I simply love the option to mobile order I can place my online order and drive up to the drive-thru, give them my name and I am on my way. The newest feature at the drive-thru is they are in the growing trend of having AI take your order. On my visit today I did have to pull up because I made a last minute drive-thru order on my app but it did not take long before I received my sandwich. I think it's really cute how they keep the trend of the square burger even with their breakfast sandwiches. Yes the croissants are square and even the egg patty looks square and actually it's not an egg patty it's an actual egg. I switched out the Swiss cheese sauce for a slice of American cheese on my bacon egg and cheese croissant and everything was tasty. If you're looking for a different breakfast stop then other fast food places give Wendy's a try you might be surprised. read more

Wendy's - They now have AI taking your order at the drive-thru unless of course you have a mobile order - Burgers Near Me - Kissimmee, Florida

Made to order... sorta. Hot and fresh but my "no salt" fries are cake with them sodium crystals. Outdoor seating area needs cleaned, dirty tables, trash in the ground, and trash cans needs emptied. read more

Wendy's - Outdoor area is obviously neglected and probably mostly forgot about. What a mess - Burgers Near Me - Kissimmee, Florida

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We came here for some yummy free chicken nuggets thanks to t mobile Tuesdays! They were hot and freshly cooked and normally I'm more of a McDonald's nugget person but they were actually delicious read more

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I'm working the day after Thanksgiving and overslept a bit so I am having two sausage, egg and cheese biscuits at 950 to finally combat the hunger. Walked and there were a small few customers here. Made my way to the kiosk and ordered my food. It was put together quickly. The service was friendly and professional. The biscuits were tasty and good. read more

Wendy's - Egg, cheese and sausage biscuit - Burgers Near Me - Kissimmee, Florida

Roberto was RUDE and he was a manager didn't want to give me his name and he snatched my food from me after I told him I was missing a nugget . I had to go inside and refund a 16 dollar order . And he has the audacity to give me the wrong refund and when I corrected him he threw the 5 dollars on the counter . His attitude was HORRIBLE , this could've easily been corrected but he was too busy trying to be NASTY and condescending . He didn't even offer to correct it . He sat there with his arms crossed . He needs to be corrected ! This was the worst customer service I have ever experienced in my whole life and I will definitely be calling higher up. read more

The food took a while lady that was doing cash register was getting orders wrong and getting names wrong

The customer service is horrible and they never get my order right you all should stay away from this place

Nice place to get a quick breakfast. The Manager, Zakaria, was pleasant in taking our order and then quickly rectifying a mistake with our order that wasn't his doing. Food and value were good. We tried the Cinnabon Pull Apart for the first time, which is shown in the photograph. read more

Wendy's - Cinnabon Pull Apart - Burgers Near Me - Kissimmee, Florida

It was a late night and there were not many options. This wendys had a reliable late night schedule. We had 5 unique orders and we were hoping they got it right. They absolutely did! Down to the specific sauces. If you are in town leaving a theme park late and are hungry. This is the place to go. Thank you Wendys for getting it right and helping satisfy our hunger. read more

Let me start of by saying the service was quick and staff were very friendly. However, the food was disgusting. I went on a weekday right as they started serving lunch. I got a Dave's double cheeseburger, fries, and a crispy chicken sandwich. Fries were good. The vegetables on my sandwiches tasted like they were prepared 4 days prior. Something was also off about the mayo--a subtle spoiled flavor. To top it off, they didn't use the same type of lettuce other Wendy's use, which is typically a big leafy green. On my burger was finely chopped iceberg lettuce. Although I always prefer a singular large piece of lettuce on a burger, I generally wouldn't mind the shredded iceberg; that is, if it tasted fresh (it didn't). It really bummed me out because in my opinion the best part of a Wendy's burger are the fresh veggies contrasting with the beef and cheese. I picked up my food in the drivethru (which was recently updated to utilize AI technology for ordering), so I didn't get to experience the interior ambiance. I will add, too, the location of this Wendy's is kind of in a weird spot. It is hidden in the back of a shopping plaza parking lot. Staff were very efficient and friendly. Food was a 2/10. read more

