Alright.. I'm actually not one to ever write on Yelp but the drive thru window girl was rude as heck. I ordered 3 chicken nugget meals. I asked for "some ranch" as a side.. she handed me 1. So I asked her again.. "oh! Im so sorry, may I have a few more ranch because I have 3 chicken nugget meals." And she gave me a monotone look and handed me only 1 ranch. And then i said "oh haha can i please have 1 more cuz i have 3 chicken nugget meals" and she rolled her eyes and only stuck her arm out the window with the rest of her body covered behind the wall to me probably talking crap to her other coworkers... ‍ The manager or the lead for that shift said "oh sorry do you need some bbq?" And i was like .. "no i was asking for ranch and your co worker looks very annoyed that i had to ask her..." and she gave a me a stunned look and i drove away.. This is the first time I had a bad experience/service here! Like dude if you hate your job so much.. go back to school??? Or if you cant.. try to find the joy in the trials??? It'll make your life better if you just try to come to work with a good attitude. And if your work environment isn't safe or making you hate your life... maybe leave?? One thing is.. ima pray for that girl. Thats's what Jesus would do. Have a blessed day everyone. read more

Start of by saying 19.00 for two hamburger meals I dont mind but the fries were pieces and overcooked Im sure the oil needed to be changed. The burgers were slapped together like a big mess. Very disappointed with this location never experienced such a unsatisfying meal from Wendys. read more

Wendy's - Overcooked fry pieces. - Fast Food Near Me - Palm Desert, California

Yesterday I drove to Wendy's to pick up dinner for my wife and I. I walked in Wendy's at about 5PM. I was the only customer there which I thought was kind of odd. I ordered 1 Large Fries, 1 large chili beans, 1 taco salad and a chicken bacon cheese sandwich. After receiving the order I walked out to my car and checked the order. I noticed large fries were missing. I walked back in and told them I was shorted the fries. He immediately apologized and got me the fries. I then drove home to eat only to find out the taco salad was missing the chili beans which was one of the main ingredients. Taco salad without the chili beans is not taco salad. Also, the chicken bacon cheese sandwich received was a Junior bacon cheese burger. This was a really a bad experience. You would think being the only customer inside they couldn't screw of the order as bad as that. read more

Stopped by to grab a burger I love 5 minutes down the street, I got home and my food was cold, I tried to call and line doesn't work.

I don't know who was working the drive through but she was incredibly rude and short with our order, I get having a long day but the menu items are hard enough to see I don't need an angry worker trying to rush me through read more

There was a cockroach in the bathroom. Service is eh and food is decent. But if there in the bathroom I hate to see where else they are! read more

Wendy's - Fast Food Near Me - Palm Desert, California

Worst wendys ever! Managers cuss in front of customers, employees have bad attitudes. Don't listen and food is always nasty especially towards nought which you would think would be fresher bc it's almost closing time. read more

Possibly the WORST WENDY'S IN THE USA. If you like your order coming out as a surprise package, and don't mind waiting in long slow lines, then this is the dive for you. read more

Incompetent employees, terrible customer service, never thought I would review a fast food place but this one deserves the one star.

Horrible. Drug test your employee's. Homegirl is drinking on the job or something. Slurring words. Stealing pennies. Ordered number 6 she said number 3. Corrected her to 6. Still got my order wrong. How can you change a spicy chicken sandwich to grilled honey mustard sandwich. No receipt and she stole some change lol. Major issues at this establishment. I grew up around the corner. Ate there for years. Never again. Disgusting. Horrible service. Drunk or high employees slurring words. I'm good. Have a great 4th. Seems like the party is at Wendy's. You are a disgrace to the Wendy name. Good day read more

The service here is great, but the guy taking orders needs to trim his overgrown nose hairs. Sorry, but come on, man! Aren't nose trimmers like $10? It would go a long way. Other than that, I've never had a problem here, besides the manners of other customers. Food is what you'd expect and have never had an issue with the quality. The dining room is alright, although a little dated. read more

Worst experience I have ever had at a Wendy's. I ordered a KIDS MEAL with nuggets and fries for my 2 year old niece. I check the food before I give it to her and the nuggets are so raw the skin is falling off of them. I go back through and hand them back and tell them that I would like my young niece to have COOKED chicken... They put the nuggets I give back to them back into the fryer and give us the ones they gave us the first time..... So they put food already handed to a customer back into the fryers and handed them back to me. I knew because the nuggets they gave back were also skinless from me having them prior. We called the manager on shift and explained that that is just gross and a health code violation, none of the employees or manager seemed to care. If it happened to us it has to happen to many others every day! Be careful visiting this Wendy's please! read more

