We've been taking both our dog and cat to CAC South for the last few years. We have consistently…read moreappreciated CAC's approach to both long-term care and acute injuries/illnesses. Our two pets are very different in a vet's office - while one is a cool cucumber, the other suffers from severe anxiety. CAC spends a lot of time getting to know each individual pet to provide the best possible care. They have found ways to successfully treat both of our pets with individualized approaches. We have seen a few of their vets, but Dr. Smith has been a stand out for us. She first saw our cat and we thought she was so fantastic that we switched our dog to her care, as well. We'd be devastated if she ever left the practice! CAC consistently spends the most time in the exam room out of any veterinarian we've seen in the past. CAC's techs and assistants are thoughtful and patient with each individual animal. Our dog is not easy at all to interact with but Dr. Smith has never expressed frustration, instead seeking to find ways to ensure that we can treat her without causing her any undue stress. There have been many vet offices where quality has gone downhill in recent years but CAC's staff and practices continue to give me a lot of confidence. They are also so easy to get a hold of via phone and communicate well via email to answer any outstanding or random questions. Knowing that there's a friendly, competent, and professional staff on the other end of the phone gives me a lot of confidence that we are doing the best thing for our pets and making sure that we don't have to bring our anxious dog in for every small concern we might have. They are a pricey practice - the costs here are sometimes tough to swallow - but we find that their vets are judicious in their recommendation for testing and diagnostics. They generally provide all the options up front and Dr. Smith has never pushed us into expensive or extreme options, always being willing to start with the most sensible and least invasive approach. We really appreciate the excellent care they've provided to our pets and we hope that we will be able to keep both of them within the care of CAC for years to come.

While our visit wasn't under good circumstances because Cinnamon, our dog, was sick due to…read moreuncontrollable vomiting. The staff was very nice and welcoming. We never felt rushed during our appointment. We had a family friend recommend Dr. Smith, which I'm so happy they did. We appreciated that Dr. Smith didn't order every test under the sun right away but followed a process. She said that if she couldn't figure out what was wrong with Cinnamon with the first test then she would move onto others. There was no need to over charge our family unnecessarily. She also explained everything thoroughly and was extremely patient with us. Unfortunately Cinnamon was an elder dog, 17, and was undergoing kidney failure. She explained his end of life options to us without in a judgement and allowed us the time to process what she was saying. We ended up taking Cinnamon home with us and he passed a couple of days later. A couple of weeks later we got a hand written personalized condolence card from Dr. Smith. (This warmed our hearts!) I know that once we're ready to have another furry friend, we will be taking them here and having Dr. Smith as our vet. Our only regret is that we didn't take Cinnamon here sooner.

Wow... I realized today I didn't know what a "good" vet experience was until I came to Vienna…read moreAnimal Hospital. You really don't know what you don't know. I've had a terrible experience with another vet in Fairfax and decided to give this place a try after 2 people recommended it. The doctor allowed me to be with my dog as she checked up on him and treated him. Both the doctor and the staff tried their hardest to ensure my dog was feeling comfortable by giving him treats so he could warm up to them, and some gravy to distract him as they were drawing blood. The doctor was also courteous, patient, clear in communication and explanations, and ensured that I was also comfortable along with my dog. At the previous vet, I had to be the proactive one as they did not check my dog even for regular things due at an annual checkup (e.g., heartworm) despite taking my dog in for the annual checkup. Moreover, they didn't notify me of vaccines that were set to expire in a couple weeks. At Vienna Animal Hospital, the doctor spent time with me to go through my dog's medical record and vaccines, pointed out which ones that were set to expire soon, and which ones she thought wasn't needed. She didn't push me to buy things I didn't need or want. It was overall such a great experience. Very happy with the care here!!

