Food was great for fast food. Chicken nuggets and sandwich were tasty chicken. Kiosk to order was easy to use and customize items, people working the counter friendly. But the bathrooms are really gross. Those need an update for sure. read more

Sunday 2pm visit, went inside and used kiosk. 12 orders ahead of us. I wouldn't bother with a fast food review normally, but so many issues warrant it. Our name wasn't called out, we saw it on the Ready screen but it disappeared too quickly. We eventually just walked up to the counter and found some of our order. We ordered 4 biggie bags and we received only 3 burgers, 2 cups, and later found that we were missing a chicken nugget. After asking about the error (with a manager? Blue shirt) I was told that I only ordered 3 and was given 2 cups. Frustrated after walking to the car we went thru the drive thru for more food. One burger had an insane amount of mustard on it and another had a nice black hair in it. Pro Tip, get a receipt or order on your app at this location. Search your food before eating too. read more

Wendy's - Plain burger with bonus human hair - Fast Food Near Me - Ellensburg, Washington

You ever have that feeling when you want a salad and nothing else will do? I got that today and I'm in a small town I've never been to, far, far from home. I looked for a deli that might have a good salad, but didn't find any resounding reviews to convince me, so I went with Wendy's. I ordered a chicken Cobb salad and it wasn't too bad. It was a generous size and everything was fresh. The price was right, I ordered through my app and I picked it up through the drive thru. Dude at the window was super friendly. Oh, so yes, I wanted a salad but the app had a picture of a new flavored frosty so I added a brownie batter frosty - just a small - and it was phenomenal. read more

This was SO disappointing. They have the kiosk for ordering. The kiosk is NOT intuitive. It doesn't allow for much customization. The WAIT for the order was 15 minutes! 15 minutes for "fast food." WTH?!? And the food...sad. dry sandwich, sliced lettuce. Dave Thomas must be spinning in his grave. And this is the main stop after the pass. Stock's in the toilet. Do better, Wendy's corporate! read more

Your allergy menu listed taco salad as a gf option. The salad had corn, cheese, tomatoes and a tiny package of corn chips. It did include dressing. I had a container of chili on my tray. The chili apparently comes with the taco salad but the chili is listed as having wheat. So the taco salad is Not GF. If I would have known, i would have bought 2 size salads. This is dishonest of Wendy's. The bathrooms were remodeled to only have one gender neutral toilet. So there was a large line for the bathroom; the whole time. We were told to order on a Kiosks. So we couldn't ask questions about our food. And the burgers were way smaller than the last time we ate at Wendy's. It was 50$ for 4 people. We won't be back. read more

Best Wendy's drive-thru experience I've had. The man working at the window on 10pm on July 5th gave exceptional service and the food prepared was hot and delicious. 10/10 recommend. read more

Disgusting. I thought I'd grab a hamburger while charging the car, but while waiting for the restroom, I looked around and changed my mind. The floors were dirty, the area was generally unclean, and the staff behind the counter were coughing. That alone was enough to make me walk out and look elsewhere. Taco Bell is nearby, so I went there instead. The restroom was also in terrible condition. I saw a worker use it, flush, and walk out without washing their hands. read more

Stopped at Wendy's for probably the first time in 20 years! And I was impressed! The service was great! Prices are prices! Everything now is inflated. But the food was exceptionally hot and fresh. Their menu allows you to buy a burger at 10 am which I love! There only negative for me was the bathrooms were a disaster at 10 am already. read more

Wendy's - Cool order board - Fast Food Near Me - Ellensburg, Washington

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I ordered two singles with cheese, one regular, one with ketchup only. Fifteen minutes later, after waiting wait a bunch of other people, I got two cold regular singles, no cheese. The kitchen had a million people in it, and no leadership. Those two burgers cost almost fifteen bucks. They need to get a grip. read more

This Wendy's is in Ellensburg, and what impressed me the most was the dedication I saw im their employees who enjoyed working there. Small towns tend to hire employees who aren't distracted with larger city issues and attitudes. These workers cared for the quality of food, presentation, and efficiency of service. read more

Wendy's - Fast Food Near Me - Ellensburg, Washington

Just the drive thru but as a fast food joint goes, no complaints. Speaker was a little hard to hear but the man running it was patient All the food was fresh and served quickly. It is a regular stop after umpiring for an evening so we will be back read more

Wife got off work late and wanted a chicken sandwich. I have the Wendy's app and have only great experiences for breakfast. I oder her a chicken sandwich, fries and frosty for me. She stops, picks up odd and upon arrival to home, no chicken sandwich! Instead a cookie! To be fair wife returned to store and they made it right as far as the food. Her time and vehicle expenses not so much. I would 100% discourage you from doing business with them after 9pm. Breakfast crew, 100% approve. read more

We had a takeout order. No napkins, never asked if we wanted ketchup etc. the fries were cold!!!

