Very rude of the counter person talking on her phone while taking customers orders. The place was dirty having not cleaned the tables, they was all dirty read more

Girl at the window had a horrible attitude because she gave me the wrong drink and forgot our straws. On top of that she was patting her hair right over all of our food. Would not recommend the day shift always seems to have an attitude. The night shift is amazing and polite always though. read more

Don't come late, they'll turn you away so they don't have work during their scheduled time. Typical ghetto Wendy's.

Customer service is horrible. Also, apparently you can't upgrade your fries without upgrading the whole menu. That's ridiculous. My food did not taste fresh. Won't be going back. read more

frosty's are so so so so so so so good. The hamburgers are good. they're juicy and well assembled. The service was efficient and we got our order read more

Roaches in the bathroom, Bugs on the ketchup pumps, and dirty soda machine. We unfortunately won't be back. I wish I would have seen the roaches first I would've taken my family to eat somewhere else. read more

Updated review... my wife brought home a big tub of chili from Wendy's. Although it isn't what we'd really consider chili on its best day, it is normally a hearty bowl full of tasty food. The tub we got was essentially Bean Soup. It reminded me of their old commercial, "Where's the Beef?" I asked myself that question as I was eating and confirmed it with my wife and son too. I'm still wondering... Where's the Beef?? read more

This place is awful. No matter how many times they shut it down and try to remodel it still stinks. Wanda is phenomenal but every other employee there has a venom for the public. $13 salad and I have something that is not edible not to mention they less left half the ingredients out of the bag. Do not go to this place. Had not been coming in years and then recently thought I'd get a baked potato in a hurry and then today I didn't have time to cook but it's disgusting it needs to be shut down. read more

Wendy's - Brown wet wilty lettuce and no tortilla chips in bag. And 5 day old tomatoes. - Fast Food Near Me - Mount Pleasant, South Carolina

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So bad! Me and da boys popped up for the krabby party and the pineapple frosty was out of pineapple and vanilla!!!!!!! So I had to eat a chocolate and mango frosty which isn't even a real idem on da menu any way the krabby patty was beyond mid and we could smell some sea weed if you know what I mean and the burgers tasted like that was the secret formula. All in all, it was trash and I would rather eat at the chum bucket!!!!! Burger King here I come read more

I don't frequent the Wendy's hamburger store on Longpoint Road in Mount Pleasant much anymore because the service is always extremely slow at the drive-through even with little traffic. And on top of that, in one way or another they routinely get my order wrong. Today, Wed, 1/08/25 after being in the drive-through line for at least 10+ minutes my Wendy's double burger with no cheese as ordered in fact did have cheese when I got home, plus for some reason the burger was barely warm. I had to nuke it to make it more palatable. Probably the last time I will ever go to the Wendy's on Longpoint Road in Mount Pleasant. I won't be surprised if this place closes in the near future. Definitely do not recommend. read more

Can I leave 0 stars? This place is the absolute worst fast food place in Mount Pleasant. I like Wendy's ok and sometimes the fries are hot and sometimes they aren't. I get it - it's fast food. This particular time they got the order wrong anyhow and forgot to give me my drinks. ( I suppose the drinks could be blamed on me since I was so disgusted and displeased with the rudeness of all the employees I encountered that I finally just drove off). I placed an order through the mobile app and it said to go to the drive-thru to pick it up. As soon as I said I had a mobile order the rude lady said oh you have to come inside to get those. There were two cars ahead of me so nothing for me to do but wait. I explained the mobile app stated to go to drive-thru. She said that's the rule you have to come inside. Then another lady got in the speaker and told me the same thing and I could hear the first lady yelling in the background 'I told him he need to come inside'. I asked for a manager and was told I need to come inside for that too. By this time I finally got to the window and when the manager finally made her way to the window she told me they were short staffed (it's been two years - can ever fast food restaurant quit using this excuse for rude service? I understand it might take longer and service might be slower but it is not an excuse for being rude to customers. She also told me that they did a remodel and even though the app says to go to drive through their rule is to come inside. I have no idea how parking and coming inside once I was already in line and had pre-ordered through the mobile app would help them address the problem of being short staffed. Makes no sense. The manager finally passes my order through the window and as she is explaining her 'rule' another employee standing behind her is mocking me and laughing as she disputes what I'm telling manager. She then began to pull out her phone to record me. I could care less if she records me but what she should have recorded was how the employees treat customers and use it as a training tool to improve customer service. Every single employee I encountered was EXTREMELY RUDE and should not be employed in any job that requires interaction with customers. This particular Wendy's has ALWAYS seemed to struggle having a team that was not rude, nasty and completely unprofessional and that was way before COVID. Whoever owns this particular location needs to find a way to hire employees that aren't nasty and rude to customers and that can read an order and make the order as it was ordered. I will NEVER go back to this Wendy's EVER! If you are struggling as the owner is suggest reaching out to Chik-fil-a for advice because their employees always seem to be kind no matter which location you go to. It's all about hiring the right people, training them properly and then enforcing it. Maybe you should hire only former chick-fil-a employees? I usually don't take the time to leave this lengthy of a review or contact corporate but I did both in this case. Absolutely deplorable! read more