It should be no star at all for this business. We began to have Vienna Animal Hospital taking care…read moreof our two dogs and three cats starting at more than twenty years ago. My pets were lucky because for about 12 years they had Dr. Wolf who was absolutely professional and compassionate. Unfortunately, Dr. Wolf passed away when my youngest ca, Paung, was 8 years old. About 9 months ago. Paung was diagnosed with hyperthyroid. The drug they gave us to control Paung's thyroid was expired. I didn't notice the expiration date until 5 days later. So for 5 days my cat was taking expired medicine. After that I decided to try to get the same medicine form Amazon, but it required the vet to fax in a prescription. I called the Vienna animal Hospital to remind them to send in the prescription, the receptionist said they would have the Dr. do it. But a week passed and nothing was done, Amazon finally sent me a notice saying the order was cancelled. On March 20th, 2026. Paung, who was almost 17 year old, was exhibiting signs of pain. We thought he was having constipation since he had a few similar episodes before. But this one seemed to be worse. So we made an 8:00 a.m. appointment with Dr. Chervez at Vienna Animal Hospital. We arrived 5 minutes early. As we waited, we saw three other 8:00 a.m. appointments being admitted into patients rooms. 5 minutes passed 8:00, my husband asked the receptionist what was going on. She said since we'd arrived 5 minutes early, it was normal for us to wait. Meanwhile my cat was distressed and crying constantly. Another 15 minutes passed, we asked if the Dr. was available, they said he was, just delayed. We didn't know what that meant. Was he there or he had not arrived yet. But the receptionist didn't seemed to know. We finally decided to leave. On our way out, I told the front desk that they were not very professional. They answer was "OK" with a shrug of their shoulders. We had to go to another vet since Paung was obviously in pain, but there was no appointment available until 1:00 p.m. It turned out Paung's kidneys had failed and he was euthanized 2 days later. Our hearts are broken because of the passing of a beloved pet who'd given us love and comfort for more than 15 years. But what we are having a hard time to accept the fact that Vienna Animal Hospital had made Paung suffer unnecessarily in the final days of his life. I don't believe they have the uttermost professionalism, compassion and empathy required as a veterinarian hospital.

Love this vet :)! Definitely on the pricey side but it's also a more expensive area anyways. The…read morestaff are always very friendly

My family has been using Village Veterinary for 15+ years. I cannot say enough about Dr. Lonam,…read moreAnne and the rest of the staff. The care and kindness that they have shown to our furry family members and to us cannot be measured. They cared for my beloved Bernese Mountain Dog, Georgia, from puppyhood through old age at 14. They showed compassion through her final year of life. They now care for my younger dogs. The new vet, Dr. Loki is amazing and we are looking forward to working with him but are happy to know that Dr. Lonam and the rest of the Village Vet team is still there.

So far so good! I've got a 5 month-old Shitzu so I've only been going for a few months (and…read morethankfully I haven't needed them much outside of her regular vaccination visits). When I have called with a question, they are understanding and caring. Once I called worried because I thought my pup had eaten an aluminum wrapper and they were very helpful and even followed up to see how Vida was doing. The staff is friendly and attentive. They always call the day before to confirm your appointment. The vet techs also seem to really love the animals. The prices, although not cheap, seem reasonable. My pup had some matting around her eyes (poor thing) and they trimmed her facial hair at no extra cost. Those are the little things you appreciate especially considering how expensive it can be to have (and sometimes spoil) your pet.

My usual vet in the area couldn't fit me in on time for a Vet Health certificate and Dr. Gilbert…read morewent over and beyond to fit me in after her already fully booked day and Chloe had such impeccable customer service over the phone and was prepared to jump through multiple hoops for me and my world traveling chihuahua!! PRICES re very reasonable and there is a civic conduct that speaks volumes!! HIGHLY recommended vet- if a Doctor treats you well over the phone I know that their patients are looked after as well =)

Uniquely skilled at what they do (Fear Free Vet Care). Have tried to switch to a closer vet and…read moreit's unfortunately not comparable. The other vet was great but when you have a fearful/reactive pet, you need top tier animal care. For example, they have staff with incredible aim, that can do sedations so quickly your pet won't notice. Vet care can be emotional and I appreciate the efforts the team makes to care for both the humans and the pets. They've been pretty patient with errors on my part and that's appreciated.

