When my gastro dr told me I had a choice between Seton or St David's, I called both to discuss…read moreappointments. At Seton, it ended up being a phone call out of the country to a call center. Really annoying delays when we would talk. We kept talking over each other. Difficult to understand, & they didn't see to have any compassion. Just another phone call. I called St David's & talked to a real local person, who empathized with me. Night & day difference & the choice was clear. I had a couple tests scheduled at the outpatient imaging center. The day of my testing, everyone I interacted with was smiling, upbeat, & so friendly. They seemed to go out of their way to make sure I was comfortable. Big shout out to Ashley who helped me with my Hida scan.

I am a medical professional and I appreciate the level of care and communication provided by Dr…read more Ley. I also appreciate being given choices on how to best heal myself. Knowledge is power and I love that I can exercise my power within the bounds of being a patient to an obviously intelligent physician. I am very grateful for his compassionate care. The office staff are also very kind and attentive. Much appreciated!

i've gone to this urgent care over the years. the wait time varies but is often long…read more I appreciate being able to email them my health history and medication list, as both are long & complex. I think my doing that may be why the Dr who saw me took me seriously, (i saw he had printed out my health history and had highlighted things in it) and spent more time with me than others have. I was super anxious, wayyyyg overtired, and experiencing very intense restless leg (and other parts of my body) syndrome with many forceful spasms, all my muscles in my body were tightly clenched and i couldn't get them to relax and I was also in a lot of pain (this was due to a recent medication change, and my having a bad reaction to it), which I told them. So, at first I was disappointed because Dr. Joe told me that they couldn't give me muscle relaxers bc they would amplify the effects of the drug i was on that I was badly reacting to, so I felt like crying because i didn't know what to do, how to get help. Dr. Joe recommended I go back to my original dosage of the medication, and took the time to show me stretches i could do, and recommended that I take pedialyte or coconut water, and use arnica cream. i followed his advice, got the arnica tablets for leg cramps (i took 6) and the arnica cream for arthritic relief, which i rubbed all over myself. i drank coconut water and went back to my usual dosage of the medication, and did stretches and doing these things worked; got a full 8 hrs of sleep and only had a few leg spasms the whole night! my muscles feel relaxed now, and I am super grateful for that. I appreciate Dr. Joe listening and taking me seriously and recommending all he did, bc i am now back to my normal level of poor health, which is so much less bad than it was before Dr. Joe's help. Emailing health histories and med lists really may have made the difference here, i'm always going to do that in the future. Their email: occmed.pr@texasmedclinic.com

Dr was dismissive, forgot to share test results and seemed to forget I had a fever. I took a Covid…read moreand flu test and heard no word if it came back positive or negative. Was referred to a GI doctor for my stomach issues only, even though I complained about a fever I've had for 3 days. I came in around 9pm so it seemed like they wanted to go home as fast as possible. Also no hand soap in the waiting room bathroom? Not even a soap dispenser in sight. Save the time and go to a different urgent care EDIT: Found out I had severe dehydration and a nasty virus that needed attention from the ER. Wish I would have received better care.

