Don't come to this establishment. I have come here a few times recently, each time leaving disappointed. During the day time there are plenty of workers, but they are occupied doing anything other than working. For how many employees there are, the wait time is still long. I am also a Dasher for DoorDash, and they take a very long time to work on the food. They wait until you are there to begin preparing and causes problems on my end and the person I am delivering too as well. Last thing I wanted to mention is about how the employees are under the influence of something. I went inside to order, and the person taking my order was beyond impaired and could barely take my order and was mumbling. It is very disappointing because I used to love going to this Wendy's with my father when I was a child, and now I can't seem to receive decent service. read more

basically, I literally was looking so forward to getting the signature sauce and I'm very clearly told them I wanted a signature sauce and I did not get it and the drive-through line was going fast. Yes, but they were going so fast that they weren't paying attention to what their customers wanted and they kept interrupting me when I was trying to order in the drive-through read more

I got to the drive thru at 9:55 with a mobile order, it's 10:17 and I still have time to write this while I'm waiting for my food

Bathroom look so terrifying and lobby look like abuse and not clean as well it need to be clean all time

First off I stood waiting for someone to take my order for around 5 minutes when employees were walking past me constantly not interacting with me. I ordered a kids meal because I am a 17 year old who just started working again, and one of the workers in the back asked if i was a "big kid now" since i got the kids meal, i responded nicely but even as a joke this remark was pretty snarky and rude. Once I got my food the burger was almost unbearably gross, it had the consistency of mashed potatoes. The fries and drink were the only good thing about going there. The two people who were "helping" me completely ruined the customer service experience. read more

I went here with my friend, to order a simple meal. Firstly, the chocolate frosty I had ordered, had a hair in it. Secondly, I asked for two cheeseburgers specifically, and they gave me one hamburger, then we asked for a bacon burger, and they gave us bacon fries... Wendy's, do better!!! And whoever gave us attitude taking our order because YOUUU heard us wrong, count your days. ASAP read more

Wendy's - The fact that we have bacon fries and we asked for a bacon burger - Fast Food Near Me - Ashwaubenon, Wisconsin

employees rude ASF bitchy almost everytime I went there my order was wrong! Highly dont recommend the one by mall

So I found hair in my friends frosty and got our order all wrong. The burger was wrong and gave us chili fry's instead of another burger we asked for. Count your days. Put your hair up better, better attitude, and listen to peoples orders better. Also I just found another hair in my food. read more

Usual Wendy's fare-good burgers and chili and frostys. This location was clean and quiet the evening we were there. Servers were pleasant. read more

this Wendy's should have zero stars. I get it's Wendy's and you just want fast food - me fckn too. I went to this b*tch*ss Wendy's and ordered chili and baked potatoes. They tell me they're out of baked potatoes so I order fries. I finally get to the window and they tell me they've been out of chili for half an hour!! Why did you take my order then??? Why did you allow me to order 4 chilis, ask if I want anything else then have NO CHILI? Um hello?? Are your employees even literate? Come on now. Absolutely incompetent employees. Tell me you don't have the fcking food or close the restaurant. You're wasting everyone's time. You got me sitting in the line, you're making fries for no reason and now you got me hot at your window asking why you took my order in the first place. Useless ass high school children with no supervision or common sense. read more

We just used the drive-thru to get a bite to eat for our son. The young woman who took the order was really impatient and we're seasoned veterans! It's not like we were stumbling about trying to spit out an order! Then we paid promptly and then sat behind another car - for nearly ten minutes!! When we finally pulled up, do you think we could get a simple, "Sorry about the wait!"?? No! Nothing. The dude didn't say hi, thanks, sorry, F-off...nothing! Just anded the bag through the window and walked away. There are too many other choices for fast food for these employees to be so apathetic. If they can't pretend to care, I don't need to waste my time or money here. I'd advise you to do the same. Just go a few feet over and take yourself to Culver's instead. read more

