Blah!! I read the review s & STILL stopped by for a quick bite. That's my fault. The drive they line was beyond slow. I feel like I was in it for 30 mins and there were only 4 cars in front of me. It was before 9 pm. I got a kids chicken nugget meal with a Sprite. The order taker was rude & her tone was horrible. She had a bad attitude. Maybe a previous customer got on her nerves. When I got to the window, most of the staff were wearing masks under their nose or hanging off of their faces. It made no sense. My food was COLD! I can't understand this for the life of me because of the amount of time I was in that slow line. Again, I should have avoided this place after reading the reviews. It was terrible. read more

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Welp Wendy's, yall got something with this one. Perfect for a hot day. Only thing that could make this better is actual strawberries. read more

Wendy's - Strawberry Vanilla Frosty Swirl - Fast Food Near Me - Chesapeake, Virginia

They always messed up our food and so slow. The worst wendy's so far. I would never recommed it

Service was fast and my order was accurately made. The sandwich was good as it usually is. I would visit here again.

I went yesterday 4/July to redeem my birthday dessert for the first time. I order some fries since you have to buy something to get a froosty and at the window I give the free frosty code to the employee he scans it but doesn't give it to me. This girl comes to see what happens and it is explained to her. It was my first stop to get my birthday gifts at the food places and it was the best experience. She said she was the manager and has 0 professional ethics. I had never met a manager on duty so bitter, disrespectful, racist and everything like her. Believe me, I never return to this establishment in my life. My husband and I were amazed by his arrogant attitude. I definitely never come back. And her physical appearance is not that of a manager from her hair to her t-shirt all unpainted fatal. read more

Be vigilant folks I believe they are taking photos of debit cards. My wife uses apple Pay, and this is the only place she gave the cashier her card. The charges were declined but i can tell someone young tried to use my wife's card. I think I'm going stay away from these restaurants for a while. read more

The workers were outside when I came in to the restaurant, and then they came in after me and did not wash their hands. It was two of them. Neither one of them washed their hands. Secondly, there was a man who was sweeping the floors and then he went behind the counters and started waiting on people and did not wash his hands either. This is the most unsanitary restaurant I have been to in my life.. they need to shut this restaurant down because this doesn't make no sense for it to be so unsanitary. I will never patronize this restaurant again. read more

I would give this store a 0 if I could. We ordered from grubhub to get picked up. After 40 minutes of it not being picked up we called the store to see if it was made because the dasher was barely on its way and we didn't want stale food. The lady who answered the phone said and I quote " oh no are we going to get paid to redo the food" I was silent and asked her to repeat herself cause WHY?! What food chain gives stale food? And when is asked to get it done again because it hadn't been picked up response with that. Totally unprofessional and rude. Moral of the story this location isn't worth your money on top of the stale food, they always get the order wrong or miss items. read more

Absolutely filthy inside. Everywhere. The floors are so bad you stick to them. It smells awful. The staff is rude. Not one thing positive about this place. No pride. read more

Very rude !! Rushed through our order then cut us off while talking then messed up our order and refused to correct their mistake.

asked for a dave's single and strawberry lemonade. (waited an hour and a half w doordash) don't piss me off read more

Wendy's - Fast Food Near Me - Chesapeake, Virginia

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Everything about this place is just bad... I counted no less than 10 people working, yet nothing was getting done. They just seemed to be wandering aimlessly around the kitchen area doing something close to nothing, except for one guy who was doing something with the Frosty machine, which appeared to be in a catastrophic state from some recent mishap that might have been mildly entertaining to witness, but I guess I got there too late to see that mess. Anyway, the place was just gross (stuff all over the floor), the staff was gross (maybe typical teenager stuff, but still, yuck), the food (especially the fries) was way below average even for the lowered expectations I usually have for fast food (everything we got was served at room temperature), the drink machine was out of almost half of the options listed, and they got more of the order wrong than was correct, but I had already waited far too long and just wanted to leave and never come back. Seriously, I thought Popeyes had bad service, but this Wendy's location is giving them some strong competition in how to make folks never return. read more

Cannot get online orders correct. Do not check orders. All previous orders have had items missing and now we feel stupid anytime we try to give this location another chance. The McDonalds in the area are a safer bet.. read more

