Booking and check in process is easy cheesy. Login through their portal, create account, answer…read morequestionnaires and make payment were very easy to follow. They send reminder and check in texts to help guide you each step of the way. Parking lot was easy to access, as was the entrance to the facility. Front office staff greeted upon arrival, very friendly and professional. The imaging specialist was absolutely fabulous, very friendly, professional, and caring. They walked me through the whole procedure, and ensured I was comfortable throughout. They followed up with expected results timeline and checkout. Overall smooth process! Office staff is friendly, waiting room is spacious and very clean,

They make it impossible for you to call through. Good luck trying to speak to a real person…read more I've tried calling several times on different days and never managed to speak to anyone. Not sure why they even have a phone number for.

Kaiser Permanente Clairemont Medical Offices is where my children see their pediatrician, and it's…read morealso where we go as a family for blood work. For the most part, our experiences have been positive. The staff is usually kind, patient, and very understanding, especially when it comes to my fear of getting my blood drawn. That said, I did have one unfortunate experience where the blood draw was very painful and left me severely bruised. The snap of the band hurt so badly that it brought me to tears. Thankfully, that seems to have been an isolated incident. Other visits have gone smoothly, and the care team has been gentle and attentive. I appreciate their ability to work well with the family, and I still feel confident bringing my family here for care.

Another good visit at Kaiser Permanente hospital, 6911 Convoy Court! My first visit at this…read morelocation. I had to return to get a re-do for my mammogram (left side was blurry). Unfortunately, this was the only closest location to my home with a date not so far out. Basically, an inconvenience. Nonetheless, I had to get it done. Glad traffic wasn't too bad. I was checked by a staff outside the imaging lobby area. She was busy typing, like seriously typing and did not bother looking up. Awkwardly, I must have stood in front of her for a good minute or so. Just she and I and her computer, click clack typing away. No, " I'll be right with you, just give me a sec, pls." No one else present but us. I did make my presence known by touching the desk and moving around a little. She finally looked up, excused herself as she began coughing. She also explained herself that she was not sick, just a dry cough was all. After all that, I was verified and received my band in no time. Yay. She asked that I have a seat, pointing to the wall on her left. Compared to Bonita location, I felt alone. As I was the only one waiting and sitting in rows of empty chairs. Minutes later, I was admitted into the imaging room. Mai walked me in. She was friendly, pleasant and reassuring. She was also thorough in making sure the images of my left side was clear. She also reassured me that nothing was wrong with my left side and that the image was the only issue when it was last taken in December. She added that it will be quick. Well, I was in and out in no time. Approximately 15 minutes. Loved it. I also loved that this location being right off the freeway exit, wasn't so large that I would get lost, calm all around, organized, had lots seating areas, and lots of parking.

Excellent care, attentive and quick with process and results. Came to the ER while on a short…read morevacation and my mom was having an issue. They took her in and out for tests, cleared out the ER fast. She wa diagnosed after a CT scan and they decided to admit her. She got a room within 20 minutes and all staff and nurses explained everything and what they were doing very clearly. I wish this medical group was near us because they were so great

This is the Sharp Memorial Hospital in their Emergency Department on July 30, 2026…read more I was their patient and was admitted for a (6 hours) time period because their Emergency Room Doctor told me he has ordered a lot of necessary Tests for me to take within this time period. I received 2 very serious Rashes that turned out to be Skin Infections. One area on my right Leg, The second Skin Infection is located on my left Upper Arm. There are 4 Large Itchy Red Spots there that appeared very suddenly a few days ago. The Emergency Room Dr. Cadence Lawrence prescribed a (2 weeks ) Antibiotic for me to take this Oral Medication Pills . My other Serious Bacterial Skin Infection. I was prescribed by Dr. Blonecky these 2 Tubes of Steriod Ointment to apply on my left Itchy Rash for up to 30 days. Then both of these serious Skin Infections will be cleared up. Both of these Emergency Room Physicians gave me Quality Medical Care within a timely manner. Also both of these 2 Doctors were very caring , professional, and pro-active in giving me the correct Diagnosis for my 2 serious Skin Infections. Their Registered Nurses that worked for these 2 different doctors were very Caring and supportive to my medical conditions. This Sharp Memorial Hospital in the Emergency Department is the Best Hospital that I have experienced Excellent Medical Treatment and amazing customer service from their awesome Medical Staff.

