The quality of service and food has gone way down. There was a big fat blond hair in my fries. Management reply was I can't do anything about that. read more

Horrible food, fries were not good like old grease. The drink machine n iced tea were out of drinks the dining area was gross

Wouldn't go there if I were in the Gobi desert and all I had to eat was a camels ass. Buff Bagwell in his cutoff t shirt, that Dave Thomas would not approve of, messed up my cheese fries like a monkey trying to crochet a blanket. Should've went to Speedway and got a roller dawg. read more

Awful food, service, and the inside was distrusting. Go next door to the McDonald's instead.

Long wait, my food ended up being wrong. Had to go back in and get it corrected. From the drive thru line you can see the workers all inside horsing around meanwhile we waited 5 min plus for our food at the window. Felt that was inconsiderate of the huge line behind us. Why not park us and bring the food out? Most employees weren't wearing gloves, had headphones in or dangling. One worker had his car keys on a lanyard that was dangling from his neck and hovering over the food. won't go back again. read more

The worst wendy's I have ever been too. Stood in line for 40 minutes. Staff was incredibly unfriendly. Fries were cold. Added an hour to our road trip home. Go to McDonald's right next door. Seriously the worst fast food experience read more

Sat in drive thru for 15 mins nobody came on speaker pulled to window asked girl if their speaker was working she said yes I said I've been sitting there for a while Can I place an order she said u have to pull back around to the speaker. Ummm what?!? No thank u I left. Sorry but will not be back very bad customer service. read more

The food was hot and super yummy! The people were very welcoming as well. I'm only give 3 stars though because it did take them a lot longer then other Wendy's I have been to. read more

Ordered a double, got a single. Evidently the genius who was assembling the burgers can't count to two. A piece of bacon that wouldn't cover a Vienna sausage. Half a dozen fries that were so burnt they were the color of mud and hard as a brick. Complete waste of $10, won't go back. Avoid this location as if it were infested by zombies... and it very well may be considering the employees. read more

Wendy's - Example of the fries... there are 3 or 4 more like this in the bottom of the bag, but I'm not digging em out. You get the point. - Burgers Near Me - Dry Ridge, Kentucky

I ordered a grilled chicken sandwich and asked for bacon to be added. We got up the road and there was no bacon on it. It's bad enough that the dining room isn't open and that the drive thru is always slow, but paying extra 2.00 for nothing is aggravating. Prices are high enough. It isn't the first time that my order wasn't correct. My husband wanted to go here. If you go to this Wendy's, check your bags before leaving the window. Are there any adults in there?? read more

A haiku review of my recent experience with this fine location of the Wendy's chain restaurant. Salty fry heaven Pretty average Wendy's 4 for 4 deal time read more

Wendy's - a menu for a strawberry mango salad - Burgers Near Me - Dry Ridge, Kentucky

Stopped in on our way back to Ohio. Typical wendys. Menu was the same as most. As was the layout. The young lady (Rachel) that helped us was super friendly and very efficient. Took our order and had it ready in no time. We were in and out in just a few minutes. read more

slowest wendys ever. dining room has tons of flies flying around you while ordering and eating. tried coming at 6:30 one morning because that's when the website says they are open and there was no one to be found inside. not sure what happened there. read more

Good WiFi speed. I measured 11.5 mbps download speed which is pretty good for Wendy's. read more

Wendy's - Pure Sugar at Wendy's - Burgers Near Me - Dry Ridge, Kentucky

Currently in the drive thru and I'm the second car to the window, it's been 25 minutes. This is sadly par for the course. This is NOT fast food. read more

Stopped at Wendy's in Dry Ridge, Ky. saturday morning a little after 7 am for breakfast not open. No good, waste of time. They are also slow filling orders when open. I live in the area and have give them many chances at all times of the day. Go the Crittenden instead better service! read more

I'll start this with good food, lousy service. We waited over 40 minutes to order in the lobby. The associate running the front counter was trying, but others we not so quick. Door Dash and other orders were being prioritized over lobby customers, and some in line started ordering on-line to circumvent a poor front counter. I used to work at a Wendy's, and was surprised not to see a manager take control during peak lunch hours. I purposely looked for the manager, and she came out once looked around and went to the back. Good food, needs labor and a lead/manager. read more

If I could give this restaurant less than 1 star, I would. We went through the drive through and placed and order, was waiting in line behind 3 cars. We waited for 25 minutes, not moving while setting there 3 female employees were standing at the back door smoking and another 3 people came out to chat with them. 3 cars behind us left. When I asked them what was going on, they said, "what do you mean, like this was a common occurrence. When we worked fast food you didn't take a break while you had a rush and certainly not all at the same time. This is ridiculous. read more

This place spent lots of money to upgrade the stuff but the only thing that has changed is the seating area. It's still the same slow tiny kitchen and same slow inadequate service. Thought I'd try them again since the updates but I've been standing in line AFTER I paid for my food and it's been 15 minutes. Don't waste your time read more

place is nasty crumbs all over the floor works and just chilling at the tables and me and my wife was the only customers in here nobody in drive through and we orderd and it was all cold fries was hard as a rock meat was dry for someone who just spent 30$ you would want your food fresh this is reoccurring thing instead of changing the bourse have a better staff won't be back if I could leave 0 stars I would read more

Fuck this Wendy's. Super slow and shit service. They were prolly fucking their cousins in the back and taking forever making my food. Will never come here again. Food was made incorrectly, chicken was cold and forgot like 1/2 of my meal. Y'all want $12 an hour for some shit service like this? Trippin bro read more

The service was terrible!! the poor girl on front counter was left to do everything by herself. no manager to help or anything! whatever manager that was on floor should be ashamed of themselves, i work at fast food myself and i know what a rush feels like and when you have a manager that doesn't do anything but sit on their ass it's a bad day! i wanted to walk back there and help her so badly. that girl needs a raise, and that manager needs to get off their ass! waited longer than 10 minutes just to get my food because she was struggling so bad. managers need to do better! read more

Food is as good as any Wendy's. The service is slower than anywhere though. My last for visits the drive thru wait has averaged 22 minutes. I'd stop coming here but my kid loves the place. read more

Don't visit on Sunday afternoon. I you do plan to wait forever for your food. Terrible service.

