I would just like to start off by saying if you're reading this while the Krabby Patty meal is still a thing at Wendy's don't bother. all it is is a Dave's combo that "Normally" costs $6 with a pineapple flavored Frosty that costs $2, Minus the soft drink by the way. But because they named it the Krabby Patty meal they want to charge you $12 for it. Do yourself a favor order the Dave's combo and a dollar Frosty and save yourself $4 per meal. Do they honestly think people would not notice, shameful at the least With that out of the way I would like to say this particular Wendy's is surprisingly clean and I found the customer service to be great. Which is surprising because most Wendy's I have been into in the Greater Dallas area have been a disaster, so it is refreshing to see one that has a higher standard. Our order was made swiftly, Fresh and correctly, which is also nice. Now I have only ever been to this location once but it was at dinner time and they were rather busy so that's saying something. * For corporate I don't know who needs to hear this but gimmicks don't work, all you do is alienate your customer base and hurt the brand. If you want Increase sales you need to lower prices and raise standards across the board, think In-N-Out Burger or Chick-fil-A. Sure you will take a hit in profits for a little while but the increase in customers will more than make up for it over time. read more

Wendy's - Fast Food Near Me - Forney, Texas

See all

I've never actually wanted to ever post an angry or serious review in my 22 years of living until now but I am so unbelievably upset right now. Lived in Forney almost my entire life and sad to say I've had nothing but bad experiences of this establishment. My drive thru experience was not very pleasant, the person in front of me was arguing with the cashier from the looks of it. and after the car pulled forward and I approached the window, the cashier unprofessionally said "did you see that shit bruh, damn" but the real reason why I even wrote this review was because when I get home and look at my food, There was mold in my Chocolate frosty....Mold in a frosty.... How is that even possible!?!?!? Very dissapointed and I encourage everybody to not come to this specific Wendy's ever again!! Unfortunately I immediately threw away the frosty and was too infuriated to even think of posting a review. I am beyond enraged... read more

Service is horrible. I asked for a frosty cream cold brew and the lady working at the drive thru informed me that Wendy's has never had this item. I'm from seattle so this may have only been something in that state. My breakfast was cold as ever which i have never been to any wendys and gotten cold breakfast fries nor regular fries as i praise wendys for always serving hot fries. This place is a disgrace to call itself a wendys. read more

Needed a quick burger and there was a long line at Whataburger. Surely Wendy's can help me. Ordered one burger meal with no onions & no tomatoes. Easy right? Apparently not, got both. Went to extra effort to do it wrong. read more

I'll NEVER & I mean NEEEEEVER go to this location again! I didn't even order anything!!! I walked in, waited 2 minutes to just be acknowledged but that didn't happen. I was ignored the entire interaction so I walked right out to get food somewhere else. All I wanted was fries & ice cream. I'll definitely be contacting corporate because that's ridiculous! read more

I went through the drive through, first off it took a really long time, I ordered nuggets, I get to the window and the guy tries to hand me what I thought was a water, I said I didn't order a water, he said it's not water its a sprite, I said I didn't order a sprite, he then said in a really loud voice "well what the F$&K did you order then"....first of all its your job to know what I ordered, second, why are you cursing at me, third....my 3 and 6 year old are in the car with me is that really necessary....completely unacceptable. Who is training these people? Who is supervising these people? If I cursed at or even slightly raised my voice at one of my customer at my job I would be fired immediately....just crazy. read more

I pulled up to Wendy's and at first the lady was a polite, but then she soon got frustrated and when we looked back in our receipt, she gave us a kiss big bag insead of regular big bag. No big deal we told them about it and we also saw that she had a large drink on it which was $3.19 an extra three dollars that didn't need to be added to the meal so we went back through the drive-through to go and get our refund and our regular big bag, the manager proceeded to be unprofessional had an attitude close the door in our face and ignored us and was overall the worst experience I've ever had at Wendy's community before read more

It's ok I guess it was ok but they were way to long and my food was not so good and they put dr pepper and I asked politely for Coke and I wanted ranch and some barbecue sauce and some ketchup and got it all wrong and they were so rude when I asked them for ketchup, to you just threw it at me so I'm going to keep it a one star horriblenesses NOT A Good STOP AT read more

Wendy's - They threw it all at me It was so rude of them the Bacon Double Stack Biggie Bag burger tasted horrible It was undercooked. - Fast Food Near Me - Forney, Texas

