Dining area was dirty. French fries were crisp and warm. Service was fairly quick. There was one slice of limp bacon on it with a couple of mushrooms. The burger left a lot to be desired. read more

Wendy's - Mushroom bacon burger - Burgers Near Me - Columbia, South Carolina

Decided to stop at this place while driving past it looked very nice and clean from the outside. I ordered my meal from the mobile app then shortly after I went into get my meal. The inside seemed to be decently clean but when I approached the counter I saw a bunch of workers sitting on the calendar including the manager. When walking up to this group it seemed like they did not want to be bothered they acted like I was not even standing there at the counter I had to get their attention. I explained to them that I ordered on the mobile app and they told me they were closed and their fryers were not working as well as the grill. They said they were closed but they was no sign on the door or no one standing there or even the doors were not locked preventing me to not to go in. I asked for a refund and they told me they could not do that they advised me to call the corporate office. Later that evening I did exactly what they told me to do I called the corporate office but there was no answer the following day I called again and once again no answer so then I even went as far as to email them to explain the situation once again my answers were unanswered. Unfortunately I never got my refund. I would not recommend this place maybe if you have to use the restroom but that's about it there's other places in the area that are more for the customer not for themselves. read more

Wendy's - Inside seating area - Burgers Near Me - Columbia, South Carolina

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As a frequent patron of this specific Wendy's, I was extremely disappointed by my most recent experience here. I placed a mobile order for pickup at 12:14pm, and I walked into the restaurant. I stood by the pick up area for 20 minutes, and witnessed people who had walked in after me, who had ordered in person, had received their food. I asked the person that was bagging and calling out the orders what the status was of mine. I was then made aware that you have to check in at the front register for a mobile order (I have never had to do this before). He then pretty much insulted me by nearly yelling at me in the store, in front of all the customers and employees. Thankfully, he told the front cashier to check in my order. I waited for 15 more minutes after this ordeal, and my food was still not ready. I had waited nearly 40 minutes in total for "fast food". At this point, I had to leave in order to return to work. I left with no food, drink, or any other kind of compensation. I highly doubt that I will return to this Wendy's anytime within the near future, as the service is extremely unfriendly, unkind, and slow. read more

Raw chicken .......I just had few bites.... Disgusted!!!! I am speechless. I do not want wast 80 character for this. read more

Wendy's - Can not believe I just ate a raw chicken sandwich! Disgusted!!! - Burgers Near Me - Columbia, South Carolina

I'm sick alright. All I want is a Dave's double with no pickle and no onions. After repeating myself multiple times and correcting the screen myself, I just got home to a Dave's SINGLE WITH PICKLES AND ONIONS. And thanks for the receipt that I didn't get! read more

Wendy's - One Patty. Onions. Pickles. Dave's Single (should be double). - Burgers Near Me - Columbia, South Carolina

I asked if they did the bucket of nuggets , which their menu clearly states they do. The lady then said "I don't know , I don't really be doing all that. " She did not want to make them. I ended up getting something else for my family, but it's really disheartening to hear that You don't be doing your job. read more

This is, by far, the worst Wendy's in my area. I was sick and went to get chili and a frosty. After waiting in the drive thru for 15 minutes (!!) - there were only 2 cars in front of me and 2-3 cars in the parking lot - I was told that "I need to come inside because they're closing the drive thru". It was about 2:30pm on a Sunday. I complained and told her that I was sick and not dressed appropriately to go inside, and that I'd been waiting 15 minutes. She immediately got an attitude and said "you've been waiting 15 minutes because we're too busy" - by this time there was 1 car behind me and 2 cars in the parking lot. I couid see into the store when I, angrily, drove off, and there were no long lines or anything. I eat at Wendy's fairly frequently due to its convenient location, but I will never go back to this location. There have been many bad experiences (usually due to employee attitudes, not the product), but this is the straw that broke the camels back, so to speak. Very disappointing read more

On March 20, I was enticed by Wendy's offer of a $1 single if I used the mobile app. When I showed up, the staffer at the window couldn't find my order. I had printed out the communication from Wendy's website. Still, she couldn't find it and wasn't motivated to fix it. An older employee (management?) came to window and told me to pull over and my sandwich would be brought to me. I waited 20 minutes. No sandwich, no explanation. I was fuming and still am. I tried to contact Wendy's corporate site but couldn't get through. I didn't have a receipt so I didn't have a receipt number and the complaint wouldn't process. I'm here because Wendy's couldn't hear me. This is not a company focused on the customer. It's been years since I've eaten at Wendy's. Maybe never again. read more

They didn't have my order ready even if the app was saying that is ready I was waiting 20 minutes .... read more

