Overpriced under filled typical FF combos. Very spongy chicken sammy too. Its gonna take more than…read morea new paint job to save byb I really won't be back anytime soon

One of the last BYBs standing, but the best always survive! Food is still great, and I think…read morethey've extended their evening hours so they're open a little later than the surrounding fast food places. Please support this location, because if the blackjack chicken club went away, I would be very, very sad.

I'm so frustrated. I LOVE this location. They have never gotten my order wrong UNTIL three weeks…read moreago, now they cant get my sauce right. They keep giving me the wrong sauce. I checked my bag to make sure I actually HAD the sauce this time. So disappointed when I got home and the sauce was wrong. Whoever yall got taking orders at the window is messing up. They read my order back correctly. Idk what happened but please get back to how yall were.

This location is supposed to close at 10pm. It's 8:45 and they just turned the lights off on the…read moredrive through menu. Every single time I go to this location, it's an ISSUE. If you all are not going to provide proper service then just shut this location down. What's the point in being in operation if you have workers that never want to work? It's real sad honestly!

I almost always go thru the drive thru. Most of the time they are professional, fast and efficient…read moreand the food is good. Every now and then I have issues with the food or service. I guess 8 out of 10 isn't too bad. My suggestion is to complete the survey on your receipt, they give you a "buy one get one free" offer for egg Mc muffin or big mac, and also if you've reported something that wasn't right they will often send you a coupon.

Very friendly today but in the name of all things holy STOP PULLING THE FRIES EARLY!!!!! In case…read moreyou were unaware but the fries, for which you are famous, suck when then are half cooked. If the fries could be cooked in less time the corporate offices would do it, they haven't. EVERYONE would gladly wait an extra minute for good fries.

Stopped in today around noon (Nov 19 2025) to grab something to eat because I got really light…read moreheaded at the store. Barely was able to hear and understand the employee taking my order through the drive thru because she kept removing her finger from the mic button too early. She got upset with me because I asked her to give me a minute to look at the menu. Once I ordered, I came up to the window and told her that her sentences keep getting cut not even halfway through and she just rudely looked at me and goes "okay" and gave me a "do you think I care" type of look. If you can't do your job correctly, either ask someone for help or just find another job. Don't give customers your attitude especially when without the customers you'd have no paycheck. Won't be coming back to this location because of the nasty attitude. Food was great though. Burger has a nice Smokey flavor to it and the fries were phenomenal. Everything was very hot and fresh but very sloppily put together and the amount of sides you get for a $10 meal is on the small end.

Always love Cook Out, but this time service was very slow. Finished our lunch before we got our…read moremilkshake. Ordered a double Hamburger with lettuce and mayo only. See the picture for what I got. Pretty pitiful effort if you ask me.

Took 30 minutes and 3 calls after the time of order to get them to remake two blasts…read more Stay away from this location, it needs new management.

Just close the place. The service is absolutely Horrible!!! They don't seem to have enough…read moreworkers.

Heard about this place one night in an Instagram ad, and went the next day with my family. The…read moreplace is very clean and pleasing to look at, and the food was absolutely delicious. Didn't take too long either! Hope to return ASAP to try their milkshakes! Would definitely recommend eating here if you want something good, but not too fastfoody like Sonic or God forbid the corpo looking McDonald's we have in the area. Update: Tried one of their milkshakes just today. Oh my sweet Lord, dude/sis if you are in the Memphis area or you want a good pit stop place to eat this is the place to go.

Love Wayback burgers. We often get it to go for lunch and it never disappoints. Love their Cajun…read moretots with ranch and their double cheeseburger with added A1 sauce. They are both super greasy and yummy and hit the spot when you need it most. Seems to be a family owned business and the service is always super fast.

This was our first time trying this restaurant. We ordered about 20 minutes before closing and they…read moremade our chicken fresh to order. The fries were most definitely not fresh. I found the chicken to be very salty. My husband liked that the tenders were really juicy. I loved how moist and tender the chicken breast was. Even after 25 min of driving home all the chicken we ordered was just....juicy. lol Because they were closing soon, the floors were being mopped and the smell of whatever they were using mixed with something else I couldn't identify was too strong to be able to stay. It was near insufferable. All in all, we are split on whether we'd like to return. I definitely plan to, but my husband doesn't. He prefers Bonchon.

Food was very good .. very moist chicken .. the macaroni and cheese was good but a little…read morewatery...service was friendly .. very small dining area . Overall a good experience

Wow, this review should be titled: First and Last. As this was our first visit and the last. The…read morecustomer service is abysmal, the person making the bowl was rude and condescending. I get it, it might not be the best job in the world, but you can be nice. The cashier was just as indifferent as the person making the bowls. My wife couldn't eat hers as it was too salty. Oh yeah, when went to sit down, most of the tables had food remains. All in all, a complete waste of money and time.

The manager Tameka at this restaurant was so forgiving about the not so pleasant mobile experience…read moreI had the night before. I'm very grateful for her and definitely will continue to come back thanks so much to her graciousness! Thank you so much Tameka.