Wendy's - Was supposed to be a bacon double stack with no ketchup, add mustard. What I got was lots of ketchup, no bacon, no mustard. - Fast Food Near Me - Mount Pleasant, South Carolina

I am never one to write a review about a restaurant or fast-food place, good or bad, but this place has not had professional or appropriate customer service both times that I have been there. As a delivery driver, I understand that my order might not be top priority, and I also acknowledge how busy it can get when it's one of the only restaurants open. That being said, I had to wait in line at this drive thru for over one hour and around 15-20 minutes. The workers could not be bothered to do anything and I had to remind them 3 seperate times before they waited until I got to the window to make it. Another night having to wait for 30 minutes after being yelled at for trying to enter the lobby..around 10 pm, the store itself does not close until 1 am. DONT do delieveries here & don't waste your time in the "fast food" drive thru. read more

overcharged for biggie bag. listed at $5.00, charged $6.00. when pointed out to employee was told ohh well, it's wrong. poor service in a dying industry read more

Wendy's - Fast Food Near Me - Mount Pleasant, South Carolina

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This is the worst Wendy's I've ever encountered in my fucking life. It's either nobody takes your order and you sit at the speaker for 30 minutes until driving away, or like tonight you are asked to come inside and they are don't taking drive through orders at 8:30. Please just shut down! I have never had a good experience and the only reason I keep going is because it's right beside my work. read more

I went to this location of Wendy's which is usually a fine location and ordered the #10 chicken sandwich meal. This meal took a very long time to come out which was strange because we were the first people in line and there were no orders before us, but I have worked in fast food before so I didn't complain. The food came out and I took a bite of my sandwich to find out it was completely raw, ridiculously raw to the point where it had to have been cooked for less than 1 minute. I brought it up to the front respectfully and was ignored for a long time and then finally they looked at it and brushed it off. I waited another 10 minutes and came back and they hadn't even started on my new sandwich so I asked for a refund and the cook in the back rudely yelled at me that she wasn't going to give me a refund because "I GOT YU YO FOOD WHEN DA TIMA SAID IT WAS DONE ITS FINE" I asked again for a refund because this is ridiculous and the other worker told me "be quiet boy" this is absolutely ridiculous and I will be pursuing legal action if this is not adressed read more

Wendy's - Raw Asiago Ranch Classic Chicken Club - Fast Food Near Me - Mount Pleasant, South Carolina

Looks like you have to have at least 1 star to post it so I'll just write in 0 stars right here and for clarification that stands for "really not good". Hadn't been to a Wendy's in quite awhile or any fast food for that matter. Thought I'd try this one near my apartment and I went through the drive through. Service was bad, food was terrible and the price was outrageous. Ok we're in a recession but these are definitely depression prices. The alleged hamburger surely was "cooked" some time ago, devoid of the promised bacon-- dry, unappetizing and cold. The cheese was a distant memory as it had long since melted, leaked out and become one with the wrapper. The fries were in the same emaciated condition and the drink was watered down. I asked if they could put ketchup in the bag, I forgot to order napkins, but that was my fault. Anyway they did give me ketchup--they put one sticky smashed one in and one sticky intact one--thank goodness for the one packet as it was the best part of the meal. I'll spare the evaluation on service as there's almost no point as it was apparently NA. Will not be back. read more

This Wendys is the absolute worst Wendys I have ever been too. They messed up my order not once but twice. Then when I went to the store to actually get it fixed they gave me dirty and angry looks and basically there was no compensation for them messing up my order twice. Then while my friend waited to order no one came over and helped him. I will never be spending my money at this Wendy's again. read more

Most people like condiments on their burgers. As for me, I like ketchup, so when I asked the drive through attendant for a few extra ketchup packets for my order she bluntly and un-apologetically declared "we are out of ketchup..." A burger place has a pretty short list of things they need to provide to their customers and one would think Ketchup would be high on the list! Not so for Wendy's at Longpoint road. Just a point to ponder, when was the last time McDonalds told you they were out of ketchup? I think it was... oh, yea, NEVER! Alright, so their McFlurry machines have the reliability of a Russian tank, but they do, always, have ketchup! read more

I don't expect a lot from fast food restaurants, but I was pleasantly surprised today by this Wendy's. It was clean. The service was almost impossibly fast. My burger came with unwanted condiments and they immediately replaced it, with a smile. My 6 and 9YO enjoyed the toys in the kids meals. The kid sized Frostys are perfect. The music was enjoyable. I'm writing this because the kids were so impressed they insisted I "give them stars". read more

I pull up to the ordering screen, the girl taking my order was SUPER RUDE. when i pull up to the window to pay (the service was soooooo slow) there's extremely loud (explicit) rap music playing. He takes my card and does not tell me how much my order was. absolutely the worst wendy's experience ever. food wasn't even all that great. read more

*Me... rolling up to drive-thru at 9:45a* Me: "I'll have 2 breakfast biscuits please." Worker: "Sorry we only have one biscuit. Our truck just got here." Me: "Um, never mind." All restaurant interactions are starting to be like this. Let's start flaming them until they figure out how to fix! read more