We switched from Cherrydale Vet to Clarendon Animal Care North last year, and we have been…read moreextremely happy with them. Cherrydale was more convenient for us, but we found it to be smaller and less comfortable overall (while prices were actually higher). CAC has offered a much better experience so far.  Their entry is warm and inviting, and has plenty of room for owners and their pets to make their way inside on their own terms as much as possible. They have a separate entrance for pets who are particularly anxious and/or otherwise in need of solo entry into the facility to ensure their comfort and security and make sure they have as fear free a visit as possible. They also have a separate waiting area for cats for the same "fear free" reason. The people at the front desk are all extremely welcoming and smile at all who enter. The entire experience is warm and inviting for pets and people alike. The waiting areas and exam rooms are also wonderfully clean, cheerful and comfortable for all. They have carpet on the floor and a couch in every room so all have a place to sit during visits. Soft classical music plays in the background, and the walls are tastefully decorated with artwork and unobtrusive signage containing helpful information about their practice and basic veterinary content. They accomplish their "fear free" goals very well. Most importantly, the veterinarians there are awesome. They're great with both pets and people, and they take time to conduct thorough and caring exams and provide detailed information about what they're doing the whole time. They also answer all questions clearly and explain everything incredibly well, without ever appearing condescending or impatient in any way (as we have experienced with some vets at various places in the past). My dog and I leave feeling great and well taken care of every time. Excellent veterinary practice in every way.

We love Dr Hood and her staff- so happy we found them after moving to Alexandria this year. They…read moreare very responsive, kind, and helpful. They helped us through months of monitoring some ongoing health stuff and the eventual passing of my 18 year old Ragdoll kitty. Having the convenience of a vet that comes to our place during this past year was so incredible. Now we have a dog and while I don't see them as often, I know she is just a email or call away if I have any questions or concerns.

Mobile Vet Care for my senior dog is everything I never thought I needed!!! Dr .Hood is kind and…read morecaring; she always responds and is compassionate and understanding. I trust Dr Hood to give me thoughtful advice and always consider what is best for my dog Bubba. I am truly lucky to know her and have her care for my dog!!!

We live out in Sterling, VA so this animal hospital is over 30 minutes away from our current…read morelocation with the construction and ongoing traffic but it is worth every bit of my drive (even with a toddler) to have my dogs Rex & Chloè seen here. Yes, there are much closer options near me but after experiencing a few failed attempts at finding something closer because of rude receptionist and pushy veterinarians appearing more like a car salesman trying to up sell me on unnecessary examinations, labs and biopsies. I decided to expand my search and found Pet Lovers Animal Hospital. We couldn't be happier with the professionalism and care we receive from the entire staff. We especially love Dr. Yong Chun and Robert. Dr. Chun communicates very well and provides excellent care to our dog Rex who is a routine patient between his Cytopoint (allergy) injections, vaccinations and most recent visit due to a bacterial infection in his nose. Thank you, thank you, thank you for providing the best care to our dogs. We will continue to be loyal customers to this veterinarian.