WORST SERVICE EVER! Order took 27 minutes (placed at 6:09pm, given to me at 6:36pm) Burgers were cold, bland and mediocre taste. Only reason we stayed was my kids wanted to try the Krabby Patty. So disappointed in a sandwich that had created so much hype. Restaurant was dirty, soda machine out of most product, staff clearly struggled to fulfill orders, multiple people standing at the counter waiting for their food. Simply horrible! If Wendy's stands behind their product, I demand a full refund. I had no choice but to give it 1 stars...If able I would have given ZERO stars. read more

POOR CUSTOMER SERVICE! Waited in line with no one in front of me for 15 mins. Still didn't receive service! With a manager on duty front line ! Poor service! read more

Worst Wendy's ever... they have like 10 peoples there and just 2 are really working. I waited for 30 minutes for a mobile order that "was ready" at 12:17 and when I arrived I could see how the woman who prepares the burgers was reallyyyy slow and made like 10 burgers before mine that was waiting there for like 25 minutes. read more

Personally I would rate this place with no stars at all but I can't. First off we started and we ordered Two chocolate frosty's and one of the new strawberry ones. They told us that they had to prepare the two chocolate ones because they had none ready. So we waited but thirty minutes later nothing, so we went in and apparently they hadn't even started to make them. I have never seen such terrible communication in the the kitchen, and by the time we actually got them they weren't even prepared correctly. Overall this ruined my experience at this Wendy's and I will never go again!!! read more

I'm back, but nothing has changed. Employees work at a glacial pace. Ordered two salads, one drink. The lady in don't waited so long, she demanded her money back. I had to tell the kid at the register to give me change and hand me the two salads sitting behind him. No one was in the dining room. read more

Food here is mediocre sometimes fresh sometimes not so fresh. Service is kind of like their food it's not that great. The ambiance of the place is Very unprofessional, you can see it on their face they dislike working there and could careless about you or your order. Apple Pay is always down and if you have an online order you can not use drive thru even if it's already paid for and you have your phone to show proof of purchase you're required to physically walk in to pick up order. They are also 7 out of 10 times out of BBQ sauce. read more

Nobody greets you when you walk in. You'll be standing there for 5 to 10 minutes. They look at you and see you but will not say a word. Poor customer service. And long wait times. The manager was frantic last night and didn't know what he was even working on. read more

I only come here because its the only Wendy's in town and I don't feel like driving an extra 10 minutes to the next Wendy's. I like getting Wendy's because the $5 biggie bag is hard to beat but this place makes me hate going now. They always mess something up. They never give the right sauce, half the time when I ask for spicy nuggets they give regular and a few times forgot the nuggets all together! The employees always have an attitude and are rude for no reason. Never met a nice employee here. read more

They forgot a whole bag of my food and I had to come back. They also (despite me saying it several times and having to come back) forgot all the sauce for my food except 1. read more

I wish I could give them 0 stars. It's always SOMETHING with this wendys. One time, my food isn't hot. Next time, they're out of sauce. One time, the guy didn't even give me all my change. He just gave me a quarter & I know I should've had way more than that. This time, they didn't let mt brother know until after he paid and was getting the food that they were out of chocolate frostys. If we knew that when we ordered, we would've left! I don't even want the food without the frosty, and now I have no choice cause y'all can't even tell people that you're out of an item! read more

Just went to Forney Wendy's. Big sign in parking lot and again on restaurant windows. All sized soft drinks $1.00 at Happy Hours. 2pm thru 5pm and after 10pm. It's 3pm. I order a medium drink and it shows $2.19. I tell the cashier that it's Happy Hour and should be $1.00. She doesn't know what to do. Finally, asks me if it's OK for me to pay the $2.19? I ask her if it's OK if I take down the signs. So, I overpay and won't be back. Nobody in the Wendy's could handle it. Train your employees. YIKES!! By the way the soft drink had almost no fizz. So, couldn't drink it anyways. Burger and fries were good. read more

Despite mustard not part of what is listed as a topping for the Wendy's single, my burger from Wendy's in Forney TX came with mustard. I HATE MUSTARD. I worked at Wendy's over 20 years ago. read more

This place is so so so slow Sponge Bob would say 10 hours later you get your order. Then you are mad that the food is cold. read more

Again, the Wendy's in Forney Texas does not order the coupons or the deal's offered through the Wendy's app. read more

Wendy's - This is a picture of the Baconator. The largest one they sell. Pretty lame - Fast Food Near Me - Forney, Texas

See all

BAD CUSTOMER SERVICE the dude literally did not talk burned old fries definitely do not eat here Wendy's is horrible I'd get chick-ful-A do not STEP FOOT THERE bad reviews on here already EDIT 30 mins later my stomach hurts because of that strawberry frosty and it was really meltly read more