Couldn't agree more with the previous reviews! Two cars in drive thru yet had to wait to place my order & to receive it (5 minutes per wait) The staff at window were having their own conversation so taking my cash and shoving me my order was an after thought. Hopefully management will take notice of all the reviews and retrain their crews ASAP. For what it's worth my son enjoyed his burger and nuggets (we ordered a 10 pc but received a 6) read more

the service was awful, my wife got parked, waited 15 mins, went back through the drive thru because the inside Was closed, as she told the person at the drive thru, they go "oh yeah" as If they forgot about her. And then messed the order up at that. Never spending my money here again! read more

We are still living in COVID and the cashier was serving food as well NO ONE had on gloves had to Pray over food so I don't get sick!!!! SMH

It's been many years since I ate at a Wendy's restaurant. My parents live in Ohio and are regular customers of Wendy's there. My wife mentioned that she'd never been to one so they convinced her to try it. We were on the way home from a little grocery shopping on a Monday evening so my wife suggested we pick up some Wendy's and take it home. We arrived in the early evening and found the place fairly busy with a few customers waiting to order inside and several cars lined up at the drive-through window. Not being familiar with the menu, I opted to go inside so I could study the menu boards before ordering. I observed the restaurant was basically clean though there were a couple of dirty tables and a small bit of trash on the floor. The order process was uneventful, employees didn't appear enthused about their jobs but they were polite. I was really hungry so for the two of us I ordered three Dave's Singles, a large order of French Fries, a large Chili and a large Vanilla Frosty. After placing my order I stepped aside to wait for my number to be called. It took a little longer than I thought it should for "fast food" but after a bit they called my number and handed me a bag. I started to walk outside then realized the Vanilla Frosty I ordered was missing. I double checked my receipt and found I did indeed order and pay for one. I went back to the counter and informed an employee of the discrepancy. He informed the woman who had taken my order that I was missing the item. She grabbed a cup and headed for the Frosty machine but stopped momentarily to chat with another employee. This annoyed me since I was already inconvenienced by having them forget to include it with my order in the first place. After making the item she handed it to me without a word of apology or acknowledgement. Whatever, with my order now complete I left the store. After a five minute drive to the house we got out some plates and sat down to eat. What a disappointment. The burgers were assembled haphazardly without regard to appearance and all three were missing onions which, I had been assured by the order taker, would be included. The cheese product had an odd consistency, it was semi-liquidy with a rather off -putting taste, not at all pleasant. The worst thing about the burgers is that the meat was cooked so far beyond well done that it was very dry and pretty much tasteless. I am not exaggerating when I say it was probably the worst cheeseburger I have had in my entire life. My wife took one bite and was done with it. I managed to eat half a burger. The rest got crumbled up and mixed with our Basset Hound's dog food. The fries were another major disappointment. They were just a pile of limp potato strips without the least bit of crispness. The chili was average, nothing special but good. The Frosty was another disappointment. I don't know if there was something wrong with their mix or what but it was pretty flavorless with only a hint of vanilla evident though the texture was right. Here's the report card. Cheeseburgers - Grade F French Fries - Grade F Chili - Grade C Vanilla Frosty - Grade D Customer Service - Grade D It's really a shame that Wendy's has fallen so far. I remember enjoying their burgers when I was in high school and college, at that time I thought they had the best fast food burger. Regrettably, my experience earlier this month was nothing like what I remembered all those years ago and I will definitely not be making the mistake of a return visit. read more

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I want to start by saying that the food was hot when we got it but the wait was crazy. When we tried to fill our drinks at the soda machine they were out of EVERYTHING except for coke. I have 3 sons who like three different drinks so they were disappointed. read more

Wendy's - Fast Food Near Me - Chesapeake, Virginia

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Y'all forgot my cookies n my drink either that or the grubhub driver ate my stuff either was i didint get what i ordered

Everything was just TERRIBLE! Service was inattentive. Every item we ordered was missing something. Spicy Chicken Caesar - no croutons and utensils Baked Potato - no sour cream and butter Chili - requested for onion and got none. read more

