Manager AMY WAS THE MOST RUDE UNPROFESSIONAL PERSON IVE MET!! Our food was wrong then blamed us and wouldn't refund us, then threatened to call the cops all because of 3 messed up sandwiches, food was cold and soggy. I will never come back to this Wendy's. They need new managers and cooperate needs to intervine! ​ read more

Horrible service, absolutely terrible. The employees are so rude to the customers! I've managed restaurants before and if any of my employees treated customers like how I was treated they would be reprimanded. I am always hesitant to visit this location because everytime I go the employees have horrible attitudes and it's not that they're busy because I understand if you're busy sometimes you can get frustrated and it's understandable, but as I was one of two cars in the drive through and there were probably three people inside at the time, I don't understand. This location hardly has any business and I won't be surprised if it gets shut down. The food at best is subpar, it is just slopped together and makes a sloppy mess trying to eat it and the taste is not that great, it's also usually not at a correct temperature. Always cold or at best room temperature food. My orders are always correct which I applaud them for but today part of my order was missing. The managers of this location need to coach their employees some manners and respect and while they're at it teach them to cook the food at a temperature that is acceptable. I usually try to give them a chance and every time without fail it's just not that great. Managers do better! Overall I think this is my last time visiting this location until I hear about some real changes. If possible I would give them 0/5 stars read more

Rude employees, I went to order a second burger the same way I did the first one, with extra crispy bacon, I requested they drop it in the deep fryer, and after taking my money they informed me the policy "just changed" and they could no longer accommodate my request The Manager on duty was heard saying "I'm not going to lose my job over a customer" and proceeded to lean across the counter and get in my face If I could give no stars I would. read more

I visited Wendy's on Pike St in Marietta, Ohio. I orders a baked potato and a large chili. I asked the young girl if I could have a cup of water. She rings it up and charged me $1.79 for the cup of water. When did Wendy's start charging for a cup of water? Obviously, I cancelled the $1.79 cup of water. I will be avoiding that location. read more

Every time I go to this Wendy's location they always screw up my meal, they can't seem to ever listen when we put an order in, and I'm getting tired of it, they need to hire some decent employees that listen to the customers and will actually do what the customer wants They cant seem to know how to put the bacon on the side, they also don't know how to do a 50 piece with half spicy and half not spicy. read more

I dont think there has been a single time I have ordered here that they havent screwed up my order in one way or another. I ordered a double bacon burger this time with no cheese. I didnt think the girl taking my order heard part of what I said, so when I got to the window to pay, I asked if she had heard my order correctly and she said yes. When I got home, I realized I was only given a single. I would take a guess that the second burger patty had cheese on it and instead of fixing it they just pulled it off. Paid over 12$ for my order and didnt get what I asked for. Things like this are why I get mad when people start talking about fast food workers wanting 30$ an hour. 0/5 rating. read more

The customer service was absolutely terrible they didnt say a single word to me not 1 word. Handed my card back with an attitude. Smh

The food was good, the fries were hot, the staff was pleasant. I had a problem with the app. The staff worked with me, they helped. The app would not accept my order. The staff were fantastic and gave me the order at the same cost as if I had used the app. I was able to use the app's mobile pay, they figured out it was like mobile order but there was a second choice for mobile pay. They wanted to help me and they did. They are great, and are into providing the best service possible. Thank you! read more

It isn't amazing it isn't horrible, it's fast food. I went through the drive through and only ordered two honey mustard grilled chicken wraps. I hate that I don't get a choice of wheat wraps. If I could get wheat wraps it would be 5x better. The guy who took my money at the first window was polite. The guy at the second window where I received my order was polite. It wasn't ideal, but it was what I expected. The value was normal. I'm guessing a little because I don't make a habit of dining on fast food. $4 for 2 wraps read more

Spend 3 of the best years of my life going to this Wendy's every Thursday night during my college days as an undergrad. The service is quick and reliable. It had gotten to the point where they would memorize my order, just by hearing the sound of my voice! This Wendy's is one of the reasons why I truly miss Marietta. This is an example of how I defined the town, good and friendly people. Definitely worth going if you're currently a student at Marietta College or a great place to stop at if you're visiting. read more

On a drive-through visit wasn't told until I reached the pickup window that they were out of chili & cheese baked potatoes but was still charged for it. read more

Thirty minutes in the drive through. Out of ice. Out of onions. I ordered my fish sandwich 10 minutes ago and am still waiting for it. Ugh!

This Wendy's is so hit or miss lol I literally ordered a southwest avocado salad and they didn't even put the avocado on the thing they literally only put chicken and lettuce I shit you not the worst Wendy's I've ever been to. read more

food was under cook, service was bad, manager was yelling at a special needs kid don't eat here read more

So I went there today and ordered a large Dr Pepper. Got up to the window, and was told (while holding out my credit card) "$2.46." "But, it said $1.99 on the sign," I said. "Uhhh, $2.46." She grabbed the card from my hand as the manager behind her said, "Large Coke? Yep," and didn't even offer "is that OK?" or "do you still want it?" When done I drove around the building and the sign CLEARLY has the coke products on one line, with Sweet Tea on the line below, and large is very clearly marked at $1.99. Nowhere is any price differential listed. Horrid! read more

I love the Wendy's menu. This location always has fast service, and never unpleasant. The fries and spicy chicken sandwiches and salads are my favorite. read more

Been going by this wendys about 1-2 times a week for a few weeks, and the quality is just awful. Tonight was the last straw, I will not be returning. Every time I go through I usually get a chicken sandwich, however they always say they dont have any chicken made so it will take 10 minutes, I am usually on my way to work and dont have quite so much time, So I change my order. The real issue is the employees and the quality of the food. Most times when I come through the drive thru, all the employees are sitting outside, and acting like its a huge chore that they have to go in to make my food. Then the entire time I am sitting at the window I am getting angry glares from half the employees. Then when I finally get my food, Its incredibly bad quality. I used to work at a wendys down the street (Years ago) and I know the difference between a single cheeseburger (Which runs a around $4 each) and a Jr Cheeseburger (Which runs at $0.99) I paid for a single, and got a Jr. Even further, the bun is like a rock, the condiments were rubbed on the outside of the bun, almost like someone is taking out a person feud with me ( However I dont know anyone in there, and I am always very polite ) 0/5 will not be returning here. read more