Ordered at the drive-thru to get some quick food. Had to wait at least 30 minutes with 4 cars in front of us. At one point saw a worker CHATTING with one of the cars ahead. Food was cold. Only reason this isn't one star is because I only saw 2 workers in the building. read more

No Frostys. Burgers dry and overcooked. Bathroom filthy. Girl behind counter was sullen and clearly wanted to be somewhere else. Worst Wendy's ever. read more

If you want burnt chicken tenders cold fries watered down soda this is certainly the place to go. You never get the sauce you ask and pay for. They can't even put the patties on the bun evenly. I could understand if they were practicing speed of service but that is not the case at all. Idk if I can blame door dash for that or Wendy's. The food though... an absolute disappointment. Im truly sad. Ppl will say thats what you get with fast food... it shouldn't be and it's not this way everywhere. read more

Didn't even give us half our food nor sauce that we paid for don't even deserve a star

This restaurant was filthy. Nothing was stocked up, the soda that you could actually get tastes like chemicals and there was no ice. The food that we waited 40 minutes for was cold and incorrect. When we went back in to get our order correct, they acted like WE were trying to get something extra from them. They dumped our food all over the tray when we said it was supposed to be to go. We will never go back. read more

waiting In drive thru for 60 minutes. order was wrong gave us someone else's food. ice machine not working. could not even get a receipt it was broke. worst fast food place I have ever been to! asked to talk to manager and she acted like she just woke up from a nap and had no clue where she was. DO NOT WASTE YOUR TIME! read more

As a fellow food service worker, wth was that. We came in to try the Wednesday Adam's meal which is the exact same fries and chicken nuggets usually served just different sauce. So i am a little confused as to how we waited 15 minutes just to get a frosty alone, nothing else. There were 4 orders. That's it. The girl in the front had like 5 opened empty bags waiting and a bunch of drinks with nothing coming out. All 4 workers seemed extremely overwhelmed with the 4 orders they had. We ended up asking for a refund and to cancel the order. While we were at the register we realized how filthy the back actually was, like Jesus the whole floor was covered in fries and nuggets everywhere. That mixed with the weirdly bold flies all over the restaurant, we lost our appetite anyway. (Yes they were actually bold, they would chase us and land on us with ZERO fear) read more

Yes I can see why this has 2 stars. I haven't been to a Wendy's in a long gregg time and it was the dirtiest Wendy's or fast food I have been to. The bathroom was so gross I went in and out. Did not use it. The table I had to get a napkin and water and wipe the table. Not one clean table! The glas on the doo look like hand prints had been there for years and I was truly scared to get ice. read more

The food was ok, but it was SO filthy in there I won't go back. There was food absolutely covering the floor in the back, dirty tables and the bathrooms were gross! read more

I would give ZERO stars!! BEWARE!!!!!! NOT ONE COOK WEARING GLOVES, making burgers and mixing the salt on the fries barehand. asked the manager why no one's wearing gloves and her response was they didn't have to wear gloves they been doing it like that for years now ..WTF!! read more

Line of fat people almost out the door on a Friday afternoon, restaurant smelled terrible lol

Why is it that the people taking care of the customers through drive-through give such horrible service. They don't ask you if you need ketchup they don't ask you if you have everything you need they get irate when you have to wait for them to come back and asked for more ketchup, then they throw the ketchup out at you instead of just hand it to you and apologize, why am I paying for this type of shitty service? Why are any of us paying for this type of shitty service? And it's not just this Wendy's it's every fast food restaurant. read more

We decided to drop by at 11:30PM after a long road trip, as this was one of the only restaurants still open. We ordered a few 4for4 bags form the drive through. Despite all the negative reviews, everything about the food seemed good. Food was hot and correct, service was friendly. Can't say anything about the interior as we didn't go in. read more

Our food was good and warm however when my boyfriend and I went to walk out the South door it was locked and there was a sign that said to not use (not a big deal) so we turned around when the lady that had just helped us yelled across the restaurant at us to not use that door after we had already turned around. So rude and disrespectful! read more

We almost didn't stop because the rating was so low but we went in and it was great. No waiting at lunchtime, food came out quick and hot, tasted good, the store was clean and the people were friendly. Eli took care of and came by a couple times to make sure we were good. read more