Well, I felt better just seeing Dr. Schroeder. I've been pretty down in the dumps since Harley died…read moreand our month-long trip really helped get me out of the doldrums! Getting to see my siblings was the highlight of the trip for me. Spending a lot of time outdoors with my dog getting more exercise than usual was the other highlight..... that is until I took a spill on one of our walks!! So, it's really unbelievable how many different parts of your body you can bruise and bang up from one little fall! I managed to get my chin, road rash on my right knee, huge bruises on the upper right knee, scraped right ankle, scraped left hand, and finally -my left foot (which I thought I probably sprained pretty badly based on the size and the colors it ended up being over the next few days.) Anyhow, I am a tough old bird and since we were out of state I really didn't want to go to the ER or an Urgent Care if it wasn't absolutely necessary so I stayed off of it as much as I could, all things considered, and it did improve very slowly but surely. Since this happened mid second week of our four week and two days trip, I really had expected it to be pretty much back to normal, but it is still hurting enough to cause me to limp, so I thought I better check in with Dr. Schroeder at Wells Branch Family Medical Center. She's been my doctor since 1990. I know, unbelievable, right?? I met her when I worked in long-term care back when doctors still went to facilities to see their patients. She was a very young DO, very personable, you could just see how much she cared about her patients and her communication skills were excellent. I asked her if she was taking on new patients in her practice and she was .....so the rest is history! Dr S. agreed that I should come in after reporting this injury. After examining my foot, she said that she thought it might well be fractured. We felt like it was probably the upper metatarsal considering where the swelling and the pain is. She ordered a foot and ankle X-ray which she ordered and I received today. Since I have been walking on it for over two weeks there was really no urgency and I did not expect to hear anything about the x-ray until tomorrow. I was a little surprised when she called this afternoon. Turns out I have something called a Jobe's fracture. Dr. S. recommends that I see an orthopedist and said it's highly unlikely I would need surgical intervention, but she does think that they will put me in a boot for 6 to 8 weeks. Jeez Louise, here we go again. I have got to quit falling! Bottom line here-I have had Dr. Schroeder as my Primary Care Physician for 30+ years and I still feel the same way about her care and concern and expertise as I did when I observed her seeing her patients in the long-term care facility. 40 (yes 40!!!) years ago. I don't know if she's taking any new patients so you'll have to call & check if you I have a need to make a change. I just wanted to write up a five star review because Dr. Schroeder and her team at Wells Branch are just incredibly awesome and I want to be sure they know it!!! Yvonne- At the front desk is so sweet and very efficient and Dr. Schroeder's nurse has been there for years and is quite a card. I must say that even though my foot ends up being broken, I felt better when I left the office, then I did when I came in! I hope anybody that happens to be reading this feels the same way about their practitioners. I just know that I am truly blessed, and I hope to be able to continue my visits when necessary for as long as I live!

One line summary: It's not terrible - check medical websites for better reviews…read more This is an office shared by several doctors located on the side of the strip mall facing the gas station. I read many positive reviews of Dr. Carlson at my insurance's medical review website, so I decided to book an appointment since I'm new to Austin and was looking for a family care practitioner. Dr. Carlson was great and answered all my questions, taking time to listen to a concern I had about a hearing problem I sustained after a basketball injury. After taking a look for himself, he recommended me with a list of 3 ear specialists just to make sure there was no long term damage. He also suggested that for my age, yearly check ups aren't as necessary, and every 2 years would suffice, so it's nice to know he's not looking to get as much money from me as possible. The only down side I experienced was it took about 9 days wait before I could get my appointment. I don't know how long waits normally are, or if this was an anomaly, but if I had the flu or something that needed attention quicker, 9 days is not very acceptable. Overall, I'm pleased with my experience here and would recommend it.

Sujata Jere doesn't listen and said I'm depressed. Everything I mentioned she threw out the window…read moreand wanted me to fill out a questionnaire. I should've ripped it up and left with the nurse!! I don't recommend unless you are depressed, maybe she can help you..???

I need to have prescription renewed and left a message for a call back more than an hour and 20…read moreminutes ago. What kind of business other than in the medical field would get away with this kind of customer service?

We are incredibly grateful to Dr. Shaw for taking such great care of my father. He performed his…read moreprostate surgery, and everything went perfectly. We are so thankful for his expertise, compassion, and dedication. My father is now cancer-free, and our family could not be happier. Thank you, Dr. Shaw, for giving our family hope and peace!

horrible!!!! do not go to this clinic!!! management is so inept and spends most of their day…read moreapologizing to patients because they repeatedly drop the ball. dr is never there. clinic is ran by p.a.s and nurse practitioners. i can never get anyone to answer the phone. staff turnover is very high. there is a new medical assistant everytime i come. they cant keep emplyoyees staffed because the clinic staff is always unhappy and complaining about the crappy work environment that they have to work in. stay away!!!!!