TERRIBLE, DISGUSTING. And the people there just don't care. THE ONLY REASON I COME HERE IS FOR DOORDASH ORDERS, AND I STILL NEVER GET MY ORDERS, I have to cancel every single time because they don't have my order, or someone else got it. DO NOT EAT HERE NATS ARE EVERYWHERE, it smells disgusting. I work my ass off to get my ratings up on DOORDASH to make money just for these "fastfood workers" that don't wanna do their job!!! Please shut down this location.. read more

Ordered advanced online to speed up order, still waited at the window for 30 minutes. Not to mention we didn't get everything we ordered. It is ridiculous, and they got mad at an uber eats driver and the employees made fun of him for not speaking english when he came up to the window to see why it was taking so long. I could make a burger, from scratch at home quicker, not to mention it would be better. read more

Where to begin.... Well the place has a funky smell to start. Their soda machine was broken and the tea didn't taste right. It took half an hour to get our food, which was cold once we got it. At least the tables were clean as well as the floors. Do not come here read more

Longest line ever. rude with zero personality and our food was cold! What ever happened yo customer service? I guess that's not a thing anymore! Shame read more

Wendy's Long Point Road is super convenient to get to off of 526 and provides really good food fast and efficiently. The restaurant is clean and well run. The staff is warm and friendly and makes sure that you are taken care of and get everything you need. This is one of my favorite Wendy's to visit. This is also a good place to go to later at night when you are hungry. read more

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Staffing shortages strike again. 25 min in the drive thru and my order was cold and wrong. The 3 ladies working there were nice but slow. Where has our "hustle" work ethic gone America? Sad read more

One of the faster and better prepared Wendy's I've visited. The drive through is a little confusing because of the layout of the shopping mall where they are located, but there are some signs posted to direct people. Inside, the dining area is clean and the condiments/cutlery area is clean and well stocked. Staff is friendly and polite and efficient. My order was correct, even the "no pickles". read more

Wendy's - Fast Food Near Me - Mount Pleasant, South Carolina

They literally gave me a burger with no patty, NO FREAKY PATTY! How do you forget the patty of a burger. That's the freakin main part of the meal. And on top of that my nuggets and fries were cold, you could tell they don't drop their fries for orders, just give people old fries. read more

Asked for two separate orders immediately was yelled at for no reason complaining they only had two workers and acting as if we were causing them so much hassle. Then I asked for a certain burger that they couldn't put with the four for four and the worker immediately screamed nope and cut me off. Also as soon as we pulled up to the window the same girl was yelling at someone creating such a negative atmosphere. I understand the work shortage but being blatantly rude for no reason to customers and coworkers is unacceptable. So sad because this Wendy's looked so nice but the others nearby are definitely better. read more

This location has always been very slow, but my most recent experience included waiting in the drive thru for 15 minutes only to find out that they could only accept cash. I recommend driving another 5 minutes to go to Five Guys. read more

The absolute worst Wendy's experience ever. Not only do the not notify anyone they are closing at 11:30 but they also catch an attitude when you come into the drive thru. Wendy's corporate should close this location read more

I love Wendy's 4 for $4. It's a good way to get my fast food fix for little money. This Wendy's was on par with most Wendy's. The food was good, though my fries were cold. The line to order food was quite long and I could tell the store was understaffed. The dining room was less than clean. The bathroom sink took forever to drain, and I had barely had enough room to wash my hands with them touching the water waiting to drain in the sink. There were just enough little things at this restaurant that prevent me from giving it a better rating. read more

My son has allergies reaction for the condiments I ordered online without it and I got it with it throw the sandwich in the trash

I have not been to Wendy's in awhile. I could not hear the price of the meal. I pulled up and asked. She acted ugly and then was rude and I felt very uncomfortable because she would not take my money so I drive to next window and then she came to that window and was saying stuff. Really awful and no one at the restaurant seemed to care. The food was cold and obviously manhandled. I will never go to that Wendy's again and I will be calling their management company. I felt frightened for my safety and will not eat the food in the bag. read more

Very fast and friendly service! Thought I was at Chick-fil-AFood better though. The long point location Out of five or six I've been too. Thanks that's it read more

terrible service she threw my food in the car and I ordered and paid for 2 medium frosties and got a fucking small less than half way filled up with chocolate milk read more

New guy for late night is solid. All the food is great, best Wendy's in the county. Will be returning soon

Incredibly irresponsible staff, after a rough day i go to wendy's which was not busy, only one other car. after the drive through on my way home i realized they forgot a drink, with only one other car it seems like they hired the wrong people. read more

Food was right but got the 6 Piece nugget meal and only one sauce? Drive thru guy was incredibly rude. He asked me if I was going to take forever to order and pay. They need to teach customer service. If you have a bad day don't bring it to work. This is the last time I am ever coming here. Then after I pay for everything he doesn't even say have a goodnight. I had to just be positive and say thank you but still no reply just shuts the window in my face. Horrible place never come here read more