Horrible Service! My roommate went to pick up a Door dash order today and was treated horribly. The employee asked for the name on the order, my roommate has a speech impediment and mispronounced the name. After this my roommate showed the employee the order on their phone, my roommate was then asked to repeat the name multiple times and the employee even went as far as to correct them on their pronunciation. This is extremely rude and unacceptable, clearly Wendy's employers need to reevaluate their Diversity Equity and Inclusion training. read more

just went into a this Wendy's lobby because they forgot my lemonade in drive through. Floor was noticeably sticky. Half eaten donuts were on the counter and the manager was rude immediately telling me I couldn't be in there. Did I interrupt a donut party? Food was also cold. I don't recommend anyone go here. read more

absolutely horrible. went here later at night and thought it was closed but then was answered at the drive thru. The lady was very rude and said she cannot place separate orders for us and instead would only take one order. she was sarcastic when I ordered stuff and was condescending as well then when we pulled up to the drive-through window she was no more friendly that she was at the drive-through. she handed us orders with no emotion just to check us out and take our money and then shut the window on us when we were about to drive off. The next morning my stomach was killing me and I had food poisoning from the baconnator I had eaten the previous night and threw up. only go here if you plan on getting sick afterwards and getting food poisoning and feeling nauseous ;other than that avoid at all costs. read more

This place has had major renovations done since I was here last. The place looks amazing now and the bathrooms were spotless. In regards to the food the quality has really improved and is really good. The fries were a tad too salty for my liking but the burger was really juicy which made up for this. I love the new soda machine they have as well. I will be back in the future when I want a quick burger. read more

Wendy's - Yum! - Fast Food Near Me - Ashwaubenon, Wisconsin

They are having a special - any size fries for $1! We got a large fry, junior cheeseburger and senior beverages. There are benefits to being old! Fries were fresh from the fryer and perfect. They aren't very good when they've been sitting under the heat lamp. I had a bite of the burger and didn't like it very much. I prefer the crispy chicken. read more

Hair hair hair! Everytime I go here, there is hair cooked into my burger. Last time going to this Wendy's they are rude and unclean for no reason. read more

Last fall this place was dark, dirty, and a virtual health hazard. Since then, it has been remodeled and cleaned up. The dining area is clean, bright, and modern. The service was very good. Quick and my order filled correctly. The food was fresh and hot. I even had to let my fries cool off before eating them. From the counter, the kitchen looked clean and seemed to operate efficiently. read more

They messed up my order, so I politely let them know. The female manager and another female employee got a huge attitude. Extremely inappropriate behavior. I paid for my burger, not the serious attitude they gave me when they couldn't do the simple job appropriately. I'm a pretty nice guy, so I was really surprised by the crazy attitude. Never again. Go work somewhere else if you can't do your job at Wendy's. read more

Food took forever and on top of that, my order was not completed correctly. However, they were very understanding and gave me three free sugar cookies for my troubles when I came back. read more

This place is absolutely brutal. The giant water stains and broken ceiling tiles really add a nice touch while you are enjoying a greasy, low-quality item from their menu. The fake plastic plants from the 90s complete the whole "poverty" theme they have going on. Went to the bathroom and was immediately reminded of a truck stop- EVERYTHING WAS DRIPPING WET like a cave read more

Stopped to go through the drive-thru tonight. Got home to eat and food and it was all gross. Fries were like eating pure salt. My burger had no flavor. My son's chicken nuggets were mealy. Not going there again. read more

We stopped in for lunch for on the way home. Wasn't very busy and we went inside. First thing we stated was that the order was to go. The counter took our order and after that t went downhill. One person started making the order for eating in. When I pointed out the receipt stated to go, hilarity ensued. Second person began to help so we now had half the order to go and half on a tray. More confusion. The cook from the back came up to point it out for them. Finally I verified the order when they thought it was done and found we were short two fries orders. The whole ordeal took over 10 mins. Food was ok but not very hot - except for the fries. read more

First experience at a Wendy's... not good at all. The employees were blasting screamo music and this was at 10pm on a Wednesday night. I will not be coming back to Wendy's ever again. Customer service was not there as the employees did not recognize us being in the cafe. read more

I stopped in around 630pm on Thursday to get a burger after work and there was one guy in front of me to order at the counter and don't know why not one employee would take either his or my order in an orderly fashion. It seemed like the restaurant was fully staffed, but none of the employees would even think of helping people at the counter in taking orders. There were only maybe two cars in the drivethru and one person waiting for their order to be made, yet eight employees in the kitchen walking around and there wasn't a cashier manning the counter terminal. I just walked out and no one seemed to notice. read more