The manager Mazie was amazingly fast and very courteous although her store was very busy. She greeted as soon as we walk in and made us feel really good. Apple food was out in 15 minutes and that was fine with us. read more

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only wendys i know that runs out of frostys. joke of an establishment. the staff is bad enough but on top of shitty staff comes a half ass menu because they are out of everything. . what a joke. please tear down this mf and build something worth a dime. read more

I won't make it a big deal about how it seems all the Wendy locations are running out of BBQ sauce lol. What made want to leave is the simple fact that I ordered I chicken sandwich meal I think #4 add cheese no pickle... they changed me for cheese,removed the lettuce and I still had pickles!! Then a lady working at the window told me it was only 2 minutes for fresh fries so I gladly waited, only for them to leave me sitting there for about 7 mins. I back up to the window and asks for my fries. They actually forgot about me!!! I was hungry and pregnant and ready to get home to eat. Got home and discovered my food was made wrong. read more

I won't be going back because tonight was the last straw for me. I am lactose intolerant so I purposely get NO CHEESE on my burgers but what do I keep receiving instead..? CHEESE-FILLED BURGERS! Make it make sense because honestly even as someone who has dyslexia myself, you can't mistake "no cheese" for "add pickles" sooooooooo...I don't know if management has changed or what but I think it should change back, if that is the case because this Wendy's ain't it and I am now waiting for it to be shutdown and replaced for something else, that's just my honesty! ‍ read more

After a long day running around visiting family in the area and eating too many things we shouldn't, we swung by Wendy's and got salads to take back to our hotel. My wife ordered the Taco Salad and I ordered the Strawberry Salad. About 10 minutes later and to our room we opened them up and dug in. Both were fresh, crisp, chilled and delicious. Exactly what we needed. A guilt free dinner! Although a bit slow at the drive through. In a rainstorm, probably just the evening dinner rush. A great experience. read more

Wendy and I have yet to take our relationship to the next level due the Carolina Classics "local availability". I've pleaded with Wendy and expressed just how important it is for the rest of the world to experience the Carolina Classic. Either way, this is a great location with great staff! Oh, and they make an awesome Carolina Classic!!! read more

The night shift for this place has really gone downhill... slow as all get out. Went to get some grub around midnight and the line was wrapped all the way around the building. Took over half an hour to get to the window. Even then everything was pretty mid. The fries were just thrown in a paper bag. Nothing was hot. Staff seemed kinda annoyed at us as if we were the bad guys for adding to the line of cars I guess? Maybe if they were quick and served everyone efficiently they wouldn't feel so unmotivated. Just my thoughts. I wouldn't recommend going late until they make some staff changes and it's running like a well oiled machine read more

Created a Yelp account just to review this wendys location. I had enought time in the drive thru line to trim my fingernails and create a yelp account and leave a review it took so long read more

On my way back from from an event I decided to stop by Wendy's to grab something quick to eat. The drive thru line was too long so I went inside to order and use the restroom and soon I walked in I almost slipped and bust my butt on the floor. There was a wet floor sign up but the soda that spilled was still on the floor (cup included) and no one mopped it up. After I came from the restroom I ordered my food (a spicy chicken sandwich combo) and my food came out in a decent amount of time and hot. All in all I was in there under 10 minutes and once I got my soda as I was walking out the soda was still on the ground with people slipping and sliding along the way. It really should've been cleaned up so no one would get hurt. Overall a good experience. read more

Wendy's - Wendy's counter - Fast Food Near Me - Belmont, North Carolina

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Nice looking location but inside was not as clean as it should be. They got my order wrong even after repeating it back to me. Oh well, guess not every Wendy's is consistent. read more

Run of the mill fast food BUT the staff was lovely! The bathrooms and dining space were clean and spaced well. Strangely enough they got rid of the Potato with Broccoli. That said while some places stopped serving healthy choices you still have a few like Chili, Potatoes and Salad. read more

It used to be the best ever , nowhere l go in the USA never seen a better Wendy's than this one in belmont , but now it's the opposite the worst, have to wait over an hour for two sides of fries and one frosty , it's crazy read more

I normally don't post negative reviews because all employee/ employers have "off/bad" days or nights, but last night was probably the last time my family will choose Wendy's as a last minute quick pick up for lunch or dinner. Our 9 yr old son had a 7:30pm baseball game in Stanley. We chose Wendy's in Belmont although it was out of the way seeing as how we live in Mt Holly, but have had terrible experiences at the Wendy's in Stanley. After waiting in line for at least 20mins with only a few cars in front of us, we pull up to the window finally to pick up our order that we repeated twice. Yes school is out, but parents still have to work that's why we chose to do fast food. First off you have people standing around talking inappropriately, no wonder the line isn't moving as it should. Second off we were given the wrong drinks but instead of taking them back so we had room for everything, we were made the correct drinks and not even offered a drink tray. Last but not least, we did not receive our entire order that we paid for, while the female at the window talked about her body, being bloated, and she made the comment "this what having kids does to your body", while she is leaning out the window and my son in the back seat could hear everything. I didn't post last night because I wanted to take a minute to calm down and wasn't overreacting from us all being tired because it was already 10pm. It is sad that we have people working jobs like this and making more money than people with college degrees, just to have bodies in a building that know or could care less about common decency and simple customer service skills. Wendy's we used to be a huge fan. You lost our business last night! Everyone makes mistakes, but the conversations knowing there are kids in the car and men that don't want to hear about your body issues is ridiculous. Also when we called to tell them what was missing from our order, we were rudely told "you can come wait in line but the din room is closed". read more