I love Wendy's food if I need fast food but this place is awful. A computer robot would easily replace all the workers here with ease. They are slow, they are rude, and they act as if customers are disrupting them. Avoid this place like read more

Awful... slow...just awful. I think Forney clearly needs another wendys...hopefully not same owner or management. It used to be great 4 years ago.... I don't know whats changed but its awful now. Slow, rude and my order is NEVER right. read more

Didn't give me all my food didn't realize till I got home they shorted me a burger towns to busy to drive back over for that wait time was slow as well read more

Today, I have officially encountered the rudest, snobbiest, most miserable young woman from any drive thru restaurant that I have visited. Now, I know it's the drive thru at a fast food restaurant, but I AT LEAST expect sub-par food and customer service. Here's some advice so others don't call corporate or complain to the manager like I did: 1. When you don't put the order on the screen, don't get an attitude when a paying customer asks you to read the order back. 2. When you get that order wrong, don't get an attitude when it's clearly your fault. 3. When you don't hear the customer correctly don't say rudely, "What'd you say???" with that most annoyed tone in your voice. 4. Don't roll your eyes when someone asks for condiments, when you didn't even offer it to them. The manager told me she would pull her in the back and speak to her about this. I doubt she will, but here's my warning. Don't come here and expect hot food and good service. read more

It's gotten worse! Managers screaming at Employee she hates him, the humping another one emulating sex! 7 year with me , corporate calls did no good. Oh and food tasted like been sitting for hours! Call corporate if you agree. (614) 764-3100 It's owned by muy hamburgers! read more

I hate this place. I will never come back again even if is the only place open in Forney. The cashiers are so rude and always on a bad mood, seems like they in a hurry but the place is always empty, I ordered a order a chicken nuggets and they were part hot and cool from the middle they always missing things and they get mad if you asked for ranch or ketchup. Worst place to eat in Forney. read more

Ordered a chicken sandwich because Chick-fil-A was closed and it was terrible. It tasted old and was dry. The employee at the window was not friendly either. read more

If I could put no stars I would. we got my 87 year old great grandmother out of the ER. She wanted a chicken sandwich. We got home and found her sandwich was completely raw. I hate this Wendy's. I have only been there 2 times in last 5 years and could have had salmonella both times. AWFUL service. read more

Ridiculous,, order several orders of chicken nuggets. They ask what sauce. They'll them sweet and sour. And again at the window. Get home. And guess what. No Sauce!!!! What morons!!!! read more

The worst place to eat at, don't go there, the Mgr is just like the employees rude and no customer service what so ever, zero stars for this Wendy's read more

The employees are rude and unhelpful. I work for DoorDash and the Order I'm picking up is never started before I arrive. I come in and tell them the order name and they simply start working on it as soon as I get there. It wastes tons of my time. I hear them complaining in the back about various things with customers in the drive-through. When I see them hand me bags of food That are wide open and tell me that they're ready to go without sealing them up, or even caring that they're not sealed up, it really makes me question their commitment to quality. When I asked about stickers to seal up the bags one of the workers says we don't have them like it's no big deal. Wow. read more

This place is SO SLOW. They seriously need to think about hiring more staff. Did i forget to mention they also forget to add my medium fry EVERYTIME i go. They need to close down or get new management AND staff. read more

The service was slower than I'd expect from a fast food restaurant, but it wasn't so slow that I'd never come back. It was during lunch rush, and the other food places had long lines. There was no one in Wendy's line. Not sure why they have a bad rep. The fries were crisp and the nuggets delicious! read more

Super long wait. Ended up getting to the window and realizing I left my wallet in the my son's diaper bag at home so ended up having to cancel so can't really tell you if the super long wait was worth it hope they show more compassion to other customers if they're having a tough day. I could at least go around the corner and use my app to purchase food at another restaurant read more

this isn't the second but the third time that they mess up my order and give me the opposite of what I ask for , my food is always cold & not only that when I bit into my burger the meat was still pink !. read more

DO NOT GO HERE! I should have gone with my intuition and went to Whataburger. Instead, I received a burger so dried out that it taste and felt like rubber! Could have probably used one of the patties to patch a tire! That's how bad it was! People work hard for their money, so you expect to get a quality product! Not here! I hope Corporate reads this, because they need serious training to bring their quality back up to snuff, like other WAY BETTER Wendy's I have visited. On a good note, the lady at the service window was courteous, but I had to repeat my order three times. read more

Love Wendy's but definetly not this nasty location. They have a girl making Sandwhichs with NO GLOVES she was texting and touching the counters. The manager said she's allergic to the gloves. Ok, put her as a cashier. It's common sense. Staff is unprofessional and flat out sorry. It's clear the owner doesn't care for repeat customers. read more