50/50 you might get your order right. Most the time made sloppy. Uneven portions of toppings on your sandwiches. Fries are usually pretty fresh though. This recent visit, drive thru was nice but most the time they don't say much and just hang over your food. Drink stations and floor are usually pretty sticky every time I've gone inside.. read more

Wendy's - Where's the lettuce?? And why is the wrapper backwards - Fast Food Near Me - Lexington, North Carolina

Absolutely terrible experience. I pulled up to the drive-thru and was told to wait. I waited about 20 minutes before asking if they were ready to take my order, and the employee responded very rudely with, "No." After waiting another 10 minutes, they finally took my order. When I got to the window, the employee shouted my total at me instead of speaking politely. Then, after all that waiting, I was handed four completely melted Frostys for my family. They were basically liquid and not even edible. I paid for a product that should have been served properly, and by the time I got home, they were a complete mess. I understand places get busy, but there's no excuse for making customers wait around 30 minutes, treating them rudely, and serving food in that condition. This was one of the worst drive-thru experiences I've ever had, and I definitely won't be returning to this location. read more

I sat at the intercom waiting for a server for 20 mimutes just for no response and a random man yelling at me to pull to window then when I am the window there is still no type of service as I see workers laughing and talking while I'm sitting there waiting. 0 stars never going back do not recommend . read more

Waited 10 minutes to place an order. Then it took 10 minutes to get order that didn't include cups for drinks or one of our fries. Meanwhile there were customers that came in after us who got their food first. Someone else waited 30 minutes while we were there for a mobile order. They got part of order and had to wait 15 more minutes to get the rest of the order. Horrible staff, no efficiency. There is no speed but SLOW here!!! We wanted a quick bite after being in the car 3 1/2 hours that was not the case. It took us longer to get it than to eat it! 1 out of 10 WOULD NOT RECOMMEND! And the food wasn't even hot read more

My car was damaged when metal came off of their building. Manager said they would take care of it, now they won't. Dishonest people. Jen is the District Manager and passed the buck. Suarra sparks is corporate and doesn't know the difference between negligence and liability. They only carry negligence insurance. They are both negligent and liable but won't settle a very small amount read more

The cashier named Amanda was very sweet, never had such a nice cashier before, place was nice and quiet and the triple burger was good

Stopped at this restaurant for the second time in a month. They don't have any soft drinks for the second time in row. Might be the worst run Wendy's I've been in lately. Recommend it be avoided at all costs. read more

They have very rude people here , i came here and this little Girl had a nasty attitude , when i was ordering she was rushing me and then didnt hand me My drink so i had to come back and she was mad ..... The Food was okay but if you dont like rude people i wouldnt recommend read more

Service is always slow when I come to this specific Wendy's. The customer service is mid. I waited almost 15 minutes for a spicy chicken sandwich that was plain. This place needs new management and new workers. read more

Y'all. I'm so annoyed with people/employees/managers just not caring about COVID precautions. 75% of employees we saw today were not wearing masks properly. Either their nose was exposed, or it was below their lips. Two employees were in the bathroom complaining about how much time was left on their shifts when I walked in the restroom, which the sign on the door says it's limited to one person only.. read more

I worked at Wendy in Lexington NC on cotton grove rd. Workers dont wear gloves the cough in the hand and still make food when I brought it up to HR And DM and Gm they act like they didn't care and they always on they phones read more

Wendy's - On phone the whole shift dancing with her siblings in front of customer - Fast Food Near Me - Lexington, North Carolina

I've managed fast food, put people in their strong points. Two kids meals and two burgers takes twenty minutes to get and it's incomplete. At least the kids got something I guess, they didn't forget the toy. read more

Wendy's - a little girl sitting at a table in a fast food restaurant - Fast Food Near Me - Lexington, North Carolina

Never a good experience at this Wendy's. Today, both soda machines were down and smelled of mold. Other than water, the only options left were lemonade and tea. And true to form they got the order wrong. Don't look for rocket scientists or brain surgeons working here. Unfortunately, it's the only Wendy's in town. read more

Came in right at noon with three kiddos - although they were packed they were hustling!!! The staff was so friendly and helpful. Even though they were all slammed they were personable! Great experience! read more

The worst Wendy's I've ever been in. Manager just walking around not helping. Line outside the door with no one taking orders. Unsanitary with a 91 grade. Waisted my time walking in here for no one to be taking orders or atleast tell me they'll be with me. Pathetic. If I could give this place negative stars I would read more

They are always rude and never open after 11 pm when the clock obviously says open until 12am. I work nights so this was really an inconvenience. 0 stars is what I'd give if possible. read more

The only thing good about this place was the music playing in the background. Just a quick rest stop for me on a long drive. The cashier was not friendly at all. Clearly she hated her job. Maybe I would too if I worked there. It seemed like she was in pain serving me....may be it was just me though since I am not one of the locals. Food was average. The chicken sandwich appeared to be freshly made. Bathrooms were dirty. Paper towel dispenser was filled, but the place had seen better days. Going to try McDs next time, if there is a next time! read more

Good fast food. Friendly service. I like, the old fashioned taste. Nicely priced.

