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    WellSpan Health

    5.0 (1 review)
    Open 7:30 am - 5:00 pm

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    5 months ago

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    Gastro Health

    Gastro Health

    4.1(18 reviews)
    28.1 mi

    Agree with Scott R. , used to see Dr.Kossoff around 10 years ago. Returned this year to make a much…read moreoverdue follow-up appointment. Was able to schedule one and had a great experience with the nurses/physician assistants and doctor (Dr.Francis) and was excited to schedule my endoscopy. However I needed to review my work schedule which is often changing to find a day which was suitable and would fit in Dr.Francis' operation schedule. I was assured I could call back and schedule the procedure. Little did I know that I would be at the mercy of the ONE procedure scheduler that the office uses, who is so busy dealing with the phone traffic that they cannot reliably answer the phone. When I asked if there was another way I could schedule the procedure, in person or by some kind of email or patient portal , I was left a very rude message saying that I was sending the scheduler to my voicemail when I was in the middle of various processes at work and had called more than 10 times during the week at different times to try to catch them to schedule the procedure. Not only this but the front desk also had the same track record for answering the phone, as in they never answer. Guess i was lucky to get my initial appointment over the phone in the first place. Will not be returning, heading to another Gastro that actually has adequately and functioning staff. I would not give this office your patronage, they are comfortable knowing they are a much lauded office so they don't take care of patients.

    I have seen Dr. Kossoff for several years and is an awesome doctor with a great reputation in the…read morecommunity. I gave only 3 stars due to the lack of communication with his office and office staff. You call and never get anyone to answer. After an office visit, by appointment, they were to contact another doctor to get the OK for my spouse's colonoscopy. They stated they would contact the other doctor and it would only take about 5 days. A week later called back to other doctor and they said they never received anything from Gastro Health. Gastro Health did not follow up. I called back a several months later, finally getting someone to answer my call, and they miraculously received the form from my doctor THAT day while my spouse was on the phone with Gastro Health.. And they still have to submit form to get clearance. Expecting a call back from Gastro health, which never happened. Called back and left messages. The first time the office ever called me back from original appointment in October is in January. 3 MONTHS. It was a MESSAGE to schedule the colonoscopy. Tried to call but NO ANSWER, still don't have an appointment. I had a colonoscopy, 3 years ago and was to have another in 2 years. They told me they would call to set up an appointment. NO CALL. Can't get a hold of anyone. This is after I was told I had to get an appendectomy after my colonoscopy 3 years ago. Office staff needs to get straightened out and be held accountable.

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    Capital Digestive Care

    Capital Digestive Care

    4.5(11 reviews)
    44.1 mi

    I am writing this review to share my very negative experience with Dr. Cohen. While I had hoped to…read moresee a different doctor at the practice, I was scheduled with her. My concerns began when a PA associated with the practice recommended a colonoscopy without ever performing a physical exam. The lack of care continued with Dr. Cohen, who provided no instructions regarding my blood thinners. She failed to coordinate with my hematologist, and after the procedure, when I had bleeding issues, I still received no guidance on stopping my medication or when to restart my medication. I felt there was a disregard for my physical health. I made it clear before the procedure that I had an Achilles tendon injury that was almost healed. Despite this, I left the procedure with a new complication to that injury, requiring me to wear a boot for at least three weeks. When I expressed my concerns about all of these complications, I felt she completely shrugged them off. I left feeling unheard and disrespected. I would not recommend seeing this physician.

    Dr. Bassin is my physician in this practice. He is always on top of my symptoms, which is something…read moreI appreciate. He knowledgeable and seems to have genuine concern and compassion. I highly recommend this doctor. The office staff is very friendly and keeps things rolling smoothly. Update: I feel I should update my review because after my last review, during the summer of 2018 I became very ill and had to be hospitalized for 9 days. The Sunday night I was so sick I had to call and Dr. Julia Korenman was the doctor on call that night. She called me quickly and spent a lot of time very patiently convincing me to go to the hospital. She was 100% right because I was very ill when I arrived at the hospital. The doctor from Capital Digestive Care on call during my hospital stay was Dr. David Jager. He was extremely kind, compassionate, and I felt he truly cared about me. After I my discharge from the hospital for my follow up exam I saw Dr. Korenman and have seen her a few times since. She is always very kind, understanding, and caring. I never feel rushed with her. I can now recommend any of the 3 doctors I have mentioned from this group.

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    WellSpan Health - gastroenterologist - Updated September 2026

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