Responding to the business owner's response: 1. I primarily…read moreasked for an annual checkup as my dog has diarrhea every couple of months and that's normal for him. Despite that info, your team made a strong case about selling prescription treatment and you admitted to me verbally that your technicians didn't communicate that and weren't well trained. 2. When the technician lady I spoke with yesterday kept on cutting me off and saying that I was the one who rejected the heartworm test because your hospital "always" does things right, yes I got frustrated. I told her I was going to hang up and that I would find another hospital because I didn't want to continue being talked over and gaslighted. In my perspective, a proper response from your team would have been "I am surprised to hear that wasn't relayed to you. There must have been a mistake." And not "Our hospital always asks the owner so it must have been you who rejected it" esp when she couldn't find any records 3. Lastly it is my bad for assuming that the technician was the doc's wife. I am truly sorry for that. Being Korean myself and supporting a lot of Korean establishments in NOVA, I see a lot of husband-wife businesses. That lady's demeanor said she didn't care about losing my business at all so I assumed she was related to the owner. I am sorry as it was a cultural misguided assumption. Since you say that you are hoping to improve, my sincere feedback for your hospital is below: 1.) Please take some time to improve on empathy and customer service. Take a moment to listen to the customer. Please refrain from being defensive, cutting people off, arguing back, etc. I have never in my 20+ years in NOVA have come across an establishment where I felt the communication was this difficult. 2.) Kindly take the time to talk with patients & train your technicians on products they are selling, on customer service, on promoting clear/transparent processes. Yes you treat animals. But you are the main communicators with those pets' owners. Does a doctor at the hospital only checks up on the patients and prescribes treatment? No - they talk with family members, clearly explaining and assuring of what they are going to do and train their nurses to best assist with the treatment. That is part of the job and is a huge part of patient care. I have a right to my experiences and to share my perspective as do you. Please don't accuse my experience as being slanderous and unfactual. Obviously there was a lot of miscommunication but maybe that in itself can be a starting place for you to reflect on how to best mitigate those problems in the future. I wish you and your business best of luck. ---- It's not worth the stress, people. Please don't be swayed by the prices & look elsewhere. Three main reasons why I'm taking my dog elsewhere - Unclear Practice/Process, Poor Communication, Aggressive Attitude toward customers. A couple of weeks ago, I brought my dog in for an annual checkup. He was having diarrhea but I wasn't too worried as it happens occasionally, but since my dog's annual checkup was due in a month or so, I thought why not bring him in early just to check? I relayed this as I checked my dog in. Then a headache ensued with their technicians trying to sell my husband this comprehensive treatment plan to my dog. I was so confused - how could there be a treatment plan when the results of the bloodwork wasn't even out? When I went to pick up my dog, I told the doc - I get all the other shots you're giving my dog, but "what's the difference between getting my dog prescription food vs. feeding him a bland diet for his diarrhea?" And the doc said, "you don't have to cook." ...I was baffled. There was a miscommunication, a large part of it was due to undertrained technicians which the doc admitted to, and yet he had a standoff with me for 30 minutes. Whatever, I just wanted to take my dog home. THEN, a couple weeks later today, I was ordering heartworm medicine through Chewy and they declined it. I call the hospital and this Korean lady whom I assumed to be his wife based on how she was asserting herself, tells me that my dog didn't get his annual heartworm test. I asked her why then didn't they tell me when I went in for a checkup and then she aggressively argued that she's sure that someone must have told me. She looked in my records, but there was no record of me saying I declined the heartworm test, because I didn't. Yelp-fam, I told you the facts. You decide if the headache is worth it. Prices are great. But if you're anything like me and want the absolute best care for my dog and be treated in a professional/kind way, then pay a bit extra to get care elsewhere. Walk away. Also, DM me your favorite vets in NOVA. Looking for a new one for my fur-best friend.

Great Vet. the late Lala (15) and our puppy Loki love Dr Clifton and staff and are thriving under…read moretheir care. our Cat Min also accepts visits to the office as slight nuances as any self respecting 19 year old cat would - all in all she's super well cared for! John always interested in knowing more and helping our critters. He also was great when we were fostering a litter of 8 puppies and their mom. Couldn't have done that w/o John and staff. He often works closely w/ Wolftrap animal rescue. Thanks Tysons Corner Animal Hospital!!!!

We've been a patient of Dr Clifton and his predecessor at TCAH (Dr Davidson) for 20 years. He and…read morehis staff are top notch--friendly, caring, and professional. We have run the gamut of services from new puppy vaccinations through end of life services (no fun). The new facilities are first rate and a lab that appears state of the art. I've given up on complaining about fees (they are all expensive), Dr Clifton is very up front and confirms costs before treatment. Good work and thank you TCAH!