I have seen Dr. Vick a few times now and I think the world of him. I have actually referred others…read moreto him already. Dr. Vick has recently also placed tubes in my ears in his office and he did it literally pain free. He cares for his patients and truly listens. This is who you want to go to for your ENT.

I would highly recommend Dr. Downie. His bedside manners and expertise is exactly what I look for…read morein any doctor. After having 3 different sinus surgeries with 2 different ENTs that were unsuccessful I am certainly glad I found Dr. Downie. I am 4 days post op and can already tell a difference. I am an adult (25) and have had some pretty rough experiences with the scopes/instruments that were run down my nose at other offices, Dr. Downie has never once rushed or gotten annoyed when I asked him to slow down or give me a break. That being said, I am overall satisfied. The wait times in his office are not terrible but don't expect to be in and out. Wait times can be long, however like I said before... He never made me feel rushed.Rita has been fantastic and has gone above and beyond working with myself and my insurance for my surgery. I had to work with not only my insurance but a 3rd party to get a cpap machine before surgery and she helped with that as well as Vaughn. Vaughn was excellent at returning all of my calls and helped when needed. Sarah

Very professional. Welcomed with a smile timely upon arrival. I had a crown replaced…read more Lindz did an amazing job with the temp and the permanent one is perfect fit and color. Highly recommend this practice.

Very not happy with this clinic after last year's annual visit. Love the doctor, but there is no…read moreway to contact him directly to get his assistance - which is completely ridiculous. The office refuses to bill the services correctly so the insurance will cover it. I have reached out repeatedly, and they have ignored all contact and refused to engage in any conversation as to WHY they will not correct their error. Instead, they have ghosted me like a bad ex and sent my bill to collections. Is this an office that cares about its patients? NO!

I would give more than five stars if possible. Dr French and Anna were so amazing. One of the best…read moreexperiences I have had with a doctor. Very professional and he took time with me to answer all of my questions and completely explain what was happening with my sinus infection. My family and I will be patients for life. Thanks you!

On my first visit with Dr. French I found him to be very comprehensive and focused diagnosing the…read morereason for my headaches.He also set up additional testing. His medical assistant, Courtney , was professional and understanding.

DR Robinson is amazing and really cares. His surgical outcomes are exceptional. I worked with him…read morein the operating room as a device rep for several years and my family (along with many of the nurses from the hospital who work with him) use him for our ENT needs. My husband, daughter and I have all seen him and have only positive things to say about him and his great staff.

i cannot comment on the competence of anyone at the office, that is because I was never seen by a…read moretrained medical professional. 2 weeks before my appointment I completed the online survey of information. I must have received no less than 8 reminders to attend my appointment. I was there 10 minutes early and within 5 minutes called back. after acknowledging some of my medications and answers to the survey I was left to wait for the Dr. or Audiologist. Waiting 55 minutes no one showed up or even to pop their head in to update or let me know a lame excuse as to why they are running behind. I then left. as I was leaving, three technicians were checking their phones. I can only reason they are not empowered to convey any message of apology for running late, nor have the self starting impetus to do it themselves. So I simply cannot comment on how good or very bad this office is as I never was seen, diagnosed or even provided some assurance that someone would ultimately see me. Nope I simply wasted 2 hours traveling and waiting. Based on this experience judge for yourself whether you believe this is a practice you want serving you,

Dr Fletcher and his staff are outstanding. From getting an appointment to his caring bedside manner…read moreand treatment , everything and everyone were top notch. As a physician myself this is atypical and I will continue to see him and refer patients. Dr S Williscurry

Dr. Fletcher and his staff are wonderful. The office setting is very professional and convenient to…read morethe expressway. Very easy to find. Ashley and Brittany are the BEST! They kept me abreast of upcoming appointments and ensured I knew what was going on throughout every step of my procedure and recovery. I highly recommended Dr. Fletcher and the Georgia Center for ENT. They are very patient oriented and dedicated to providing a high quality customer experience! Thanks guys!

I really appreciated Dr. Conger seeing me on an urgent basis when I was in a desperate time-crunch…read moreto get some help! He could not have been more polite, professional, or considerate. He helped me through a sticky health situation and I will absolutely be returning to this practice in the future! I would also like to compliment the lovely receptionist, though I can't remember her name. She was instrumental in recognizing my health issue and going above and beyond to secure me a same-day appointment. Thank you both!

Although Dr. Amy Schettino may have medical knowledge her treatment of my husband as a patient was…read moreobjectionable. We are appalled that she never bothered to contact my husband regarding the results of his lab test results. Not a call, not a text, NOTHING! At times texts are fine to answer many questions, however when a patient requests a call to speak to the doctor directly, not by text and she never responds, it is unacceptable. Even after speaking directly to the office staff regarding a call back and told two days in a row that the doctor would call us back that NEVER happened. We just got another useless text. If Dr. Amy Schettino does not want to take the time to have a short conversation with a patient on occasion, and will only respond with a text she should not be practicing medicine on patients. We did not receive the medication prescribed in the form that was discussed in her office. She asked how we preferred it administered and confirmed this in a clear discussion at the end of our appointment. We called the office and spoke to an assistant who kept blaming us for not understanding what form of the medication was ordered. We understood EXACTLY what form of medication was discussed. It was not the first time my husband used this medication. Take responsibility for your mistakes! The medication was ordered in a different form than the first time we used it which caused confusion resulting in delayed administration of the medication. This caused my husband to be in pain and severe discomfort longer than necessary. Specific messages were left regarding this issue requesting a phone call from the doctor to discuss it. A call was never received. We also called asking if one part of the lab results were back and were told they would let us know the next day regarding that particular part of the results. We never heard back regarding the result we asked about with a call or a text. We understood there was a different culture that would take several weeks. As stated, we never received a call about any of the results to discuss what further measures should be taken. We went to the portal several weeks later to review the lab results that we were informed would be available after several weeks. Dr. Amy Schettino did not have the decency to get in touch with us regarding the results and to discuss them. This is despicable. What respectable physician ignores their patients lab results and never calls to discuss them. I come from a family of many physicians and if they treated their patients the way Dr. Amy Schettino treated us, they would not have a practice. We had to request the medical records four times in ten days without them being sent to our primary care physician. If you do not have the respect for a patient that needs to speak to you on occasion you should not be practicing medicine. It takes more than some medical knowledge to be a good doctor. It takes communication with your patients in a timely and considerate manner. That means a short conversation on occasion. You are required to follow up on your patients lab results in a reasonable timeframe. We also learned that his symptoms could be other issues that she never addressed in her diagnosis or from his lab results. We requested my husbands records and proceeded with another capable, caring and responsive ENT physician at a different practice. Our new physician discussed in detail with us my husbands results and what was causing his symptoms. Now that I have researched many of your reviews I wish I had read them before we visited your office. We never would have trusted you with his healthcare. The reviews we read are not the only negative feedback we have heard regarding care received by Dr. Amy Schettino.

Long wait ! The tech who performed my ultrasound was great.. I think her name was Darcy !read more

Be very careful of your bills submitted from this practice. They UPCODE their bills to insurance…read morecompanies and charge for services two different times on office visits with same day services , however bill separately. This practice is UPCODING and most insurance companies only require you to pay your office visit and not the 20% for any additional procedures the same day. Once confronted they forget they spoke with the insurance company via 3 way call and threaten to send you to collections. Our next step if this comes up again is to have our attorney handle along with file an insurance fraud complaint with the state ref UPCODING insurance companies. I guess Rachel needs to learn about UPCODING and insurance fraud.. I am very familiar with it and worked it for years !