Listen, I don't expect a lot from Wendy's restaurants, just because I am not huge on fast food BUT, I still eat fast food every so often soooo let's dive right in! Verbal communication between employees and guests is almost none. However, they all were very attentive and I was able to get everything I needed and wanted, with zero issues AND in a very quickly manner. The lobby looked like they just got ran through by a dinner rush so I gave a little grace because, they definitely were attentive to me and were able to get everything I asked for (I watched a few customers get helped quickly also) with zero issues. They only received four stars because they were definitely out of things that I could see causing issues with guests. Fast food is hard and for whatever reason, this was one of my best Wendy's experiences ever, thank you! read more

Went there and the lady was so scared of the dog in the car even though the window was rolled up that she didn't give me a receipt and they left out an entire meal that I had ordered it wasn't in the bag and the dr pepper tasted like mop water plus they don't answer their phones I don't live in town so I couldn't go back and they won't answer and I have no receipt. The staff at this Wendy's is incompetent and unprofessional!!! read more

I don't understand how Wendy's used to have very swift service this location they don't give you an option to see if you want to wait additional time for your food. They take your payment and then tell you to pull over for just a minute. There are so many cars pulled over here for just a minute. It's as though there's only one person working in there avoid this location if possible people want to get off the highway grab something quick and get on down the road not be sitting in a Mobile order parking thing waiting on them to bring out the food and I'm not the only one that's waiting read more

This is Jakala. Jakala works at store #3278 in Natchitoches, LA. Jakala likes to play on her phone at work after being rude to customers. Jakala also does not believe in turning off her mike before telling her coworkers that customers are all "M-Fers" That comment could be heard by customers over the speaker on the drive thru. Jakala either needs retraining or termination. Do better Wendy's. read more

Wendy's - Wendy's employee with a bad attitude - Fast Food Near Me - Natchitoches, Louisiana

Order was wrong. Took forever and didn't have all our food. Do not recommend. Very disappointed

Restaurant was clean and smelled fresh, lady taking our order was kind and polite, repeated the order correctly and was very efficient. I originally ordered to go but decided to eat in. Very pleasantly surprised!! read more

Horrible food. French fries were cold and tasted off. The Jalapeño popper chicken sandwich was very thin and tough. Hamburger was very mediocre and just warm. Maybe food is sitting for a while. Worst Wendy's we have visited. read more

Girl taking order was rude and impatient at the drive thru. My wife's burger was cold and my nuggets were as well. If there was any rating below one star, they would get it. read more

The whole building is gross. No soap in bathrooms. Trash can are over flowing in lobby. The fountain drink station in lobby is out of all drinks. The salad had very wilted salad read more

So gross. We were there before 11am and the bathroom already sticky floors and dirty toilets. The doors and windows to the entrance were filthy. I got to the counter, peaked into the kitchen and immediately decided to get food elsewhere. Cleanliness is not a priority at this location. read more

I had a quick lunch here, ordering spicy chicken sandwich and chili. Both were served hot and fresh and order was ready fairly quick considering lunch crowd. A point deduction was applied as they were out of iced tea. Dining area was clean with all empty tables cleaned. One of my favorite fast food places so will return, despite the ever increasing cost. read more

This was the BEST fast-food experience. The employees (especially the young man on the register) were super polite and the store was running efficiently. I rarely leave a fast-food restaurant with a smile on my face, but I did today! read more

Super quick! Food was fresh. It was seriously like being at the gates of Heaven. I don't think they knew what they did for us, after two bad restaurants with horrendously bad timing- we never got food- this was a godsend. Lol Thank you, Wendys and your employees. read more

We stopped here while traveling. Our order was correct, although I find it ridiculous that you have to ask for ketchup at a place that serves burgers and fries. It was prepared fairly quickly. My burger had enough ketchup and mayo on it that it dripped off when I took a bite. But it was an okay fast food experience, good enough for a quick bite while on the road. The biggest concern is how they handled social distancing. Rather than just taping off tables so that customers could only sit at a select few, they actually removed seating from wooden frames and left the frames in place with rough edges exposed. The fixtures that had been removed were piled haphazardly in a corner like so much rubble, and it was very off-putting. That gave the impression that they really aren't interested in having customers dine in. If that's how they feel, they should go to drive-through service only. read more