Food was good for fast food Service was quick and ready with order when we got to window in drive thru The restaurant was clean and nice looking. read more

Horrible management! Sunday lunch rush, we waited in line in the lobby for 20 mins.. then once I got to the register the little lady told me and 13 people behind us " we are not serving anymore!" I asked what they meant by that then the manager comes out saying "you can go somewhere else if you like, we are trying to catch up" We turned around and ordered from the machine.. First off! Choose your words wisely! He could of said we just need a quick minute to catch up here" not! "We are not serving anymore" Another family came up and asked the same confused question and left. We got our food in the same amount of time. Learn to manage a lunch rush with the 20 workers you have in the back.. learn to speak more professionally so paying customers understand read more

I read Emily's review, Kristy's review, and Kevin's review. I decided to order the same thing they did. My small frosty arrived in 49 seconds. My cheeseburger arrived at one minute and two seconds. ... Just saying! Come on Ron, $1.59 for a small frosty is pretty reasonable! - Scott read more

it's a hit of miss some days it's hella greasy other days it's great. They did mess up my order over 3 triple baconator i got singles and was like wtf is this lmao. i didn't enjoy the recommended lemonade was poopy. read more

This Wendy's is wonderful! When I went up to the counter to order, they offered me an order of food that was recently cancelled for no charge. They could have thrown it out or given it to their staff to eat, but instead offered it to me. Their service was very quick and friendly. read more

We got the Breakfast Chicken Sandwich and they were so good with the honey butter. We also ordered the Bacon, Egg, Swiss Cheese Croissant Sandwich and they gave us a pork and egg sandwich. We called them and they made right on the error. That is the one thing about the Manager down there, if you contact them they will correct the order. Out of all the Breakfast sandwiches at the fast food places I will always go to Wendy's since they started making them. read more

Other than the fact they have Coke products, pretty much do like the Burgers they have here, and Love how the meat taste like it's fresh and not frozen. I also think that they have the best Chicken Nuggets around. I also do love their Breakfast Sandwich, which is very good! I love Chili, but the Chili here i don't care much for as it's too watered down, for the most part if hungry and on the road, Wendy's is in general a good place to stop, BTW, if you want hot fries, ask for no Salt, they will have to fry up a new batch! (The only drawback is you will have to wait for the Hot fries- so it will add another 5 minutes to you're stop here) read more

Paid extra to add bacon and pickles onto both of my wraps and didn't receive any of the customizations and didn't realize until i got home. Very disappointing. read more

I honestly only go here on the way back to Seattle sometimes but I gotta show some love cause the burgers here are wayyyy better than the Wendy's by my place, which have been cold and dried out the last couple of times I've been there. read more

Wendy's - Dave's double - Fast Food Near Me - Ellensburg, Washington

Terrible! Terrible! Terrible! We paid $14 for two chicken sandwiches which were awful. Chicken dry and flavorless. Small bit of mayonnaise that only covered a fraction of the bun. Tomato was a tiny thin end slice. Guess the pickles were ok. Will NEVER come back. read more

I never thought about leaving a review for a fast food joint, likely as I rarely eat at one. Aside from challenges communicating with the cashier (not a language barrier, just a competency issue), they've got different prices for the same items on the menu vs plastered on the windows. Very confusing and seems it's a merchandising tactic that I view as questionable at best. read more

The overall feel of the place is okay. The food is nasty Mushy fries, had to pick through for actual edible fries. The chicken nuggets were soggy and barely warm and the hamburger and cheeseburger were disgusting. They've done a great job turning us away from fast food. read more

The customer service is just abhorrent here. We requested a spicy chicken sandwich with no Mayo, as there's a deathly allergy. We find out our sandwich has Mayo at home and must take a 15 minute ride back there. We called ahead and spoke to KATIE, and she grudgingly requested we return for a replacement. We show up and the window boy, SAMMY, gives a great deal of attitude since we complained about the possibility of an allergy. When we asked if there was definitely no Mayo on the replacement sandwich, since we didn't want to return again, KATIE suggested that we DONT return. Call me old school, but I believe in receiving the exact item I ordered even if it's fast food. This establishment needs to reevaluate the meaning of customer service. read more

Not bad for a fast food place. We eat here a few times per month. However: I just noticed that the small frosty is $1.59!!! WTH? I guess I will have to tell my kids that yea we can eat at Wendy's but no way in h#ll am I going to spend $1.59 on a small frosty. Oh yea... I won't be adding the $0.45 "American cheese" to the $7.89 chicken burger anymore either. :( read more

The staff working at 10:45 at night on june 5th refused to take our order. granted it was 15 mins before closing but it's a college town on saturday night which i feel is guarantee that people are going to want late night food and we even tried asking if they weren't taking orders and they ignored us. good thing they have good frostys. read more

Wendy's - us being sad about NO FROSTYS - Fast Food Near Me - Ellensburg, Washington

Super friendly and efficient counter personnel. The burger was very well prepared. Most impressive with the clean and crisp lettuce on my burger. Clearly this Wendy is well managed and supervised. read more

