A standard McDonald's, equipped with numerous drive up stations, park and pickup stations and indoor dining. This location is what you would expect from any regular McDonald's, quick service, set prices and fast food offerings. This location can get very busy around the evening as it is across from Old Town and Fun Spot Kissimmee, so be prepared. The service, when you order from the app, has always been fairly quick and has never been messed up for me. read more

McDonald's - Super Mario Bros Happy Meal - Burgers Near Me - Kissimmee, Florida

Absolutely disgusting, deplorable customer service from Erika and HAZARDOUS HEALTH CONCERNS My wife went to get breakfast this morning and order the steak bagel (not a cheap sandwich) and when she got home it had no grilled onions. One of 3 ingredients on the sandwich. So naturally she was upset and so I called to fix the issue Erika answers and I explain that there are no onions on the sandwich. Her response was "okay?... We're on lunch" to which I responded "then I need this refunded" and she said "well you already ate it so..." To Which we responded "firstly, it was made incorrectly so what does that matter and secondly, no we haven't eaten it, it's right here".... "You have it?" She said. "Yes" we responded. "Okay you can come...". Not a "sorry", not a "we will make this right", not a lick of understanding. Just like it was our fault that THEY didn't do their job correctly.. I drove back down there and walked in. I could tell from her unwelcoming expression that it was her. Before I even had a chance to ask her if it was her I spoke to on the phone she just snapped "bagel?.." and then proceeded to take the bag and disappear to fix it. Not an acknowledgement of the fact that I just had to drive all the way back for some damn grilled onions. Not a sorry for the inconvenience or wait. Not a damn thing from her. Some people would've been demanding free stuff. But most people would just understand if you as a person on customer service said "I'm sorry about that, we'll get that fixed for you"... I didn't want anything free.... Just my onions, some respect and good customer service from a business where I'm spending money... I got none of them As someone who was a manager in customer service for years I could not imagine EMPLOYING someone of her poor work ethic, let alone make them a manager and the face of representation at this McDonald's in the heart of the tourist destination. Just poor management ALSO HAZARDOUS HEALTH CONCERNS HERE: I'm contacting the health department because as I was waiting for my order there was a man on a ladder PAINTING the ceiling of the kitchen while people were actively preparing food around him. I almost ran out to get my phone to get a video, wish I had. But that is an incredibly bad health violation. Paint spray from the ceiling was VERY likely sprinkling down on the food surfaces. But we know Erika won't fix that read more

McDonald's food is reasonably consistent, so you know what to expect. However, the Manager and drive through staff are among the worst in customer service I've ever experienced. They are only concerned with their drive through time metrics, and couldn't seem To care less about friendliness, customer service, or politeness. read more

Honestly excellent service and super fast and friendly! And honestly the fries were better than most places!

HELL ON EARTH! Go ANYWHERE else. We have been here for an hour, no food and my kids are now asleep I would get my $ back but the machine gave me no receipt. Rude, disrespectful, and dismissive staff. Isaac in particular needs an attitude adjustment. read more

This McDonald's is my go-to location I probably visit a little too often but with what's going on in my life sometimes I just need a breakfast or a lunch or a late night dinner when time is of the essence. Their drive-thru employees are always polite and fast. I have been going to McDonald's since I was a child and I've seen it go through many changes over the years and probably my most favorite thing of all now is using the mobile app. I love the ease of placing my order and being graded friendly by the drive-thru employees, normally by the time I get to the second window my food is ready and fresh and I am on my way. I also love that the app offers discounts and you can earn rewards for more free stuff. Many of the employees at this particular location have come to recognize me and it makes me feel like I have friends here I know that sounds crazy but they are kind and sweet and I love my McDonald's. read more

McDonald's - Quick lunch - Burgers Near Me - Kissimmee, Florida

I haven't been to McDonald's in a while and I decided to give it a try again. Should not have done that. I paid extra for 2 sauces and I didn't even receive the 3 sauces that come along with the meal. So I got no sauces for 20 chicken nuggets. They seem to always get the order wrong no matter what you get or where you order from. read more

McDonald's - Twenty piece nuggets with no sauce. - Burgers Near Me - Kissimmee, Florida

wow just wow amazing the workers amazing the store drive thru EXCEPTIONAL honestly they did amazing and quick for 6 nuggets

Worst service I've ever experienced--and from the manager! On Friday, August 29, 2025 at 5:15pm, my husband and I went to McDonald's. The location was experiencing a power outage, so we simply asked if our online order would be automatically canceled or refunded. Instead of providing help, the manager was extremely rude, dismissive, and spoke down to my husband in a completely unprofessional manner. For someone in a leadership position, her behavior was unacceptable. A manager should set the example for professionalism, patience, and respect--especially during difficult situations. This experience showed the opposite. I left feeling not just disappointed, but truly disrespected. If this is how the manager treats paying customers, it reflects poorly on the entire restaurant. read more

I want to thank you for the most outrageous food poisoning we have EVER had--wrenching, purging and pure exorcism at its core. We were throwing up food from 2023?! Who knew a "chicken nuggie" could be possessed with Satan--himself?! As my WHOLE FAMILY had to be brought to the Emergency Room, I'm left with the following image of our time together... read more

McDonald's - 6 pc. Chicken McNuggets - Burgers Near Me - Kissimmee, Florida

they took over 50 minutes for a drink and a small fry, they are understaffed and rude!

