Dr. Bell and Myers are awesome. Office staff is friendly. Kacie H. is outstanding DH. She listens…read moreto patients, she is awesome at her job and knows how to keep pain to minimum during cleanings and I get anxious about it. Honestly, I keep coming back for last several years because of her even though my insurance does not cover 100% when I could go elsewhere.

I've been a patient of Dr. Bell for over 30 years and I would highly recommend him and I have sent…read moremany friends to him over the years. They have all been ex-tactic with his service and professionalism. He's very experienced with every kind of problem and will recommend the best course of action that's right for YOU. His office is equipped with state-of-the-art equipment and he usually can get everything done in 1 visit. If you have an emergency and the office is closed, he wont hesitate to meet you at his office for an emergency appointment as hes done for myself and so many of my friends. Dr. Bell and his staff, in my opinion, are the best of the best and go above and beyond in service 100% of the time.

Easy to schedule an appointment. Very professional staff…read more They never attempt to push or force dental services on you. A very clean and professional environment. I have been a customer for 5 years.

If I could've given zero stars, I would have done so. This office is in Mechanicsburg, PA. I went…read morein today and was told that I WOULD NOT BE CHARGED FOR AN X-RAY. I wanted to re-verify that information and the technician took me back to talk to the women at the front desk. They, again, verified that I definitely would not be charged. But, later, after the x-ray and the cleaning, A RECEIPT WAS SHOVED UNDER MY NOSE AND I WAS BILLED A FEE (I have insurance). So, it was simply lies atop another lie from the time that I walked in the door. Their office manager was rude when I later called to discuss the bill. She obviously had a problem admitting the LIE. I might have casually accepted the "fee" but I cannot accept LIES. I WILL NOT RETURN HERE AND I CAUTION YOU TO FIND A DIFFERENT PROVIDER.

Had a great experience here as a new patient! Every staff member I encountered was friendly and…read morekind. Their work was thorough, yet didn't take an extremely long time. The office was clean and organized. I am so happy to have found a new dental practice that I absolutely love!

Beware of deceptive billing, receptionist says one thing then charge you another. I specifically…read moreask if this procedure was an additional charge with cleaning and was told it was not part of their process. Then I get a charge, why would I allow a charge if I could of waited 3 months for dental coverage to start up again. I am no longer with them for this reason!

I haven't been there in a few years because my insurance changed and they no longer accepted that…read moreinsurance finally got insurance after five years that they do except was excited to go back, set up an appointment for a cleaning and asked them to make sure that they accept this insurance before I got there called three times before my appointment to make sure they got things straightened out they said just come in everything's fine I get there. The waiting room is full. They're embarrassing. The crap out of me telling me I have no insurance, which I did after sitting there for 20 minutes. Flustered don't even know what I filled out on the papers that they gave me because they kept calling me up to the desk how embarrassing to me you need to reschedule after you get your insurance straightened out come to find out they wrote down the wrong birthdate of my husband, which is why I was showing I had no insurance so I rescheduled where they gave me like six different times that they kept changing. Finally, they settled for two said I needed two appointments. I said you know you had me so confused that I hope you have me on the list the day before my appointment no problems. I have it in your notes. We will be calling you before your appointment for a reminder that never happened and that day it snowed so I shoveled snow all morning to come into the house to find out that they were open for three hours at my appointment happen to be in the middle of those three hours that I have now missed so I went to reschedule and was told by Tori that their policy is once you miss an appointment you're wasting the doctors time so we will no longer be able to see you how nice so I called to talk to Hannah took me six times. I had to pretend I was somebody else to get through to her because Tori and Hannah seem to be best friends and work well together as keeping track of phone calls so you can't get through the only thing they could tell me was you need to find another dentist that we will no longer see you okayed to waste my time but not OK to waste the doctors time OK to promise me I will get a call before my appointment as a reminder that never happened. Yes I'm highly upset. All I have learned from this dentistry. Is they like to teach people a lesson. And punish you to no end. They have no room for forgiveness, which makes me feel that they don't even really care.

Been going there for years and years; missed an appt because I had to put my cat to sleep and was…read morevery upset; got a missed appt fee in the mail. So I sent them a copy of the euthanasia bill to show I was putting my cat to sleep. 2nd only missed appt in YEARS. They called me personally to tell me "We are sorry for your loss, however we have an Office Policy". Just letting everyone know the "policy" of this "family". Shame on you. No compassion anymore and for what, $50??? To "teach me a lesson" as a patient?? It's all about the $$$$$$ here.

