

I have a condo across the street from this location so I come here a lot for a cheap, fast meal. While the food is pretty good at this location, the staff is HORRIBLE across the board. The manager is just as clueless as her employees. Get ready for a huge backup inside and an even longer wait at the drive-thru. Seriously, if you see more than one car in line, go somewhere else. The employees are ill-trained (they even chew gum while working) and not friendly. They don't seem to be well versed or even understand the basics of the menu (last week I heard one worker arguing with a customer over whether the Baconator comes with two patties or not -- it does--but she wanted to charge the customer extra money for the "second patty"). Food takes forever to get prepared, resulting in many a meltdown for families with kiddos in tow. This location is often out of basic supplies, like salad dressings, straws, cups, napkins and ketchup. One day I wanted a salad and they said they were closing in 2 hours and didn't want to make more. Get ready to be told that "we're out" over and over again. What's truly horrendous is that this restaurant is always FILTHY. No, not just dirty: I'm talking FILTHY, with sticky tables, overflowing trash cans, moldy smelling soda, and more. It's disgusting (and I eat street food and love dives but this place even grosses ME out)! Check out my photos, it's nasty. read more

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Super fast friendly service. So rare these days. They even got my custom order exactly right.

Went by this morning for breakfast and, as other reviewers shared, it seems like there is one person working in the entire restaurant. We drove up to the drive thru where the customer in front of us wanted to back up. That should have been our sign. Drove up to the speaker and was told it would be a few minutes. We sat there for a long while and finally lost our patience and yelled hello with no answer. As we left we saw the car in the front of the line finally leave. Hopefully the management of this location gets some help to feed their customers. McDonald's had a line of 8 cars in each lane and there was pretty much constant movement through the line. Basically no wait. read more

This location did not have the lobby open so we had to do the drive thru. NOTE: This drive thru barely fit my full sized truck as it has a sharp turn to maneuver, so a dually would be a challenge or a truck with big tires. Food was ok, but not great. Nice staff read more

This is the worst Wendy's I have ever been too! It says they are open but the staff inside will not unlock the door. I can see movement but the doors are locked and no one answering the drive thru! I would avoid this place. read more

the service was amazing. me and my family think that some of these employees deserve raises

This place was amazing the server made me laugh and was cool he got my name wrong but it was just to funny not to laugh at and the food was cooked to perfection crispy and fresh read more

We were in the drive thru line for a half an hour. They said their frosty was not working properly. But we didn't order a frosty. They should have had the people in front of us waiting for a frosty to leave the line and wait in the front so we could get our food and not wait forever. Not fast food. Where is the manager? Make better decisions. Clear your drive thru line faster. Plus when we got home the food order was wrong. We ordered a plain burger and it had all the toppings on it which was not how we ordered it. We read the order on the screen and it stated a plain bacon cheeseburger. Not what we got. read more

This people are getting lazier by the day and now let's add theft went there for lunch places a order and when got back there was like 20 dollars worth of food missing try calling them show them no answer try to go inside couldn't cuz lobby always close waiting in drive thru and show recipe and lady manager I guess said to me she gave me all the food straight up lied in my face. Trying to get a hold of corporate to address this situation. Worst service ever Wendys. read more

Wendy's - That's what 40 dollars worth of food look like to the employees there 3 Double Stack medium Natural-cut French Fries... - Fast Food Near Me - Park City, Utah

The service was terrible. We tried to be patient but finally after 20 minutes my husband went to the counter and asked how much longer we were going to have to wait to get our two hamburgers. Very frustrating and very disappointing. We also had to clean our table before we sat down. read more

We used google maps and just when we had given up hope of finding this, it appeared in the middle of nowhere. Behind a gas Station kind of obscure. The drive through shouldn't have been approved by the City, narrow with jagged rocks. You could see where MANY cars had hit them. However, the staff was super friendly and efficient. They need some directional signs to help Customers find their way. read more

Friendly service. The biggie bad is such a good deal! Area is clean and well distanced read more

Absolutely horrible. This location is filthy! From the condiment station to the tables and the bathrooms, it is disgusting！this is a shorter than most review because there simply isn't anything good to say. It even smells like old grease and the food is dripping with it. Sorry, but this place needs a major overhaul. read more

I have come here three times to get baconator fries, these mofo liars, they always say they're out of the cheese sauce, but when asked how it's possible how they could be out of cheese sauce, they says "oh well, we're closing in two or three hours, we don't want to make more sauce." WHAT?! I can hardly stand it anymore! Come here if you want to be disappointed from want of baconator fries. read more

imagine a bag of food being thrown at you from the drive thru window and being terrified to ask for a straw - when you did a few fingers, covered in blue bandaids and tape were pointed at you to wait...so you did. A few cold minutes later the man says "what" and you say "just a straw please" and he thrusts one in your face. Your 8 year old is in the back seat. Literally terrifying experience. read more

WORST WENDYS EVER!!!!! workers are so lazy and don't even do their job. I went through the drive through at 7pm, and no one would take my order. I ended up leaving and saw workers just sitting around inside the restaurant! Also, so rude from my prior visit! Do not go here!!! read more

They were out of fries and every table was dirty. I wouldn't reccomend this Wendy's. Keep driving to the next one down the road.