Terrible wait time. Went inside to pick up our online order and there was no way we could. Went through the drive through and it took an hour and a half to get our ice cream. Not a very good experience from someone who loves mcdonald's. Very poorly managed. Sat at the window for 20 minutes without being helped but the guy who helped was very sweet. read more

The food was well cooked. When I walked in the were mopping and cleaning everything which was very nice. The workers are extremely kind and one of them even showed me how to take a survey to get free ice cream. This place is wonderful and well kept. read more

Food was hot and order was correct and came fast. My husband dropped his card and the lady gave him a wipe to sanitize it. We were surprised when she handed him the wipe and asked her what's it's for. She said "you dropped your card wipe it so you don't get germs and get sick, that was nice. We also used the app and she greeted my husband by his first name. That's not something I expect from McDonald. Well done lady! read more

just had a meal at this McDonald's. Yandalis helped me order and was continually taking care of me the entire meal. What an excellent employee and friendly person. Everything was great! read more

McDonald's food is the same anywhere, so that part was fine. However, listening to the manager scream and yell at all the employees was kinda much. The lady kept telling everyone how they weren't doing the right thing, meanwhile everyone in the lobby waiting on food were either upset, scoffing or down right laughing at the employees that were being subjugated to the Karen that was "managing" them. Took like 25 mins to get two happy meals and a double cheeseburger read more

Getting breakfast at a McDonald's is usually very time consuming and 7 times out of 10 not worth it. This McDonald's however, broke every stereotype. On our way to universal, a busy morning, we decide on some McDonalds Fraps. As we pull in we're greeted with an upbeat friendly hello,how are you. She carefully took our order, no rush, no harshness- this lady was all sunshine and rainbows. This kind of service started our morning out on the right foot creating the positive momentum we needed for the day! Not to mention the food was delicious. Our Griddles were neatly stacked-no cheese hanging over the side. Our frappes were ice cold and freshly made and stayed cold (I turned the AC down in 90° weather). The whip cream was filled to the top accompanied with a neatly drizzled Carmel (no Carmel dripping down the sides, and no sticky morning hands). Most surprisingly my hashbrown was not greasy; I didn't know a McDonald's could accomplish such a thing. We ordered, received our food, and left within 3 minutes. If I could start my morning off with this McDonald's every morning- I would. read more

McDonald's - Sasuage Egg and Bacon Egg Cheese McGriddle Meal - Burgers Near Me - Kissimmee, Florida

They are NOT 24/7. Suggest calling First, so that you don't have to drive across town and be disappointed when you get there. I'm not sure whether it's a Yelp problem or a McDonald's problem but it's a problem! read more

Perfectly prepared steak and egg breakfast bagel. Friendly and helpful staff. Spacious and clean environment with plenty of seating.

This has got to be one of the cleanest and well kept McDonald's I have ever been to. They have one person dedicated to keeping the dining area clean. She kept the drink and condiment station well kept and she was constantly wiping tables and sweeping the floors. I was definitely impressed. The food was good, the staff was friendly, and the order came out correct and in a timely fashion. We are from Canada so we don't normally have the McRib available or cheap chicken nuggets so of course we took advantage. It was worth it. read more

McDonald's - Burgers Near Me - Kissimmee, Florida

My go to anytime I go to Orlando and I'm rushing to get some breakfast in my body. Not the healthiest thing I can find but McDonald's is always there to provide the yummiest of coffee. This location is great. Very clean in the inside. The drive thru service is so quick and efficient. Didn't get my order wrong and it was a big order. Everything I asked for was hot and ready. My food tasted good along with the coffee. I went inside to get more napkins and that was about it. Gave me the chance to go on my merry way and make it to my designated theme park of the day on time. I always frequent whatever McDonald's is near but this one is a nice one. Approved! read more

Very close McDonald's near our hotel so we decided to stop by for a quick breakfast before going to Disney. We ordered through their self order machines, got a number, and sat down by the play area so Aubrey can play while we wait. Our food was brought to the table in less than 5 minutes. Everything was brought out the right way and hot. Aubrey loved the play area. We actually sat in the play area because since it's a very touristy location it is a rather busy McDonald's. Overall we had a good experience here for breakfast read more

This location, like others, makes it quite difficult to order with a person. Need something done in a way the computer doesn't allow? Try to get a human to attend a register. But then, they've removed ALL menus from display. Need to see a menu? Oh, go back to order on the computer. read more

What kind of customer service is this!? Woman comes to our table and throws our bag of food to me. I asked her for ketchup and bbq and she refused to acknowledge me and walks away with major attitude and the order was wrong. This place was so rowdy that it was terrifying. Maybe it was thug night or a tourist nightmare destination. Stay away from this place. read more

This place sucks ! They can't get a simple order right. They charge you and forget to add all your food.

