I had a really uncomfortable experience at this Wendy's. The manager was extremely aggressive, loud, and rude. Her tone and behavior honestly made me feel intimidated and unsafe just trying to place an order. This wasn't a one-time thing either -- I've experienced this multiple times, and it's gotten to the point where I don't even feel comfortable ordering here anymore. No customer should feel scared or disrespected when simply trying to get food. Management seriously needs to address this. Customer service should never feel like this. read more

Okay, I passed maaaany other restaurants to drive to this Wendy's. Off the bat the drive through guy is rushing me. There's no one else in the drive through & the restaurant can't seriously be busy. I ask him what the kids meal cheeseburger has because I have a picky 6 year old. I let him know I only want cheese & ketchup. I pull up, again this guy is rushing me. He tells me my total & I pay. Immediately after I ask, "this huge drink comes with a kids meal?" He says no, you ordered such & such. Uhhhh, no this meal is for my kid in the backseat. His manager comes over and offers me a cash refund for the difference, I'm guessing. There was no receipt, no apology & no heads up that our drink wouldn't have ice. WTH! I need to speak to Dave! He's actually currently rolling in his grave. RIP Dave, and RIP to us ever patronizing THIS Wendy's. read more

Wendy's - Not a happy meal - Fast Food Near Me - Los Angeles, California

Did a mobile order from the parking lot (which only has 12 narrow parking spots) and it was available before I could sit down. Customized the burger and they got it right. Hot and juicy, was a good burger . It shares a building with a mini-mart and parking area shares spots with the gas station. About 7 tables inside, bathroom shared with the mini-mart. Worked for a quick bite. Very close to the freeway. Use the app to say a few dollars and...enjoy! read more

Wendy's - Welcome - Fast Food Near Me - Los Angeles, California

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honestly, the food was really bad. The customer service was horrible and honestly, it's just really bad. The place smelled bad there was homeless people around the area horrible horrible place to go eat your food in peace at. read more

I had to get the Baconator and a large Chocolate Frosty. Why? Because Wendy's Baconator is the best bacon cheeseburger around and nobody beats their Frosty. Mic drop! read more

I have driven by this Wendy's so many times and have never stopped, I am so glad I finally did. My grandson loves it and has been there with his parents many times and as asked to go there, but we always had other plans. It was late at night and we were hungry so in the drive thru line we got. Now, it was crowded, the main eating area was closed because of the time. But the line moved along and we were happy as clams having a minute to review the menu. We ordered burgers, fries, frostys, and a salad a drinks. We stayed in the line about another 5 minutes and when we got our food it was hot and made exactly as ordered, and most of our stuff was special order. The staff there was so very nice and they repeated my order and made sure to thank us and tell us to have a great night. How nice is that. The food, all of it was great. I love those square burgers and my grandson loves the salad and the frosty. We ate in the car as there is plenty of parking the their clean lot and had just the most fun. It is right off the 405 South and next to a Shell gas station. Have fun. read more

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Every since Covid, the world has been quite a different place for the most part... There's a lot of people that don't wanna work there's a lot of people that have nasty attitudes... And I'm not saying that prior to Covid this didn't happen, but I've just noticed more often than not there is a leaning towards people just not wanting to work, and I'm not saying it's laziness. I'm don't know what it is but the energy in the workplace has shifted. So you can imagine what a breath of fresh air it was to have Eduardo give me the most amazing greeting. Just going through Wendy's getting some chicken nuggets and he just sounded so positive and so upbeat and so happy and so friendly I made a comment and I told him that. And then when he took my payment and handed me my food, the smile match the voice! Whoever his manager is: take notice RIGHT NOW! He's doing something that other people aren't doing and when you're doing something, other people aren't doing and you're making the person in the car feel better just by hearing your voice you need to train other people how to do the same thing... Thumbs up five stars, I mean Eduardo you're killing it!! read more

Service is fast and fine here, but I didn't like the sausage buscuit I ordered. It was so dry and flavorless. There are other fast food joints that offer better sausage buscuits, so I'll go to them in the future. read more