This location is sooooo nice! I didn't take any pictures here, but I will next time…read more The waiting room had plenty of seats for all body types. The AC was the perfect temperature. Not too cold, but great enough from the Summer Heat. Even the patient rooms were more spacious and nice. I look forward to future visits here. As always, Doctor Alana always provides great service and support for my concerns. I always feel I get the proper care for my health and wellbeing. She has been assisting me on my knees for two years now and I appreciate all the support.

Doctor set up a bone density scan & what a new facility w plenty of parking. Treated even by…read moresecurity with a hello. Check in was very smooth and pleasant& handled so quickly that I wasn't even sitting g for 10 minutes before my name was called. Met with another "good morning" and where to go and the process for the scan. Every step before, during & afterwards was explained. It's obvious the staff cares.

FREE PARKING WITH VALIDATION----park on the first floor and be sure to give them your license plate…read morenumber AS SOON AS you check in. Pop up to the second floor via the elevator, or stairs, and you have arrived. Due to a Christmas layoff, I lost my regular insurance back in December. Thankfully, I now have a temporary insurance that allows me to be seen at Hillcrest Family Health Center. Amen to that! I recommend making an early appointment, as this place can get quite busy as the day goes on. There is plenty of seating in the waiting room, but it's possible you could get an unfavorable seat, or not a seat at all. The young ladies at the check-in station have all been very nice, which is much appreciated. Also, there is hand sanitizer at the check-in station which is also "so fresh and so clean". Aside from the aforementioned, I've been really pleased with the ability to get an appointment with very short notice. Once I was able to make an appointment within 2 days, and another time I secured an appointment in about a week. Also, each time I've been seen, albeit early in the a.m., the appointments have been punctual. No waiting around leaving plenty of time to move on with my day. I also like that they have a lab that shares the lobby, making it a breeze to get your blood drawn after your appointment. I was able to knock out the appointment and the blood draw in no time. What I haven't been too fond of is the follow up on referrals. I was told that I would receive a follow up call about two referrals that were placed during my initial visit, but they never called. Thankfully, and more importantly, the referrals did get placed, so all I have to do is follow up with the referral locations. The other slight concern I had was that the NP that saw me during my initial visit, didn't really provide a very caring or investigative experience. What I mean is, it was more of a touch and go or check the boxes kind of interaction. To be fair though it was an initial visit and they are a traveling NP, so they sort of mentioned that I probably wouldn't see them again after the blood work. However, I did end up seeing them on my second visit, which was what I would call a more thorough and patient interaction, which I very much appreciated. Thank you for that. Thank you to everyone at HFHC!!! It's a tough job, in a tough economy, in a world full of madness, so I'm thankful for being able to have healthcare and get some relief. Don't forget to tell your loved ones that you love them. Be safe out there y'all.

Dr.Hoppel is an amazing doctor she is kind, friendly and very warm, Any patient who gets her is…read moreblessed, a very empathetic and compassionate person.

