When I moved to Sussex from London, I needed to furnish my new home virtually from scratch. I…read morebought some fabulous stuff from West Sussex auctions and they even deleivered it for me too for a very reasonable charge. I always use them if I am looking for something else and I know that I can call any time if I wish to view items prior to auction. Jane Cummings Littlehampton

Great auction house. Fortnightly sales full off bargains and regular specialist sales.read more

Buy smart not hard, and you'll save a lot of money at this auction house. I love this place. The…read morefirst time we moved to London from America we bought all of our furniture here, and a lot of great decorative items and amazing crystal vases. Insanely cheap too. And when we were ready to move back to America we simply gave them a call, they picked up all our stuff, and sold it for us! We got back about 80% of what we'd paid. Not bad at all for a year of a house filled with nice antiques, and a bunch of great items that we took back home to America. Now that we're back in London, I'm sure we'll return to the Southgate Auction Rooms, even if we live a bit farther away.

I had never been to an auction before, so my visit last week was exciting and I really didn't know…read morewhat to expect. I have a vision of a load of old rubbish being sold but how wrong I was. There is some tat but by the look of the people buying, there was also some good stuff and they were snapping it up big time. They sell beds, mirrors, pictures, antiques, dining tables the lot and from what I saw, if you can out muscle the dealers you have a bargain on your hands. You may need a little help in how to make a bid and you do need to register first but there are plenty of people on hand to talk you through it and it can be a lot of fun. Go down there just for the experience if you wish but be warned you might just fall into the trap of having a go.... Brilliant

At first I was quite intimidated by the idea of a live auction. What if I came out of the action…read moreand didn't win? What if I accidentally overpaid? What if I bought something that I didn't have a chance to inspect properly? I was so intimidated that I forced my boyfriend to bid for me. But, I soon got over this. I actually grabbed the bidding card from my boyfriend and went a bit mad. Just for the record, I did win, I didn't over pay and the chairs were in perfect condition! The variety of items is quite amazing from week to week. From furniture to prints to candlesticks, you can find hundreds of items with an immense amount of character. I find myself trolling the site week after week looking for my next big find. The experience is also quite pleasurable... the auctioneer is a darn funny guy, making fun of bidders and taunting them into bidding just a little bit higher. Plus, he told me I had a nice smile when I won a set of French armchairs. (When in doubt, flirt!). Anyway, the process is very organised at Lots Road Auction--you can view items online or on location a few days before the actual auction. The actual bidding process runs smoothly and on time. The payment process is equally as easy. I was even helped to a taxi with my two large chairs! I enjoyed my experience so very much! I'll definitely be back!

The customer service in this auction house is a joke. I…read morereceived the wrong item, after one of their auctions, messaged them via email the same day. They replied today 8 months later, to tell me that they will not service the issue, because it is too late. I called them to point that the original email was sent on the same day, and they replied that they cannot service me because although I sent an email promptly, I did not pursue it with additional forms of contact. ZERO stars from me

We personally had a bad experience. Slow to reply to emails, saying they have a 14 day reply…read morepolicy. When we asked for a catalog of unsold items, they shared other people's photographs. We had to follow up on every auction and did not consistently receive proactive updates. One item we asked to be returned was sent, but it was the wrong item. They refuted this and denied any wrongdoing.

If I could do 0 stars I would. If you know anything about comic books you'll know that a…read more"incredible hulk #181" is a highly valuable book and to win one for 35 pounds is unheard of. Well that's what happened and then suddenly there was a "clerking"error at the auction house and the sale got canceled, Very convenient I must say. DON'T trust them.

Have bought a couple of items of jewellery and some framed watercolours over the last year. Staff…read morealways very pleasant and helpful. I'm a newbie to auctions and they answered all my questions about bidding online, fees etc. very patiently! I live locally so always view items beforehand. They also valued some jewellery I have for insurance purposes for a reasonable fee (similar price to local jewellers but I could take it to Ewbanks whereas with the local jeweller I had to send it away - which I didn't want to do).

Do not use this Auctioneer, They sold our items in October…read more We are still waiting for payment.

From the owner: Fryer & Brown offer a comprehensive auction service. From initial enquries about potential sale of…read moreyour items, through to expert valuation, cataloging and sale. Our fortnightly auctions mean we can offer a quick turnaround, whilst also leaving opportunities for specialist sales to best meet your requirements.