So we showed up for breakfast. My daughter and I had been talking for months about honey butter biscuits, and how Wendy's has the best, hands down, over all the other fast food joints. We'd just travelled cross-country and have tried them ALL. Wendy's the best! So we show up for breakfast. We'd just loaded up nest door at French Market Express and my Dad pipes up that he thought he was going to get a Wendy's biscuit. So it finally sinks into his brain about Wendy's. Ok, Daddy, we will get you one. (He is 85). I order a Honey Butter Chicken Biscuit. "We out of biscuits and burritos." Wow... Food machine broke... NOT understandable!!! What the heck Wendy's!! First thing in the morning?? Needless to say my disappointment is immeasurable and day is not completely ruined because we had bought Daddy a bacon egg and cheese biscuit next door. This Wendy's is messed up. Avoid. Thank you. read more

Got to the line and she said in the most annoyed tone ever "what do you need?" And I proceed to say "A biggie bag please" and before I could finish and say "with a chicken sandwich" I got the rudest "well which one do you want?" So I said never-mind. Need to have some better customer service and whoever's the manager/owner there you should be ashamed of that cashier, great hire I sure as hell ain't comin back and I pray no one does either until yall get your act together. read more

DON'T EXPECT TO ORDER QUICKLY!!! The counter server was more interested in flirting with the basketball team behind us than taking our order. She literally walked away from the register to giggle with her coworker. Never mind they only had one register open which was hers! WILL NOT RETURN!! read more

I went the the Wendy's two hours before they closed and they were so mean they made fun of us and all we got was frostys

What can I say?? It's your typical fast food that is salty with no added value! We stopped here on our way to New Orleans, and the food was very disappointing.. I got the spicy chicken sandwich, which was meh! The chicken breast didn't have that premium taste and thickness that I was expecting.. The breast, was very thin.. The fries were salty, to the point they were almost non edible.. One positive out of it, was our cashier was very friendly! read more

Wendy's - Salty fries with chicken nuggets - Fast Food Near Me - Natchitoches, Louisiana

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Walk in and wait for people to acknowledge the counter. Once they get there, a blank stare. Order our meal, when it's done, it's wrong of course and when we ordered for here, it was in a TO-GO bag. Terrible service, other options in the area I'm sure are better. RIP Dave read more

This is my first review. Dude.... this Wendy's is superior! From the friendly greeting to the amazing food. I quit going to the Wendy's by my house and just happened to stop at this one on my way to see family. Ordered the #10 Chicken BBQ and a dbl stack with no mustard add mayo and I gotta say I was taken back to the time my dad bought me my first Wendy's burger with mayo when I was a kid. My Bfs chicken sandwich was amazing as well! This Wendy's totally redeemed my love for them all. read more

Food was hot and I can't take the order correctly! We asked specifically for mustard and no cheese. There is no cheese on her burger, but there was no mustard either just a big slop of mayonnaise and ketchy. UGH! Sigh! read more

They were very busy, but we were still in and out quickly and got hot food. Workers were very friendly. I would recommend this location

Please wash your filthy filthy doors and windows! Totally disgusting! If you were hungry when you arrived you won't be once you see the doors and windows, I don't believe they have been washed since the pandemic began! read more

Absolutely the worst dining experience of my life! I stood at the counter for a couple of minutes waiting to place my order until I was finally acknowledged. The attendant could not take the order correctly on the first, second or third attempt. Then we had to ask for our drink cups, a fork, napkins, and straws. Then came the process of me asking for salsa. The first attempt was ranch followed by bbq sauce and sriracha sauce. Finally I just said the hell with it. Lastly, we were short our potatoes on all three of our combo orders. Do not stop here! Doesn't deserve one star. read more