I've just had my second root canal done by Dr. Kusienski. She is a skilled Endodontist and very…read morecaring. The entire procedure is done with your comfort in mind. She personally follows up with a phone call(s) to see if you are doing ok and will help with any pain or swelling.

Very happy with our experiences with our 2 children. They have some minor problems like every…read moredoctor's office/healthcare facility in history, but the practitioners are very good. They have a great support for lactation, keep track of immunizations, and to reiterate that the practitioners are very good with peds. Read the reviews, the negative reviewers are being ridiculous. My child's dentist was very impressed that this office initiates fluoride. And seriously, complaining that a doctor wants to give immunizations, what a shocker in modern medical science.

BEYOND UNPROFESSIONAL…read more My son was supposed to be covered under my mothers insurance for the first 30 days of his life. They NEVER sent me ANY bills that were apparently not taken care of by her insurance. One of the bills was never even sent to my mothers insurance. My son was born in May, it is now OCTOBER and they sent this letter to me. This is BEYOND UNPROFESSIONAL to word something this way. We are in contact with the insurance company to get it figured out, but to get a letter that starts off with THIS??! Totally unbelievable and downright rude. I didn't have a true problem with this practice until now. We left because they didn't accept the insurance my son is on, but if I was still there I would be leaving after this. Edit to add: Just discovered a $150 lactation consultant bill when I did NOT ask to meet with the consultants at our initial visit. I was TOLD "the lactation consultant will come in and speak with you about things before you leave" and that was it. was not told i'd be charged, and I didn't ask to speak with them.

Watch how your billing goes! I was charged in full by Dr. Christman's office and my insurance has…read moresent them multiple payments since July. Here it is, October, and I have received no payments for the monies that I had already paid in full. To top it off, the insurance company has stated that they have a contract with this office and they should have deducted the amount rather than charged me in full to begin with. Looks like I'll be going to small claims to get my money. Aside from the sketchy billing department, I was treated by a young dental hygienist who was no where near as gentle as the lady they had 2 years ago, They had to give me extra local anesthesia the first quadrant yet when they did the next round a week later they decided to not bother with the extra anesthesia when they already knew I required more. I was jumping around like a fish with every poke. Fun times.

I was referred by my dentist for one procedure (gum graft buccal) and I had the choice of 2…read moredifferent periodontists. Dr. Christman's office had the first opening months later. After an examination, Dr. Christman told me that I needed 2 different procedures - the one diagnosed by my family dentist and another procedure on top of it. I was very nervous and decided to get a second opinion. When I went to a dentist for the second opinion, he was very angry and said that I didn't need the second procedure that the tooth wasn't bad enough to require another procedure. I was very upset and cancelled everything with this group and went to another periodontist who completed only the needed surgery. They did forward all my records to the second dentist.

I was a patient of this practice for about 4 years, and I don't have any complaints about the…read moretreatment I received - it was about average, not bad but not outstandingly good, either. My problems were with the office administration. For starters, they changed the insurance coverage they accepted twice in the 4 years I was a patient, so I had to change my coverage as well - that's twice in four years, so I wasn't staying with any insurer long enough to qualify for the full benefits. And I would only find out about these changes when I showed up for my appointment just to be told, "Oh, we don't take that insurance anymore." There were no treatment or billing coordinators, so if I wanted to discuss a treatment plan, it had to be with one of the dentists - and I had to wait 6 months for a consultation appointment. And if I had follow-up questions, I had to take them to the receptionists who were not qualified to answer those questions. So even though I like all the people in the office, I am now shopping around for a new dentist.

The office was welcoming and clean, the staff was warm and friendly. I had only seen Dr. Ana for a…read moreroot canal referral but I will be returning to her office for a crown. We were seen quickly. I wasn't uncomfortable getting the bite wing xray, which is impressive in itself! The other xray machine (I believe it's a tomographical cone machine?) was a 360 experience, amusingly complete with classical music and a tiktok robot voice. I recently had to switch from my current local dentist because our insurance no longer supported them in our network. I initially had some concerns because I was happy with my previous care, you know how it is. But by the time I left it was obvious I would be in good hands. Everybody was very polite and interested in answering all of my questions. I'm relieved to be continuing my dental healing journey here at a business that clearly cares for its patients. Thank you Carlisle Dental Studio!