If there was a way to review ADC Round Rock facility and staff separately, I would give the lab…read moretech and reception a 20 out of five, and the physical facility a zero. Reception was friendly and helpful. The lab tech was friendly and extremely helpful. Now to the issue that I find unacceptable: the lab tech is crammed into a room the size of a modest walk in closet, and is by herself. If I had known what the setup was like, I would've avoided this clinic. I was looking for an alternative to BSW Round Rock clinic, but This is not it for me.

I have been here a few times. Customer service was nice but Sujata Jere, M.D. doesnt seem to really…read morewant to listen to you. OK i smoke but that is not what i was there for. But all she kept harping on is me quitting smoking. Hello ..Im an adult! We all have our vices. So round and round we go and she still isn't listening to why im actually there that day. Long story short, find someone else if you can. Or if you like not being listened to she is the one for you!

If you have to get your boobs smashed, this is the place to go. :-)…read more I got my first mammogram here recently, and everyone was kind, understanding of my trepidation and gentle. I'd heard of the horror and discomfort of mammogram technology (basically a vice that compresses and flattens), but the machines they use don't pinch too badly. I'm not afraid of the boob-smashing anymore. Yay!

Dr. Mohammad Shahbazi at ADC North Austin Medical Center, Internal Medicine and Sleep Medicine, is…read moretruly a top-notch doctor. I feel very fortunate and incredibly grateful to have found him. From my very first visit in 2025 through today, I have consistently felt that I am in the hands of a physician who genuinely cares about his patients. Dr. Shahbazi is exceptionally knowledgeable, thorough, attentive, compassionate, and thoughtful in his approach to care. What impresses me most is his wonderful ability to make you feel comfortable, heard, and understood. I have never felt rushed or dismissed, and he consistently went above and beyond. I truly appreciate how patient he was with all my concerns about my sleep and overall health. The entire experience at ADC Clinic has also been excellent. The staff, nurses, and medical team have been courteous, professional, helpful, and efficient. It is clear that ADC has many dedicated healthcare professionals. "I always learn something new from my visits" I highly recommend Dr. Mohammad Shahbazi!

I have a sinus infection. They will not see me unless I wear a mask, due to my "congestion". I…read morepolitely declined and was told to leave.

I can't thank all of the staff more for the care they provided my wife and newborn daughter the…read morelast 4 days. My wife was induced Thursday and delivered Saturday morning. We stayed in the postpartum unit until Sunday night. The quality of care was outstanding but the staff cared so much. They went above and beyond for our family.

This place is utterly ridiculous I almost lost my mom due to negligence and incorrect practice. My…read moremom was pregnant with twins and her water broke the hospitalized her until she was ready to birth the twins. They gave her a cervix exam and my mom (who is a nurse) stated that the equipment wasn't sterilized but whoever it was insisted it was and just ignored her concern. NEW FLASH!! It wasn't sterilized and in result to that my mom lost one of her twins and one currently in the ICUA due to getting an infection from this place. HOW DO YOU GET AN INFECTION FROM A HOSPITAL/FACILITY THAT FOLLOWS PROCEDURES AND RULES TO PERFORM SAFE EXAMS/PROCEDURES. This is so insane her heart rate was above 100 which is not her normal I almost lost my mom due to incorrect practice. Why couldn't they just re sterilize it?? To ensure their patient who is CONCERN of what's about to enter their body. Yall will be getting sued

I received an infusion there a couple of weeks ago. The medical person was careful when inserting…read morethe IV, which is always GREATLY appreciated! Everyone was pleasant. They brought me warm blankets when I got cold from the infusion. Reasonably pleasant experience when it's SAVING MY BRAIN! JWB

I came for the first time today to find a new primary doctor and I was very pleased! The front desk…read morestaff were very friendly and parking was plentiful and the building was easy to find. I met with Dr Irina Dimitrova for my wellness visit and she was SUPER knowledgeable, calm & kind. I felt very safe and the appointment was super quick and easy. The lady Juliana who drew my blood I didn't even feel the needle go in it was SO impressive and I have extreme needle anxiety! I totally recommend this place it was clean and a nice calm vibe.