Ordered in the drive-thru a couple weeks ago, a crispy chicken sandwich with fries and a Coke. The chicken was OK but they put one moderate-sized piece of lettuce and a tiny slice of tomato on the burger. Not cool! Then the fries were soggy and terrible. Come on Wendy's, you can do better than that. What happened? The chicken sandwiches and fries I used to get 3-4 years ago in Yakima were delicious. read more

Terrible service, the people in there were talking and not preparing my food at all, and the food looked nothing like the picture. I got the home style chicken meal, and the fries were soggy and cold, while the chicken burger itself had nothing but chicken and bread. Never going back. Poorly run. read more

I never write reviews but we just experienced the worst service. We went thru drive thru and ordered a taco salad along with some other items. We waited for about food for a few minutes and then the window opened and we were handed two bags and the window closed. We started to pull away and Noticed that we were missing our salad. It was too late to talk to the man in the window so we went in and were told they did not have taco salad. So we paid for a taco salad and no one said that they didn't have taco salad and just sent us on our way? We then said okay give us a bowl of chili, mind you having to go back out to the car to ask the person what they wanted instead. They said well we don't have chili. So another trip out to the car. Came back in and said okay give us a baked potato where the manager proceeded to ask us what kind...chili and cheese? No we were just told you don't have chili and cheese...oh yeah! So we ordered the bacon and cheese and we were refunded some back for the difference. Waiting for the potato (for much longer than we should have) they told us they were out of potatoes. What the heck? After the worker told us this is not my business and manager walked off we just drove off. What a horrible experience, that should have never happened in the first place. If you are out of items the whole staff needs to know...and if chili is one of your main ingredients, you shouldn't be out of it! I feel this location is very poorly managed. read more

Just passing through and got the worst baked potato EVER!! I asked and paid for extra shredded cheese on it as well as extra bacon along with sour cream and chives. Well, there was some shredded cheese and ZERO cheese sauce!! Really!? Also my son ordered 2 cheeseburgers and the buns were hard and one was missing the CHEESE!! Holy cow!! Terrible food read more

Sooooo slow!! Stopped to get "fast" food while driving thru town and it took over 30 min to get my good, at a drive thru!!!! Was asked to pull forward and waited for my food! Why.. I dont know. Avoid this location read more

I don't normally write bad reviews on fast food places. After all, it's fast food. Obviously there is a lack of employees throughout the Ellensburg/Cle Elum area, where I spent a few nights last week. This location was also understaffed, with a harried manager and a skeleton crew. For dinner on a very busy vacation/holiday Friday. The facility was dirty--normally you expect a bit of this but most of the tables and several places on the floor had food debris and trash. I guess the kicker for me was getting a side salad, like I have been doing for 20+ years, and getting brown iceberg lettuce with some chopped tomatoes and grated cheese. Leftovers from the hamburger line. According to Wendy's website, it should indeed have had the mixed greens, cucumber, and plum tomatoes (no cheese) that I have always known. So if you don't have it, don't fake it! read more

I've never had a bad experience with this Wendy's! They always get everything we've ordered in the bag (unlike the McDonald's in town which is usually missing at least something from even simple orders) and the special orders are always perfect! They've got the best bacon of any fast food in town, never run out of frosty even right before closing, and they aren't ever upset about the free small frosty keychain tag even if we've forgotten it until last minute. Not sure where all these bad reviews are from but I've never had a bad experience here and they're literally a fast food place, not some Gordon Ramsey chef salads man... read more

Image the nightmarish scene: You are working a normal shift, then BLAMO! you are hit with a 14 person order. Well, our group passed by twice, once on the way to Spokane and once on the way back. The crew were really friendly and helpful and were eager to accommodate our large group. The food came out pretty quickly and it was hot and freshly made. We had no complaints about the food we were served, everything was wonderful. We were all able to find seating in their spacious lobby. The main part of the restaurant looked clean. The only gripe I had was a small one. There was paper trash everywhere in the restroom, making it appear dirty. However, it did not smell bad, nor was there anything funky about it (except the strange patron before me that left his cup half full of Sprite in the stall... No I didn't partake in the beverage). Overall, this has become the custom of our group. Gas stop at the Cirkle K, snack stop at Wendy's. Keep it up guys, and we will be back! read more

I really like Wendy's; however, the Ellensburg location is a dump. Its so bad, that when the garbage was full, they put a sign over it instead of emptying it! read more

Minimum wage is too high for these idiots........ I assume they aren't college students, as they are highly unintelligent. Employees outnumbered customers, yet there was still a LONG wait. As well as disgusting dining conditions, and they screwed up our order. read more

Like long waits for "fast" food? If so this is the place for you! Went to the drive thru at this Wendy's location at lunch time. Expected it to be busy, but never expected to wait 30 minutes to even make it to the window, and then be told to wait another 5 minutes because they had to cook the chicken that I ordered. Then they brought me the wrong food to my car. I could have taken my family to a sit down restaurant and been in and out in the time it took them to process my drive-thru order. Very poor restaurant, so many other options in the area, will not ever return. read more