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    WellnessMart, MD

    2.9 (29 reviews)
    Closed 9:00 am - 12:15 pm, 1:00 PM - 5:00 PM

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    Wellness Mart MD 1901 old Middlefield

    I'm sure they've been more available before but I arrived at 10:30am for a 10:40am appointment. I waited and knocked and no one was here. A woman, her husband, and their child came at 10:39am. A Fed ex employee came by maybe 10:50am and then an older gentleman by 10:52 ish. Anyways none of us got our appointments. Disappointed. Very unprofessional but I hope whoever needed them gets help elsewhere. Maybe the employee was sick?

    this is what my veins look like now on left & right arm

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    6 years ago

    Jenny was amazing! She made me feel comfortable the entire time! I would highly recommend

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    7 years ago

    Beyond awful. The wait is long and they are completely incompetent. Unable to scan fingers. Do not use them for livescan.

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    Quest Diagnostics

    Quest Diagnostics

    2.1
    (156 reviews)

    Terrible wait times even with appointments. I've been here for 30 minutes and have only seen ONE…read moreperson pulled in when I've seen already 3 additional staff members walk in. When the only employee that came out and called a name, I asked about being there an hr early wanting to join the standby in case it's fast and she "didn't know how to do that" and shrugged her shoulders and moved on to calling the next person. Very dismissive. I hate this place. I'll never come back to this location. Don't waste your time. Book elsewhere

    This Quest Diagnostics Lab was very delayed. Patients were very upset. Patients have been waiting…read morefor 30+ minutes past their appointment times. The waiting room was not very comfortable. But there was an outlet if you need to charge a device but there was only ONE. Bring a jacket, it's cold in the waiting room. They required masks but they didn't offer any. The check-in kiosks were not reliable, you need to make sure that your name appears on the TV screen that says who has checked in. I needed to check in multiple times before my name popped up. If you are even 5 minutes late, they will skip you and then you will be considered a walk in. So come on time. They will call your name when they are ready for you. It can be very quiet so pay attention. Overall...I came here because I didn't have a choice. I will check if I have other options in the future. Just be mindful to be on time and don't schedule anything immediately afterwards because it can be very delayed.

    Northern California Drug Testing Clinic

    Northern California Drug Testing Clinic

    3.5
    (11 reviews)

    I came here last year and unfortunately had a very frustrating experience…read more When I called to ask questions beforehand, the woman who answered the phone was very helpful, informative, and answered all of my questions. She instructed me to make an appointment by phone, so I felt confident about coming in. However, the actual visit was a completely different experience. The testing site was an RV with a bathroom inside, and that's where I had to provide my urine sample. I also needed a hair test, but I was concerned that the technician did not collect the hair properly. Instead of taking a sample close to the scalp, she simply cut off a section of hair from the ends, which ended up causing me to repeat the test later on. I also realized that the same woman who answered the phone was the technician performing the collections, handling the paperwork, and processing payments. She was essentially a one-person operation. I genuinely felt bad for her because she was clearly overwhelmed, and the scheduling and flow of appointments were poorly managed. I had a 10:00 AM appointment but didn't leave until around 1:00 PM. After waiting about an hour, a person who had arrived earlier but hadn't been able to provide a urine sample was allowed to go before me once he was ready. Then another individual who had an earlier appointment but arrived late was also seen before me. By that point, I had already been waiting approximately 2 hours despite arriving early for my scheduled appointment. The woman working there was kind and informative, but the long wait times and disorganized appointment process made for a very disappointing experience. I hope they can improve staffing and scheduling because there is definitely room for a much better customer experience.

    I chose this location because of its great reviews on its great customer service. This was not the…read moreexperience I had when coming to Dr. Mersedeh Eghdami for a pre-employment drug testing. I first called the office to make an appointment and she was very rude and seemed irritated when answering my questions. At my appointment, she was very curt and impolite as well. After giving her my urine sample, she instantly said that I would not pass and pretty much accused me of diluting my urine. I only had maybe 20 ounces of water 45 minutes prior to my test. My urine did look more on the clear side but keep in mind my test was at 3 pm in the afternoon. I can understand her assumptions, but it's inappropriate to make any conclusions if you aren't the actual one performing a lab test. I asked her what further actions I can take and why she was saying I would not pass, and again, she was VERY rude and did not want to answer any of my questions. She told me that prior to my drug test, I should not be drinking water for two days and that my body will "naturally" produce enough water for me. She told me that when the lab would receive my urine, they won't even test the sample and automatically mark my sample as diluted. Never have I heard that and if it were true, it should and would've been prefaced prior to my appointment. She rudely rushed me out of her office feeling very unsettled and panicked, as this employment test is very important for my career. I was scrambling around, calling HR and my supervisor if I can order another test. After asking around nurses, doctors, AND employees that actually work at a lab, they told me that what I was told, was absolute bullshit and to not worry. Two days later, my employer received my lab test, in contrast to Dr. Mersedeh Eghdami's beliefs, they were able to test my sample. Save your money and your time, and go somewhere else. My experience here was very terrible and unpleasant from the moment I called to make an appointment. As a medical professional, how can you make a client feel so unsettled walking out?

    Labcorp

    Labcorp

    3.1
    (35 reviews)

    I visited the Mountain View LabCorp site over the summer for a blood draw. I had ordered the test…read morethrough Ulta and I was very confused as to why LabCorp's Phlebotomist was drawing blood for Ulta? Inside the blood draw room, there were over 100 vials of patient's blood in sealed test tubes sitting upright in racks. Hmm. I wondered why these weren't in a refrigerator. I also was surprised that there were metal Lab Specimen pick up boxes bolted to the outside wall of the building. It was very hot the day I visited the lab and the sun was beating down on the Lab Specimen pick up boxes. One said LabCorp and the other said Quest. The Phlebotomist was very prompt and came out to get me in the lobby on time. She was very sweet. I did not have a good experience with the draw, however. She used a large gauge needle without a Butterfly. It felt like she hit a nerve, or tendon when she inserted the needle. Right after the draw, I had pain right below where she inserted the needle. When I opened an closed my arm it hurt. This continued for a month. I have Ehlers Danlos Syndrome, a connective tissue disease and my tissues are very fragile. I should have asked the Phlebotomist to use a smaller gauge needle, but I had forgotten. I share my experience with a UCSF Phlebotomist who told me that it sounded like the LabCorp Phlebotomist was in training, because it it standard procedure to use a smaller gauge needle on a very thin arm and a butterfly is always used, as well. When I think about the 100 + test tubes of patient's blood sitting on the counter, I wondered, if the way specimens are stored at this lab location, may have something to do with all of my tests be negative. It is food for thought.

    They're always short of staff. They constantly change the mode of their acceptance from center to…read morecenter. You must check before to see that it is not with appointment.

    WellnessMart, MD - laboratorytesting - Updated August 2026

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