I went to the Wendy's on Assembly Street at lunch time and ordered a Dave's Double. I knew that was a mistake. Got back to my desk and part of the second party was missing. I could tell the tomato was not fresh. Williams not make that mistake again. read more

This is one of the worst managed Wendy's! They always miss items or have the wrong order delivered. Ordered 2 classic chicken with cheese, fries, and a drink. Received no drink, and a Dave's single with cheese. For $32!!!! I hate this place. read more

Leaving this as a reminder to never return. Waited ten minutes to have my order taken and wasn't even acknowledged as I stood waiting. The place is dirty and the trainer spat on the floor in the kitchen, in full view of customers. The food was bad for fast food. read more

Actually the WORST Wendys I have been to. I have been served RAW meat not once, not twice, but THREE TIMES. They rush you through your orders and always get them wrong. They never take accountability for THEIR own mistakes and always blame the customer. read more

Wendy's - Raw Crispy Chicken Sandwich. - Burgers Near Me - Columbia, South Carolina

This might be the worst Wendy's location in existence. Consistently slow, rude, and incorrect orders.

Cashier doesn't seem to know what is going on, but she is nice. Fries cold. Burger ok. But really, why do I have to listen to Christian music while I eat? read more

They never include the condiments you request. Ever. They also regularly undercook food. I wish I could give zero stars. This is quite possibly the worst Wendy's ever. Don't eat here. read more

This Wendy's on Assembly Street in Columbia is a consistent and reliable Wendy's when you are in the area and need something quick. I have had a positive experience every time I have been here. Well worth the wait. read more

Wendy's - Wendy's - Burgers Near Me - Columbia, South Carolina

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terrible we door dashed and they gave us 3 4 piece nuggets and one burger but we ordered 2 burgers and 2 nuggets. they closed early too. i'm just mad because like i haven't eaten all day but like wow read more

This is, without a doubt, the SLOOOOOOOWEST Wendy's I have ever encountered. My son and I stopped by today to meet some friends for lunch. My friend and I stood in line for a good 20 minutes, if not a full half hour. What in the world? When I got to the register, I saw employees moving at a snail's pace in the back. The cashier looked and acted like she was sleepwalking. There were two Coca-Cola Freestyle machines but of course one was out of ice. Both of them were out of Coke Zero. The screens on the machines looked like they hadn't been cleaned in a month. They had one of those janky ketchup dispensers so we decided to eat our fries plain. I probably would have been fine with that ketchup if the whole drink/napkin/lid area was at least somewhat clean. The food was okay. It wasn't spectacular but it wasn't gross, either. Wendy's, I need you to get it together. A 30 minute wait at a restaurant on the campus of USC?! No ma'am!! read more

Wendy's - Wendy's - Burgers Near Me - Columbia, South Carolina

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Fast and Friendly service. Very engaging staff. Welcome you as you enter the store. Keep doing what you doing. read more

I was supposed to have an interview here so i walked 30 minutes in 90°F weather just for them to tell me they "can't do anything about it" and "maybe come back tomorrow". The manager couldn't even tell me herself she had the cashier tell me even though she looked right at me when i was standing there waiting for someone! Horrible place and they wonder why they're hiring and have a 1 star review on yelp smh. read more

Service was horrible the girl taking the order on the counter looked like she didn't want to take any order acting mad cause she had to take orders , didn't take the order correctly asked for something gave me something else. No one friendly at this place . DO NOT RECOMMEND. read more

the customer service here is terrible, Destyni who is on my receipt spilled a drink on me in the drive Thur window. I didn't say anything and shook my hand because I had dr. pepper all over me & her response was "I didn't do that, and it won't kill you." I asked for some napkins because she didn't even offer me any, and I wouldn't have been upset if she was just nice about it. also they never give out the sauces that is suppose to go with the meal, instead they gave me a Mayo packet for my chicken nuggets that I didn't ask for. I just think the service can be a lot better. read more

If you want good service(or any service at all) don't come here. Employees are incredibly rude and disrespectful.

WARNING!! THEY TOW CUSTOMER'S CARS AWAY!!!! I go to Wendy's on Assembly like I always do for lunch and so I am about finished and I turn around and see my car on a tow truck!! So I ran out there and said what are you doing?? And he said he thought it was a student parked there and he came in to ask and they said to tow it. So then I go in and ask for the manager and GM steps up. She tells me to tone it down and I ask "why are you towing customer's cars!??" Frist she said "there's a sign out there" THEN she said to take it up with the driver. So she basically blames the tow truck driver for towing my car. I said "it's your parking lot!" And she's like we didn't call him. (Yes you did!) Apparently this tow co they hire stops by to tow cars away! But you know they don't just randomly show up without someone calling! So not only does the GM blame the tow truck driver but offers no apology and told me she wasn't gonna talk to me anymore and have a good day. Great job on losing a customer! read more