Wendy's - Fast Food Near Me - Los Angeles, California

Wendy herself would cry had she had the two experiences I endured. The first visit I had was for their baked potatoes. Boyfriend and I placed an order online via the app and then showed up to the establishment to be told the order didn't exist. We were frustrated, but we got back in line and ordered in person (the line was a good 20 minute wait). We reorder our food and then the manager tells us that our order was lost in translation and they now have it. So now we have double the order, double the price and doubled up in frustration. Second visit was just yesterday to get the HEAVILY advertised Krabby Patty meal. Let's get down to the Bikini bottom of bottoms... it was just a burger and fries with a pineapple frosty. No stickers, no memorabilia, essentially nothing that was advertised. The staff was kind to refund us and take the meal away, but I am definitely in a Bubble Bass mode after all of that. read more

Super bad workers! They all had a really bad attitude and were super rude and disrespectful-They were all super grumpy and no smiles at all! The food was all right but the fries were cold as if they were old. On the poster the food looked super good but in reality it was nothing like that and the cheese wasn't even melted right. The ambiance of the place is super dirty! The chairs had holes in them,Graffiti on the glass,tables were super dirty and unclean. read more

Do not go here. Very rude and disrespectful. This establishment gave me 7 months old tortilla chips and when I called to complain the lady hung up in my face and ignored me. I don't deserve to be treated this way. No respect for customers who purchase and keeps them in business. The employees are rude and the health of the food is not stable. I was given expired food. And when I called to complain they just ignored me. Don't go here ! I will be reaching out to management as well. read more

Wendy's - Expired food! - Fast Food Near Me - Los Angeles, California

It seems they have an issue with packing food and counting the items they put in the bags. Unfortunately not the first time too but I always try to give someone the benefit of the doubt. I order three combos and only give me 2 full combos. It is what it is but just frustrating. Life goes on. It would just be awesome if they can get it right once. read more

Wendy's - 2 combos missing 1 more combo. - Fast Food Near Me - Los Angeles, California

Every time I come here they are slow. Like super slow. And every time they ask you to come into the store. I'm in the drive thru for a reason but because they don't want to mess up their drive thru times they try to make you park and go into the store. Like they are REALLY aggressive about it. It's not my fault the food has to cook. I'm fine waiting in my car and not in your restaurant. Unbelievable. Absolutely rude and not worth it. Eat at any other fast food place. read more

Poor service this evening, refused to fill my order. Sonia in particular did a bad job. Would not recommend this place anymore.

Three stars for service - I opted to walk in so I could use the restroom. I was greeted immediately. I ordered a sandwich, no sides. I headed to the restroom. It was very clean. I went to collect my food, and the clerk slid the bag across the counter. Four stars for ambiance - very clean, bathroom clean,tables clean... One Star for food.- I ordered the pretzel, bacon pub burger. The burger was wet and dry. The meat was dry, and the bun was wet. It was saturated in sauce. Check out my pic. It shows the advertisement and what I received. This burger cost $9.36 without sides. read more

Wendy's - The advertised burger vs. what I received - Fast Food Near Me - Los Angeles, California

I came 3 times and each time the top bun is always cold for some reason. I don't mean cold like they didn't toast it I mean cold like it came right out of the refrigerator. They must be aware of this. No one wants a cold bun on a hot burger this is common sense. When I asked why the buns are always cold they acted like they didn't know what I was talking about. Clearly they aren't toasting them for what ever reason but just say that. read more

The worst customer service I've ever experienced! The manager was very rude her name was Karely I've never experienced such rude behavior before and she was very unprofessional. Even after I say thank you she completely ignored me. Like I wasn't even there it was so disrespectful I will never give this place any business again and I suggest anyone that should do the same. It seemed like the color of my skin matter to her It was sad. read more

Wendy's - This is The worst Wendy went it comes to customers service. The manager was so disrespectful Her name Karely. - Fast Food Near Me - Los Angeles, California

If I could rate this place a 0 I would I placed a pick up order and they said there was nothing on it, showing them the fucking receipt they didn't even care to solve the issue read more

I ordered the baconator hamburger with a soft drink. I was very surprised at how good the hamburger was fresh hot very tasty. I also had a side of barbecue sauce to put on it. I'll order it again very good. read more

My Wendy's experience was very good all around food was freshly prepared and served hot, and 2 Dave's singles for $6.00 is a good deal. The burgers were dressed with crispy lettuce and slice tomato. The crew were friendly and helpful greeting me with a smile, and thanking me for my order. read more

Came here close to the airport. I was feeling a burger. kind of expensive for fast food spot but hey it's California what do you expect? Wasn't too bad Service quick read more