My salad had rotten lettuce. Absolutely disgusting. I have nothing else to comment on, because this shows how much they care about quality at this location. read more

Wendy's - Rotten lettuce in the Southwest Chicken Salad. There's no excuse for this. - Fast Food Near Me - Belmont, North Carolina

Tried this for breakfast today. It was surprisingly very good. Staff was super friendly, efficient & Covid compliant. Food was hot and really good. I had the Honey Chicken Biscuit and the potato wedges...both were perfect! read more

Trapped waiting for 30 minutes in a drive thru. Service was horrible and could care less. You're better off shutting down if you don't have people to work. Order came out coMpletely wrong. 4 out of 9 items were WRONG AFTER 30 minutes! AND our fries were not in the bag. No way to correct when the line is to the street and nobody will answer the door because inside is closed. Dave is rolling over in his grave knowing the customer service at this location. No thank you, not even a peep. Person at the window didn't even speak to us while two other people were standing around doing nothing and one making her own drink and not being helpful. Rude, food was wrong and not good. Customer service will make me avoid Wendy's. How annoying. read more

Your standard Wendy's location. This one has been updated to the ultra-modern look Wendy's has been going for lately. Wendy's is arguably the best at getting all of their restaurants up to speed with modernization. It also gives the feel that food here is better for you. They of course still have the usual burgers and fries. (In my opinion, some of the best burgers and fries in the fast food industry for an affordable price.) They still have the frosty. It would be shameful to get anything but the chocolate (AKA: original) frosty. But they do have plenty of good salad options and grilled chicken sandwiches to compliment the fried chicken. People swear by their chili and baked potatoes. And the 4 for 4 deal is probably an industry best. Service here wasn't bad. They're easy access on and off the highway. It's clean and nice inside. The parking lot could use repainting. Food quality is as expected for all Wendy's locations. read more

Complete disarray. Poor communication and training. More interested in laughing and talking than giving attentive and accurate service. A simple order of one item was chaos. I turned around and left. What has happened to our country? I'm seeing more and more of this. read more

My son absolutely loves Wendy's and while it's not my fave we go here at least once a week. The food is ok but what I want to comment on is the drive thru guy named Shannon. He is super nice, polite and always in a good mood. I sure hope he is appreciated! read more

Fast food my butt. Literally no one in front of me, and it's been 20 min in the drive thru waiting to order. read more

Wendy's - a view of a gas station at night - Fast Food Near Me - Belmont, North Carolina

Really? Wendy's. This location must be owned by the same owners as the Freedom Drive location in Charlotte. They make you wait 20 minutes at intercom while they only assist one car at a time. The line was wrapped around the building. Then I get bacon so crispy that it was hard as a rock. Then I get Baconater fries with bacon throw on top! This location is becoming a joke. So sad they wasted all that money remodeling, only to open up with a crew who could care less. I won't be back!!!! read more

Wendy's - bacon and cheese fries in a container - Fast Food Near Me - Belmont, North Carolina

I have gone to this Wendy's three times in the past two weeks. Twice I have been told that their registers are down, now that's just in the last two weeks prior to that I've heard several times our registers are down. Earlier this week I stop, placed my order and either they forgot my drink or I did. I asked if they could add one to my order and he told me I would have to go back through the line. This Wendy's has theost robotic people working there I have ever seen. read more

Stopped by on a Thursday night around 8:30. This may be the worst crew at a Wendy's I have ever seen. The floor was covered in food. The ice machines were spitting water, the ketchup containers were empty (you had to go to the counter to get packets, wonder why they just didn't put the packets by the containers?). There were at least 8 staff and meals took forever. I saw my two burgers come out to the counter, but apparently the french fries weren't ready. By the time I got my meal the hamburgers were cold. One guy finally came out to start cleaning, but he was also the cashier! I would suggest avoiding this place until the manager gets his staff together. read more

Slowest Wendy's on the planet. It doesn't matter what time of day or night you go here, you are going to be waiting for a while for your food. Nothing fast about this fast food restaurant. read more

My son and I stop in most weekends to get breakfast on our way to the airport overlook. Shannon is usually working the window. Have always had a great experience nothing has been missed and the food and coffee are hot and fresh. We order door dash for dinner from here all the time too and it's always warm fresh and never got anything wrong in our order read more

When visiting, be certain to look for the framed certificate on the wall by the bathrooms confirming it as the slowest Wendy's on the planet. read more

Absolutely horrible went and ordered a Dave's combo got a kids meal burger instead so basically could have bought three of these pathetic lil sandwiches for the amount I spent read more