This is the worst Wendy's I ever went to , I ordered two Jr deluxe cheese burgers , with premium buns and no pickles. Some lady at the register told another lady that was making the burgers I'll help you after that chaos order . Then hands me a cup and says your ice tea in a snotty voice then walked off complaining about something. I get my order from the lady making the burgers , I say thank you very much I appreciate it . She rolls her eyes at me and walked off not saying anything. Everyone in this Wendy's looks miserable , not one once of customer service, my burger was smashed flat . The tomato looks horrible and falling apart , I took a bite, and there was something crunchy in the burger who knows what it was I spit it out , the fries where over cooked and hard . I called the manger and he was just as bad as the people in there . Sounded like he hates his job also , he definitely didn't want to listen about my experience, or cared . I guess that why this place has a 1 1/2 star rating . It's lucky it even gets customers. I will never go back to this Wendy's again . And also look at the kitchen it's dirty. Don't give this place your money . There are other good places to eat . Wish I could give it a zero read more

Wendy's - a burger and french fries - Fast Food Near Me - Chesapeake, Virginia

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Just went to Wendy's to order a chicken sandwich, chicken nuggets, their French fries and sweet ice tea. How can half the order be bad. The French fries were old and just warm. They tasted like they had been setting around for a long time. I had asked for sweeten ice tea and even asked when I got to the window if the tea was sweet and was told that it was. When I got home and tasted the Ice tea it wasn't sweet. This is the second time that the tea order was wrong and ended up pouring it out. I won't be going there again. Can you give a rating of less than 1 star. read more

It's lit like supah hot fiyyah lit so lit that I'm already lit thinking about getting lit and eating this lit food. In general the only word to describe this location of Wendy's is LIT read more

Wendy's - Like very lit scuddah mang mang sosa - Fast Food Near Me - Chesapeake, Virginia

The worst service I have ever seen the manager would not identify herself I can't believe they employees like this spending money in this economy is tight enough without wasting money with poor service. read more

literally the worst wendys ive ever walked into. they always get buck with you and never have the lobby open except for when they want to allow people to smoke outside. rude af and always taking up everybody's time by just being plain rude and disrespectful, you cant even ask a question or say have a good day without eye rolls and sighs of attitude. feel bad for the managers who gotta deal with this all day. read more

It doesn't surprise me that a Wendy's employee commented on the positive feedback but not the negative one. And businesses wonder why they are not bringing in the numbers they used to. Sad really if not pathetic. This place is slower than slow. Cold food that should have been hot. Waste of my time and money. read more

The place was a last minute stop... and it was disgraceful. Food was good as the one girl who was cooking was the only employee doing her part. She even began to plate our food as the other 5 employees stood around looking confused. As I went to fill my drink my feet stuck to the floor. The tables were barely clean and the condiment areas were gross! The manager was doing inventory while her team obviously needed leadership. I really hope the manager reads this and is embarrassed. read more

I made an online order the evening after it had snowed a good bit, at 545 to be exact. When I got there the employees were terrible to say the least. There was a line of cars in the drive thru and they were literally ignoring me. When I got to the window to tell them I had an online order to pick up, the entire shift had this stupid dumbfounded look on their faces. They were closing, I'm sure early too because Taco Bell was still open and serving. The shift was all young girls that I know for a fact didn't know what they were doing as the "manager" couldn't get her words together to form much of a sentence. I'm mad because of the lack of even the slightest bit of professionalism amongst any of them. read more

The service was good and my food came out super fast. I actually enjoy eating inside this Wendy's because the dining area and bathrooms here are generally pretty clean. Kind of a rare thing at fast food joints these days. Its way better here opposed to going across the street to Burger King. That's just my personal opinion. read more

This place has good food ..I will give them that but that comes from any Wendy's...the people that take your order are hood as hell!! They will forget to add any condiments and get your order completely wrong!!..one day they forgot my double stack...the next day no straw...!..Jesus pay attention to your customers read more

Wendy's - Fast Food Near Me - Chesapeake, Virginia

Sat in the drive thru for lunch... It was jam packed only to get to the window to be told they wouldn't take my money... I gave the girl $100 bill... You would have thought I gave her the Hope Diamond... She was lost! Told me that they don't have change! A major franchise doesn't have change for $100 during lunch hour rush? I'm sure the manager could have done something... I ordered $20 worth of food... they didn't have 4 $20's? Burger King across the way had change. It wasn't an issue there... Due to the severe laziness of the staff here. I was refused service with money in hand... UNPROFESSIONAL! read more