Wendy's - Fast Food Near Me - Los Angeles, California

The management here is aweful. When your order is good is its great. When its wrong they are aweful. In a couple days my order has been missing items, the order has been missing drinks, missing completely (not on system) or completely cold. The first time I ever asked for a new sandwich that was hot sandwich they were like that is your problem, ill give you 50% off a new order if you want but that is your sandwich now. I was still in the drive-through (aka the order was not opened but the sandwich bag was cold. In the end, if everything is executed well, perfect spot. It something goes wrong. Good luck. read more

I'm writing this review for Wendy's in Inglewood on Century. I'm a senior citizen and I am so pleased to buy by food from this Wendy's, the staff members are polite, patient and professional. Plus it is well managed by the afrolatina manager who speaks both Spanish and English. Due to dietary restrictions I need my Chicken salad to be :only meat and lettuce and the staff takes the time to get it right. They help me with a smile and that's why I had to show them my appreciation with this 5 star review. Plus I love the way Wendy's Chicken tastes and is prepared. read more

Extremely rude service! Had to pull up twice in the same night as Uber driver to grab orders. First time it took 15 min to go through the drive thru. Second time around midnight on March 18th the driveway is again full. I decide to park right beside and walk to the pick up window and this spanish speaking lady in her 50s refuses to give me the order and forces me to to the drive thru! Not only I had to wait again a long time but then I delivered very late. No respect for other workers! No respect for their own customers who then have to eat their food cold and maybe complain with Uber for that. All this because of the stupidity of one single person who then even refused to give me her name so that I could file a complaint. Her co-worker also refused to give me her name. Shame on these workers. No etiquette. Lack of integrity and respect. Rude! read more

Waited for the stall to become available, the employee in front of me wearing his red Wendy's shirt was urinating in the stall and he left straight to the door without washing his hands. I've never experienced witnessing EMPLOYEES WHO HANDLE FOOD that DIDN'T WASH HANDS. I guess I still believed in decency or at least consideration for minors consuming this food. Do what you will with this information but just letting you know what you're walking into. read more

I placed an order on the app and showed up in the drive through like I have done countless times in the past at many other locations. We told the cashier at the speakerbox that we had a mobile order and he said to pull up to the window. When we got to the window, the manager who was working was talking to us in a very rushed and condescending tone that they don't have the order in their system. I double checked to make sure we were at the correct address and we were. I asked her to check again or ask the guy who talked to us over the speaker and she said she would not be able to do it, there was nothing further she could do about it, and we need to get out of her line. We pulled up to the parking spots and I walked in. A wonderful girl by the name of Ariel saw what had happened and had already found my order in the system when I walked up to the counter. She had my order ready really quickly and apologized for her manager. Thank you, Ariel, for problem solving. The manager needs to be let go - she will continue to bring down her staff and restaurant if she doesn't know what she's doing and/or cannot problem solved. It might be a different story if she was kinder to us at the window and at least tried to figure out what was going on. read more

Around sometime in December last year, I got to speak with a gentlemen by the name of Oscar. Now of all the fast-food breakfast, I particularly enjoy Wendy's menu, but I always seem to miss the cut off time to grab some of their biscuity goodness. One morning I had a special hankering for their bacon delights, but I wasn't aware of the time they end their breakfast menu. So I decided to give Wendy's a call, mind you trying to call any fast food establishment is a nightmare due to staffing and the demand. However, I was pleasantly surprised when Oscar picked up the phone. His attitude and demeanor was of someone who wanted to help. When he shared the cut off time, of course all hopes were dashed. Oscar, not willing to give up, actually suggested that they could still make the breakfast and I could come pick it up! What a solution based mentality, and although I greatly appreciated the suggestion, my time was split that day. And yet, he still wanted to see how we could make this work. That stuck out to me, and I love when I encounter people who want to help others in their capacity. I thought Oscar deserved some real recognition, and Wendy's definitely are fortunate to work with someone who gives a damn! read more

Favorite fast food ever. Love the Dave's double, and their honey mustard sauce is the best. Always makes you feel good if you're in a pinch and want a quick fast food craving fix. read more

