I moved to Dr. Perna recently, but will be moving out soon, and here's why:…read more* They typically call you in 15-30 mins after your scheduled appointment time * The nurse takes the vitals, and very courteously tells, "The doctor will be with you shortly". You will then have to kick your heels for another 30-45 mins before the doctor shows up * She struggles to use whatever software it is they use * She is always in a hurry How could someone not have the time for a patient, and yet be perpetually late?

I'm outta here. Didn't even get to see the doctor. Ryan the medical assistant insisting I was…read morenever told something in a phone call he was not part of. Then he tells me I'm rude and goes to tell his manager. Before he does that, I tell him he doesn't have to be concerned because I'm leaving. I don't think he was listening because when he was talking to the manager, IN THE HALLWAY for everyone to hear, he says oh, and now she's leaving. I get chased down the hallway. Do not get mad at me because the doctor told me something yesterday and I'm following her instructions. I should have listened to Dr Perna the first time I met her when she was more than an hour late for our first appointment so I left and about 50 minutes late for our second first appointment. She was upset I was upset. And she said I should find another doctor because she will continue to be at least an hour late but insisted I be on time. Passive aggressive poorly run practice. Run away.

Doctors are good to excellent, but front desk experience pretty inconsistent. Bernadette…read moreespecially seems unwilling to help patients find solutions to their problems, adding to the stress of seeking medical help or referrals by being curt and short without offering support or additional information that may be helpful. Coming from East Boston Neighborhood Health Center, I am convinced that the quality of care is better in centers where it is not only the doctors caring for the patients, but every single person you encounter in the clinic. Time and again, I have had positive experiences there, getting courteous and efficient help for my needs, but at this local family practice in the rich town of Belmont, shockingly low level of care from the front staff. Doctors- help your staff understand that they are the FIRST interface with the public, and being kind actually counts for a lot.

Been coming here since High School.. Just the best Dr's and staff…read more Dr. Moyer and Kate are the best, so caring and easy to talk to. I still go back here even though I no longer live in Belmont. That good.

I came here for a strep test. I made an appointment online ahead of time to avoid waiting, which…read morewas great. The staff were all kind! The provider was efficient and friendly. I felt comfortable talking with her and appreciated how fast the whole experience was. It was clean and well kept as well. There is ample parking as it has a parking lot. I would definitely recommend visiting here when you need an urgent care and making an appointment online. I will be back!

Excellent care by Dr brodke for arthritis. Expert and caring. All of the staff very friendly and…read moreengaged, in particular the medical assistant. There is a drawback, though. On website they list sprains but they have no x-ray machine. So to differentiate that from a broken bone doesn't happen. They sent me to a different AFC that actually has it. You can wait assuming that they have it or you can ask before you go in but who would do that? So otherwise excellent but that's the drawback.

I had the most amazing experience with Tova Health. My baby was born this winter during a brutal…read morecold snap. I was so grateful to have Dr. Z come to my apartment to care for my newborn and me. Dr. Z is knowledgeable, kind, and flexible. The model of having the first two months of my child's care from home was so comforting- it allowed me and my baby to stay in the home and rest and heal after delivery. Meg from Tova health handled all the admin stuff. She made scheduling, paperwork, and setting-up the patient portal super simple. When it was time to transition beyond the first two months of care, Dr. Z and Meg helped us find the best pediatrician and make sure they had all our records. Awesome experience! Tova Health is the best!

I experienced a traumatic birth. One of the better things to come out of it (besides my daughter)…read morewas meeting Dr. Z. I was not able to get out of bed for over a week after the birth, so our first meeting was with her sitting at the foot of my bed. Thank goodness we chose her for my daughter's pediatrician because there was no way I would have been able to take her to an office. I really needed the fourth trimester care to help me process the trauma from birth, and Dr. Z let me cry and repeat the story over and over again. I'll never forget the time she hugged me and promised me something good would come out of it. She was also provided excellent care to my daughter. I will never forget our crazy first meeting and her kindness. She listened and provided me care when my own OB/GYN's office failed to do so. It is absolutely ludicrous the postpartum care we receive. This fourth trimester care model should be mandatory everywhere.

This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

Doctor Merola has been incredible, there is a huge difference in my health thanks to him. The…read moreoffice is also fantastic.

Dr. Merola's way of explaining things is fantastic; I always feel like I'm in good hands and that…read moremy well-being is their top priority. The office staff is also super friendly and efficient, making each visit smooth and pleasant. I can't recommend Dr. Merola enough. Thanks, Dr. Merola

Best doctor ever. If I had not found you, I do not know what I would have done. You are ahead of…read moreyour peers and are well read. We need more doctors like you that are willing to stand out and take a risk to educate the public when others will not. I highly recommend this doctors she is amazing and should receive recognition for the wonderful work that she is doing. Excellent physician that cares about her patients and is very knowledgeable about her specialty. She is a leader in her field.

Although she does not take insurance, her rates are actually pretty reasonable compared to other…read moreLLMD's. If you have lyme or coinfections she is worth every penny.

I have been to Newton-Wellesley a few times and have had a great experience every time. I was…read morerecently rushed to the ER here with appendicitis (yuck!), and the ER overnight staff did a great job caring for me. They gave me a diagnosis within 4 hours and next steps despite not having a radiologist to read my results present (they outsourced). You'll notice people in the reviews will say you might be placed in the hallway, which was the case for me, but you will see that in every hospital. The ER is always overbooked and understaffed everywhere. Over the course of the night the staff regularly checked in on me, ran all of the necessary tests, and prepped me adequately for emergency surgery the next morning. The staff was truly exceptional, the surgical teams are incredible here. My surgery went flawlessly and they also did a great job with post-op follow ups, calling me promptly and scheduling my 2-week post op check in ASAP. During my surgery, they kept my contacts in the loop throughout the process. I thank everyone who helped me here at Newton-Wellesley and highly recommend choosing this hospital.

This is a good location if you need labs done on a holiday or weekend. Other locations nearby in…read moreWaltham and Chestnut Hill are not open on major holidays, but Newton Wellesley is open and pretty easy to get to right off of 128. Or just a couple miles from the pike. Limited parking at the entrance for handicap and some charging spots. Usually those are taken so you have to go to the lower parking spot and walk up a ton of stairs. There's also the option to valet which is $12 or only $4 if you have a handicap placard. To get to the lab/imaging location, when entering turn right after the check-in station, then go straight to the end of the hall and then left. You'll see a wooden desk on your right to check in. There's a small waiting room there, but also a larger room across the hall. They're not a lot of phlebotomy stalls, but they move pretty quickly. Staff are friendly and efficient. This is a good option for getting labs vs driving into Boston.

This is a very bad irresponsible guy, he has moral problems, He does not care about patients' death…read moreand live, his only intension and purpose is earning money and play with more and more woman; a lot of patients died in his hands and he destroyed a lot of families!!! an Evil. He simultaneously doing real estate business, he is never focused on patients' lives and wellbeings!

THE RUDEST RECEPTIONIST STAFF I HAVE EVER ENCOUNTERED. threw a clipboard at me and demand my…read moreinsurance info tried explaining my insurance info then and they both brushed me off. no eye contact, no greeting

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.