Horrible every time I've come here. The last time I came here was months ago and I refrained from coming back because at that time I placed a mobile order for carry out, still had to wait in an atrociously long line for 10 minutes, only for them to START my order once I made it up to the cashier to tell them I was picking up a mobile order. My mobile order was scheduled for 12PM and I didn't get it until about 12:30. Fast forward to today, I figured I'd give it another try because it's really close to my work and I was craving chili. I ordered at 11:35AM and scheduled my order to be picked up at 11:55AM. I ordered a Southwest salad and a small chili. Went I walked in this time to pick up, they now have a station where they put your food for mobile orders to you can grab and go. BUT, there was nothing there, so again, I had to wait in line and once I got to the cashier they started my order. This was at 12:08PM. It was at that time they also told me they didn't have chili and that I'd have to get something else. Not only did they not have my order ready by the proposed time, they had no chili, and when I ordered my salad online I added some things on it that weren't added when I took my salad out at my office to start eating. Mind you, the bacon on the salad was not edible at all. It was like eating stale beef jerky. No matter how much I chewed it it would not break down and I had to spit every piece out. Overall a highly disappointing experience yet again. I'm now committed to never coming here again. read more

The cashier Juliet was very well mannered, knowledgeable, and pleasant. We stopped in for a quick meal on our trip and her level of professionalism is highly recognizable and refreshing. The food also came out quick and was exactly what we needed. read more

Half the time I come here for a frosty, I get a frozen frosty...Yay! UNFORTUNATELY, the other 50% of the times I've come here for a frosty, I get soupy frosty... Like they think a frosty is a Shake or something... So sad! read more

OK as a longtime supporter of Wendy's locations and I have a three strike policy win a Location messes up big time this time the food and service was awful. there was a car before me in the drive-through they ordered. They sat at the first window after ordering, and I was still deciding on what I wanted to order the drive-through Lady on the headset was being a little pushy on me, ordering noticing that the car ahead of me still has not moved forward from the first window, so I finally order the number seven combo large Coke with fries along with the chicken wrap, and a 10 piece nugget. so the car ahead of me pulls forward gets the drinks pays and pulls to the mobile order area. I pull up to the window I pay didn't get my drink. They asked me to move to the mobile order area car out of me. We waited for 10 minutes they get their order. I waited another five more minutes get my order but didn't get my drink and didn't get the receipt and then I look in the bag. My order is messed up they give me a chicken sandwich instead of the chicken wrap. The person comes back with my drink and the receipt and tell him there's a problem with my order I ordered a chicken wrap not a chicken sandwich , I then proceed to check everything else fries looks like they were tossed back into the fryer. Nuggets were tasting funny and the burger looks like a sloppy mess and the patties were old patties. If they're going to have people wait for their orders for at least 15 minutes the order should be fresh , I know how long it takes to cook the patties and those patties been sitting on the grill for quite some time then the nuggets were sitting for at least 10 minutes where they lose their freshness and turn into cardboard after 30 minutes and then the chicken wrap was thrown sloppily together. Whoever is in charge of this location needs to retrain everyone with the recipe of quality is the recipe I will most definitely not be coming back to this location ever , even if all the Wendy's in the 50 mile radius was closed and that was the only one open I would drive to LA instead of this one read more

I was helped by a young thin girl with brown hair tonight around 9:30pm who was working at the drive through window. Never in my life have I come across such amazing customer service. She was helpful, friendly, and spoke very pleasant. She even put her hand under mine (with out touching me) to make sure I didn't drop my change. I was so impressed with her customer service, at a day and age when when people don't care about being helpful! This is my new favorite place in Plam Desert. read more

I've been coming here for a while and seems like they are getting worse with their food. I just ordered a salad and it was the worst money spent.it was already turning black so the customer can't see the center of it. Everything on top chicken, avocados, tomatoes and cheese If only they would check the lettuce before they send it out. It was disgusting and was thrown out waste of money for a salad. read more

See all

We had difficulty placing the order due to the cashier not listening. We got up to the counter and gave the cashier $40.57 for a $23.57 bill. We received $11 + a lot of coins. Took the manager to give us the correct change back. Got our order home and got 2 of the cheaper grilled chicken sandwiches when we ordered 2 Asiago Chicken Ranch sandwiches. We paid for the expensive sandwiches it got a piece of chicken with bread and lettuce. Go to any other Wendy's but this location!! read more

9 times outta 10 all my food is cold when I go through the drive through. So disappointing. Occasionally they get the order wrong too.