Friendly staff., but ladies room a mess. In their defense it was busy with lunch traffic. Less fogiveable was that Wi-Fi was down. Epic fail. Never happens at Mickey D's. That's a big deal for movile workers. read more

Wendy's - Wendy's @ I-85 exit 91 N-Bound. Great staff but Wi-fi down and women's bathroom a mess. - Fast Food Near Me - Lexington, North Carolina

I have tried to be patient with this restaurant. But they continue to get my orders wrong and totally not prepare stuff the way it should be. I constantly order my wife's Burgers without cheese both in the store and in the window intercom. They continuously do not listen to what you say. I ordered a big bacon classic and they gave me a jalapeno classic. I tried ordering a half and half large iced tea or just a dash of lemonade and I got a sweet tea. I asked for ketchup and I did not give me some so I had to go back. And a big bacon classic usually has tomatoes and pickles I had to go get them also. Upay 10 or more dollars for every big Burger combo on the menu. They should give you what you order! Because the food here is not cheap. If you are going to charge $10 a combo you need to put stuff on the burgers the right way. If someone doesn't want cheese you need to listen. And if somebody orders half sweet half unsweet with a little lemonade it shouldn't be a problem. Because you already have raspberry lemonade and all kinds of other concoctions that y'all sale. There is no competition in town with the Cook-Out restaurant right next door. Whoever is in management here you need to get people that listen to the intercom and fulfill the ticket orders properly. Most of the big burgers should automatically come with two tomatoes and at least three to four pickle slices and at least three onion rings. No less than 2. And at least two good-sized Leafs of lettuce. Come on people are paying over $10 a piece for your combos it's time that you start offering fresh good burgers. Also I ordered the large fry. They placed a small box of fries in a large container. This is totally unacceptable. Please go back to the foundation of Wendy's and make quality a recipe. May God be your God be your anchor and this turbulent world we are now living in peace be with you. read more

If I could give a zero I would. Clearly this Wendy's location is being ran into the ground. The management seems to be looking for the most incompetent people around to staff the restaurant. I ordered food from their app today at 6:00. I live 15 mins from this location and arrived shortly after 6. An associate was standing out front smoking with her strung out boyfriend while I was waiting in the drive thru line. There were 4 cars in front of me however it took 45 mins to get to the order screen. After waiting for 5 mins before the associate spoke to me I let them know I have an online order. They told me to pull around and so I did..where I found "Wendy" the smoker taking orders. It took them another 10 mins to prepare my order once I got to the window. Keep in mind they have known about my order for over an hour now. The staff we care free, laughing and joking around. They could care less that 8 cars pulled off while I was sitting there. I expressed my frustration with "Wendy" and her response was "sorry we are short staffed". I get that happens from time to time however my last 2 visits to this location have been the same. You don't have to be fully staffed to care and the staff at this location clearly do not. This location will not continue to stay open with service like this. read more

I'm only going with one star because you can't go 0 stars. The place is DIRTY. Trash flowing out of most of the trash cans. The staff was just having a good time behind the counter. Cashier told us she would be right with us. But not before cutting some food up to give to a cat outside at the drive thru speaker. On the up side she did wash her hands when she came back in to wait on us. Another young lady was smoking inside at the back door. I think Ole Dave would turn over in his grave if he was able to see this monstrosity of a restaurant and Wendy should be ashamed of herself letting this place go to hell like it is. But hey look around everywhere else is probably the same as this place. Oh well going home. read more

One of the nicer wendy's i've seen, remodeled within the last 2 years. Wifi available!

I've been waiting in this line for 10 minutes they're way to slow. The food isn't even that good.

It's a Wendy's. Recently remodeled. Employees are fine, food is fine. In the summer it's 60 degrees inside, in the winter it's 90. They did get the wifi straightened out finally. read more

Fresh Sweet Tea people! I live in the south and love good sweet tea, 8 out of 10 times it's bad at this location. I get coke now, don't serve people anything you wouldn't eat or drink yourself. read more

One of my new found favorites...the Apple Pecan Salad. OMG! It is so good. I use to be the biggest fan of Olive Garden's salad, but this I believe tops that. It is so sweet and wonderful it's like eating a meal and a dessert at once. You've got to try it. I get one at least once a week at my local Wendy's in Lexington. read more

I wanted to give this place no stars. I clearly had the same cashier as the first reviewer. She said ma'am and sir but it was only said to appear as though she was being friendly. I said this to bee as well. It was a horrible experience from the start and the food wasn't even correct. I ordered a plain cheeseburger, I got a bacon cheeseburger! I don't eat any pork. I assumed that since they make hundreds of burgers a day they could get the most simple cheeseburger correct. I was wrong. read more