Northern Sprinkler Systems provides wonderful customer service. I was scheduled for a simple spring…read moreturn on of my sprinklers and it turned into needing much more work. Never once did I get the impression that he didn't have time or that I was an unscheduled additional work that he would need to come back for. I can't tell you how refreshing that is to have service these days with a smile and a "I can do that" attitude no matter what goes wrong. I felt really bad when he showed up as I had a sprinkler head I had moved and tried to rebury- lets just say they would never hire me. So I knew that he would have to redo what I miserably failed at :) He was great about it, then discovered I had yet another sprinkler head that was buried under my new deck. What amazed me was I never got the impression of it being a problem... he fixed it with a smile (while belly crawling under a foot high low deck). Not only that but he adjusted the times on my zones to be more appropriate and hooked up my rain sensor that wasn't working. All without me asking! I know this is just his job to do these items, but I want to thank Northern Sprinkler Systems. It seems to be rare these days to get this kind of customer service. Unfortunately some companies would just come in and do the basics and leave. He went through everything to make sure all was in working order, he didn't wait for me to point out what needed to be done (as mentioned before I can't even bury a simple sprinkler head so it is nice that I don't have to point out what needs to be done). As a business owner myself, I try to go above and beyond and always provide great customer service. But I recognize that sometimes things don't go as planned and you can lose that great service. If you want great sprinkler service... go to Northern Sprinkler Systems!

Never recieved follow up call or email for very large residential insulation. Even reached out to…read morethe owner himself and never got a follow-up call . Terrible customer service

Advancers Irrigation went out of their way to winterize my sprinkler system. The quality and value…read moreof Robs service is a rarity in the world we live in. What a guy, Thanks Rob.

Lautner Irrigation deserves four stars for customer training alone. One of my sprinkler heads…read morefailed. I didn't know the model - just the manufacturer's name on the top. It was installed twelve years ago, so a newer model was probably needed, but I had no idea what that should be. I didn't know how adjust it to get the degrees of arc I required. Sure, I did a hitch in the USN. But though the Navy said they'd teach me everything I'd ever need to know, they never mention sprinkler heads in boot camp and "A" school. Fortunately the Lautner Lady found the product I needed, and patiently explained how to get it to do what was needed. I just installed and tested it; it works fine. My wife no longer thinks I'm completely useless.

Have used these folks in the past several years. Granted pandemic has effected many businesses. For…read morethe last two years it has been quite challenging to get any start up service from them. Their latest situation is they do not have enough technicians available. Our work order has been on hold for over 2 months. We are trying to find another company to get our system up before the lawns turn completely brown. I feel for these nice folks yet this is a poor reflection on their business.

Northern Lawn Maintenance and Resort Services does a great job of all of taking care of your lawn,…read moreplantings, woods and irrigation system at a reasonable price. However, they are more than just a lawn/landscape service. They monitor your property if you aren't there, deal with downed trees at inconvenient hours and keep the driveway snow-free. They are our trusted "go to" to assure that wherever we are, our Leelanau home is being looked after and cared for.

From the owner: Northern Lawn Maintenance & Resort Services is located in the heart of Leelanau County. We offer a…read morerange of outdoor services allowing us to accommodate all of your property maintenance needs year long. Some of the property maintenance services offered include lawn care, irrigation systems, docks and boat hoists, landscape maintenance, home security checks, snow removal and more!

I've been a customer of Green Lawns Matter for a few years and I continue to be impressed by their…read moreservice. Jeff and his team consistently go above and beyond to keep my lawn in top-notch condition. I'm really happy with their attention to detail, communication, and commitment to customer satisfaction. Green Lawns Matter has made lawn care a hassle-free experience, and I highly recommend them to anyone in the Bear Lake area for lawn maintenance or installation of irrigation systems.

From the owner: When it comes to lawn care in the Manistee/Benzie County Area, we've set the goal to become the…read morebest lawn care and landscaping company around. If you currently receive professional lawn care, or you live in the Manistee or Benzie area and are thinking about professional lawn care, give us a chance to earn your business with a free no-obligation quote!

Poor follow up after making multiple promises. Unable to get response and have waited almost two…read morefull months for a response. Apparently too busy to meet responsibilities.

This was the service that the couple from whom I purchased my home here three years ago. Of…read morecourse, I continued their relationship with Wells. My experience, however, was of being ignored anything until a long-time neighbor's customer requirements caused Wells to come by. There was also a continued failure to respond to my telephone messages when I had a sprinkler system. I detected a general disinterested in working for me. I suspect that this company has lucrative long-term accounts and does not really care about anyone new. My advice? Consider another provider if you are a new resident in Grand Traverse County.

Matt and his Crew did an excellent job from planning through to completion…read more They were all very friendly, professional and adhered to covid-19 restrictions. They do good work and keep the customer in the loop as the project progresses. I would highly recommend them for any irrigation needs.

Great group, Matt and his guys were professional we talked through the project and he had a few…read morecost saving ideas great to work with and would definitely work with them again!

Peaceful Valley installed a very large system at my house during its final stages of construction…read morein the late summer of 2016. Overall, the system was well done. However......in early 2017, we noticed an issue with our septic system. Our septic installer came out and did some initial investigation and felt that he may have to do some extensive digging to fix it. We decided to wait until fall 2017 to do the work. Unfortunately winter came fast and early and they didn't get to it. So today, May 2018, our septic installer began further investigating and it turns out that Peaceful Valley tore up one of two feeder lines to the field with their trencher. Not a big problem, you would think. the other end needs to be found and then a 5' patch installed. A phone call with Bob, the president started with his immediate denial of any culpability, combined with aggressive language about it not being his problem. The call ended with the following quote from Bob "You have a million dollar home and you want to push a $500 problem onto the little guy, I'm walking away" and then he hung up. REALLY? All we were asking was for him to get involved in a three way mutual resolution. If this is how he reacts when pushed, you know he is just looking to gouge his "rich" customers anyway he can. AVOID THEM, THERE ARE BETTER PEOPLE TO DEAL WITH IN THIS WORLD.

This company gets the job done and then some! They return calls quickly, show up on time and are…read moreknowledgeable and efficient. THEY ROCK!