I really don't get the negative reviews. my wife and I have been coming to OSS on Powder Mill Rd…read morefor years. They are very professional, try to get you in as soon as possible, and do great work (wife knee surgery, my trigger thumb/arthritis/spine injection). Now I am in for a potential meniscus tear. Always trust the doctors here.

You will keep receiving bills every 2-3 months. I had my Neck surgery back in October 2025 and this…read moreis August 2026 where I received one more bill. Last time back in April 2026, when I received the bill and I spoke to the call support, I was promised that was my last bill. but yet again I received one more bill, and this is so frustrating. While I appreciate the doctor for their services I certainly don't recommend OSS to anyone because of how their billing system works. I am sorry but it really sucks!

Every single person was super friendly and helpful. Best urgent care I have ever been to. The woman…read moredoing the intake was personable not only with me, but with kids who came in later. The tech who did my vitals was super nice. The x-ray tech deserves a raise. She was so friendly, explained what she needed me to do, and what she was doing. The PA really listened to me, and what medications had taken care of the issue the last time it happened. In addition, every single person said, "I hope you feel better soon." On top of all of that, the wait time was minimal, and the facility was bright and clean. Bonus: the X-ray tech keeps her room a little warmer. And the chairs in the waiting room are actually comfortable. Thank you for giving a sick woman a comfortable and comforting experience.

0 stars terrible just terrible the nurse is a pos will sit there in silence & not talk to you if…read moreyou say something they don't like you'll go in there get prescribed medication & them calling back days later telling you you can't get it anymore & to just take tylenol. don't you think i didn't try that or think of that years ago? this is medical malpractice at this point when i tell you i'm in so much pain i can't even get up & do simple things for myself because i can't walk. someone is about to get sued!!

front desk staff at the urgent care part is very rude, using their phones and not wanting to help…read moreyou. the occupational side is more professional

UPDATE: It's taken several months and a few phone calls, but I just received a sincere apology…read moreletter from the clinic manager, and my total bill was refunded! So they did eventually take ownership of the problems and the manager followed through to make it right. RUN AWAY if no insurance! They told me $75 and up, depending on procedures or tests ordered. The nurse was with me less than five minutes, asking just height and drug allergy information. Then the nurse practiti9ner just looked in my ears, nose and mouth with the ear otoscope, or ear thingy anyway. Less than five minutes with her. My bill was a freaking $244! I call fraud! ak

We had to go back for a check up for a TB test and the receptionist was very rude…read more She gave my boyfriend attitude the first time. The second time we went up to schedule an X-ray, she didn't even give us a chance to say what we needed to do. So she took the paperwork and walked away. Then she had to go figure out what was going on. A few minutes later she came back blaming us for not telling her that we needed to schedule an X-ray. "We went sent out here by the nurse to schedule the X-ray" "What do you mean schedule? We can do it right now " "Okay then we will do that? She said to schedule, I don't know" We would have told her originally, if she had let us talk. The nurses were fine, receptionist not.

After having an unrelieved migraine for 3 days (plus sinus infection), the best they could suggest…read moreto me was to take Tylenol. Plus, whatever garbage they had on the tv was R-X rated. The language was inappropriate and sexually very descriptive.

Had wax build up cause hearing loss. They were very pleasant and helpful. Removed the wax, so…read morehearing returned. Highly recommend them. Really good service

I came yesterday to get a drug screening for pre-employment. When I arrived at 1pm the person at…read morethe counter checked me in, then informed me of a 3hr and 30 minute wait time..I asked is it any way to schedule to hold my spot in 3 to 4hrs because I have to get kids by 3:15 pm..she said no..However she gave me an appointment for today at 2pm and said having this appointment would get me in and out quickly..I arrive at 1:50pm for my 2pm appointment, and now I have to make emergency calls for the kids because they are making wait 3hrs before I can be seen..I need the job badly but dont have proper accommodations for the kids..it's already 3pm Concentra York Pa on route 30 has to be the worst..As I'm typing a client is on the line and everyone behind the counter trying to figure out who forgot his information..I'm honestly concerned I gave these people my personal information at this point !!

Never go to Welspan urgent care again! At least on Queen Street. They absolutely refused to wear a…read moremask. Pathetic!

This is a review for Wellspan Health's newly launched, Online Urgent Care…read more What a disappointment this service has been. After my online consult on 12/8 at 2pm, I asked for an alternative prescription (at 3:36pm). Was told the dr. or a nurse would call right back. It's now 12/9, 12:56pm (almost a day later). Made two more phone calls, put on hold, hung-up on. Filed a complaint online. Still no response. There's nothing urgent about this urgent care.

Having something health related happen on vacation, is one of the worst things. Thankfully Urgent…read moreCare clinics are all over the place, and this one made it easy. They open early and I went right in; Carmen at the check in desk was friendly and quick to register me. As it was first thing in the morning, it was a minimal wait to see a doctor. Dr Beth listened to my issue (a foot injury which has since healed), gave her opinion through an exam and gave me an x-ray referral. Her medical opinion ended up being correct and it thankfully wasn't an issue too long. All told I was here less than 30 min and mentally felt a lot better. It was simply a standard copay for an office visit and no other billing issues. If you're visiting Hershey and something happens to you or a family member, this is a great alternative to the ER.

I took my son there on a Sunday as he was having a migraine headache that would not respond to oral…read moremedications. He asked for a shot of Tordol which is what is neurologist recommends for these situations. They gave him a combo shot of Tordol, zofran for nausea and a steroid. They said that they wanted to stay in the exam room to make sure he did not have an allergic reaction. PA left and closed the door and no one checked on him for 45 minutes. If he did have an allergic reaction, no one would have known. He finally walked out into the hall and they were surprised to see him. If he had anaphylaxis, he could have died.

was my first overnight stay at a hospital. However, I have almost a decade of experience with my…read moreparents staying at high rated hospitals in New Jersey. My experience at Gettysburg Hospital far exceeded those by a large margin. The nurses and staff are exceptional to say the least. Even the food was very good. I am very thankful to all those that work so hard to make your visit as pleasant as possible. Special thanks to my nurses Paul and Margarite and their assistants.

Pretty hit or miss with quality of care, They can be…read morehelpful sometimes, but definitely not the kind of care you'd expect from the ONLY Hospital in town. Alot of times they will completely dodge caring for patients either by judging the situation (you can hear them in the hallway mocking you, right before they walk in to your room) or just that they do not want to work or fix a small problem. Just because something isn't that severe, does not mean the patient needs no care! Next time do your job ! I would have dropped wellspan many years ago if that wasn't the only provider in this town. They miss the big problems as well.