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Jimmy John's

2.6 (57 reviews)
InexpensiveFast Food, Sandwiches, Delis
Closed 11:00 am - 10:00 pm

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Jimmy John's Photos

JIMMY JOHN'S ATMOSPHERE

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GM, Nick's personal phone number. For his privacy, I respectfully won't share it entirely. Just want to be transparent and honest.

This establishment has really gone down hill lately. Have been a customer of theirs for years now and generally have been pleased with their sandwiches. Today I placed a pick up order from across town. One sandwich was their promotional chicken bacon ranch which came as an iceberg salad on French bread. Refer to the pictures. The second sandwich was ordered with extra turkey and had a total of 4 slices across the whole sandwich. I called the business to have the situation resolved and was offered new sandwiches if I was willing to drive back across town to get them. I agreed and hung up. I was then called back from a Sarah, who told me I would have to bring the original sandwiches back to avoid scams. Understandable request. When I asked how I would be compensated for the additional time away from my work and gas to drive back across town, I was told there would be none. For a company that prides themselves on fast delivery, the right thing to do would've been to drive to new sandwiches out and pick up the poorly made original order. Clearly these sandwich "artists" do not value their customers time and money. Sarah and her General manager Nick do not stand by the atrocious sandwiches this establishment serves. Do not give this business your hard earned money, you'd be better off going next door to Subway and getting your money's worth. Fun game, see if you can spot the chicken or bacon in those photos. Good luck! O and never order xtra on the sandwich, it's less than the original amount and costs $3 more. This place is a joke and so are Nick and Sarah. Update: After leaving the deserved 1 star review, I received an anonymous phone call from one of their employees on, my number they took from their system, to harass me and call me a P**** for leaving the review. I then called the store to inquire which employee had just violated my privacy and harassed me from a blocked number. As expected, no one fessed up and I then asked to speak with Nick once again, as the supposed GM, but was told he left for the day. 20 minutes later I received a phone call from Nick directly on his personal phone (again took my number from their system) screaming at me to stop calling the store and harassing his employees. Come to find out he and his wife, Sarah, are not remorseful at all, made no apologies and continued berating me while I attempted to express my frustrations with the entire ordeal. Just want everyone to be aware that this store will access the contact information of customers and relentlessly harass customers who aren't happy with the service they received. Easily the worst establishment in Ellensburg and it clearly stems from the top down. Call log for timeline evidence below.

Needless to say, it was all thrown out.

One sandwich had 2 hairs in it, the other had bone and cartilage in the salami. Yucky Beach Club, yucky Italian.

a steak sandwich with lettuce and tomato
Dengar 2.

Terrible! Hardly any MEAT! Nothing like the picture. ‍ Complete false advertising...This is why competition like Jersey Mike's or Subway is better...They know how to take care of your needs and not cheap you out.

Unwich .. but not mine!

I had ONE slice of turkey and ONE slice of pep. . Nothing else. This is what unwich SHOULD look like. I even gave a cash tip! I really think you thought i didnt tip but I did.. Check your sandwich before you leave. And if you dont tip? Watch out..

a drive thru receipt

Ordered 2 Turkey Toms, and specifically asked for 1 with cheese and 1 with EXTRA cheese. We received 1 sandwich with normal cheese and 1 with NO cheese at all AND guacamole. The one with no cheese and guac even had "X Cheese" on the wrapper. I get ppl mess up but please just focus on whose sandwich is whose. I know i It's little but they cut my pickle in half after giving me the option to leave it whole:/ Will not be going here again.

Tuna Friday

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2 months ago

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1 year ago

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8 months ago

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11 months ago

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1 year ago

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1 year ago

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6 months ago

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1 year ago

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2 years ago

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11 months ago

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1 year ago

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11 months ago

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1 year ago

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

Kids who worked there didnt seem to know how to make a sandwich. Not tasty at all. I would never go

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4 years ago

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4 years ago

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3 years ago

Best service best price best sandwich this place is amazing. We loved everything about it. Wish we had one of these shops in our town.

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2 years ago

The BEST sandwich I have ever had it is x100 better than subwa. Amazing customer service! I love this place

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4 years ago

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6 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

Just don't like this place. Bread to meat ratio is off. Jersey Mike's is waaaaayyyyy better.

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6 years ago

Great food, very fast drive through, much faster than the subway next door. Friendly and professional service.

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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8 years ago

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7 years ago

Best sandwiches ever!!! Can't go wrong with the #9 and the crew is super friendly and fast.

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8 years ago

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Ask the Community - Jimmy John's

Review Highlights - Jimmy John's

I've used the drive thru at least 3 times & EVERY time they are "freaky fast" and food is spot on.

Mentioned in 3 reviews

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Jimmy John's - hotdogs - Updated May 2026

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