Drive thru is the only thing open. They messed up my nearly $35 order. I ordered plain cheeseburgers and received singles with everything. I ordered sour cream and chives potato, no sour cream in the bag. I tried entering the facility and the doors were locked. Drive thru was six cars deep and it would have been approximately 45 minutes to go back through drive through. The male workers were standing around while the female sandwich maker worked. And apparently cannot read plain cheeseburgers on the order. I live 25 minutes from this facility and when I called to complain they asked me to come back. Nope! Not sure what these kiddos are making an hour but damn, it's too much! read more

My family loved going to this Wendy's, up until about a month ago. Their service recently has sucked! We have gone through the drive thru and been missing lots of food items, and had to go in to have it fixed multiple times! And today... we had the worst experience ever. I went into the lobby to get a to-go order, and waited 10 minutes behind one person ordering, and the cashier took so long ringing up their two meal order and acted like she didn't know what she was doing... resulting in three more people trying To figure out what she did wrong. I got tired of waiting in the line, after it was my turn to order and the cashier then proceeded to walk away and get the persons meal together... then sat in the back talking for a good 3 minutes instead of taking the next 5 peoples order. I went out to the car frustrated and told my fiancé to go wait in line because I was just mad about having to wait 15 minutes just to not even get my order taken. He went in, just to hear the cashier telling another employee to "wait until the lobby was clear" to hear her rant about being angry.... he got mad and walked out after waiting another 5 minutes. These people need to get it together, the drive thru line is always a 20 minute wait... and food is always cold by the time you get to the window! I miss my Wendy's!! read more

So bad they me me repeat my order three times even though there no changes and they also ran out of vanilla frostys AND they forgot my 3 ranch I asked for very poor service read more

I ordered a jr bacon cheeseburger and there was no bacon. I ordered 2 salads and asked for ranch and got none. I ordered a 10 piece chicken nuggets and got 1 that was ate off of and an open sauce. The drinks I got didnt have the lids on all the way and the drinks weren't all the way in the drink carrier. read more

We were waiting 15 minutes to get our food by the window ,there are 6 people they are to slow, they need to hire real people who likes to work read more

I went through the drive thru and placed my order. When it was read back the chicken sandwiches were read as "plain" and one item was not read back. I replied that the chicken sandwiches were not plain they should come as is. When I got to the window I could see the food being prepared. The chicken sandwiches were plain and the sandwich I ordered with no bun was in a wrapper, I order it enough to know it comes in a tray. As soon as the bags were handed to me I removed the chicken sandwiches and told her they were not supposed to be plain and then the junior cheeseburger deluxe and told her it was supposed to be without a bun. I watched three young man remove the sandwich from the bun and put it in a tray. The young lady tried to give it to me, I explained of the fix was just removing the bun I would have done that myself. I asked for a manager. The manager told the the girl working the window was new and wasn't sure what I said about the chicken sandwiches so she was going to ask when I got to the window. I said unfortunately that did not happen; it was not until I looked at the sandwiches that there was any conversation about them. Then I told her about the sandwich being removed from the bun and reserved to me. I told her I had dietary restrictions, but what if it was an allergy, would she really want that served to me? I told her I felt her training issues went further than just a new order taker. She said sorry and that was about it. I ordered a total of 8 items and 3 were wrong and I had to tell them how to fix it. Had I not seen the chicken sandwiches get prepared I would have gotten all the way home with incorrect food or food one of us could not eat. This experience does not rate a good score at all. read more

I'm not from around here so I read the reviews for this place before trying it. Plenty of people said it's slow but nobody said it's disgusting which is good enough for me as I was in no hurry. Finding a clean Wendy's is hard to come by these days and yes this place was clean. Unfortunately, as many others have pointed out, this place is ungodly slow but when I finally received my order it wasn't even correct. While the employees are pleasant, the slowness of the store seems to be due to a lack of motivation or just incompetence. I wanted to pull the fire alarm just to see if anyone would even notice. Sad really as Wendy's does have better food than the other big fast food joints. read more

So fast! The food tasted fresh and it was all prepared correctly. The workers were extremely friendly and seemed to work very well together. I'll definitely be stopping back by! read more

We had been waiting in the drive-thru line for 24 min. Yes, there was a small line, but it was 10:42pm. We literally put our vehicle in park after each move forward because it was taking that long between orders. read more

Went the other night to pick up dinner because my wife and I had things we both had to do after work so it was a late night. Pulled up to order, and before I could even get out of my mouth the topping I didn't want on my burger, the drive thru attendant interrupted me and asked what size. So I told him then went on to tell him I didn't want tomato or onion on my burger and to add bacon. But before I could get "no toma..." I was interrupted yet again with what to drink. I was finally able to finish my order when I get to the window to pay. He comes to the window with my food to hand it to me. I asked if I could get some honey for the chicken nuggets. Without even turning to look he said they were out and shut the window. I understand it's a fast food restaurant and high school students are going to be employed there more often than not, but these managers need to make sure these "kids" know how to handle customer service and not try to rush the patron along. read more