Unprofessional service shift lead or manager in charge denied to give me my food after I was charged on the mobile app. I have already contacted Wendy's corporate to get this issue resolved. I was charged $50 for my food manager in charge told me to cancel the order and to place it again. I was at the store for Breakfast the time was 10:16 am I tried to place my order again and he told me they are no longer serving breakfast when the time was 10:16 am breakfast ends at 10:30am. Never going again to this location. read more

Wendy's - Order was paid - Fast Food Near Me - Los Angeles, California

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I ate here 3 or 4 times a week for several years and was very satisfied. I am fussy so that says a lot. Wendy's has since gone down hill, which is readily apparent during Covid-19 with only the drive-thru open. Their speaker is broken so the order taker has a hard time undetstanding you and might mess up your order. I know several employees having dined indoors for years. Two told me their hours have been cut in half while they have families to support, In their place, they hired new employees who are green and have not been properly trained. I was not thrilled when they were not able to honor the discount coupons on my phone app. I was given a hard time. Coupons with a number were most of the time not honored. The newbie employees told me they were supposed to be bar codes, which is not true. When you use the drive thru at night, lthe sign is not properly lit up so it's difficult to read the menu board. I now go there maybe once a week for their Southwest avocado salad, which is tasty. Two scoops of guac and slices of grilled chicken for $7.39. Such a deal! I now go there once a week for the salad only. No burgers and fries. read more

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The food is not the problem. The lady at the drive through window is very rude!This is the second time I experienced this with this same person. When presenting my phone to scan my Reward offers from my phone, I get attitude, along with eyerolls. When requesting to use my 2 dollar offer from my phone, again with the eyerolls. Doesn't offer condiments and again When I requested ketchup, and chilli eyes are still rolling. Terrible customer service. Please train your employees. The eye rolls and the low key snikering is very unwelcoming. read more

Drive through service not the best. Sound quality from intercom is bad. Only customer in drive thru but service was slow. Order was wrong even after slow service. read more

Horrible experience!!!! I went through the drive thru and the employees are not friendly at all. I got the 4 for 4 dollar meal and I also purchased a peach lemonade. This place is unsanitary, I found a finger nail and some other stuff floating at the bottom of my drink. I called the store and the manger was rude and sarcastic with me. read more

Wendy's - Fast Food Near Me - Los Angeles, California

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Update, this wendy is probably the worst on a customer service and food quality level. I think yesterday was the last time I go to this location maybe all wendys not sure yet. Ordered in the app around 9pm and they had maybe one car way ahead. Waited 20mins at the window with not even a greeting for a delay. Just sitting in my car chilling, anyway young girl gives me food and I get home and the buns are freezing cold lol it's laughable how cold all the produce and bun were. The double and single burgers were just cold and fries and nuggets must of been sitting there while I was waiting too. Do better guys, for someone else Cause I'd rather try century location instead. read more

I came in today for lunch the service was great the cashier Stefany was real helpful with the menu she was polite great customer service... this morning team where all great read more

Wendy's - a poster of a cheeseburger sandwich - Fast Food Near Me - Los Angeles, California

I'm not sure why the low reviews but we went today and our food was hot and delicious and the food came out quite fast through the drive thru. The gentleman taking our order was pleasant and so was the gal that collected the money. I'd definitely come back again. Also not sure why it says closed because they aren't. read more

Ordered the baconator and a small frosty! $9 and some change! First off the burger was barely Luke warm and smaller then my palm and 2 slices of bacon I usually don't complain but $7 and some change for 1.99 Bk dbl cheese burger that tastes better the Wendy's is a shame! I cannot recommend Wendy's! The frosty was fine read more

Wendy's - Fast Food Near Me - Los Angeles, California

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Took them literally 30 minutes to bring out our food and my boyfriend noticed that many customers that walked in after received their food first. This is unacceptable. They didn't even offer an explanation or any compensation for wasting our time like that. And my boyfriend went inside. Other Wendy's locations don't operate like this. It's honestly pitiful. This is supposed to be "fast food" I've had food come out faster at real sit down restaurants. read more

The staff was great! The cashier was so nice and my salad was delicious. Fast and easy, no complaints. read more

Wendy's - Chicken avocado salad - Fast Food Near Me - Los Angeles, California

If there is a problem with your order you will not be able to reach them by telephone. The phone number for this Wendy's has A full mailbox, so you are out of luck. I paid with my credit card and did not realize until I got home that they did not give it back to me. I was unable to reach them by phone to resolve the situation. Before you order,, try calling the phone number. read more