This was the service that the couple from whom I purchased my home here three years ago. Of course, I continued their relationship with Wells. My experience, however, was of being ignored anything until a long-time neighbor's customer requirements caused Wells to come by. There was also a continued failure to respond to my telephone messages when I had a sprinkler system. I detected a general disinterested in working for me. I suspect that this company has lucrative long-term accounts and does not really care about anyone new. My advice? Consider another provider if you are a new resident in Grand Traverse County. read more