I understand things do get busy around here during lunch but some chicken nuggets and French fries should NOT take over 30minutes let alone 45. I ordered at 11:48am and FINALLY recieved my order at now 12:37pm. If your looking for a quick stop before heading into disney world, I'll advise you to go to burger king across the street or any neighboring destination. It's not worth the wait here. read more

So everyone in this drive through has been here for at least 30 minutes... missing food. No straws... no napkins. We only ordered a couple things. Food was borderline nasty and most wasn't made right. read more

After 22 hours in the car stopped to pick up a "quick" curbside order. Been sitting here for over 20 minutes...so far! Unbelievable! Terrible! read more

The best one I've been to in America. The manager was efficient, had staff to clean the whole time, and amazing crowd control!!

Eventually I'll learn my lesson and stop coming here, but it's the only location with a playground in the area and that's the only positive thing about it. This location has been sub-par for years. Not too long ago they completely refurbished the inside giving it a nice modern look, but nothing changed as far as cleanliness and service. It doesn't matter what time of day or how busy they are, the inside is almost always messy, and the service is almost always extremely slow. read more

McDonald's - Sometimes it's worse than this. - Burgers Near Me - Kissimmee, Florida

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People try to tell me yo a chicken nugget is a chicken nugget, chill tf out. WRONG! They aint never had a perfectly cooked nuggie frol this mcdoodles thats fo dam sho. I ordered from this toilet baby restaurant called Flippers and thr pizza showed up burnt to a crisp. Like I wanna go dump it in a lake or pond so beavers can use it to shore up their dams thats how horrid it is. So. Whaycha gonna do whem you spend 19 of your last 30 dollars on a craphole like flippers (srlsy who named it that anyways they should get a boot up the arse). And shame on the grubhub algorithm for suggesting them to me. It seems like grubhub seems to think I actually enjoy waiting 2 hours for a pizza a starving donkey wouldnt eat. Any suggestions on how to fix that?? Anywho I digress. Where you go when GH lets you down? This mcdonalds. Boom perfectly microwaved chicken that just rocked our socks. I could only afford 30 pcs but we cut them up into slices so the kids thought we were chicken nuggy Gods and it wotked. Great job. Saved my life and my quick thinking I think is gonna get me a little action from the wife and hopefully she can see past the sorry i am broke af bit. Thank you doodlez. Much love from the Buffet family read more

Very busy place but the auto order system makes it easy to run in and get what you want. The place was huge which makes it a fun meal for the kids. They have the variety soda machines, was clean and service was good. This is in an area close to the parks so its smart to grab something quick and cheap. read more

Lots of crew, not a lot of help for the two poor workers doing what seemed to be everything. Otherwise, standard McDonald's fare and pricing. read more

I came here because I was in town to run the Walt Disney World Marathon and I always eat at McDonald's before my races. It was located across the street from where I stayed. The dining area especially the drink dispenser station was a mess. Most of the time, the floors had trash. Otherwise, it's just your regular modern looking McDonald's with the same usual food menu on a fancy monitor display. Don't come here expecting fine dining and you should be fine. I thought that the deluxe quarter pounder was pretty nice since I normally get the Big Mac meal. read more

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McDonald's here is not that clean. Came here with my friend and found a majority of the tables were dirty. One of the things they had were kiosks which was cool. Other than that, service is pretty slow. read more

Passed by the drive through. It was a longer wait than the usual. The lady taking the order kept laughing (not sure what was so funny). My sandwich was burnt and they didn't include napkins with my order. Not happy. read more

McDonald's - Burgers Near Me - Kissimmee, Florida

It was clean, the service by Andrea was very good: she was knowledgeable, very attentive and nice. Always had a smile. We had breakfast here. It was decently fast. Regarding the food, the eggs looked shiny/wet and the bacon looked like plastic... read more

If I could give the place 0 stars I would. They only have 2 kiosk working, the rest weren't working. The drink station was nasty. Pop was all over the floor and the counter. Tops were thrown everywhere. But they want more money to work. read more

Fuckin idiots can't get an order right to save there damn life lucky I noticed when I pulled off or mfs would've had a McGriddle to the face

Food was so-so as far as McDonalds goes. The service on the other hand was very poor. They had lots of crew members but none of them seemed to know what to do. They just kind of stood around waiting for their manager to do everything. Many crew and at least two managers in there working to prepare food in front of the line and another behind in the grill area. My food sat on a tray for about 3-4 minutes before I had to ask to be given to me. As I waited, I saw others having to approach and ask for their food as well. read more

McDonald's - Remodeled restaurant with an updated play place. - Burgers Near Me - Kissimmee, Florida

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