Friday June 29 at 6:31 pm. Came through drive through. And the lady running this section was SO rude. We asked for a baconator and she rudely said in an annoyed voice, "we don't have any, what else do you want?" And she then says she can't do two separate orders In a rude way. She was a BITCH... sorry , but there is no other word! Wait till I call corporate! read more

If you're looking for a good quick burger and fries DO NOT come here. We went through the drive through for a late dinner on the way home from traveling. The fries were cold, the hamburgers were cold, the buns tasted stale. For fast food all I ask is decent flavor, cleanliness and hot food. This Wendy's failed. I will never come here again. The last time I ate here was inside the restaurant, it was messy and sticky. Big mistake giving it another chance. This visit has convinced me that Wendy's no longer cares about quality. Yuck! read more

Hair in my cup, old fries, and the cashier was rude. This place has gone down hill. read more

Terrible service. Way too long of a wait for fast food. 15-20 minutes through the drive through is unacceptable. Food has been good despite the service. read more

This place sucks! They can't do simple math or follow simple instructions! We asked for 3 fries and they gave us 2. We also ordered 3 hamburgers plain and guess what they all came out with cheese! From order to pickup it was 25 minutes! Way understaffed! read more

I ordered a medium fry in the drive through and i was the only car. It took over 25 minutes to get just that. Absolutely bad would not recommend. Fast food- 1/10 read more

We walked in and waited for about 5 minutes before a young man came to the counter. We were more than ready to order. He said, Hi, it will be a 15-20 minute wait, is that okay? Really? You are a fast food restaurant.... it is 3:30 in the afternoon! To the manager and owner of this Wendy's. Our family of 7 walked out, as well as 3 other families and an older couple! Talk about BAD business. read more

We were there 5 minutes in the drive thru right before it closed and the workers would not acknowledge us, so we had to knock on the window and they still would not serve us and even gave us attitude about it. All we wanted was a frosty! read more

They don't deserve any stars. I came here at 3:50pm on a Saturday. Took me 25-30 to get 4 meals through the drive thru! They told me when ordering that it would be 10-15 minutes before I even ordered and asked if that was okay... but I was already stuck with a car in front and behind me. Didn't have much choice... Will not be going to this Wendy's again! read more

Easily the worst performing Wendy's I've ever been to.... and we live nearby and visit often (only Wendy's in town). Service is always slow, tables are never clean, etc. Staff is super nice but one has to wait forever (even in a short line).... regardless of the time of day.... in the restaurant or in the drive thru. Either the staff is poorly trained or management is skimping on staffing levels... perhaps a bit of both. Go elsewhere if you can and save yourself time and effort. read more

Words cannot describe just how bad the experience we just received at this Wendy's establishment ! We placed an order with the lady on the speaker at the drive through. Each time we ordered she would say ok and then change the order. So then a man got on the speaker and told us to come to the drive through window ! We get there and he wants to know the order again ! I started to tell him the order and he said and I quote "Get the Hell out of my drive through " and then slammed the sliding window ? We were shocked and absolutely stunned ! Went back inside and got there names ! Manager was Heather Laugher however she has no name tag identifying who she was or her title ! The man who told us to get the hell out was Gabriel Hester! They simply didn't care about service ! Bad bad bad read more

I pulled into the drive thru here at 6:06pm on a Sunday night. I arrived at the intercom speaker at 6:26pm, and finally my food was delivered to me at 6:43pm. My food tasted fine but this place is extremely understaffed and very slow. Didn't even apologize for the wait! AVOID THIS LOCATION AT ALL COSTS. read more

They had no ice, drinks were completely warm and the workers were complaining and not even trying to smile and make us feel welcomed.. Flies were all over the place and the bathrooms were disgusting, the lobby had food everywhere and garbage. Never have been to such a messy Wendy's in my life read more

We went in with 3 families. Took over 30 mins to order. The manager was very rude to the staff and costumers. Soda machine was leaking everywhere. There were no spoons out so we had to ask for spoons. He glared at me grabbed the spoons and slammed them on the counter. Never eat here at all cost. Wendys need to investigate this as it seems to be a regular problem. read more