Horrible horrible service. Was NOT fast food at all! Took FOREVER and got our order wrong

Service completely sucks. Orders are consistently incomplete, starting with even the smallest orders. Unreal! Slow down and check your orders carefully! And this is not the first time. read more

I went to this Wendy's location last night at 9 when I got off of work I was so tired and all I wanted was to get something fast and warm to eat. I drove up to the drive through and ordered a chili with cheese , 10 piece spicy nuggets with fries, went up to the second window to pay. (I must add that I live literally across the street from this place). I got home opened up the chili and it was disgusting it was full of yellow cold fat I put my finger in the chili to see if warm and its was so cold almost as if it had been sitting in iced water. Like I mentioned I was hungry and had just got off work so I put the chili aside to eat the nuggets and OMG those were awful too so dry and cold the fries were cold almost if they had been fed topped or something . All in all I was really upset that I couldn't eat anything that I paid for . So got into my car and went to subway instead. Ps I called Wendy's to tell them what had happened and they said they would have a manager get back to me and still nothing. read more

Wasn't aware that this location is NOT OPEN for breakfast. The door was open and we went inside only to be told (rather YELLED at) by an older Mexican guy employee, "GET OUT, CLOSED!!!!" He repeated it several times, "CLOSED!!!" I've been treated better at Wal-Mart. read more

She filled the frosty cups about two-thirds. She was careful to do it that way on 3 of them of two different sizes, as though the ample head space was the vital bit. When she tried to hand them out the window to me in a bunch, I asked for a drink holder. Uhhhh - 'Couldn't find 'em. I pointed them out in a stack on top of the ice cream machine. read more

This is a great fast food restaurant..the manager and all the staff is always friendly eager to help customers. I am in a group that meets there every week and the restaurant is always ready for us and clean. The food is fresh. The baked potatoes are perfect and put Wendy's chili on it and it's delicious. The hamburgers are juicy. read more

It is a Wendy's... So you get what you expect. I found the employees to be very nice... But YELP is a scam... They are untrustworthy and have personal motivation for what gets posted and what does not... Did you know they are a competing with the business they review? That's right they are now in the food delivery business. Scam scam scam! The people who work at Yelp are the worst customer advocates ever and are just set serving!!!! Boycot! read more

First of all, I usually like coming to Wendy's but this time around they were so disrespectful .. from them taking my order to my final product I was highly disappointed in their customer service. And I mean come on, for an $8 salad I would expect a little more effort. The salad literally looked like it was thrown together. And they sprinkled a couple of pieces of chicken on. It literally smelled like garbage. I threw it all away. WASTE OF $8 ! Do not go to this Wendy's. read more

Wendy's - Fast Food Near Me - Palm Desert, California

False advertising! If you google or even yelp Wendy's, it states at this address it is open until 12midnight. However if you call or show up they state they close at 11pm. Why would you have yourself listed at a certain time if you don't even care to stay open until then. It's upsetting since people drive to you and waste not only time but gas. Also the staff is beyond rude! They don't want to serve you or help anyone. Do not go to the Wendy's on country club!!! read more

I literally called them and asked what fries they have because i was gonna order some Wendy's tomorrow and they said they reported my number to the authorities!! like I can't ask what fries you have? I'm sorry what- read more

Everything from a Dollar Menu to a Brioche Burger. Damn fine selection, fast service, strawberry tea and square burger patties. What more can you ask for, I mean, c'mon, really now? read more

Wendy's - Fast Food Near Me - Palm Desert, California

See all

With one person ahead of me, in-store, it has taken like twenty minutes to get a kids meal and fries. The cashier, was filling orders between customers, and delaying how long everyone had to wait. I would have been better off going through the drive-through. Fully staffed kitchen yet the cashier took one several roles. Makes no sense. This is not fast food. read more

Amazing speed and service! I literally drove in the drive thru and out in under 2 minutes! I was honestly shocked how fast they put my meal together. Now THAT'S what I call fast food! Food quality was great too! read more

Awesome Wendy's, conveniently located on Monterey right off the 10 freeway with lots of other stores including Costco and Walmart. Very clean and relatively new. Good service to boot! Lobby is open late. read more

Hamburger was raw. When I went up to let them know about it they looked at me like I was crazy. I never asked for my money back or anything I was letting them know .... read more

Wendy's - Very raw - Fast Food Near Me - Palm Desert, California

We stopped by this Wendy's late-night before heading back to our motel during the BNP Paribas trip we were on. The location itself isn't ideal (super dark and secluded) but the food came quickly and the cashier that helped us was friendly enough. I gave it three stars mainly because it was exactly what you'd expect from a fast food restaurant; nothing special, but if we're ever in the area again, we'll likely be stopping by! read more

bad service.....can't go inside without a mask on even though restrictions have been lifted!!!! had to go in drive up which was very long and slow service!!! read more

No bacon on the maple bacon chickens. No egg or cheese on the sausage egg and cheese. Disappointing

Been here a few times and always leave happy! The drive thru can get packed during lunch hours here, but the food makes it worth it. Located off Country Club by the Washington intersection. Plenty of businesses around to attract customers. It's always clean and ready to go. Parking is a little tight and maneuvering through the drive thru can be difficult during peak hours! I'll continue to improve their rating every couple of times too read more

RUDE RUDE RUDE!!!!! Chelsea gave us the biggest attitude rolled her eyes!!! Honestly why do you have people a bad experience when they are just trying to grab a bite. If you don't have good customer service skills get a read more