Multiple myeloma:…read more There are a lot of questions that need to be answered by the tests. But that will unfold smoothly. I am a very lucky man to be on this voyage to to be cured of blood cancer/Multiple myelom at San Diego Scripps Grreen hospital, the best hospital that I've ever been in, not that i've ever been in a "Four Seasons resort" Medicare Hospital Supplement. Reportedly, an 85% chance of full remission in the U.S. for Multiple myeloma. That includes everybody in the world no matter what condition they are or their age. I believe that percentage is likely higher because of this Green hospital, the top notch doctors & nurses who selectively work there, and my attitude to have fun while I succeed. Foremost, the "food is to order" and medical service by everyone is fantastic. I've been on "order first"/" sight-unseen" steroids aggressively fighting this for a number of days before I even check in. Oncologist Dr. Bryan Pham was the initial point Doctor for me and is one of the many All-Star gurus of the team. He sat down and hugged me. He knew exactly what to do from the beginning. I love him. On my very first visit to Dr. Pham, he did a bone marrow biopsy. It did not hurt too bad because everything was numbed before the procedure and until the first night. That night was the most painful night of my life once the numbness wore off. That's okay though because they have meds so you survive. I was never worried. Before he stuck the needle into me, he asked me what kind of music I wanted to hear ("Mr. Chin," by the beloved albino Jamaican legend Yellowman" who survived jaw bone cancer in the face) so the biopsy would be relaxing.. Dr. Pham thankfully fast-tracked everything. The wizard, the genius, head hancho Dr. Dimitrios Tzachanis, MD, PhD, magically runs things. "Dr. T" makes you feel you are so fortunate to be among such a mystic, amazing grasp of the overall medical effects and chronological steps. Dr. Michaela Miller "Doctor of the Month" is primarily among other Superwomen doctors who all work with each other and make sure that you get successful anytime treatment and any necessary appointment on the spot at the hospital as soon as possible; it doesn't matter what time of day or night. Noor Qaddour, DO, and Bijan Roshan, MD, carefully show up with hands on in places you nay not think, e.g. lab, kidneys. More necessary checks and balances! There are so many good doctors and nurses, I'm blown away. There are so many top notched medical specialists, I don't know where to stop. They know who they are. They work at Scripps. They are my heroes. Of course, I would have never got here without my wonderful wife or cat. My cat Butters saved my life. Over a week ago I was petting my cat. Then he decided to pick up the love by digging his claws into my wrist, which resulted in a blood poisonous bruise which was clearly infected ( visible to my wife), leading to an emergency room trip to a Motel Six style hospital / hotel. When we walked in, a man was yelling that a truck ran over his foot. I was messed up; I needed to switch hospitals. Everything was properly addressed at Scripps. I have been and will be continuously treated until cured. I have a very positive and fun attitude, a must. I have simply continued to do as told. I have Multiple myeloma (requiring apx. 7 radiation treatments) plus easy-to-do chemotherapy, treatment of cancer lesions in the back, possible bloodclots (which is why I wear compression socks and take a blood thinner, improved kidneys, and important procedures of anything needed on every level. We're winning. It's not gonna be easy or a quick fix. Good things in life take work and time. No pain no gain. The Doctors feel good about where we are now. I am extremely satisfied and feel blessed. I can't say enough. They really care about their 1st class "modern medicine" treatments. The doctor came in and thanked us for being good patients. The doctor always looks at my wonderful wife because he knows she is the one he can trust. She is spearheading this positive direction. I am trying to have fun. If I could just make one person laugh every day. I will.

I won't be going back at all. The head transplant doctor and the director are rude, don't listen to…read morewhen questions are asked. I now understand why so mean transplant patient fall through and end end up either back on kidney dialysis or died

Nice urgent care with friendly staff. I had a terrible stomach bug earlier this year and a newborn…read more I was able to make an appointment online and when i got to the urgent care the desk staff wanted me they were running behind and let me wait at home with my baby and texted me when it was time for my appointment. I so appreciated their flexibility so that i could care for my baby and didn't have to suffer through my flu symptoms at the urgent care center. Located in a huge parking lot with lots of spaces!

Would not recommend Marque Urgent Care for urgent care needs. The wrong medication was prescribed…read morefor treatment, and the issue was never properly resolved. A call from the doctor advising that the medication should be stopped came only after the entire course had already been completed. After returning to the Bay Area, additional medical care was needed, and a different medication was prescribed to address the condition. They never encouraged scheduling a phone appointment to discuss this change in further detail. The evaluation and treatment plan appeared rushed and lacked thoroughness, resulting in unnecessary delays in receiving appropriate care. Patients deserve accurate diagnoses, appropriate treatment, and timely follow-up. Unfortunately, that was not the experience received here.

I "saved a spot" on their website for 4:30pm on a Saturday. I was afraid I'd still be waiting hours…read morelike past experience of going to urgent care centers. I was pleasantly surprised upon arrival that there was only one other person ahead of me. I was seen maybe 5 minutes after my appointment time and was in and out in less than 45 minutes. Parking was also easy with an hour validated parking in their garage. They also had a few patient dedicated spots. The nurse and PA that I saw were nice and listened to my symptoms and concerns. They were professional and provided good care. I would definitely return to this location if I needed same day care again.

The care was good however they bill your insurance as if they are a hospital setting. So I ended up…read morewith $198 bill for a UTI check which is one swab and pee in a cup. Will stick to Perlman clinic just down the road as they bill you as an office and also give fantastic care.