This is our second time of this happening. We go in and stand there and no one takes our order. usually the person who works cashier is also helping wit the food... they greet you. It takes a few moments, but usually the cashier will come over and take your order.. again tonight if we walk in we stay there for a few minutes. No one takes our order. They're all working on drive-through so we leave at 7:55. We walked out of the store. There was only two cars in drive-through yet no one could take our order.... They need a cashier who's just a cashier... We t to Sonic instead 100% will do it again. Sorry Wendy's you lost a faithful customer who is tired of not in service. read more

Horrible customer service and they took forever to give me my order and they closed up the store way earlier then any other Wendys

I ordered on the take out lane. I waited about 15 minutes or so for my order and that's expected, but what is not expected is a warm burger and cold hard fries. not appetizing at all. I threw out the order. read more

Went to Wendy's 10 725 claim to be out of sauces and gave us dog water. Food will never go there again. Do not recommend person working in the window at 6:10 was a complete dic if I could O stars I would read more

Clean interior Food was not horrible they just had it made already so if you want it fresh make sure to ask The service was okay I said I wanted a medium meal four times before he understood so not great service but besides that nice place. read more

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We have been coming here for years! The food is always consistently good! Very nice staff!

I was just at this Wendy's on plank road. They have English-speaking people. Which is important to me because then uncapable of making an order And Getting the Is right order. my in-and-out time was less than 10 minutes. The order Was correct. read more

Just ignore you when you're standing at the counter waiting to order. No urgency to take an order or even greet you. Talk about customer service!! read more

they are completely out of burgers and thin mint frostys since their incompetent crew can't order enough stuff!!

window personall are not polite and can't seem to give your order correctly. I ordered am orange juice which was not given to me until asked, I also ordered a coffee and the girl didn't give me something to stir my coffee with, luckily I was preparing it in their parking lot and drove back through the window and the same girl helped with an attitude when I asked her for coffee stirrer, didn't say much turned around closed the window and came back and handed me a plastic knife no apology at all. Additionally the sandwich tasted as if it was all just thrown into the microwave read more

My offer was cold and the lady at the counter was not nice infact she said that she couldn't help

had ordered baconator and started eating. As I was eating I noticed a taste of mold from the bacon. I threw everything I ate up as a result. I will not be eating here again very unhygienic and often gets orders wrong read more

I ordered a salad and baked potato at the drivethrough. As of right now I have been waiting in my car for 10 minutes for the baked potato. They had me pull up like they do when something isn't ready. read more

Constantly come to this resturant and orders are awlays wrong. Came tonight 30minutes ago thru the drive thru and missing my 4 piece nugget and asked for a plain hamburger that had everything on it. I dont know why ordering off the dollar menu has to be so hard. I will not be returning. read more

You all need stop serving raw spicy chicken sandwiches, the last couple times o have order the chicken is still spongy and rubber like, freaking gross...never ordering here again. Not to mention your drive try is the slowest in the county. read more

Just went through drive thru fries were hot . But the burger was cold and the texture of the meat is very weird . Has no flavor cold and like stated the meat was a weird texture like soybean maybe!! I can't believe I just paid 20.00 for 2 number one combos and can't even stop the burger. Something need to be done. Also of customers will be loss due to the quality of the food!! read more

Not good service you should close if you're lines move as slow as they do and have the laziest covid protocol also from the manager down all very inconsiderate and rude read more

Best Wendy's around... great service and food. Manager is on the ball! Recommend 'this Wendy's over many othe

Must be cooking each burger to order. Drive thru line wraps around the building. If the burger is fresh and hot I don't mind, but if the meal isn't, well, what a waste of 20+ minutes. read more

Went through the drive through and they had literally just started lunch. It was 10:35 when I got in line (with only 2 cars ahead of me to order) and 10:55 once I got my food. I got home and of course condiments requested we're not given and the food was cold! I mean cold like it had not even been sitting on a warmer. With lunch just starting, not sure how the food could be that cold. Service at this location has been terrible for quite some time. It's a shame as Wendy's was usually my choice for a burger place but it has steadily declined. read more

This is the perfect modern and beautiful accommodating Wendy's. The food was perfect and FRESH. The avocado salad was excellently prepared. This is the prime example of what anWendys should be and taste. read more

These lazy fuckers can't get an order right to save their lives, apparently reading a screen is too hard. If you're so busy your line wraps around the building the least you could do is make sure the order is correct. Just spent 17$ on a large meal to receive everything but the large fries, and I was in that god awful line for over 30 minutes not to mention they disconnected their phone so you CANT CALL THEM TO SPEAK TO SOMEONE ABOUT THERE REPEATED ERRORS. Close it down or hire better workers because this is literally the worst Wendy's I've ever been too. read more

I'd like to be able to give a good review because I like going to this particular Wendy's but they are either out of salads after I wait in line behind 12 people or out of baked potatoes after I wait in line behind 12 people or their credit card machine doesn't work. It's getting to the point of ridiculous -- why even bother being a fast food restaurant if you can't provide fast food during the busiest times of the day? read more

food was good, but it was very crowded and stressful in there due to the location being small

This is by far The Best Wendy's! The food is always hot, and the employees are Always courteous. Tonight the computers were down, yet they were polite and even offered a free frosty due to the wait. This is the Only Wendy's we frequent ! read more

Best Wendy's ever I went though the drive thru and was created very nicely by a worker named Anthony and he was ver kind and got my food out to me on time read more

This the best Wendy's I've visited. The manager checked on while eating and the offer free mini frostys!

I understand fast food tends to be a first job for a lot of younger people. But what happened to the old days when you had a manager or two on duty. I have no complaints about the food but the screaming and shouting coming from the kitchen was not very pleasant. Just seemed like chaos the whole time we were here. Like being at a teenagers house party while the parents are away. read more

We come here often for lunch after church. The menu changes often which is nice, but we usually get the same things-chili, baked potatoes, and some kind of sandwich. We tried the Gouda bacon cheeseburger and it was fantastic! The service is always good and fast and the food is fresh tasting. We get great value and great food every visit which is why we visit often. It is usually very clean also. read more

The guy on the speaker sounded like he hated life and the girl that handed us our food just gave it to us and closed the window never said a word to us. Just rude read more

The food was amazing. I'm not a salad eater but the one that was prepared for me not only filled me up but taste really good. My kids meals I got were hot and fresh. The service was fast and efficient. I traveled 15 minutes from home to come to this one because the one in Southpoint is awful. I would recommend this location to anyone. read more

Every time I come here the fries are gross. Because they never change out there cooking oil. Even there nuggets have a weird taste to them too which I'm sure is due to oil. read more

The staff were extremely rude yesterday. Not a single word even after I said thank you. Just an mean stare.

We came in with a group of eleven children and four adults...The manager helped organize our order with the children! Excellent service! He nailed the order and even took time to compliment a new employee on a job well done! read more