Absolutely hands down the WORST customer service experience I have EVER had in any restaurant,…read moreperiod! I'm new in town and rarely eat fast food, but it's slim pickings out there, FarmCountry. The service was terrible! Just horrific! From obscenities flying out of the kitchen to rude comments being made, employees bitching about having no idea what was going on! The drive-through line was very long; I'll give them that; however, the customers standing in the front of the shop were all but forgotten. I mean zip zilch zero natta nothing, no service what-so-ever! A man was waiting for his online order for over 20 minutes. I ordered from the kiosk like the VERY LARGE SIGN on the door asked patrons to do. Sooooooo I waited, waited, waited and waited some more! Now, mind you, it's a half-hour drive to get home, so while I am starving in the dining area waiting on my order, I'm fuming inside. Calm, cool, and collected on the outside. When FINALLY they call my name for pick up, I look in the bag and low and behold: THIS IS NOT WHAT I ORDERED! I was so annoyed at this point I just smiled, said thank you, and exited the building, guaranteed NEVER TO RETURN! What a joke! The food is sloppy, messy, thrown together, and wrapped improperly. There was very little inside the "burrito," if you could even call it that. Again, it was not what I originally ordered! How sad is it when you have absolutely no respect for your patrons or yourself enough even to give a crap!!! To look someone in the eye and hand them over subpar food. I understand that employees are at a premium right now, but the owner of this establishment needs to go undercover and see what's going on! It's completely chaos!

Chicken nuggets are fire. Fries are tasty and Tacos are good. Quesadillas are always a tasty treat.read more

Door handle was loose. Dirty windows. Dirty trays. Tables were not well cleaned. Ordered…read morecoffee and Cinni Minnies. I was not able to drink the coffee... it had a chemical taste. The Cinni Minnies were cold and had not been baked. More like raw dough. Very disappointing. The counter person who took our order was gruff and acted like we were interrupting his day. They do not serve decaf coffee which is unusual. I am not sure why the reviews for this establishment are consistently bad for many years. This could be a money maker if someone cared enough to take care of it and manage it. I wont go back. I always wondered why there were no cars at this Burger King. Now I know why.

Don't waste your money or risk your health at this location. The food that was served was not…read moreserved at food safe temperatures. Ordered 4 items only got 3.

I mean... it's KFC. My daughter loves this place. Me... meh. It gets 3 stars bc of her…read more Half of your order is just breaded bone. Give me the option for just leg and breast!!

I went to KFC for supper and the wait was so long and they said the pot pie would take 45 minutes…read moreto be done. I'm not coming here back for a while. Corporate should know about this.

The sandwiches could be made better. The employees don't wash their hands, they are always cussing,…read morecussing at each other. Touch the floor before touching the food. The staff doesn't listen to management.

I got 41 nuggets instead of 40 ten out of ten must have great atmosphere and an awesome staff as…read morewell as a great playing area

I love subway but was very disappointed with this restaurant. first we walked in without a "welcome…read morein". The least they could have done was tell us that they would be right with us since they were working on online orders. It took at least 7 minutes for them to even acknowledge us standing in line. Our subs were both wraps (which he put on flat bread, but we didn't say anything so that's our own fault) . i could have gotten a 6in sub cheaper and with more food. They charged us for a 12" sub when really, this wrap was smaller than 6". nearly $20 for a snack.

Paid upfront for an order. Went in to pick it up, was informed that they didn't have the type of…read moresub available that I had ordered. This wouldn't have been a big deal, but a refund request was refused. A replacement sub was offered but it didn't cover the cost of the sub initially paid for. Poor store ownership, the staff left a lot to be desired. The local Walmart has a far better Subway and attentive staff. Looking at 'recent' reviews online shows the stores true colors. Unfortunately this location has slumped beyond downhill.

There aren't a whole lot of restaurant options in Kenton, but I always know I can count on Arby's…read morewhen I need to grab food when visiting family. Most recently we came pretty late after a very long day. We got our food quickly and everyone was friendly. Is Arby's the best fast food chain? Without a doubt (in my opinion). How can you beat a roast beef with horsey sauce and curly fries?

The only employee that served my friend and I gave the best representation of the company. Kelton…read moreSpearman was so kind and treated us with a smile. He should be promoted ASAP. With a line out the door and the drive-thru, he kept his calm and was able to effectively serve everybody. Not to mention the chicken tenders HE made were amazing. Shout out to him!

I get the chicken fajitas without green pepper. I have had them several places but Salsa's…read moreseasoning is the best EVER! If you are in town it is definitely worth going across town to experience!

The service is super slow, especially when you are waiting to be greeted or seated…read more The staff is lovely, always. Especially the owner. Prices are great, and food is good also. I love the vibe inside the restaurant as well!

I just went out of my way to go here and they are closed at 4:44 on a Thursday. Place was empty of…read morepeople.

milkshake too thick it was like trying to suck a bowling ball through a garden hose. Mcdonald's ice…read morecream machine runs better than this joint. 10/10 don't recommend

Staff is very rude and impatient. I have never waited less than 10 to 25 minutes for my food. They…read morealways give me cold fries. I watched a girl make me sandwich WITH OUT gloves. I have never been so mad or disgusted. She was mad when I asked for a manager to remake my food properly and cleanly. Now I always go in for fear of contaminated food.

This is an amazing place to eat, great food and the service is amazing. The owners really do…read moreTake the time and effort to make this the best experience.

Tried this restaurant, for the first time, in my hometown of Kenton, Ohio on Friday night, April…read more15th, 2022. This has got to be the worst restaurant in town! Even McDonald's is better than this place! My son was in town and I wanted to treat him to a great dinner.....thinking that this was still the Basil Restaurant. Apparently the place has changed hands and is no longer the classy eating place that it had been! The menu consisted of mainly breakfast food and some sandwiches and fast food side items. There was no dinner menu at all! The prices for the food are outrageous for what food you are getting! I was extremely disappointed and will NEVER go back there again! There will be no good review to my friends and family either!