I am from New Orleans but I live in Dallas Texas. I used to stop at this location because it a half way pony for me when I make the drive. I currently have 15-month-old twin boys and o stopped at this location when I drove back to Dallas over the Christmas break. I was so frustrated that I went into the restaurant and had NO changing table. I told the staff members but they didn't have much concerned about it. This past week i put Wendy's in my GPS and it brought me to the same location. If I would've realize it as the Wendy's without changing tables I would've never shopped here. I drove 10 Hours by myself. I Got my twin boys out of the car put them in a stroller brought them in to the restaurant got them into the bathroom to change poopy diapers and no changing tables. I literally had to put napkins on the floor get on my knees and change my babies diapers on the ground. I was so upset I called my mom and she called Windies corporate office. They said they would get this problem taken care of and we're very willing to help. The owner of the Wendy's location actually called my mom back about an hour or so later and told her that he will never have changing tables in any of his locations. He said he thinks it is unsanitary. I was furious. It is unsanitary to have changing tables in restrooms but it is OK for people to number one and number two in the toilets. The owner of this location is a complete asshole and needs to realize they should have changing tables in men and women's restrooms. He suggested to my mom that women need to change their babies in the backseat of their cars when traveling. I will never stop at this location again or even walk into another Wendy's. read more

Not clean, it was entirely too slow for the amount of employees working at the time, no toilet paper in women's bathroom, husband got squirted with orange dye from soda machine, one person working counter as line continuously grew longer. Food was fine. read more

One is more than I wanted to give them! They deserve a 0. The people working here tonight were a complete joke. They NEVER even spoke to us...INSIDE at the counter. We waited almost 10 minutes AND they were talking about their head aches and using fowl language. They never once attempted to take our order. The drive through line was insane and it was only my family and ONE other man inside. His food was not correct when he finally got it and They still never once spoke to us. It was awful! I literally thought we were invisible. I hope someone checks the cameras. read more

Fairly fast considering it was almost noon on a Saturday. All of our food was nice and hot, and our special order sandwiches were done correctly the first time. No complaints! read more

Waited over 20 minutes in the drive-thru for a very simple order. We arrived at the window and found that it was incorrect. We were forced to drive around again to get the remainder of our food. This was another 20 minute wait. Unhelpful, monotone workers... not worth your time. read more

The dirtiest Wendy's I have ever walked into and extremely slow. I think I am safe eating the Frosty.

Horrible service and probably hasn't been cleaned for a good 4 years. Flies everywhere. Would not go back.

Literally the worst Wendy's I've ever been to. It brings the phrase "what are you, hourly?" to a whole new level of insulting. The wait to take my order was about 15 min.s then 10 more to get my food, then it wasn't even the right food. read more

The last several times I have stopped at this Wendy's they have managed to get a simple order wrong every single time. I ordered a hamburger and got a chicken sandwich. Fricken ridiculous!!! read more

We stopped in today around 2:30 pm. Two people in line and two cars in the drivethru. The first person in line was missing part of her order and was waiting on fries. There were several crew members walking around including someone that appeared to be a manager. They finally waited on the man in front of us and then the person who helped him walked away. Two other people approached the register, never spoke to us and didn't make eye contact. After waiting a little longer we left. No clue about their food but their service was awful today. read more

I usually stop in there every time I visit and they have always been fast and accurate with my food. There are times when the lobby is so full that it's is a little slow but one can expect that from any food service business. Thanks for the quality service! read more

Can't rate the food because we could not get waited on. Too many people employed there with no one working!!!!!! Also, taking money from customers and putting it in their pocket! Two registers working while in line, one employee turns her back and the other employee on the register shuts it down to change shifts. Then the new cashier could not get logged into the register to operate. She told us the other employee/register could wait on us. The other employee/register is the one who turned her back on us, but could wait on and check out a previous customer who came back up to the counter to purchase a Frosty. The time frame was fifteen wasted minutes in this poorly managed establishment. Attempt to purchase food was at 2:00 pm, with departure time at 2:15 pm on October 31, 2014. Will not attempt to stand in line at any Wendy's again. P.S. The food next door at Popeye's was awesome and excellent customer service. read more