We were craving salad, so we had dinner at Wendy's. Like the previous reviewer, we were a little leery because of the low ratings. However, there was no reason to worry. The restaurant, including the bathrooms, is very clean. The staff were pleasant, and our food was delicious! The chicken on the strawberry salad was fresh, and the Marzetti's salad dressing was a good addition. As always, the frosty was a great way to finish. Here's one tip to the staff: when there's an elderly couple ordering, speak louder and slower. There was a couple in front of us who could have benefited from this advice . read more

we ventured from lincoln and stopped at this utopia of flavor, decadence, and speeeed. the chicken nuggets are unequivocally bussin'. never in my life have i been so thankful to be alive. my taste buds are so strong they can and will eliminate idaho and their dumb potatoes. i swear if you listen closely, you can hear ryan gostling singing hit song "i'm just ken". follow for more inspirational quotes. read more

Filthy, dirty counters, bathrooms, floors prep space it is botchlism waiting to happen! I the pop machine had nothing with sugar in it diet, zero and sparking water so I told that gal at the counter and she said we don't have syrups but we do in the back. Ok so they will fill it up back there what do you want COKE. I got diet root beer I get to the car and after warning my husband that they screws up each persons order ahead of us and to check it. We got to the car and this damp placed screwed up my burger too! I'm allergic to dairy so finding a wad of crusty cheese did not inspire my confidence. Now most places need help after the pandemic but there were so many behind the counter they were running into each other and aaa what happened to employees wearing masks, shits with sleeves, bathing not Prerequisites! At least I'm not getting food poisoning or hepatitis tonight my hubby's fate is up in the air! Wendy's what the hell! I have never seen one so bad listening to the locals it is a regular day at this pathetic branch! read more

Ordered 2 breakfast sandwiches and they managed to get them both wrong. That plus mediocre food plus a hair in the bag. All bad, unfortunately. read more

For a Wendy's it was great. Fast service and good food. We wanted chili soup. Free senior soft drinks. Plenty of seating.

Chicken was undercooked and absolutely disgusting. We spent 20 bucks and couldn't eat over half of what we bought. The fries were cold and not seasoned at all and when we called the manager to tell her she could care less. Very disappointing to me. read more

I wouldn't even give this place one star if I didn't have to. DISGUSTING. filthy. Not one single clean table in the entire ( empty) restaurant. There was trash all over the floor on the dining room. Bathroom was filthy and the service sucked. If we hadn't been in a hurry and if I had looked at the dining room before we ordered, I would have turned around and left. I want to call the health department because there have to be hundreds of violations. I called the number on the receipt and complained. It was the number for the manager of THAT restaurant. So I'm sure he really cared. read more

See all

This place is nasty. I wouldn't feed my dog off of their floors we waited 20 minutes for our food. While waiting I saw the cashier take a fry off another persons order and eat it at the front counter. Would never recommend this place ever. read more

Is there a possibility for 0 stars? Because wow. Customer service is TERRIBLE. Lady behind the counter started yelling at me, and I hadn't even said anything to her. It was so embarrassing I walked out. read more

Im here in North Platte for work, so I figured my first dinner here would be something easy. I got to my hotel room and ordered Wendy's thru door dash. I order a cheeseburger with everything on it, minus the tomatoes, plain fries with ranch dipping sauce, some chicken nuggets, a cup of chili and a chocolate frosty. I receive my order and the door dasher informs me that my order is altered because the store was "out of stock" of some items. The receipt on my bag indicates that this is in fact my order, as everything that I did order is printed as clear as day. I open the bag to find a singular cheese burger, with tomatoes on it, chili cheese fries, no nuggets, about 37 salt packets, no ranch, and a singular "hot chili seasoning" packet? And a vanilla frosty, no spoon. Similar to 1917 communist Russia I tried to make the best of it and just eat what I was given, only to bite into a freezing cold burger. If the burger isn't terrible enough, it's the chili cheese fries that sent me over the edge. You have normal fries, you have chili, and yet you chose violence and combined the two due to carelessness? Ignorance? A 2nd grade reading level thus resulting in difficulty in comprehending the order? What about the frosty? Not only am I being denied a delicious chocolate treat and instead given a vanilla one, but I have no way to enjoy it as there is NO SPOON. Am I expected to eat it with my bare hands like some sort of savage? Am I being punked? Ashton where are you? This is a clear case of carelessness on the stores part. Not only am I still hungry, but also upset and just hurt. Do better. Be better, Wendy's of North Platte. read more