Speed is not a priority here. Neither is cleaning, mopping or customer service. Oh and they don't have any ranch so Instead of telling you they just don't put any sauce in your bag and let you walk out. read more

Wendy's - Trash bags in front of the drink machine. No one seemed to care about - Burgers Near Me - Columbia, South Carolina

Wendy's changed their menu. I wish they left it alone. I ordered the BBQ burger combo. It wasn't bad, but the only difference was they added BBQ sauce to the normal cheeseburger. Why not just request sauce to out on a regular cheeseburger? It doesn't seem very innovative to me. read more

Wendy's - BBQ cheese burger #3 combo - Burgers Near Me - Columbia, South Carolina

Another restaurant with extremely rude staff. Another restaurant where you will wait a very long time unnecessarily. And again you will probably receive sloppy made food. This place is a joke. read more

Employees aren't wearing masks even when talking to customers. This place is usually slow as can be but earlier tonight they charged us for someone else's meal (more than what we were supposed to) and we didn't find out the receipt wasn't in the bag until we got home. read more

Went in this morning. And service was amazingwhole team was happy to help from management to the cooks. Every request was met w a smile and a yes ma'am. Keep up the good work Assembly st. read more

1st and Last time..... I placed a Mobile order for drive thru pickup and although there was no line I was told to pull into a parking spot and it would be right out.... That was @ 9:08.......@ 9:17 they finally bring out my sandwich and wedges (neither were hot) so I'm trying to figure out why I had to wait almost 10 minutes and who's order did I get because it was nothing like the item in the picture that I ordered!!! I'm playing hide and go seek with the bacon and the chicken .... NEVER AGAIN!!!! read more

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Went back here today and it was perfect!! The salads are great, but big portions and big prices. They now offer a "meal" with the salads.....You may opt to have half a salad and you may pick a side to go with it for 4.99. This is a wonderful option!!! I got a small chili and a BLT Cobb salad. I also had a kid size frosty. I ate my lunch backwards......frosty first, then chili and finally the salad. I still couldn't eat all the salad. The portions were just right on this meal deal.....I think they were reading my mind! Life is short, eat dessert first!! read more

Wendy's - a view of the outside of the restaurant - Burgers Near Me - Columbia, South Carolina

Wendy's has upgraded their hamburgers. I ordered a double and it had onion rings and barbecue sauce on it. The fries weren't that warm, but the burger was better than expected. I like the new change. read more

Wendy's - Double with onion rings and barbecue sauce - Burgers Near Me - Columbia, South Carolina

Just got told to "chow wow" over the speaker. WORST WENDYS IN NORTH AMERICA. Do not come here. They are always out of stuff and the service sucks. read more

I placed a delivery order from the location at 804 Assembly St., Columbia, SC. This was my third delivery order in the last couple of weeks. In my first order, one of the drinks was missing. Today, there were several problems. The food was cold. Additionally, none of the drinks were delivered. There should have been two sodas and two Frosty's. I got none. read more

If you are expecting fast service do not go here. Employees are also rude for no reason. Worst Wendy's I've ever been to

Disgusting not like anyone looks up a decent Wendy's prior to going but never had food so COLD and fries were covered in SALT made them inedible and I like salt but it's like they poured them on in purpose read more

The WORST customer service. Not only did they get the order wrong, they thought they were "smart" not giving me the receipt which would have a number to call to complain. This wasn't there first mess up if they are eliminating receipts. I ordered a large combo with a large a soda, PLUS I ordered a large Chocolate Frosty. Received a small soda and NO Frosty. I asked for the extra-large black lady working the window for the Frosty and she said NO. She refused to fix the order. Like I said, refusing to give a receipt, a dumb person might do, there are other ways to lodge a complaint. Can't award ZERO stars, show a One Star is a lie. read more

No cheese on my cheese burger cut rate establishment go to cookout instead, embarrassment to the Wendy's franchise

This was by far my worst visit to Wendy's ever. We waited in line behind three people. After taking each one of their orders, the girl walked away from the register. We stood there for 20 minutes, not an exaggeration, while this girl walked around made up an order of fries talked to people behind the counter and never once said a word to us. Everyone else behind the counter did the same thing. They would glance over, and then just go right back to what they were doing. When she finally came over to take our order, she didn't apologize for the wait - she acted as if this was normal. When the food finally came, she said we had to wait for the nuggets and gave me two burgers and a baked potato. I was not given the sour cream to go with the potato. When the nuggets finally came and then the fries, there was no barbecue sauce as was requested. This place was absolutely horrible. Also I should mention, one of the "cooks" was grabbing chicken breasts out of a bag with his bare hands and putting them into the cooking area. Everyone else was wearing gloves except him. I don't think I would ever go here again if I was starving and they were giving the food away. read more