So disappointed in this Wendy's. The night shift is absolutely terrible. Last night around 11pm, my dad went to get meals for our family of 4. Yes, we know it's late for food, but my family owns a boutique in McAdenville and we work until the Christmas lights turn off. Moving on, he waited 20+minutes in the drive through line only to be told that he could only order 2 items when he got to the speaker. When he asked them how he was supposed to feed his family who was expecting food, they did not answer but just restated the "rule". If this were to be the case, they should have had a sign/ a person out to inform the long line of vehicles to communicate this ridiculous 2 items or less rule. Waiting 20+ minutes in a drive through only to not get food is absurd. read more

Just don't. If you have endless time to waste waiting for food cooked with the same care as DOT takes filling in rural potholes and abundant patience for dismissive, rude, inattentive staff however, this is exactly the place for you. I tried this specific location a few times over the course of a year or so, and it seems that instead of getting any better, it's instead taken previous bad reviews and told the nearby populace "hold my beer", while attempting to slow down service, provide less enthusiastic food offerings, and retrain the cashiers to abandon all polite human interaction skills. Just. Don't. read more

Several of us have tried to get in to eat this Sunday afternoon at 5:25. But they have decided to lock the doors to the lobby with no sign saying they are closed. That's bad business and very frustrating. read more

This was probably the worst experience that I've ever had at a wendy's. We went at around 7am and there was ONE person in front of us. We placed an order for two combos with coffees and also got two bottles water. We proceeded to the window which once we got there, we hung out for a minute and then they asked us to pull forward as they needed to make fresh coffee.... we no joke waited for almost ten minutes. They came out, gave us our food and debit card back... went back in, got the coffees. We were flustered because we had a tee time that we needed to get to and so I just took off. My SO received the wrong breakfast sandwiches, our coffees were black when we both requested cream and sugar AND they forgot our waters. This place and the employees sucked big time! Also- second time getting Wendy's breakfast and yet again- it was junk. Stick to lunch and dinner, Wendy's - your breakfast menu isn't going to make it. read more

This location was out of chili, a little piece of me died after hearing this news from the very obviously apathetic employee taking my order. I resorted to ordering three of the largest burgers they had in order to coddle my broken heart, I fought damn hard to hold back the tears welling up behind my sad eyes. R.I.P chili...and my heart. -Burt Macklin read more

I swear they need to get a new manager in that joint shouldn't have update the place even though it needed but they need update the owner and manager continuous of stupid and messed up orders and I don't get why it's so hard, I even had a manger apologies said to me that they're going through 20 crew a week which somehow that's my problem or I'm suppose to understand hell no get your shit together or I'm filing to get rid of this Wendy out of Belmont going on for 10+ yrs of stupidity read more

One star is very generous. This location usually is not bad for me but the night shift was awful. Waited in line for 45 minutes!! Got to the window and nobody came until 5 minutes of me sitting there. Drinks and frosty had been sitting next to the window for who knows how long because the frosty was very melted. Was missing a junior cheeseburger and both drinks I got were incorrect. If you're looking to get fast food in the late afternoon to night time make sure to avoid this Wendy's at all cost or you might as well bring a tent to pitch in line. read more

This is the slowest & most inaccurate order filler of any Wendy's I've been to. Multiple times we have received incorrect items after a long wait. Today we ordered the new expensive pretzel pub burger & it was not on a pretzel bun just a plain white bun. UPDATE: Finally able to reach the manager & he made it right. read more

Came late night and everything was amazing. The two lady's that took my order and headed my order out of the window was very sweet and had Beautiful Smiles... Good job on Saturday night read more

I never post but I feel that posting may help as this Wendy's really needs an improvement in management. Young kids working are under utilized and under managed. I'm not sure management is ever present because I find it hard to believe the service could be this bad if it was. The drive thru has taken 30 minutes the past two times we have visited. read more

All I wanted was a quick burger to take out, and I never got to even order. Sunday night at 7 PM shouldn't be peak dining time, but the drive thru line was 10 cars long. So in to the lobby I went, and waited in line inside rather than out. I waited, and waited, then waited a little more. After 5 minutes without getting closer to the register, I gave up. That was enough for me. In the end, I probably added a year to my life skipping my order anyway. read more

Love the renovation!! But the drive thru line tends to be super slow lately around lunch and dinner especially, so be prepared for a serious wait unless you go inside. Maybe they'll make some new hires soon to speed things along read more

I would give 0 stars if I could but I'm forced to leave one in order to write a review. This place is HORRIBLE! For the past couple nights for like a month I been coming here since I work near by. They kill the Wendy's experience completely at night. Never been HERE in the day time but other Wendy's make you feel better than this and the fries taste like they are cooked in fat and not grease like taste so bad I had to turn back around and return it after letting them get away twice. Please fix this because we wait in line like it's only 3 ppl working in there and I've pulled off about 5 times in 1 month. That's bad, avoid at all cost because this ain't FAST FOOD it's sad. Never coming here again! read more