Lautner Irrigation deserves four stars for customer training alone. One of my sprinkler heads failed. I didn't know the model - just the manufacturer's name on the top. It was installed twelve years ago, so a newer model was probably needed, but I had no idea what that should be. I didn't know how adjust it to get the degrees of arc I required. Sure, I did a hitch in the USN. But though the Navy said they'd teach me everything I'd ever need to know, they never mention sprinkler heads in boot camp and "A" school. Fortunately the Lautner Lady found the product I needed, and patiently explained how to get it to do what was needed. I just installed and tested it; it works fine. My wife no longer thinks I'm completely useless. read more

Have used these folks in the past several years. Granted pandemic has effected many businesses. For the last two years it has been quite challenging to get any start up service from them. Their latest situation is they do not have enough technicians available. Our work order has been on hold for over 2 months. We are trying to find another company to get our system up before the lawns turn completely brown. I feel for these nice folks yet this is a poor reflection on their business. read more

Mark is fantastic to work with. He goes above and beyond. While turning on our irrigation system for the summer, I had the misfortune of my giant sun umbrella blowing into the lake. Mark immediately jumped in to help us. Without him I couldn't have gotten it out of the water. He does his work efficiently and effectively with a great attitude. Sprinkler system is running great as well. Highly recommend. read more

These people are knowledgeable and passionate about irrigation systems. They've been doing this for a long time and really know the systems they service. read more

Lautner Irrigation - Irrigation Near Me - Traverse City, Michigan

Our company has been doing business with Lautner for a number of years, but the last 2 years have left us disappointed. They didn't coordinate our spring cleanup and we had to call in May. As of today, we still haven't heard from them. We were told they have been shorthanded. It is now July and still no one has showed up. Our grass is burned. We are no longer doing business with them. read more

The product quality was good and AJ who came out to design our irrigation system was both knowledgeable and helpful. We did, however, have some issues with estimate accuracy, parts and in-store assistance for the do-it-yourself package we purchased for more than $1,100. (A conversation with the owner revealed that they had our phone number listed incorrectly in their system which likely explains some of our issues.) Upon request received written info on winterizing our system, which we really appreciated. The owner/manager cares deeply about wanting to provide good service. read more

Just want anyone that does not live within 3 miles of this office that you will be charged a gas mileage fee, so charlevoix customers be prepared to pay about $70.00 just to have the truck come up here. I have been a customer for 10 years and they started charging mileage last year, when I got my bill for my spring turn on, $70.00 of a $250.00 bbill was for gas milage! Ridiculous! Needless to say that have lost my business! read more

Had Lautner Irrigation add an addition to my exsisting system that another company had installed to cover all the areas that were not being covered. They also fixed the other zones that were causing my well to cycle. Excellent service from all the staff, prompt and curtiess would recommend them to anyone. read more