My family and I arrived at the Wendy's around 9:26pm starving and needing to quickly use the restroom due to a long drive. We were walking in when a lady quickly opened the door with a drink container of all things and stated "lobby has closed early" through the corner of the door. Now I've worked in the food industry and I know full well you can NOT close early when it is stated on the door that the store lobby is closed at 10pm when you at least have 30+ more minutes left in the night AND it is rude/unprofessional to drink or look like you are drinking in front of a possible costumer. My family was so shocked by her statement we listened to her and left but we soon were just so irritated the situation as a whole. I do not know the girls name but she was worked night shift on Saturday February 3, 2018. I'm never coming back to this Wendy's and hope people realize that these people are LAZY enough that they will close the lobby JUST TO CLEAN. Reminder I worked in the food industry and I had to stay and clean after work due to this reason. Just a check off my list of places to eat read more

I love this Wendy's... The manager Michelle is so nice. Thanks so much for the great customer svc' read more

Wendy's - Pecan Salad... This will make your mouth smile! A mighty good time;) - Fast Food Near Me - Chesapeake, Virginia

I just tried the $5 Bag, which included a Wendy's bacon double cheeseburger, 4-piece nugget, fries, and a drink. I like that this particular Wendy's is close to my home bc of the convenience of popping in for a Frosty or cold drink on a warm day. However, lately, no matter what I have ordered, the food has been a)cold b)stale c)incorrectly ordered d)somebody else's order. The bag order was the worst so far! The food was obviously cooked way before I ordered, shoved under a heat lamp but still not hot, and as usual, tasted stale and old. I thought it was just my food, but my husband found his order to be inedible as well. We trashed the remaining food. It was the last money I will ever spend at this or any other Wendy's location. My granddaughter was a fan of their nuggets until today when she bit into one but couldn't chew it; it was so rubbery! Done with Wendy's forever! read more

Fast food. It is what it is, but this location is so slow. Every time you pull up to the speaker to order, they have you wait to place your order and you wait about 5-7 minutes before they come back. Even when there's no one else in line. Maybe they're short staffed. Maybe the employees are just lazy. Who knows, but hopefully they'll pick up the pace in the near future. read more

I let it slide long enough but this has been ridiculous. Do not go to this store past 10pm. They will F your order up it happens to me 8 out of 10 times. If the store closes at 1 and u get there at 12:30 they will leave u in drive thru and avoid window so u can pull off. I myself have been a victim of it and I have seen them do this is several occasions. This one female employee who I think is the manager will rush you over the drive thru speaker for your order and the rest of staff seems very irritable when you come get your food. Avoid this location at night time. I cnt speak on morning shift. read more

This is the WORST fast food place I've ever been to. I had (4) 4 for 4's. The 2 spicy chicken ones were originals instead, the jr bacon was replaced w a spicy chicken, all of the sauces were wrong and the drinks that were supposed to be lite ice were full of it. When we asked for lite ice they gave us a cup w lite ice and no lid. Boooooooooo! read more

All I ordered was an Apple Pecan Salad. Just how did they mess this up?!? I asked for absolutely NO bleu cheese.. they put EXTRA. I said add onion, extra pecans and almonds. I received no almonds, no extra pecans. Im ok with not receiving the extra nuts. But That bleu cheese is NASTY!! So I had to pick threw my salad and some crumbles I couldn't get out. If I didn't live to sad from this place I would have taken it back. It was also raining read more

Rude work in drive thru at lunchtime hour. She called me baby,honey. Older lady No teeth in her mouth. She gave me the wrong order and I just waste my whole lunch time waiting in drive thru line . read more

Wendy's - Fast Food Near Me - Chesapeake, Virginia

Nice building compared to most Wendy's but trash on floors counters were dirty with rags and chemicals sitting on them, girl charged me for meal when I said just the sandwich. On top of it all my order took forever when they weren't busy and when I got home it was the wrong order. They did give me my money back when I returned huge waste of time don't go here read more