Hard to give a 5 star review to a fast food place, but this one has done it. Over 20 visits as a door dash driver, or a customer myself, and I have only had one error, and that was quickly corrected They missed an order of fries. No mater when I go, weather 3 in the afternoon or 10 minutes before close, they are always fast and friendly. read more

DO NOT ORDER FROM HERE!! says it's open till "2am" but was cancelled at 1230am saying it was closed!!! How does that happen?! Not the first time either. Tried to tell us last time that they had no electricity and that they had to start it over again. Said it would be 30 min to restart so I said ok I'll wait and they didn't have it on mute so I heard them calling their bluff. Awful employees and just embarrassing! Go somewhere else, they don't deserve a star but have to give them "1 star" read more

Typical Orlando area fast food restaurant. Don't bother coming after 9 o'clock at night. They are consistently understaffed and the employees do not seem to care or even attempt any sort of hurry. All this despite an insane line at the drive-through. I waited over 45 minutes in line at the drive-through. When I got back to my hotel, items were missing and my order was incorrect. I tried to mobile order ahead of time, but kept getting an error message. I am guessing an employee simply turned it off because they did not want to be bothered. read more

Just ordered four items never got my receipt and didn't even put one of my items. So annoying that this isn't the first time. Do they not give out receipts anymore so they don't get reviewed by corporate? Maybe pay these people more and they will be more accurate with the orders. read more

Always lovely service and great food! Also once forget my credit card for over a week and there were no problems. Can't recommend this Wendy's enough! read more

We had the single Dave's cheese burger which was tasty , fresh and good value. I tried the frosty chino coffee which is too sweet for my taste, and not enough coffee flavor. I would not have known it was iced coffee, it was so weak. Skip that drink. Place is nice and servers were good. read more

I sat in the drive through for 15 minutes. Finally got to the speaker and took another 6 minutes to take my order. I said hello. She said one second and came back 4 minutes later. It was 10:55 and apparently they don't even serve lunch until 11. Who does that? Service is very very poor. read more

If I could give negative stars I would. Worse services ever. For this place being in a very popular tourist location they have the worse employees ever. Extremely rude and unhelpful. First time stated the lobby was closed but yet had the doors still open one hour after they had closed. Tried giving them a second chance and went one hour earlier at the time that was stated and said they were closed early due to cleaning... stop giving the public certain hours if you are not going to honor it! read more

My family and I didn't see the Yelp reviews early enough and already ordered our food. We were super hungry, just coming from the Airport, and we didn't care anymore, but the service was super slow for this fast food. Do not go to the drive through if you see 3 or more cars, it took them a long time just to get your food to you. I will not come back here just for this poor service. read more

Worst experience. Went in tonight, on a Monday. We went up to order and the guy says "you can't eat in here we are closing." It was 9:00 pm and they close at 10:00 pm. Whatever, we didn't want to eat inside anyways. Second, we get handed our food and the bag gives out and food falls to the floor. No apology or anything. They took another bag and put it in a new one. Lastly, we get back to the hotel and the fries are cold and stale. He forgot part of our order and just overall terrible. Stay away! read more

My sprite wasn't even full and it's pink. I was just treated like complete garbage at the drive thru window. I wish I could give no stars. I do not appreciate this at all!. read more

Wendy's - Burgers Near Me - Kissimmee, Florida

I've never been inside, just gone through the drive through. The voice coming out of the speaker was clear, and understood my order, as evidenced by the correct food in the bag. Fries and chili were standard Wendys fare. This is close to my office and a quick lunch pick up. read more

Please keep in mind I eat here at least once a week The longest driver thru line I had to wait was 7 min and that's around 12pm or 230pm . So for only having one line they are destroying McDonald's on window service. Service is great and I have only had a few issues in the past year! read more

Excellent and clean place. They try their very best to keep customers as happy as possible. The place is very spacious and has many seating areas both inside and outside read more