I enjoy while traveling the Wendy's salads. I saw this Wendy's had a bad rating but decided to try anyhow and the lines were long which I thought would be a good sign. However they failed miserably to meet basic expectations. The salad was not as described on the menu and they failed to put the pecans in the bag for the salad. When traveling you can't go back for things they forgot. And I had had the salad the previous day couple hundred miles in a different state and it was made as described with the red and green apples. This location had only mushy red apples no crisp Green apples. Will not recommend. read more

Yikes, what a terrible experience! The restaurant smelled unbelievably bad. I was told they were out of potatoes well after I ordered. They refunded my money then went immediately to take the next persons order not asking me if I'd like to order something different. They forgot the cheese on a chili, onions on another and shorted me a double cheese burger that I only discovered when I went to the car. I chose not to go back- it was that bad. read more

I observed dirty restroom conditiond, dirty accompaniment station. Ordered fries and lemonade. Fries tasted of old grease. Lemonade did not taste good. I threw it away. read more

Placed a to go order, asked for no mayo on either sandwich and ordered one double and one single. Got home to discover mayo on both sandwichs and two singles instead of the double I was charged for. Called the store and whoever answered assured me we would get a coupon in the mail because of the mess up and the over charge. Have not received anything from the store. Will be a long time before trying this store again. read more

I wouldn't even give this place a star! The bathrooms were absolutely disgusting!! The restaurant itself was needing a good cleaning. The tables needed wiped off, the soda station needed cleaned and the floors all needed cleaned! Ughhh! Get your act together!! Cleaning is something that can be done while you aren't busy! read more

This place is full of rude and dishonest employees. I went through the drive thru and the lady ran one of my cards twice and said it was denied, so I gave her another card that was accepted. Once I got home, I checked my online banking because I knew I had plenty of money to pay for this meal. In reality, my first card has been run twice and I had been charged a total of three times for the same meal. I called them, and lo and behold, the drive thru worker answered and I asked to speak to a manager and she said she was the manager. This girl was younger than me and I am 20 years old. She gave me this bullshit reason that their system runs the card as many times as you swipe it and it will be put back on your card at 3 am when the system resets. Now, um, if my card was denied how did you charge it?? I think that girl stole the 46+ dollars I was charged extra. I will be calling corporate and the general manager if it is not on my card tomorrow. read more

We waiter over 25 min. To get our food with only 2 other people in front of us. They only took one order and then filled order before taking the next order. They have taken the term of fast food out of the meaning. Biggest waste of time!! read more

This was the worst experience I have had at Wendy's. My food was cold and they just opened! My burger was disgusting and the fries tasted like they were a day old. The appearance of the food was less than desirable! I should have checked Yelp before going. We typically have no issues. The staff didn't really care either. read more

I will give this place a 1 star. It's a GI problem factory. 3rd time eating there over the past two years and within hours...you know what. Avoid this place. As a control, we decided to eat elsewhere at this leg of our trip....no GI issues. Hmm. read more

It's totally freezing in this Wendy's and they refused to make it warmer, so we left. When they gave us two side salads from the drive up window they said they could not make them with just romaine lettuce because they have been pre-made in the morning (this was now 7:30 p.m.) we have been traveling through NV, UT, ID, MT, ND, and SD on this trip and all these Wendy's make them up fresh when you order them. read more

They were out of ketchup I asked for some at the counter and was given 8 packets for 2 large fries

I went through the drive through and when I checked my order it was made wrong. I took it back into the store and they remade my order. Upon checking it before leaving I discovered they had once again got the order wrong. So I took it in for the second time. The only thing I got was a "sorry for that" from the girls at the counter. The worst part is that this happens all the time. I'm done with this restaurant. I have given them more than their fair chance to. To me this is a sign of "POOR MANAGEMENT". No stars from me except for the one that is required. read more