Cindy, it pains me to write this review…read more We used this company to put in a water filtration system on our new home in 10/2020. They suggested a greensand filter with calcite and corosex media to treat iron and manganese, and also an ultra-violet system to treat bacteria ($3700). They came back every year to do "maintenance" on the system (cost $300-$400 each year). In Aug of 2023 (not even three full years from installation), I started getting red tinted water that smelled of iron. I contacted Cindy, who came out and did another water test. After filter test showed high levels of iron, manganese, and also a tad bit high PH. Cindy suggested that they come out and change the filter media within the greensand filter, add a 20" jumbo cartridge filter with a dual gradient 25:1 micron cartridge, and also do their yearly maintenance ($1926). I did not get clear water. I waited about 6 weeks, hoping the filter would kick in and start working, but it never cleared up. I contacted Cindy telling her we were still getting smelly water and would also turn orange when heated (cold water looked clear but still smelled of iron). She came out and tested and we still had high levels of iron, manganese, and a high PH. Changing the filter media and adding the dual gradient filter did nothing! $2000 worth of work and nothing changed. You can imagine my frustration. When I asked what the solution was, I was told she wanted to try adding calcite media (which I thought was already in there with the changing of the media, it's what was in our original filter), here are her exact words: "If we try adding media to the existing tank and installing a flow restrictor, the cost would be about $270.00, depending on how much calcite we can actually add (this is the issue). If we add an acid neutralizer, it is $2600.00 installed." So, now I'm supposed to TRY something at the cost of $2900 and it may not work??! At this point I lost all confidence in this company. I had another company come out and look at the problem. Turns out the system we have won't work at all AND it was not installed up to code (something about the outflow going directly into septic system. If the septic system ever backs up the ick water would end up in our drinking water). Just a shame.

Bunch of gypsy rip off artists. They drilled 500 feet on my property. 200 feet over the contract…read morewithout letting me know it was costing me more. They were there for 3 days without an email, call, or text. Then they send me an invoice two weeks later for 120% OVER the quoted price. On top of that. They claimed it was a dry well and it COMPLETELY FULL OF WATER!!! I pumped it out and have a flow rate of over 5 gpm at 100 feet down. There intentions right from the get go were to rip me off! Now they leaned the property, all part of the original criminal plan, because they know I'm selling it. CRIMINALS! I'm filing criminal charges and taking them to court from fraud, negligence, breaking state well drilling mandates etc etc etc. DO NOT USE THIS COMPANY! SCAM!!!

I needed to find a new plumber and I'm so glad I discovered Eric Flink. All 3 boilers were out in a…read moremulti unit at the same time, and he carved out the time to fix them when he was busy with other customers. Extremely knowledgeable, responsive, and quick. Highly recommended.

Eric Flink Sr. Is a personable and knowledgeable professional. He's reasonably priced, thorough,…read moreand offers his services for a great value. We requested a furnace cleaning. He responded quickly and found we needed repairs. We're very happy with his services. He's a great guy.

Excellent customer service, gave me a call right away. Worked with my schedule to find the best…read moretime to do the repairs. Quick, efficient, friendly and Adam did a great job. Looks forward to working with Maine Drain busters in the future.

Never responded to agreed upon time to schedule work…read more I cannot recommend based on this poor outcome.

Great conversion of my A/C system to heat pump, so I now have heating and cooling through the same…read moreduct system. Good-bye oil furnace! Follow up maintenance and repair has been excellent. I've experienced several employees, latest was Nick, all have been competent and polite and efficient. Office guy, Bill, has always been helpful. My go to plumber company for years. Thanks, Joey!!

Based on their web-site ad and some reviews, I talked to this company about a maintenance-cleaning…read moreof our heat pump units. I told Bill, the office coordinator, that we have three indoor units and one outdoor unit (the condenser). He said that the total would be $385, but since I'm a new customer there would be a $100 discount, making the total $285 - his words. I agreed to these terms. At no time during our conversation was a figure of $485 uttered by him, something I would not have accepted, even with the discount. And yet, the invoice that I received two days after service completion (about 2 hours' work by one technician) asked for $485 minus the $100 discount, plus a fuel surcharge of $7.50. I called to complain that this was not the agreed-upon amount, but Bill simply denied having made that offer. But I know what I heard him clearly say. Lesson learned - never accept an unwritten quote! The work done was underwhelming - acceptable, but more or less perfunctory without much oral communication about the state of the system. I would recommend anyone needing this service to shop around and get everything in writing before agreeing to the terms. I will not be a continuing customer.

They installed my hybrid water heater recently and did a great job. I had them do the plumbing for…read moremy new addition and bathroom too. They were professional and were great with communicating updates along the way. Have recommended them to my neighbors and friends.

EXCELLENT COMPANY! My Rinnai hot water heater wasn't working. After waiting 4 hours for another…read moreplumber who didn't show up, I called Katahdin Plumbing. They reacted with urgency, answered all questions, and came out right away. Jimmy was the plumber that came out to help. He was professional, really cared about getting us taken care of, had an amazing personality, and really knew his stuff. A very stressful situation was made so much better because of Jimmy's approach. Thank you so much to Jimmy and all of the Katahdin team for the swift response and impeccable customer care. I will only use them for my plumbing needs from now on.

If you want the job done in a clean, professional manner, Gabriel Plumbing and Heating is the…read morecompany to use. I had Bill Gabriel plumb my entire house - well, propane, all the drains and vents, domestic water and heat pump too. The work is excellent and I was treated like a valued customer through the whole process. Highly recommend!

Bad business man. Made heat pump unusable to try to sell new systems. Actual removed the computer…read moreout of current heat pumps to try to sell new unit... Do not hire or get quotes from this company.

Andrew was running a little Late but communicated that to…read moreme. I am retired so no big deal. He arrived with a nice smile and a very relaxed and friendly manner. We discussed what I wanted done today, gave me a quote and got right to work. I decided to have the immediate leak fixed but we talked about what he would like to do to update the antique plumbing attached to a very old double cellar sink and fixtures. He updated the washing machine plumbing and he said he would send me an estimate for the rest of the work which I would love to have updated. I loved what he did and what he would like to see updated. He was done quicker than I expected and I said I would let him know about the further updating of demo of sink etc. He was wonderful and he made me feel like he really cared about what I was dealing with health wise with the old plumbing. He's a great guy and I will call him when I am ready to finish the entire job but for today I love what we did and his work! I was super pleased!!!

They were great and replaced my hot water heater in under 3 hours. Best part, they took the old…read moreone away. I didn't have to be a current customer to receive help like with so many other local plumbing companies. I called in the afternoon and they were there the next day. Thankfully they had the foresight to bring a brand new hot water heater with them. I will definitely call them for and future needs. Thank you!

Everything was great! Nick and Nick did maintenance on our AC explained all the steps to improve…read morethe quality of the way it works. I would recommend these folks any time The office staff is great as well! Thank you folks!

The company is unresponsive. I called the company on Tuesday, 26 May. They were supposed to send a…read moretechnician to my home. Today is Saturday, 30 May. No one has called or came to my home. I was called by the manager today, June 1, 2026. They will refund their inspection fee if I modify my review. They also referred me to another plumbing company. They are too busy to send a technician. They said the technician called but he wasn't able to reach my number. However, the manager had no trouble calling me? I was a Director of Operations before I retired. This is what is known as Damage Control! To the Manager: If Josh called me, even at a wrong number, the call would appear in his telephone call log, date and time. If there is no record of the call, he may be a dishonest employee. I don't relish your and HR's job concerning Josh.