Don't bother with this late night drive thru. It is by far the worst I have ever seen!! Ten cars lined up at 11pm and no way to back up or get out of line. I finally got to the window and a frazzled young girl was doing her best while a nasty manager in a black tight sweater vest yelled at her non stop. It was horrible and the man should not be employed by Wendys! If it was my daughter I would have made her quit immediately. No one should be treated like that, especially at a minimum wage job! This place needs new management that can operate their drive thru line and treat their workers with a little respect! Horrible -- oh and the food was inedible too! Don't bother!! read more

Last two experiences at this Wendy's dining in were bad also. I concur with the majority of poor reviews. In April we found a hard price of rubber spatula in our burger and have not returned since. Staff didn't even apologize or act concerned. This may as well be a Krusty burger from the Simpsons. read more

This Wendy's was always a convenient location for us when we lived in Celebration and if you are hungry and want to wait to get out of Disney property it is convenient for that too which is what we do most of the time is go through the drive thru for the value menu chicken sandwich and frosty with fries. The location had a recent remodel and the inside is actually really nice. The people in the drive thru have recently gotten our order the last few visits so before you take off I would recommend you check your bag and make sure that they have not ruined the order because lately we would order a jr cheese burger with no tomato and it would have tomato no cheese and added bacon which is not even close since neither my hubby or I a big fan of bacon. Then you would order a chicken sandwich and would end up with a jr cheeseburger. So just check your bag! read more

Best Wendy's I've been to. They have excellent service and food. They absolutely try their very best to help every customer that comes in.

Went late at night burgers were cold and old. Not edible. Better off going hungry. Just awful.

This was probably one of the worst fast experiences that I have ever had. Many issues combined to meet this happen. First, the posted hours on the app and the big sign on the store say that the store closes at 2AM. When I arrived the doors were locked and people were forced to use the drive thru. Second, the drive thru line was impossibly slow. Like one car every 7 minutes slow. Lastly, when I got the food (burger) it was cold! There were almost no positive aspects of the entire experience. (App ordering was nice) read more

A 30 minute wait at the drive-thru is NEVER acceptable. It's also very common for things to be missing from my order, even after verifying the information on the screen is all correct. read more

This Wendy's is a lot more efficient than the BK and McDonalds down the street; however, it still has some areas that need improvement. They recently renovated this location inside and out, so it looks a lot more appealing even though it is not easily seen from 192. Half of the staff are friendly and attentive, and the other seems to hate what they do. This kind of 50-50 staff has a direct impact on the quality of work along with the variability of the overall experience. There will be times where the service is quick and efficient, and there are other times where you're wait time exceeds more than 15 minutes, the orders come out all wrong and cold. I always give fast food employees the benefit of the doubt and see how they rectify the situation. All in all, the quality of the food is always great, but the quality of the service is unpredictable. read more

Beautiful store. This location simply sucks! 18 people in line, with one slow a$$ cashier! Won't be visiting here again.

Usually they're pretty good and quick. Once I went late night and they have no sides. No fries, no potatoes, nothing. It was very bizarre and I feel like fast food places shouldn't run out of all sides! The gentlemen helping me was very nice about it and I understood there was nothing he can do but it was still a little ridiculous. read more

We stopped here after visiting one of the parks around midnight. It took 30 minutes to get through the drive through, staff was not apologetic at all. Worst Wendy's I've ever visited. read more

This place obviously does not know how to make there food. I asked for a number 6 with no tomato and the sandwich's didn't come with lettuce too like do you not understand how to make it. And the people workin there are nasty. They need to learn how to be nice to people. read more

Ordered a chicken sandwich and a hamburger. Both were bad. Hamburger had notably spoiled meat. The tomato and lettuce were old. Got these to go and had to throw both away. I am a Wendy's fan, but there are big problems here. read more

The worst Wendy's service ever!!!! Took me more than 30 min to order on the drive thru! My kids feel asleep without food

I understand that fast food restaurants have low staffing late at night but this was by far the worst experience I have ever had at a Wendy's. I got in the Drive Thru line at 1:10AM and didn't get my food until 1:54AM. When I got home, I open my food and it's the wrong order! Terrible service. read more

It's a Wendy's... The standardised service, food, and decor mean it is, and will always deserve, 2.5 stars, but hey today I'm feeling generous. read more